Amica Care Trust

What Amica Care Trust does

Amica Care Trust is a registered charity (Charity No. 1084054, Company No. 4071304) headquartered in Trull, Taunton, Somerset, that operates specialist residential and nursing care services for older people across the South West of England. The trust runs five care homes — Ernstell House (Plymouth), Exmouth House (Exmouth), Signature House (Dorchester, 48 beds, opened 2012), The Orchards (Crewkerne, 44 beds), and Greenlands Meadow (Taunton, 68 beds, currently under construction for 2026 opening) — together with three independent living sites (Exmouth Court, Gatchell Oaks, Signature Apartments) and a domiciliary care service branded Signature Care in Dorchester. Service lines span nursing, residential, dementia, end-of-life, respite, and day care, delivered under the trust's 'Embracing Today' person-centred dementia strategy launched in 2024.

The underlying operating model is conventional UK adult social care provision: CQC-regulated residential facilities with digital systems for resident records, GDPR-compliant data handling, and website-based enquiry management; there are no proprietary technology platforms or AI/ML capabilities disclosed. Revenue is generated through care home fees billed monthly to three payer categories — local authority social services (Devon, Somerset, Dorset), NHS continuing healthcare (notably NHS Somerset), and self-funding residents and families — with the trust explicitly noting that as a charity it has no shareholders and reinvests surplus into staff and care quality. Customer acquisition runs primarily through NHS and local authority commissioning channels, supplemented by direct family enquiries via the website and community engagement (e.g., Bournemouth University, Jigsaw Preschool). The organisation is governed by a Board of Trustees (currently chaired by Grahame Paine, appointed 2025) and led by CEO Keren Wilkinson, with 251-500 employees and no disclosed parent company, private equity ownership, or external funding rounds.

Name

Amica Care Trust

Legal name

Amica Care Trust

Website

https://amicacare.co.uk

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

Amica Care Trust is a UK registered charity operating five care homes, three independent living sites, and a home care service across the South West of England, delivering nursing, residential, dementia, end-of-life, respite, and day care to older people funded by local authorities, the NHS, and self-paying families.

Ownership category

akta.pro rank

Product category

Elderly Care Services

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Assisted Living Facilities for the Elderly (623312), Continuing Care Retirement Communities (623311)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Luxury / High-End Assisted Living Communities (HLADABAD)

akta.pro secondary industries

Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE), Faith-Based / Nonprofit Assisted Living Providers (HLADABAH)

Keywords

• Residential care services
• Nursing care
• Dementia care
• Independent living
• End of life care

Headquarters

HQ city

Taunton

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Care Home Fees: Revenue is generated through care home fees paid by local authorities (social services), NHS continuing healthcare funding, and self-funding residents and their families. Fees cover nursing care, residential care, dementia care, respite care, and day care services. The charity model reinvests surplus into staff and care quality rather than distributing to shareholders.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Amica Care Trust is a registered charity operating five care homes and multiple independent living facilities across the South West of England (Devon, Somerset, and Dorset). It delivers specialist nursing, residential, dementia, end-of-life, respite, and day care services for older people, alongside supported independent living accommodation and a home care service (Signature Care) in Dorchester. The organisation reinvests surplus revenue into staff and care quality as a values-driven, person-centred care provider.

Product overview

Amica Care Trust operates as a specialist care charity providing a portfolio of five care homes across the South West of England (Plymouth, Exmouth, Taunton, Dorchester, and Crewkerne) offering nursing, residential, dementia, end-of-life, respite, and day care services. The Trust also manages three independent living facilities (Exmouth Court, Gatchell Oaks, and Signature Apartments) and delivers a home care service called Signature Care in Dorchester. The organization operates through a dementia strategy called 'Embracing Today' that guides person-centred care delivery across all homes. Greenlands Meadow is a new 68-bed luxury nursing home under development in Taunton.

Differentiator

Problem solved

Functional benefit

Brands

• Signature Care: Personalized home care and support services in Dorchester, providing person-centered care packages, companionship, domestic assistance, meal preparation, and medication assistance.

Products and services

• Ernstell House A care home located in Plymouth providing specialist care services for older people as part of the Amica Care Trust portfolio.
• Exmouth House A care home located in Exmouth providing specialist care services for older people as part of the Amica Care Trust portfolio.
• Greenlands Meadow A brand-new 68-bed luxury nursing home in Taunton currently under development, featuring sustainability features such as solar panels and representing significant capacity expansion for Amica Care Trust.
• Signature House A 48-bed state-of-the-art care home in Dorchester's Brewery Square development, opened in 2012, specialising in caring for those who are physically frail or suffering from dementia, with fully furnished rooms and flat-screen televisions.
• The Orchards A purpose-built 44-bed home with nursing located in Crewkerne, featuring separate lounges, spacious gardens, an impressive dining area, and en-suite facilities.
• Nursing Care Specialist 24-hour nursing care services provided across Amica Care Trust's residential homes for older people with complex medical needs, including medication management.
• Residential Care Residential care services for older people providing daily personal support and a safe living environment across Amica Care Trust's homes.
• Dementia Care Specialist dementia care delivered through the 'Embracing Today' dementia strategy, focusing on person-centred care, dementia-friendly environments, and staff training across all Amica Care Trust homes.
• End of Life Care Compassionate end-of-life care services for residents and support for their families provided across Amica Care Trust's homes.
• Respite Care Short-term care services providing relief for caregivers while ensuring continuous care for residents in Amica Care Trust homes.
• Day Care Day care services offering activities and support for older people on a daily basis at Amica Care Trust facilities.
• Exmouth Court Independent living accommodation in Exmouth providing supportive housing for individuals who value their independence.
• Gatchell Oaks Independent living accommodation co-located with Gatchell House on the Trull site in Taunton, Somerset.
• Signature Apartments Independent living apartments providing a modern, supportive environment for individuals seeking independence.
• Signature Care Personalised home care and support service in Dorchester providing person-centred care packages, companionship, domestic assistance, meal preparation, and medication assistance for individuals living independently.

Quantifiable outcome

• Greenlands Meadow new 68-bed development represents significant capacity expansion

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core, supporting and minor.

• NHS SomersetcoreStrategic or Co-development PartnerFormal commissioning relationship with NHS Somerset for healthcare placements and continued partnership in organisational governance, with NHS Somerset board-level involvement through Non-Executive Director roles.
• Care Quality CommissioncoreOthersRegulatory oversight body for care homes in England. CQC registration and inspection framework governs operational standards and quality compliance.
• National Care ForumcoreStrategic or Co-development PartnerMembership organization for not-for-profit care providers. Provides advocacy, best practice sharing, and sector representation.
• National Council for Voluntary Organisations (NCVO)supportingStrategic or Co-development PartnerMembership in NCVO supports the charity's governance, volunteering, and stakeholder engagement practices as a registered charitable organization.
• Bournemouth UniversityminorStrategic or Co-development PartnerBallroom & Latin Dance Society students visit Signature House care home for community engagement activities, providing intergenerational connections and entertainment for residents.
• TrustedCaresupportingChannel Partner/ Reseller/ DistributorDirectory and review platform for care homes. Membership indicates commitment to transparency and allows prospective residents and families to access verified reviews and information.
• Jigsaw PreschoolminorStrategic or Co-development PartnerLocal preschool that conducts intergenerational visits to The Orchards care home in Crewkerne, including World Book Day celebrations, providing meaningful activities for residents and children.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Anchor (formerly Anchor Hanover): England's largest not-for-profit provider of housing, care, and support for older people, operating care homes and retirement living. Directly comparable in charitable operating model, multi-care-level offering, and geographic breadth.
• Orders of St John Care Trust: Charitable care provider operating care homes across England, offering residential, nursing, and dementia care for older people. Directly comparable in charity structure, service portfolio, and operating geographies.
• Sanctuary Care: Care home and retirement living division of Sanctuary Housing Group, operating residential and nursing homes across England. Comparable in service mix and not-for-profit ethos within a housing association structure.
• MHA (Methodist Homes for the Aged): One of the UK's largest charitable providers of residential, nursing, and dementia care for older people, operating 90+ care homes. Directly comparable as a values-driven UK charity with similar service mix and target demographic.
• The Extracare Charitable Trust: Charity operating retirement villages and care homes across the UK, combining independent living with on-site care services. Comparable in charitable integrated care model and progressive care offering.
• Abbeyfield Society: UK charity providing sheltered housing, extra care housing, and care homes for older people. Comparable in charitable operating model and combination of independent living with care services.
• Greensleeves Care: UK charitable provider operating 25+ care homes across England offering residential, nursing, and dementia care. Closely comparable in size, charitable status, and elderly-focused service model.

Broad incumbents

• Barchester Healthcare: Major UK care home operator with 200+ homes providing residential, nursing, and dementia care. Comparable in services and target customer but operates as a commercial (for-profit) provider at significantly larger scale.
• Care UK: Major UK provider of residential, nursing, and dementia care homes alongside primary care services. Comparable in care home services but operates as a large commercial provider with significantly broader scale.
• HC-One: One of the UK's largest care home providers with 270+ homes offering residential, nursing, and dementia care. Directly comparable in core services but operates as a large commercial provider with much broader geographic coverage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Amica Care Trust