FIREHOUSE Software
- Company typePrivate
- Founded1997
- HeadquartersUrbandale, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
FIREHOUSE Software firmographics
Firmographics- Name
- FIREHOUSE Software
- Legal name
- ESO Solutions, Inc.
- Website
- https://firehousesoftware.com
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
FIREHOUSE Software industry classification
Industry- Product category
- Public Safety Records Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Fire & Life Safety Services (Inspection/Testing/Sprinklers/Alarms) (IMAIAAAI)
- akta.pro secondary industries
- Industry-Specific ERP for Utilities & Energy (HDAEAEAN), Asset & Maintenance Management (EAM/CMMS) Platforms (HDAEAEAM)
Keywords
Where FIREHOUSE Software is headquartered
LocationHeadquarters
- HQ city
- Urbandale
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
FIREHOUSE Software business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- Software Licenses and Subscriptions: FIREHOUSE Software is sold through annual maintenance agreements which provide access to software updates, state-specific components, and technical support. The upgrade to ESO Fire RMS follows a subscription/maintenance model.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
FIREHOUSE Software product offering
Product offeringCore offering
FIREHOUSE Software provides a records management system (RMS) for fire departments and EMS agencies, supporting fire incident tracking, EMS patient care documentation, personnel and asset management, scheduling, permits, inspections, hydrants, checklists, and properties management. The platform delivers NEMSIS-compliant EMS data collection, state-specific NFIRS reporting components for all 50 US states, and data export utilities for state-mandated submissions. The legacy FIREHOUSE Software is being upgraded to ESO Fire RMS, combining FIREHOUSE Software with ESO Fire technology into a modern, configurable platform sold via annual maintenance agreements.
Product overview
FIREHOUSE Software by ESO offers a modular records management platform for fire departments and EMS agencies. The core product is FIREHOUSE Software (now being upgraded to ESO Fire RMS), which provides incident tracking, personnel management, NFIRS/NEMSIS compliance reporting, and state-specific reporting modules. The platform includes integrated tools for scheduling, asset management, hydrant tracking, checklists, permits, and properties & inspections. Training services are delivered through ESO Training Academy (formerly FHETS), with annual conferences like Wave for ongoing education. The product ecosystem supports U.S. state-specific compliance requirements and Ontario, Canada reporting.
Differentiator
Problem solved
Functional benefit
Brands
- ESO Training Academy: Training platform that includes former FHETS (FIREHOUSE Education and Training Seminar) offerings, providing in-depth training of ESO products across the ESO Suite for administrators and field providers.
- ESO Fire RMS
Products and services
- FIREHOUSE Software Records management software for fire departments and EMS agencies providing incident tracking, personnel management, EMS patient care documentation, and state/NFIRS compliance reporting across all 50 US states and Ontario, Canada. NEMSIS-compliant for software versions 7.5.50 and higher.
- ESO Fire RMS Modern records management system combining FIREHOUSE Software technology with ESO Fire platform for fire departments. Features include incidents, properties & inspections, permits, EHR, analytics, scheduling, activities, asset management, hydrants, checklists, and personnel management modules.
- NEMSIS Export Utility Export utility enabling NEMSIS-compliant EMS data submissions for FIREHOUSE Software customers, supporting NHTSA v2 compliance and state-level EMS data export.
- ESO Training Academy In-depth training for ESO products across the ESO Suite, tailored for administrators and field providers, building on the FIREHOUSE Education and Training Seminar (FHETS) foundation.
Companies that use FIREHOUSE Software
Customer profileSegments2 records
Ideal customer profiles2 records
FIREHOUSE Software technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
FIREHOUSE Software partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights4 records
FIREHOUSE Software competitors and assessment
Company assessmentDirect peers
- ImageTrend: ImageTrend is a leading competitor in EMS and fire records management, offering NEMSIS-compliant ePCR and fire RMS solutions to similar municipal and agency customers as FIREHOUSE Software.
- MP Cloud Technologies: MP Cloud Technologies (now operating as part of the public safety software ecosystem) provides NEMSIS-compliant EMS and fire reporting software to agencies competing with FIREHOUSE Software in the same SMB/municipal segment.
- ZOLL Data Systems: ZOLL Data Systems provides EMS billing, ePCR, and fire records management software to similar fire and EMS agency customers, directly competing with FIREHOUSE in the public safety records space.
- Emergency Reporting: Emergency Reporting is a cloud-based fire department records management system serving municipal and volunteer fire departments across the US, directly competing with FIREHOUSE Software and ESO Fire RMS.
Emerging players
- Vector Solutions: Vector Solutions delivers training and compliance management software to public safety and municipal workforces, including fire/EMS training records that overlap with portions of the FIREHOUSE platform.
- Operative IQ: Operative IQ provides asset, inventory, and equipment management software for fire and EMS agencies, overlapping with FIREHOUSE's asset management, hydrant, and checklist modules.
- Lexipol: Lexipol provides policy management, training, and content for fire, EMS, and law enforcement agencies, adjacent to FIREHOUSE's personnel training records and compliance workflow capabilities.
Broad incumbents
- CentralSquare Technologies: CentralSquare is a large public sector software vendor offering CAD, RMS, and other public safety solutions to municipalities, overlapping with FIREHOUSE in the fire/EMS records management market.
- Tyler Technologies: Tyler Technologies is a broad public sector software incumbent serving municipalities and counties, with adjacent offerings to public safety agencies that compete with FIREHOUSE at the city/county procurement level.
- ESO Solutions: ESO Solutions is the parent company that acquired FIREHOUSE Software; it operates the broader ESO Suite across EMS, fire, and hospital data, making it the controlling incumbent over FIREHOUSE as a product line.
Market position
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
FIREHOUSE Software social profiles
Digital presenceFIREHOUSE Software financial estimates
Financial estimateRevenue estimate
Valuation estimate
FIREHOUSE Software leadership team
Management profileNumber of profiles
FIREHOUSE Software funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FIREHOUSE Software M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FIREHOUSE Software
What does FIREHOUSE Software do?
FIREHOUSE Software provides a records management system (RMS) for fire departments and EMS agencies, supporting fire incident tracking, EMS patient care documentation, personnel and asset management, scheduling, permits, inspections, hydrants, checklists, and properties management. The platform delivers NEMSIS-compliant EMS data collection, state-specific NFIRS reporting components for all 50 US states, and data export utilities for state-mandated submissions. The legacy FIREHOUSE Software is being upgraded to ESO Fire RMS, combining FIREHOUSE Software with ESO Fire technology into a modern, configurable platform sold via annual maintenance agreements.
Is FIREHOUSE Software a public or private company?
FIREHOUSE Software is a private company. It is classified as corporate owned and is currently operating.
When was FIREHOUSE Software founded?
FIREHOUSE Software was founded in 1997. It employs 1 to 10 people.
Where is FIREHOUSE Software based?
FIREHOUSE Software is headquartered in Urbandale, United States, in the North America region.
How does FIREHOUSE Software make money?
One revenue line is on record: software Licenses and Subscriptions.
Who are FIREHOUSE Software's main competitors?
Direct peers on record are ImageTrend, MP Cloud Technologies, ZOLL Data Systems and Emergency Reporting. Emerging players are Vector Solutions, Operative IQ and Lexipol. Broad incumbents are CentralSquare Technologies, Tyler Technologies and ESO Solutions.
Does FIREHOUSE Software have an API?
No public API is recorded for FIREHOUSE Software.
What industry is FIREHOUSE Software in?
FIREHOUSE Software's product category is Public Safety Records Management Software. Its primary akta.pro industry code is IMAIAAAI, Fire & Life Safety Services (Inspection/Testing/Sprinklers/Alarms), with a secondary code of HDAEAEAN, Industry-Specific ERP for Utilities & Energy. Its NAICS code is 5182 and its SIC code is 7370.