GlassHouse
GlassHouse Technologies is an Australian IT services firm founded in 2010 that delivers cloud consulting, managed services, and security/compliance expertise in Citrix, AWS, and Azure technologies to enterprise, financial, and government clients across Australia.
- Company typePrivate
- Founded2010
- HeadquartersSydney, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What GlassHouse does
GlassHouse Technologies Pty Ltd is an Australian private IT services firm founded in 2010 and headquartered in Sydney, operating with 11-50 employees and serving enterprise, financial, and government clients exclusively within Australia. Its offering is organized around four core technology practices — End User Computing (covering Citrix Virtual Apps and Desktops, Azure Virtual Desktop, AWS End-User Computing, and Omnissa Workspace ONE/Horizon), Networking (SD-WAN, routing/switching, NetScaler and F5 Application Delivery Controllers), Security (NGFW, SWG, ZTNA, CASB, penetration testing), and Audit & Compliance (Essential Eight maturity, ISO 27001, GDPR, HIPAA, PCI-DSS alignment). Service delivery follows a proprietary five-step methodology — Discover, Assess, Design, Deploy, and continuously Monitor.
The company generates revenue through three streams: project-based Professional Services for one-off engagements, recurring Managed Services contracts that bundle 24x7 monitoring, patching, and pre-paid support hours, and Plan/Rate-based subscription arrangements with hourly rates and multi-year pre-paid blocks. Pricing is quote-based and not publicly disclosed; quotes are valid for 7 days with standard business hours (Mon-Fri 09:00-17:30) and after-hours support billed separately. Distribution is direct via website contact forms, email ([email protected]), and a Sydney phone line (1300 502 663), with no disclosed channel partners or resellers.
GlassHouse holds advanced consulting partnership with AWS and maintains mutually recognized partnerships with Microsoft Azure and Citrix, supported by a broader ecosystem of Cisco, Red Hat, VMware, Tenable, Ivanti, Cloudflare, eG Innovations, Logon VSI, and OneDot61 integrations. The firm differentiates on the average 25 years of industry experience of its international team and on codified security hardening expertise for regulated workloads.
GlassHouse firmographics
Firmographics- Name
- GlassHouse
- Legal name
- GlassHouse Technologies Pty Ltd
- Website
- https://glasshouse.io
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- GlassHouse Technologies is an Australian IT services firm founded in 2010 that delivers cloud consulting, managed services, and security/compliance expertise in Citrix, AWS, and Azure technologies to enterprise, financial, and government clients across Australia.
- Ownership category
- akta.pro rank
GlassHouse industry classification
Industry- Product category
- Cloud Consulting and Managed Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- akta.pro primary industry
- Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)
- akta.pro secondary industries
- Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC), Hybrid Cloud Management, Monitoring & FinOps (HDABAMAD)
Keywords
Where GlassHouse is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
GlassHouse business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed Services: Ongoing IT support to keep technology environments running smoothly, handling daily operations and updates. Includes 24x7 monitoring, patching, and support with bucket of support hours for project enhancements.
- Professional Services: Skilled IT professionals for specific, one-off tasks from setup to troubleshooting. Provides expertise without long-term commitment. Includes IT consulting, system integration, infrastructure management, and cloud solutions.
- Plans and Rate-based Services: Arrangement for Services including unlimited support and/or provision of Goods provided under a Plan Schedule. Customers can purchase Pre-Paid Blocks of Service. Rates are based on hourly rates and other charges set out in the Rates Schedule.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard Business Hours Service |
| Usage-based | Pay-as-you-go | After Hours Service |
| Unit Pricing | Multi-year contract | Pre-Paid Blocks of Service |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
GlassHouse product offering
Product offeringCore offering
GlassHouse is an Australian cloud consulting and managed services firm that designs, implements, and operates cloud and end-user computing solutions for enterprise, financial, and government clients. The company specializes in Citrix, AWS, and Azure technologies, providing professional services, managed services, and security/compliance capabilities across the full cloud lifecycle.
Product overview
GlassHouse is an IT services company specializing in cloud consulting and managed services. The core offering is a portfolio of professional IT services organized around key technology domains: End User Computing (EUC) supporting Citrix, Azure Virtual Desktop, AWS, and Omnissa platforms; Networking covering SD-WAN, routing/switching, and Application Delivery Controllers (NetScaler/F5); Security including NGFW, SWG, ZTNA, CASB, and penetration testing; Audit & Compliance for Essential Eight and ISO 27001; Discover & Assess for IT environment evaluation; Managed Services for ongoing 24/7 infrastructure support; and Professional Services for strategic consulting and cloud migration. Citrix Solutions represents a dedicated sub-practice area for Citrix CVAD deployments and managed services.
Differentiator
Problem solved
Functional benefit
Products and services
- Cloud Consulting Services
- Managed Cloud Services
- Citrix and End User Computing Solutions
- Cybersecurity and Compliance Services
- Network Architecture and Integration
Quantifiable outcome
- Reduced security vulnerabilities through targeted hardening
- +2 more outcomes
Companies that use GlassHouse
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles1 record
GlassHouse technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability1 record
Feature2 records
GlassHouse partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- CiscocoreCisco is listed as a trusted partner on the GlassHouse website. Cisco delivers critical infrastructure to help organizations thrive in the AI era by fusing networking, security, observability, and collaboration.
- CitrixcoreCitrix (NASDAQ:CTXS) is listed as a trusted partner. Citrix leads the transition to software-defining the workplace, enabling new ways for businesses and people to work better. GlassHouse delivers Citrix deployment, CVAD upgrade, and managed service expertise.
- Red HatcoreRed Hat is listed as a trusted partner. Red Hat delivers flexible open source solutions including Linux, AI, virtualization, and automation technologies.
- VMwarecoreVMware is listed as a trusted partner. VMware is a leading provider of multi-cloud services for all apps, enabling digital innovation with enterprise control.
- Microsoft AzurecoreMicrosoft Azure is listed as a trusted partner. Azure cloud platform offers more than 200 products and cloud services. GlassHouse provides Azure Virtual Desktop best practices and hardening services.
- AWScoreGlassHouse is an advanced consulting partner with AWS and engages in global partnering activities. AWS offers cloud-computing services across 13 geographical regions. GlassHouse collaborates across key technical delivery fronts with AWS.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
GlassHouse competitors and assessment
Company assessmentDirect peers
- Tesserant: Australian cloud, security, and infrastructure consultancy delivering managed services and professional services to enterprise and government. Comparable in size, scope, vertical focus, and partner ecosystem (AWS, Microsoft, security vendors).
- Insync Technology: Australian specialist IT consultancy focused on Citrix, VMware, and Microsoft EUC/cloud deployments with managed services. Direct peer given similar EUC/Citrix specialization and shared Australian enterprise customer base.
- Datacom: Australia/NZ-headquartered IT services firm offering cloud managed services, managed security, and consulting across AWS, Azure, and Microsoft platforms. Highly comparable to GlassHouse in customer base (enterprise, financial, government in AU/NZ), service portfolio, and delivery model.
- Arinco: Australian Microsoft-focused cloud consultancy delivering Azure, M365, and Modern Work services to enterprise and government. Comparable in size, Australian focus, and Microsoft-centric cloud managed services positioning.
Broad incumbents
- Logicalis Australia (Thomas Duryea): Australian arm of global IT solutions integrator Logicalis, offering cloud, EUC, networking, and managed services. Comparable service portfolio but operates at larger scale with broader geographic footprint.
- Deloitte Australia (Consulting): Big-4 consultancy with sizable Australian cloud, cyber, and risk advisory practices serving regulated industries. Competes for similar enterprise and government cloud/security transformation mandates.
- Servian (Cognizant): ANZ cloud and data consultancy acquired by Cognizant, delivering AWS, Azure, and GCP professional services and managed services to enterprise. Comparable in cloud consulting focus; larger scale and broader service portfolio post-acquisition.
- DXC Technology Australia: Global IT services provider with large Australian operations delivering cloud, workplace, and managed infrastructure services. Overlaps with GlassHouse on EUC managed services and enterprise/government contracts.
- Slalom: Global technology and business consulting firm with a substantial Australian presence and deep AWS/Microsoft cloud practice. Competes for similar enterprise cloud consulting and managed services work but at materially larger scale.
- Accenture Australia: Global consulting and cloud services giant with significant Australian enterprise and government footprint. Competes for cloud migration, security, and managed services engagements; overlaps on regulated-vertical mandates.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
GlassHouse social profiles
Digital presenceGlassHouse compliance and trust
Trust signalCompliance4 records
GlassHouse financial estimates
Financial estimateRevenue estimate
Valuation estimate
GlassHouse leadership team
Management profileNumber of profiles
Profiles1 record
GlassHouse funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
GlassHouse M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about GlassHouse
What does GlassHouse do?
GlassHouse is an Australian cloud consulting and managed services firm that designs, implements, and operates cloud and end-user computing solutions for enterprise, financial, and government clients. The company specializes in Citrix, AWS, and Azure technologies, providing professional services, managed services, and security/compliance capabilities across the full cloud lifecycle.
Is GlassHouse a public or private company?
GlassHouse is a private company. It is classified as unknown and is currently operating.
When was GlassHouse founded?
GlassHouse was founded in 2010. It employs 11 to 50 people.
Where is GlassHouse based?
GlassHouse is headquartered in Sydney, Australia, in the Oceania region.
How does GlassHouse make money?
Three revenue lines are on record. Managed Services are the primary driver. The others are professional Services and plans and Rate-based Services.
Who are GlassHouse's main competitors?
Direct peers on record are Tesserant, Insync Technology, Datacom and Arinco. Broad incumbents are Logicalis Australia (Thomas Duryea), Deloitte Australia (Consulting), Servian (Cognizant), DXC Technology Australia, Slalom and Accenture Australia.
Does GlassHouse have an API?
No public API is recorded for GlassHouse.
What industry is GlassHouse in?
GlassHouse's product category is Cloud Consulting and Managed Services. Its primary akta.pro industry code is BPAEABAE, Cloud Managed Services (M365/Azure/AWS/GCP), with a secondary code of BPAEAMAC, Cloud Operations Outsourcing (Cloud Managed Operations). Its NAICS code is 518.