Name

HighNet

Legal name

Focus 4 U Ltd.

Website

https://highnet.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Managed IT and Telecoms Services

NAICS

Wired Telecommunications Carriers (517111), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), All Other Telecommunications (5178)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)

akta.pro primary industry

Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)

akta.pro secondary industries

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI), Cloud Networking & Virtual Networking (VPC/VNet) (HDABAFAG)

Keywords

• Business IT support
• Managed connectivity
• Business telecoms
• Cyber security services
• Business broadband

Headquarters

HQ city

Glasgow

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Managed IT Services: Bespoke IT support packages and managed services offering businesses real value for money.
2. Telecommunications Services: UK wide telecommunications services including VoIP, business phone systems, and phone numbers to suit every business type and size.
3. Connectivity Services: Business broadband, fibre broadband, leased lines, and mobile broadband services providing network connectivity.
4. Cyber Security Services: Comprehensive cyber security solutions including awareness training, security operations, and zero trust network access.
5. Mobile Services: Business mobiles, mobile handsets, flexible SIM only deals, and mobile device management.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

HighNet provides managed business technology services covering IT support, telecoms, broadband and connectivity, SD-WAN, cyber security, cloud, mobile, and business energy to UK organisations. Services are delivered as recurring managed-service contracts and subscriptions, consolidating multiple technology vendors into a single supplier relationship for multi-site and multi-brand UK businesses.

Product overview

HighNet, a Focus Group company, offers a comprehensive portfolio of essential business technology products and services organized into six core categories: Digital Workplace (unified technology platform), Telecoms (VoIP systems, Microsoft Teams Phone, Horizon Phone System, business phone numbers), IT Solutions (support services, cloud computing, backup/disaster recovery, Microsoft 365, remote working), Cyber Security (awareness training, security operations, Zero Trust, professional services, SaaS security), Connectivity (broadband, fibre, SoGEA, leased lines, SD-WAN, mobile broadband), and Mobile (business mobiles, handsets, SIM deals, device management). The portfolio also includes AI-powered offerings (Aila AI Receptionist, Microsoft Copilot, Conversational Intelligence), Energy services (price comparison, renewable energy, water, smart meters), and Enterprise solutions (SASE, hybrid cloud, cloud security, DevOps, managed services). The company operates primarily in the UK market, providing products through the Focus Group parent company infrastructure.

Differentiator

Problem solved

Functional benefit

Products and services

• Business IT Support Managed IT support services covering day-to-day technology operations, troubleshooting and infrastructure management for UK businesses across multiple sites and brands.
• Business Telecoms (Hosted Telephony/VoIP) Hosted business telephony and VoIP services for UK organisations needing centralised voice communications across multiple sites and brand identities.
• Business Broadband and Connectivity (including SD-WAN) Managed broadband, connectivity and Software-Defined Wide Area Networking (SD-WAN) services delivering reliable internet and network performance across multi-site UK estates.
• Cyber Security Services Managed cyber security services protecting UK organisations from threats across multi-site operations and supporting compliance requirements.
• Cloud Services Cloud computing and hosting services supporting UK businesses' infrastructure, applications and workloads as a managed offering.
• Business Mobile Services Managed business mobile services including voice, data and device management for UK organisations across distributed locations.
• Business Energy Services Business energy procurement and management services for UK organisations seeking consolidated utilities alongside their technology stack.

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Direct peers

• Node4: UK mid-market managed cloud, connectivity, and managed services provider. Direct competitor to HighNet for enterprise connectivity (SD-WAN, cloud, cyber) and managed IT services in the UK mid-market.
• Gamma Communications: UK-listed provider of unified communications, cloud telephony, and connectivity services to UK businesses via partner and direct channels. Closely comparable in product mix (VoIP, SIP trunks, broadband, mobile) and target market (UK SMB and enterprise).
• Excell Group: UK unified communications, connectivity, and IT services provider to SMB and mid-market customers. Comparable product mix (VoIP, broadband, IT support, mobile) and direct channel sales motion.
• Chess ICT: UK provider of telephony, mobile, IT support, and connectivity services targeting small and medium-sized businesses. Closely comparable to HighNet in product portfolio, customer segment, and regional UK go-to-market.
• Claranet (UK): UK provider of managed hosting, cloud, networks, and cybersecurity services to mid-market and enterprise customers. Overlaps with HighNet's enterprise connectivity, managed services, and cloud security offerings.
• TalkTalk Business: UK wholesale and business broadband, Ethernet, and voice services provider focused on the SMB and channel market. Comparable to HighNet in target customer (UK SMB) and core products (broadband, voice, Ethernet).

Broad incumbents

• Virgin Media O2 Business: Major UK business connectivity, mobile, and unified communications provider. Competes directly with HighNet on broadband, leased lines, mobile, and VoIP, with national infrastructure ownership that HighNet lacks.
• Vodafone Business UK: Large UK provider of mobile, fixed line, SD-WAN, IoT, and cloud services to enterprise and SMB customers. Direct competitor in connectivity, mobile, and unified communications segments.
• BT Business: UK incumbent telecommunications provider offering broadband, voice, cloud, and managed IT services to UK businesses of all sizes. Overlaps with HighNet across connectivity, telecoms, and managed services but operates at much greater scale as a national carrier.

Others

• Focus Group: Parent company of HighNet and one of the UK's leading independent providers of essential business technology. Comparable product offering across IT, telecoms, connectivity, and cyber security; included here as the strategic owner and benchmark for the broader group.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/HighNettelecoms

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HighNet