Rescuenow

What Rescuenow does

Rescuenow Inc. (株式会社レスキューナウ) is a Tokyo-based crisis management information services company founded in April 2000 that operates a dual-site 24/7/365 human-operated crisis monitoring infrastructure (RIC24) in Tokyo and Osaka. The company provides a portfolio of SaaS products and data services centered on business continuity planning (BCP), employee safety confirmation, facility damage reporting, and real-time crisis information delivery to enterprises, government agencies, and media organizations across Japan.

Its core technology includes the proprietary DLC (Distance/Level/Category) unified data format that standardizes diverse crisis information streams, and RIC24 — a dual-site monitoring center performing over 100,000 daily website checks with specialist human operators who verify information accuracy before dissemination. The product portfolio spans the imatome all-in-one BCP platform (15,000-99,000 JPY/month tiered subscription), Rescue Web and Rescue Web MAP for real-time crisis information and map-based visualization, Safety Confirmation Service (used by 300,000+ users), Status Checker for multi-facility damage aggregation, Emergency Notification, Disaster Report Service, and Content Share API/data licensing to media platforms. In March 2026, RescueNow launched the next-generation RESCUENOW platform consolidating these services under single sign-on.

The business model combines recurring SaaS subscriptions, API/data licensing to media companies (Yahoo Japan, NTT DOCOMO, KDDI, Nippon TV, Weathernews, Sharp's AQUOS), professional advisory and training services, disaster preparedness supplies e-commerce, and custom production services. The company serves 500+ corporate and government customers including Lawson, Kewpie, Aeon, Obayashi, Daikin, Sumitomo Life Insurance, and Nagoya City's Disaster Management Bureau, with crisis information reaching over 10 million end users through partner media channels. ALSOK (Sohgo Security Services), Japan's largest security firm, has been a strategic shareholder since the 2002 business collaboration.

Name

Rescuenow

Legal name

株式会社レスキューナウ

Website

https://rescuenow.co.jp

Company type

Private

Founded year

2000

Operating status

Operating

Short description

Rescuenow is a Japanese crisis management information services company that provides BCP SaaS tools, real-time crisis information delivery, and API data licensing to 500+ enterprises and media partners, operating dual-site 24/7 human-monitored crisis centers in Tokyo and Osaka since 2000.

Ownership category

akta.pro rank

Product category

Crisis Management / BCP Software

NAICS

Emergency and Other Relief Services (62423), Security Systems Services (56162)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYBPAEABAH

Backup, Disaster Recovery & Business Continuity (BCDR) Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Managed IT Services (MSP)

SECONDARYBPABANAF

Crisis Management & Communications Support (Mass Notification)

Business & Public Services/Facilities Management & Building Services/Emergency Preparedness and Response Services

SECONDARYBPABANAI

Natural Disaster Preparedness & Recovery (Storm/Flood/Wildfire)

Business & Public Services/Facilities Management & Building Services/Emergency Preparedness and Response Services

Keywords

• Crisis management software
• Business continuity planning
• Disaster response platform
• Safety confirmation systems
• Emergency notification services

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. SaaS Subscription - imatome: Monthly subscription-based pricing tiered by employee count and facility count. Plans range from 15,000 JPY/month for 100 employees/10 facilities to 99,000 JPY/month for 3,000 employees/100 facilities. Initial setup fee is zero across all plans. Includes 1-month free trial.
2. SaaS Subscription - 安否確認サービス: Monthly subscription for employee safety confirmation service. Priced per registered ID in 50-ID units. Example: 100 employees at 23,500 JPY/month plus 100,000 JPY initial fee. No limit on admin users. Includes family safety confirmation and crisis management email.
3. SaaS Subscription - 災害レポートサービス: Monthly subscription at 30,000 JPY/month for 5 IDs. Provides Word-format disaster situation reports delivered within 3-6 hours of event detection. Optional English summary add-on at 7,000 JPY/month.
4. SaaS Subscription - レスキューWeb / レスキューWeb MAP: Subscription service priced by user count and number of registered facilities on the map. Delivers real-time crisis alerts and map-based visualization of disaster impact on corporate facilities and supply chain.
5. SaaS Subscription - ステータスChecker: Subscription priced by number of users and registered facilities. Enables facility damage reporting and automated aggregation with color-coded severity display.
6. SaaS Subscription - BCP初動対応支援パック: Bundled package combining 緊急通報サービス, レスキューWeb, and 災害レポートサービス at a discounted combined rate. Targets enterprises seeking comprehensive initial response support.
7. Professional Services - アドバイザリーサービス: Advisory and consulting engagements for BCP system construction, procedure development, tool setup, and training programs. Priced per engagement session or training program. Includes サーキット訓練, CMT訓練, remote training, and 防災さ～キット rental.
8. E-commerce - 防災備蓄品販売: Sale of disaster preparedness supplies including Unit 1Day Rescue kits, emergency food, sanitation products, batteries. Operates via EC site and corporate membership catalog. Advisory consultation for optimal product selection, quantity, and placement provided free.
9. Production Services - 防災カード制作サービス: Custom printing service producing pocket-sized waterproof disaster cards for employees. Minimum order 100 units. Available in A8 and card-type formats on waterproof paper stock.
10. Data Delivery - コンテンツシェアサービス: API and HTTP GET data feed delivering railway, weather, power outage, evacuation, and other crisis information to client applications. Revenue from B2B data licensing to media companies, app developers, and corporate digital signage.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

RescueNow provides a SaaS-based crisis management and BCP (Business Continuity Planning) platform that aggregates real-time disaster, weather, railway, evacuation, and lifeline information, and combines it with employee safety confirmation, facility damage reporting, and emergency notification tools. Its offerings are anchored by a 24/7/365 human-operated Crisis Management Information Center (RIC24) operating from dual sites in Tokyo and Osaka, and include the imatome all-in-one BCP tool, Rescue Web / Rescue Web MAP, Content Share Service (API data delivery), advisory and training services, and disaster preparedness supplies.

Product overview

Rescuenow offers a comprehensive crisis management solutions platform built around the next-generation RESCUENOW platform. The product portfolio includes three main categories: Information Delivery Services (Content Share Service with API delivery of railway, weather, disaster, and lifeline data), Crisis Management Services (imatome all-in-one BCP tool, Rescue Web, Rescue Web MAP, Safety Confirmation, Status Checker, Emergency Notification, and Disaster Report), and BCP/Disaster Prevention Training Services (Advisory Services, Disaster Prevention Supplies, Prevention Card Creation, and Bousai Saa-Kit). The RESCUENOW platform serves as the unified integration layer connecting these services with single sign-on access. The company operates 24/7/365 crisis management information centers in Tokyo and Osaka (RIC24) and serves over 500 corporate clients with over 30 million end users.

Differentiator

Problem solved

Functional benefit

Brands

• imatome（イマトメ）: オールインワン危機管理サービス。災害時の従業員や拠点の状況、事業継続に必要な対応を一元管理し、安否確認・拠点確認・危機管理情報の自動集約・タスク管理・レポート機能をDashbordに集約。
• レスキューWeb
• レスキューWeb MAP
• 安否確認サービス
• ステータスChecker
• 緊急通報サービス
• 災害レポートサービス
• アドバイザリーサービス
• RESCUENOW
• 危機管理情報センター（RIC24）

Products and services

• RESCUENOW Next-generation operational resilience platform that integrates multiple crisis management services under a single sign-on, enabling seamless access to corporate announcements, employee safety confirmations, and damage reporting for enterprise customers.
• imatome (イマトメ) All-in-one BCP crisis management service that automatically aggregates employee safety confirmations, facility damage status, disaster information, and task management on a single dashboard, supporting decision-making within 120 minutes of a disaster.
• Rescue Web (レスキューWeb) Real-time crisis management information delivery service providing 24/7 monitoring of disasters, incidents, accidents, and infrastructure status with customizable web dashboard and alert email notifications.
• Rescue Web MAP (レスキューWeb MAP) Map-based crisis visualization service that aggregates disaster response information on a single map, automatically identifying affected company facilities and suppliers during earthquakes, typhoons, power outages, and volcanic events.
• Safety Confirmation Service (安否確認サービス) Employee safety confirmation system used by over 300,000 users that automatically sends safety-check emails during disasters and aggregates responses via web and mobile for organizations supporting 500+ employees.
• Status Checker (ステータスChecker) Multi-facility damage status aggregation service that automatically sends damage questionnaires to facilities in disaster areas and aggregates severity-rated responses via PC or smartphone with color-coded visualization.
• Emergency Notification Service (緊急通報サービス) 24/7 emergency phone notification service that contacts designated personnel when earthquakes of intensity 5-weak or higher occur, tsunami warnings are issued, or Level 1 emergency information is received.
• Disaster Report Service (災害レポートサービス) Professional disaster report service delivering Word-formatted reports within 3-6 hours of event detection covering disaster overview, evacuation status, casualty damage, infrastructure status, transportation conditions, and administrative responses, with optional English summary add-on.
• BCP Initial Response Support Pack (BCP初動対応支援パック) Bundled package combining Emergency Notification Service, Rescue Web, and Disaster Report Service at a discounted combined rate, targeting enterprises seeking comprehensive initial response support from disaster occurrence through the 6-hour report timeline.
• Content Share Service (コンテンツシェアサービス) Data delivery service providing railway operations, natural disaster, lifeline information, evacuation alerts, power outage, weather, and specialized content via API and HTTP GET, including OAG flight data, RescueNow News, and stock content for media and corporate integration.
• Advisory Services (アドバイザリーサービス) BCP and disaster prevention training and advisory services supporting construction of crisis management team (CMT) structure, development of response protocols, tool preparation, and training programs including circuit training and remote drills.
• Disaster Prevention Supplies (防災備蓄) Disaster preparedness supplies including Unit 1Day Rescue food and water packages, select catalogs, and online shopping, with consultation on optimal quantities, storage methods, and distribution planning.
• Disaster Card Creation Service (防災カード制作サービス) Custom printing service producing pocket-sized disaster response cards containing emergency action guidelines, safety confirmation methods, and emergency contacts, available in A8 and card sizes on water-resistant paper stock.
• Bousai Saa-Kit (防災さ～キット) Rental do-it-yourself disaster prevention training kit containing streaming video, adult manikin, AED trainer, fire training board, and instructional materials for a 45-minute company-led training program.
• RESCUENOW Home (RESCUENOW ホーム) Common platform portal for the RESCUENOW ecosystem providing single sign-on access to all contracted services, service launcher functionality, and personalized external information bookmarks.
• RESCUENOW Announcements (RESCUENOW お知らせ) Corporate announcement and notification service enabling delivery to the entire company or specific facilities with a thread-based follow-up reporting structure for managing evolving crisis situations.

Quantifiable outcome

• 安否確認回答率が70%から90%超に上昇（imatome導入後）
• +4 more outcomes

Named customers24 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered core.

• OAG社 (OAG)coreTechnology or IntegrationOAG provides flight operation data that RescueNow integrates into its content share service, enabling delivery of domestic and international flight delay and cancellation information for 9 major Japanese airports (Haneda, Narita, Chubu, Itami, Kansai, Kobe, New Chitose, Fukuoka, Naha). Data delivered via XML and HTML formats optimized for digital signage.
• 気象庁 (Japan Meteorological Agency)coreTechnology or IntegrationRescueNow sources official meteorological and disaster prevention weather information from JMA as the foundational data layer for its crisis information platform. This includes weather warnings, typhoon tracking, seismic data, tsunami alerts, and the new 2026 disaster weather information system including the new 'danger alert' (危険警報) and 5-level warning system.
• Lアラート (公共情報コモンズ) (L-Alert / Public Information Commons)coreTechnology or IntegrationRescueNow serves as an intermediary distributor for L-Alert (Public Information Commons), a government-established platform for municipalities to disseminate emergency and disaster-related public information. RescueNow relays evacuation orders and other public alerts through its information network.
• Yahoo! Japan (Yahoo!路線情報, Yahoo!ニュース)coreChannel Partner/ Reseller/ DistributorLong-standing partnership (since 2007) where RescueNow provides railway operation data to Yahoo!路線情報 and Yahoo!ニュース platforms, reaching millions of end consumers. Yahoo! redistributes verified crisis information through its widely-used consumer apps and websites, significantly expanding RescueNow's reach.
• シャープ株式会社 (Sharp Corporation)coreTechnology or IntegrationSharp embeds RescueNow's crisis management data into the 'Emo Painter' voice assistant on AQUOS smartphones, providing nationwide comprehensive disaster data to smartphone users and improving user experience for mobile consumers.
• 株式会社ヴァル研究所 (Val Laboratory / Ekispert)coreTechnology or IntegrationRescueNow provides railway operation data integrated into Val Laboratory's 駅すぱあと (Ekispert) route search platform. The partnership saw a surge in pre-registered routes and contributes to enhanced detour search functionality for commuters.
• KDDI株式会社 (KDDI)coreTechnology or IntegrationSince February 2020, RescueNow provides crisis management information distribution services to KDDI's corporate customer service desk, enabling KDDI to offer enhanced disaster preparedness information to its B2B customers.
• NTT DOCOMOcoreTechnology or IntegrationSince November 2008, RescueNow provides railway operation information to NTT DOCOMO's i-Concier service on mobile phones, distributing crisis information to DOCOMO's large subscriber base.
• 株式会社ウェザーニューズ (Weathernews)coreTechnology or IntegrationRescueNow provides rapid and accurate meteorological and disaster prevention information to Weathernews LiVE, a 24/7 live broadcast operated by Weathernews. Enables real-time disaster coverage reaching millions of viewers.
• 日本テレビ放送網株式会社 (Nippon Television Network)coreTechnology or IntegrationRescueNow provides レスキューWeb MAP with broadcasting-specific features to Nippon TV for disaster reporting and life-saving news coverage during emergencies. The partnership involves custom feature development for broadcast television use.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Rave Mobile Safety (Motorola Solutions): Mass notification and safety confirmation platform now part of Motorola Solutions. Direct overlap with Rescuenow's safety confirmation service, emergency notification, and crisis communication capabilities for enterprise and government customers.
• Everbridge: US-based leader in critical event management and mass notification SaaS, offering safety confirmation, crisis communication, and operational resilience platforms to global enterprises. Closely comparable to Rescuenow's imatome, 安否確認, and 緊急通報 offerings in functionality and customer use cases.
• BlackBerry AtHoc: Crisis communication and mass notification platform serving enterprises, governments, and defense organizations. Comparable to Rescuenow's 緊急通報サービス and integrated crisis communication suite for safety-critical environments.
• SafetyCulture: Australia-based workplace safety and operations platform used by enterprises globally for inspections, incident reporting, and risk management. Comparable to Rescuenow's imatome and Status Checker for digitizing safety and operational risk workflows.

Broad incumbents

• Crisis24 (GardaWorld): Integrated critical risk management service combining 24/7 intelligence monitoring, security operations, and crisis response with broader protective services. Overlaps with Rescuenow's RIC24 monitoring and crisis advisory offerings as part of a wider risk services portfolio.
• ALSOK: One of Japan's largest security services companies and a major shareholder of Rescuenow. Provides manned guarding, electronic security, and disaster response services that overlap with Rescuenow's BCP/monitoring capabilities, but as part of a much broader physical and cyber security portfolio.
• Secom: Japan's largest integrated security services company providing home security, corporate guarding, disaster monitoring, and medical services. Overlaps with Rescuenow's RIC24 monitoring and safety confirmation services within a much larger diversified security and services portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/rescuenow_net
• YouTubeyoutube.com/@rescuenow
• Facebookfacebook.com/rescuenow.inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rescuenow