Family Service of the Piedmont

What Family Service of the Piedmont does

Family Service of the Piedmont is a private 501(c)(3) nonprofit social services organization headquartered in Jamestown, North Carolina, operating seven service sites across Greensboro and High Point in Guilford County. Formed in 1999 through the merger of two predecessor agencies dating to 1940 and 1945, the organization delivers four integrated program lines: child abuse and healthy parenting services (including Children's Advocacy Centers, Healthy Start home visiting, and parenting education); domestic violence and sexual assault services (emergency shelter, advocacy, court navigation, and crisis counseling); mental health and substance use services (individual and family counseling, psychiatric evaluation, and medication management); and financial stability services (HUD-approved housing counseling, debt management, and credit counseling). The organization serves more than 26,000 children and adults annually and is described as the largest private nonprofit agency serving children and families in Guilford County.

The agency's clinical model rests on evidence-based therapeutic practices requiring specialized training and certification, including Cognitive Processing Therapy (CPT), Trauma-Focused CBT (TF-CBT), Modular Approach to Therapy for Children (MATCH), and Eye Movement Desensitization and Reprocessing (EMDR). The technology footprint is service-delivery rather than software: no proprietary AI/ML or digital platform is disclosed. Service is multi-modal, including walk-in clinics, in-person therapy, telehealth, home visiting, and 24-hour crisis line response, with services available in Spanish and via interpreter support. Hope House, launched in 1990, was the first accredited Children's Advocacy Center in North Carolina.

Revenue is diversified across government grants and contracts (NC Department of Health and Human Services, NC Department of Public Safety, HUD), United Way allocations in both Greensboro and High Point, individual and corporate donations, signature fundraising events (Jamestown Pig Pickin', High Point Oyster Roast, Bon Temps Ball), client fees with Medicaid and major commercial insurance acceptance, and volunteer Guild membership dues. Uninsured clients are eligible for therapy at no cost, and Consumer Credit Counseling is provided free of charge. The organization is governed by a volunteer board of community leaders and has no parent company or private equity ownership.

Name

Family Service of the Piedmont

Legal name

Family Service of the Piedmont, Inc.

Website

https://fspcares.org

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

Family Service of the Piedmont is a 501(c)(3) nonprofit delivering child abuse, domestic violence, mental health, and financial counseling services to 26,000+ individuals annually across Guilford County, NC, through evidence-based clinical programs, shelters, and home visiting.

Ownership category

akta.pro rank

Product category

Social Services and Behavioral Health

NAICS

Other Individual and Family Services (624190), Child and Youth Services (624110), Other Individual and Family Services (62419)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090), Services-Educational Services (8200)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Family Coaching, Parent-Mediated & Home Visiting EI Services (EDACAFAJ), Family & Parent Support Services (Parent Coaching, Advocacy) (EDAJALAK)

Keywords

• Family counseling services
• Domestic violence services
• Child advocacy programs
• Mental health counseling
• Consumer credit counseling

Headquarters

HQ city

Jamestown

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Government Grants and Contracts: Family Service of the Piedmont receives government funding from federal, state, and local sources including NC Department of Health and Human Services and NC Department of Public Safety to fund various programs.
2. United Way Support: The organization is a United Way member-organization in both Greensboro and High Point, receiving campaign allocations.
3. Individual and Corporate Donations: Donations from individuals, corporations, and foundations including planned giving, matching gifts, and non-cash gifts of stock or IRA distributions.
4. Event Fundraising: Revenue from signature fundraising events including Jamestown Pig Pickin', oyster roasts, the Bon Temps Ball, Holiday Happening, and Holly Jolly Jubilee.
5. Client Fees and Insurance: Medicaid is accepted for behavioral and psychiatric services. Clients with insurance can receive care based on plan coverage. Some services are provided to uninsured clients at no cost.
6. Guild Membership Dues: The Greensboro Guild and High Point Guild collect annual membership dues from volunteer members who support the organization's mission.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Family Service of the Piedmont is a private non-profit social services agency delivering a coordinated suite of programs across four impact areas: domestic violence and sexual assault services, child abuse and healthy parenting support, mental health and substance use counseling, and financial stability/consumer credit counseling. Services are delivered in person, via telehealth, and through home visits across multiple centers in Guilford County, North Carolina, reaching more than 26,000 children and adults annually.

Product overview

Family Service of the Piedmont is a private, not-for-profit social services agency offering a coordinated suite of programs addressing four key impact areas: domestic violence and sexual assault, child abuse and healthy parenting, mental health and substance use, and financial stability. The organization operates multiple specialized programs including Children's Advocacy Centers, domestic violence shelters (Carpenter House and Clara House), the Healthy Start home-visiting program, Fairview Family Resource Center, High Point Center for Child Wellness, and Consumer Credit Counseling Services. Services are delivered through walk-in clinics, in-home visits, telehealth counseling, and facility-based programs across multiple locations in Guilford County.

Differentiator

Problem solved

Functional benefit

Products and services

• Child Abuse & Healthy Parenting Services Services to assist children and families experiencing or at risk for child abuse or neglect, including Children's Advocacy Centers, Healthy Start home-based education, and parenting support programs, delivered in safe and child-friendly environments.
• Domestic Violence & Sexual Assault Services Comprehensive victim advocacy including crisis counseling, protective order assistance, emergency shelter, court support, and support groups for survivors of domestic violence, sexual assault, and human trafficking.
• Mental Health & Substance Use Services
• Financial Stability / Consumer Credit Counseling Services Financial counseling including budget and credit counseling, debt management plans, foreclosure prevention, housing counseling, homeownership education, and reverse mortgage counseling, delivered at no cost through a HUD-approved housing counseling agency.
• Healthy Start Program Home-visiting program providing parent education and support for families with children from birth to age 5, using the Nurturing Parenting curriculum to reduce risk of child abuse and neglect.
• Fairview Family Resource Center Community-based programs and activities for families, children, and adults in High Point, including afterschool programs, Triple P Positive Parenting Program, case management, and youth services.
• Children's Advocacy Centers Coordinated services for children who have been sexually or physically abused or witnessed violence, including forensic interviews, medical exams, and advocacy support.
• Domestic Violence Shelters (Carpenter House & Clara House) Temporary emergency shelter providing safe haven for individuals and families escaping violent homes, with case management, therapy, and transition support.
• High Point Center for Child Wellness Comprehensive psychiatric care for children including counseling, psychiatric evaluation, medication management, and trauma-informed care for conditions such as ADHD, anxiety, depression, and trauma-related disorders.

Quantifiable outcome

• Serves more than 26,000 children and adults each year
• +2 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Guilford CountycoreStrategic or Co-development PartnerLocal government partner providing funding and collaborative support for social services.
• NC Department of Health and Human ServicescoreStrategic or Co-development PartnerState agency providing regulatory oversight and funding for behavioral health and social services.
• National Children's AllianceminorStrategic or Co-development PartnerNational organization providing accreditation and standards for Children's Advocacy Centers.
• National Foundation for Credit CounselingminorStrategic or Co-development PartnerProvides certification and standards for credit counseling services.
• Triad Adult and Pediatric MedicineminorStrategic or Co-development PartnerHealthcare partner providing medical services in collaboration with Family Service programs.
• City of GreensborominorStrategic or Co-development PartnerMunicipal government partner supporting community services.
• City of High PointminorStrategic or Co-development PartnerMunicipal government partner supporting community services.
• Boys and Girls Club of Greater High PointminorStrategic or Co-development PartnerYouth services partner collaborating on programs for children and families.
• Guilford County Partnership for ChildrenminorStrategic or Co-development PartnerEarly childhood partnership supporting family programs.
• High Point PediatricsminorStrategic or Co-development PartnerPediatric healthcare partner for child wellness programs.
• Positive Childhood Alliance NCminorStrategic or Co-development PartnerStatewide organization focused on child welfare and safety.
• Macedonia Resource CenterminorStrategic or Co-development PartnerCommunity resource center partner providing services in High Point.
• Family Forward NCminorStrategic or Co-development PartnerOrganization supporting workplace policies for working families.
• HUDcoreStrategic or Co-development PartnerU.S. Department of Housing and Urban Development approved housing counseling agency.

Scale indicators6 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Children's Home Society of North Carolina: North Carolina's largest private adoption and child welfare nonprofit, offering similar foster care, adoption, and family preservation services across the state. Highly comparable to FSP's child abuse/healthy parenting and family support programs and competes for the same state and foundation funding pools.
• Center for Child and Family Health: Durham-based nonprofit providing TF-CBT, child trauma, and family therapy services in NC. Directly comparable to FSP's evidence-based trauma modality stack (CPT, TF-CBT, MATCH, EMDR) and serves an overlapping child and family welfare population.
• Crossnore Communities for Children: NC-based nonprofit offering residential child welfare, trauma therapy, and family services. Comparable to FSP's Children's Advocacy Center work, Healthy Start home-visiting model, and trauma-informed clinical services, and competes for state child welfare contracts.
• Coastal Horizons Center: Wilmington-based nonprofit providing outpatient mental health, substance use, and family services across NC. Comparable to FSP's mental health/substance use and integrated care programs, and operates similar community-based counseling, walk-in, and telehealth service models.
• Family Preservation Services of North Carolina: North Carolina operation of a national agency providing intensive in-home family preservation, child welfare, and behavioral health services. Comparable to FSP's Healthy Start, TF-CBT, and family support programming and competes for the same state DSS contracts.

Broad incumbents

• Youth Villages: National nonprofit delivering intensive in-home family services, child behavioral health, and residential programs across multiple states. Comparable to FSP's Healthy Start home-visiting and family preservation services but at much greater scale and geographic breadth.
• KVC Health Systems: National nonprofit providing child welfare, family preservation, and behavioral health services across multiple states. Comparable to FSP's integrated family services model but at significantly larger scale and broader geographic reach.

Others

• National Children's Alliance: National accrediting body and membership network for Children's Advocacy Centers including FSP's Hope House. Not a direct competitor, but a standards-setter and funder that influences FSP's CAC accreditation and grant access.

Regional players

• The Guilford Center: Local government-funded behavioral health authority in Guilford County providing outpatient mental health and substance use services. Direct overlap with FSP's mental health and substance use programs in the same geographic market; FSP's CPO previously led provider network development here.
• Triad Adult and Pediatric Medicine: Greensboro-based FQHC providing integrated medical and behavioral health care. Comparable to FSP's integrated care model and a direct collaboration partner in the same Guilford County market.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/fspcares
• Facebookfacebook.com/fspcares
• LinkedInlinkedin.com/company/fspcares
• Instagraminstagram.com/fspcares
• Xx.com/fspcares

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Service of the Piedmont