IMPOS Global
- Company typePrivate
- Founded2016
- HeadquartersPune, India
- Headcount51–100
- GTM typeB2B
- OfferingServices
IMPOS Global firmographics
Firmographics- Name
- IMPOS Global
- Legal name
- IMPOS Global Limited
- Website
- https://imposglobal.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
IMPOS Global industry classification
Industry- Product category
- Business Process Outsourcing (BPO)
- NAICS
- Telephone Call Centers (56142), Graphic Design Services (541430), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- General Ledger & Close (Journal Entries, Month-End Close, Reconciliations) (BPAAAGAC)
- akta.pro secondary industries
- CRM Managed Services & Support (BPAEAGAD), ERP/CRM/HRIS Implementation & Integration (BPAEAAAE)
Keywords
Where IMPOS Global is headquartered
LocationHeadquarters
- HQ city
- Pune
- HQ country
- India
- HQ region
- Asia
Offices3 records
Markets served
IMPOS Global business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Business Process Outsourcing (BPO) Services: Comprehensive outsourcing services including customer support, data entry, IT services, finance and accounting, sales and lead generation, dialer services, and debt collection.
- Recruitment Solutions: End-to-end recruitment services including candidate sourcing, screening, payroll processing, onboarding, background checks, and recruitment analytics. Services include IT and Non-IT lateral recruitment, campus interviews, and contract placements.
- Design Studio Services: Creative design services including branding, web design, app design, website development, packaging design, e-commerce solutions, and CRM software development through Doodlo Design Studio.
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
IMPOS Global product offering
Product offeringCore offering
IMPOS Global is a BPO outsourcing company offering three integrated service pillars: Business Solutions (customer support, telemarketing, data entry/processing, IT services, finance and accounting, sales and lead generation, dialer services, debt collection); Recruitment Solutions (end-to-end hiring including candidate sourcing, screening, payroll processing, onboarding, and ATS management); and Doodlo Design Studio (creative design services spanning branding, web/app design, packaging, website development, e-commerce, and custom CRM software development). The offerings target businesses across the UK, US, and India markets.
Product overview
IMPOS Global is a BPO outsourcing company founded in 2016 offering three integrated service pillars: Business Solutions (BPO services including customer support, data processing, IT services, finance/accounting, sales/lead generation), Recruitment Solutions (end-to-end hiring services with ATS management, campus recruitment, contract staffing), and Doodlo Design Studio (a creative sub-brand providing branding, web development, packaging, e-commerce solutions, and custom CRM software development). The three offerings are designed to work together, enabling clients to outsource operational, talent acquisition, and creative/design needs through a single partner.
Differentiator
Problem solved
Functional benefit
Brands
- Doodlo Design Studio: Creative design studio offering branding, logo design, website development, packaging design, digital marketing, and creative illustrations
- Impos Recruitment
Products and services
- Business Solutions Comprehensive BPO services including customer support, telemarketing, data entry and processing, IT and technical services, finance and accounting, sales and lead generation, debt collection, and dialer services for businesses in the UK, US, and India.
- Recruitment Solutions End-to-end recruitment services spanning HR and manpower consulting, campus interviews, contract/temporary placements, candidate sourcing and screening, Applicant Tracking System (ATS) management, recruitment analytics and reporting, background verification, payroll processing, and onboarding support.
- Doodlo Design Studio Creative design studio (wholly-owned trading name of IMPOS Global) offering branding, publication design, packaging design, web and app design, website development, e-commerce experiences, CRM software development, digital asset creation, merchandise design, content creation, social media design and management, wall/mural graffiti, illustrations, mascots, and editorial/book design.
- CRM Software
Quantifiable outcome
- Reduced overhead costs through existing BPO infrastructure and trained workforce
- +2 more outcomes
Companies that use IMPOS Global
Customer profileNamed customers8 records
Segments18 records
Ideal customer profiles3 records
IMPOS Global technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
IMPOS Global partnerships and signals
Strategic signalScale indicators4 records
Recent moves11 records
Expansion highlights5 records
IMPOS Global competitors and assessment
Company assessmentEmerging players
- Vsynergize Global: Smaller BPO specializing in lead generation, demand generation, and inside sales for US/UK clients, with India delivery. Overlaps with IMPOS Global's sales and lead generation line and the inside-sales GTM motion.
Broad incumbents
- Teleperformance: Global leader in outsourced customer experience management, omnichannel contact center, and BPO services. Directly comparable to IMPOS Global's business solutions and call-center offerings, but at vastly larger scale with publicly listed, multi-billion-dollar operations.
- Infosys BPM: The BPO arm of Infosys offering finance, sourcing, customer service, and analytics outsourcing from India. Comparable in India-delivery BPO model and BFSI/healthcare verticals, though it sits within a much larger IT services parent.
- Concentrix: Large publicly listed customer experience and BPO provider with deep telecom, financial services, and BFSI verticals. Highly comparable to IMPOS Global's BPO services and target verticals (telecom, banking, insurance), though with global scale.
- Robert Half International: Global staffing and recruitment firm spanning contract, permanent, and RPO services. Comparable to IMPOS Global's recruitment solutions line in terms of service category, but operating at vastly larger scale and serving enterprise customers.
Direct peers
- Flatworld Solutions: Mid-sized India-based BPO and IT services firm offering data entry, call center, finance & accounting, software development, and design services. Strongest scale-comparable peer to IMPOS Global's multi-vertical BPO plus IT and design offering.
- Fusion BPO Services: Smaller, India-based BPO with UK and US clients providing inbound/outbound call center, telemarketing, and back-office services. Closely mirrors IMPOS Global's size band, service mix, and outbound-telemarketing-led GTM motion.
- Hinduja Global Solutions (HGS): India-based BPO with strong UK and US delivery presence focused on customer experience, finance & accounting, and digital services. Closely matches IMPOS Global's BPO service mix, India delivery, and UK/US go-to-market.
- WNS Holdings: India-headquartered BPO serving UK/US clients across finance & accounting, customer service, and research. Closest direct peer to IMPOS Global in terms of India delivery for Western markets, F&A outsourcing, and BPO service mix.
Regional players
- Covalen: Ireland-based BPO providing multilingual customer support, sales, and digital services, with a delivery footprint that complements rather than overlaps IMPOS Global's India-led UK/US model. Comparable in mid-market BPO positioning and customer support services.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
IMPOS Global social profiles
Digital presenceIMPOS Global compliance and trust
Trust signalCompliance1 record
IMPOS Global financial estimates
Financial estimateRevenue estimate
Valuation estimate
IMPOS Global leadership team
Management profileNumber of profiles
Profiles7 records
IMPOS Global subsidiaries and ownership
Company hierarchySubsidiaries2 records
IMPOS Global funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IMPOS Global M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IMPOS Global
What does IMPOS Global do?
IMPOS Global is a BPO outsourcing company offering three integrated service pillars: Business Solutions (customer support, telemarketing, data entry/processing, IT services, finance and accounting, sales and lead generation, dialer services, debt collection); Recruitment Solutions (end-to-end hiring including candidate sourcing, screening, payroll processing, onboarding, and ATS management); and Doodlo Design Studio (creative design services spanning branding, web/app design, packaging, website development, e-commerce, and custom CRM software development). The offerings target businesses across the UK, US, and India markets.
Is IMPOS Global a public or private company?
IMPOS Global is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was IMPOS Global founded?
IMPOS Global was founded in 2016. It employs 51 to 100 people.
Where is IMPOS Global based?
IMPOS Global is headquartered in Pune, India, in the Asia region.
How does IMPOS Global make money?
Three revenue lines are on record. Business Process Outsourcing (BPO) Services are the primary driver. The others are recruitment Solutions and design Studio Services.
Who are IMPOS Global's main competitors?
Vsynergize Global is listed as an emerging player. Broad incumbents are Teleperformance, Infosys BPM, Concentrix and Robert Half International. Direct peers are Flatworld Solutions, Fusion BPO Services, Hinduja Global Solutions (HGS) and WNS Holdings. Covalen is listed as a regional player.
Does IMPOS Global have an API?
No public API is recorded for IMPOS Global.
What industry is IMPOS Global in?
IMPOS Global's product category is Business Process Outsourcing (BPO). Its primary akta.pro industry code is BPAAAGAC, General Ledger & Close (Journal Entries, Month-End Close, Reconciliations), with a secondary code of BPAEAGAD, CRM Managed Services & Support. Its NAICS code is 56142 and its SIC code is 7373.