Crossing Healthcare
Crossing Healthcare is a non-profit Federally Qualified Health Center in Decatur, Illinois, serving 16,000+ patients annually on a 17-acre campus with 25+ providers across primary care, pediatrics, women's health, behavioral health, and substance use disorder treatment.
- Company typePrivate
- Founded1970
- HeadquartersDecatur, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Crossing Healthcare does
Crossing Healthcare is a private, non-profit Federally Qualified Health Center (FQHC) headquartered on a 17-acre campus at 320 East Central Avenue in Decatur, Illinois, with a second location (Elements at Crossing Healthcare) at 420 East Central Avenue. Founded in 1970 and operating continuously since July 1972 (rebranded from Community Health Improvement Center to Crossing Healthcare in 2016), the organization serves over 16,000 patients annually across Macon County and surrounding communities through more than 25 providers. The service suite spans Adult Medicine, Pediatrics (Crossing Kids), Women's Health, Psychiatry, Behavioral Health, Care Management, Convenient Care (walk-in), Laboratory & Radiology, and outpatient Substance Use Disorder treatment under Crossing Recovery Services, with additional community programs including the Prescription Produce Program, HealthySteps for ages 0-5, Narcan Training, Transitional Housing (64 beds), Pregnant & Parenting Program, and an Alumni Program. The supporting technology stack is a standard Electronic Medical Record (EMR) system used across the integrated service lines; on-site diagnostics are delivered through partnerships with Decatur Memorial Hospital (digital X-ray) and LabCorp (blood work and STD/pregnancy testing), and women's health services are delivered in partnership with SIU Medicine's Department of Obstetrics and Gynecology.
The revenue model blends three streams: (1) fee-for-service healthcare revenue billed to patients across employer health plans, Medicaid, Medicare, and self-pay; (2) federal HHS Health Center Program funding tied to its FQHC designation, which also confers Federal PHS deemed status including medical malpractice coverage; and (3) a sliding-fee discount program for uninsured patients offering 25% to 100% off regular fees based on household income and family size. The go-to-market is community-led and direct: walk-in convenient care, a phone-based scheduling center at (217) 877-9117, community events (Ready, Set, School back-to-school physicals), and partnerships with United Way, Kroger, and University of Illinois Extension for the Prescription Produce Program. Distribution is hyper-local — two Decatur addresses plus on-campus partners (Familia Dental satellite clinic) — with no geographic expansion signals beyond Macon County. Recent strategic momentum includes the June 2025 launch of Crossing Kids, multiple HRSA 2025 quality/HIT awards, and Julie M. Brilley's formal appointment as CEO in February 2026 following her tenure as COO and Interim CEO.
Crossing Healthcare firmographics
Firmographics- Name
- Crossing Healthcare
- Legal name
- Crossing Healthcare
- Website
- https://crossinghealthcare.org
- Company type
- Private
- Founded year
- 1970
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Crossing Healthcare is a non-profit Federally Qualified Health Center in Decatur, Illinois, serving 16,000+ patients annually on a 17-acre campus with 25+ providers across primary care, pediatrics, women's health, behavioral health, and substance use disorder treatment.
- Ownership category
- akta.pro rank
Crossing Healthcare industry classification
Industry- Product category
- Community Healthcare Services (Federally Qualified Health Center)
- NAICS
- Ambulatory Health Care Services (621), Other Ambulatory Health Care Services (6219)
- SIC
- Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)
- akta.pro secondary industry
- Retail & Walk-In Primary Care Clinics (HLAFAGAC)
Keywords
Where Crossing Healthcare is headquartered
LocationHeadquarters
- HQ city
- Decatur
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Crossing Healthcare business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales
Revenue model
- Healthcare Service Revenue: Crossing Healthcare generates revenue through providing comprehensive healthcare services billed to patients with insurance (including employer health plans, Medicaid, Medicare) and self-pay patients. As an FQHC, they receive federal funding to serve the medically underserved.
- Sliding Fee Program: For uninsured patients, Crossing Healthcare offers a sliding fee program based on household income and family size, allowing patients to receive care at reduced rates (25% to 100% off regular fees).
- Federal Health Center Program Funding: As a Federally Qualified Health Center, the organization receives HHS funding and has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Per visit | Sliding Fee Program for uninsured patients based on income and family size |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Crossing Healthcare product offering
Product offeringCore offering
Crossing Healthcare is a Federally Qualified Health Center (FQHC) providing comprehensive integrated healthcare services across a 17-acre campus in Decatur, Illinois. Its offerings span adult medicine, pediatrics (Crossing Kids), women's health, behavioral health, psychiatry, care management, walk-in convenient care, laboratory and radiology, and outpatient substance use disorder treatment (Crossing Recovery Services). The organization also runs community support programs including the Prescription Produce Program, HealthySteps pediatric support, Narcan training, transitional housing, pregnant and parenting program, alumni program, and a sliding fee financial assistance program for uninsured patients.
Product overview
Crossing Healthcare is a Federally Qualified Health Center (FQHC) operating as a single unified healthcare facility offering integrated primary and specialty care services. The organization provides a comprehensive suite of medical services organized around its main clinic and specialty programs including Adult Medicine, Crossing Kids (pediatrics), Women's Health, Psychiatry, Behavioral Health, Care Management, Convenient Care (walk-in clinic), Laboratory & Radiology, and Crossing Recovery Services (substance use disorder treatment). Additional community support programs include the Prescription Produce Program, HealthySteps, Narcan Training, Transitional Housing, Pregnant & Parenting Program, Alumni Program, and Financial Assistance. The 17-acre campus in Decatur, Illinois serves Macon County and surrounding communities, accepting all insurances including employer health plans, Medicaid, and Medicare.
Differentiator
Problem solved
Functional benefit
Products and services
- Adult Medicine Primary healthcare services for men and women of all ages including annual physicals, immunizations, and treatment for acute and chronic conditions such as diabetes, high blood pressure, arthritis, obesity, asthma, heart disease, and men's and women's health services.
- Crossing Kids (Pediatrics) Pediatric care program for children of all ages offering well care, acute health problems treatment, chronic health conditions support, immunizations, HealthySteps program for ages 0-5, mental and behavioral health support, and Macon County's only pediatric walk-in clinic.
- Women's Health Comprehensive OB-GYN services provided in partnership with SIU Medicine, including annual wellness exams, breast exams, pap smears, pregnancy care, reproductive health, birth control, and menopause care.
- Psychiatry Diagnosis, treatment, and prevention of mental, emotional, and behavioral disorders, available to established patients of Crossing Healthcare's primary care providers.
- Behavioral Health Short-term, brief therapy services for adults and children offering mental health assessment, treatment planning, and counseling for anxiety, depressive disorders, trauma histories, and family challenges.
- Care Management Services Chronic disease management and prevention services helping patients manage conditions such as prediabetes, diabetes, high blood pressure, and high cholesterol through partnership with medical teams, resource support, education, and medication assistance.
- Convenient Care (Walk-in Clinic) Walk-in medical clinic offering treatment for minor medical issues, illnesses, injuries, and diagnostic services including lab testing and X-rays. Includes Crossing Kids pediatric walk-in clinic for children.
- Laboratory & Radiology On-site diagnostic services including blood work (cholesterol, nutrient profile, blood counts), STD testing (HIV, Hep C, Syphilis, Gonorrhea, Chlamydia, and more), pregnancy testing, and digital X-ray services through partnerships with Decatur Memorial Hospital and LabCorp.
- Crossing Recovery Services (Outpatient Substance Use Disorder Treatment) Outpatient substance use disorder treatment program offering Recovery Living (transitional housing with 64 beds), Medication-Assisted Recovery (MAR) using Suboxone and Vivitrol, behavioral health counseling, treatment groups, peer support groups (NA, AA), alumni program, and employer support services.
- Prescription Produce Program Community garden program providing fresh, seasonal produce to patients facing health challenges such as prediabetes, diabetes, elevated BMI, substance use disorders, or food insecurity. Free produce bags are distributed to qualifying patients on Fridays from June to September.
- Narcan Training Workplace training program educating employees and volunteers on recognizing opioid overdose signs, Narcan nasal spray usage, and administration. Free Narcan nasal spray provided to participants.
- Transitional Housing (Transitions) Recovery Living transitional housing providing 64 beds for individuals in substance use recovery, including 16 apartments for the Pregnant and Parenting Program and 3 units for Recovery Living residents. Features dormitory-style living with separate male and female wings.
- Pregnant & Parenting Program Specialized support program for pregnant women and mothers with children up to five years old in substance use recovery, providing safe housing, prenatal care, OBGYN services, doula services, lactation consultation, parenting education, childcare, and family-centered treatment.
- Alumni Program Recovery community connection program for individuals who have completed addiction treatment, offering private Facebook groups, monthly sober events, recovery meeting information, community resources (housing, food, employment, legal aid), and peer recovery support.
- Financial Assistance / Sliding Fee Program Affordability program for uninsured patients offering sliding scale fees based on household income and family size, potentially providing 25% to 100% discount on regular fees.
Companies that use Crossing Healthcare
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles3 records
Crossing Healthcare technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature1 record
Crossing Healthcare partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered minor and core.
- United WayminorCommunity partner supporting the Prescription Produce Program at Crossing Healthcare Garden. Provides fresh produce to patients facing health challenges including food insecurity.
- KrogerminorCommunity partner supporting the Prescription Produce Program. Donations help fund produce bags provided free to qualifying participants.
- Buds-N-BloomsminorCommunity partner for the Prescription Produce Program supporting garden operations.
- Good Samaritan InnminorCommunity partner supporting the Prescription Produce Program and food security initiatives.
- Northeast Community FundminorCommunity partner supporting the Prescription Produce Program.
- University of Illinois ExtensionminorPartner providing support for the Prescription Produce Program through Master Gardeners.
- Master GardenersminorVolunteer program supporting the Crossing Healthcare Garden through expertise and labor.
- McGrath FarmsminorFarm partner supplying produce for the Prescription Produce Program.
- SIU Medicine Department of Obstetrics and GynecologycorePartnership with Southern Illinois University School of Medicine to offer the latest advancements in women's health services including prenatal care, OBGYN services, and specialized treatment.
- Decatur Memorial HospitalcorePartnership for on-site digital x-ray services for adults and children at Crossing Healthcare.
- LabCorpcoreLaboratory services partner providing blood work, STD testing, pregnancy testing, and other diagnostic services.
- Familia DentalcoreDental services partner with a satellite clinic on Crossing Healthcare's campus, expanding access to essential dental care for patients.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Crossing Healthcare competitors and assessment
Company assessmentDirect peers
- Howard Brown Health: Chicago-based FQHC with strong behavioral health, primary care, and community health programming — directly comparable as an FQHC with integrated behavioral health and value-based care orientation.
- SIHF Healthcare: Southern Illinois Healthcare Foundation FQHC network providing primary care, behavioral health, and substance use treatment across rural Illinois — directly comparable in FQHC funding model and medically underserved focus.
- Promise Healthcare: Federally Qualified Health Center based in Champaign, IL serving medically underserved populations with primary care, behavioral health, and pharmacy services — direct FQHC peer in the same Illinois market.
- Lawndale Christian Health Center: Chicago-based FQHC offering comprehensive primary care, behavioral health, and community programs on an integrated campus with sliding fee — directly comparable in mission, FQHC model, and integrated care delivery.
- Chestnut Health Systems: Illinois-based nonprofit providing integrated primary care, behavioral health, and substance use disorder treatment across multiple sites — directly comparable to Crossing Healthcare's integrated model in Illinois.
- Erie Family Health Centers: Large Chicago-area FQHC providing primary care, behavioral health, prenatal care, and substance use treatment to underserved populations — directly comparable in scope, FQHC funding model, and integrated care delivery.
- Heartland Health Services: Federally Qualified Health Center in Peoria, IL providing primary care, behavioral health, and pharmacy services to underserved populations — direct FQHC peer with similar service mix and target population.
- Community Health Centers of Southern Illinois: Regional FQHC network in southern Illinois offering primary care, behavioral health, and substance use disorder treatment with a sliding fee program — directly comparable community health center model.
Broad incumbents
- Oak Street Health (CVS Health): Value-based primary care provider focused on Medicare beneficiaries with integrated behavioral health and social support — comparable in primary care + behavioral health integration, value-based orientation, and community outreach, but operates at national scale under for-profit ownership.
Emerging players
- Hazelden Betty Ford Foundation: National nonprofit specializing in substance use disorder treatment and recovery services including residential and outpatient care — comparable in Crossing Recovery Services' integrated SUD treatment, recovery living, and alumni programming.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Crossing Healthcare social profiles
Digital presenceCrossing Healthcare compliance and trust
Trust signalCompliance5 records
Crossing Healthcare financial estimates
Financial estimateRevenue estimate
Valuation estimate
Crossing Healthcare leadership team
Management profileNumber of profiles
Profiles5 records
Crossing Healthcare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Crossing Healthcare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Crossing Healthcare
What does Crossing Healthcare do?
Crossing Healthcare is a Federally Qualified Health Center (FQHC) providing comprehensive integrated healthcare services across a 17-acre campus in Decatur, Illinois. Its offerings span adult medicine, pediatrics (Crossing Kids), women's health, behavioral health, psychiatry, care management, walk-in convenient care, laboratory and radiology, and outpatient substance use disorder treatment (Crossing Recovery Services). The organization also runs community support programs including the Prescription Produce Program, HealthySteps pediatric support, Narcan training, transitional housing, pregnant and parenting program, alumni program, and a sliding fee financial assistance program for uninsured patients.
Is Crossing Healthcare a public or private company?
Crossing Healthcare is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Crossing Healthcare founded?
Crossing Healthcare was founded in 1970. It employs 1 to 10 people.
Where is Crossing Healthcare based?
Crossing Healthcare is headquartered in Decatur, United States, in the North America region.
How does Crossing Healthcare make money?
Three revenue lines are on record. Healthcare Service Revenue is the primary driver. The others are sliding Fee Program and federal Health Center Program Funding.
Who are Crossing Healthcare's main competitors?
Direct peers on record are Howard Brown Health, SIHF Healthcare, Promise Healthcare, Lawndale Christian Health Center, Chestnut Health Systems, Erie Family Health Centers, Heartland Health Services and Community Health Centers of Southern Illinois. Oak Street Health (CVS Health) is listed as a broad incumbent. Hazelden Betty Ford Foundation is listed as an emerging player.
Does Crossing Healthcare have an API?
No public API is recorded for Crossing Healthcare.
What industry is Crossing Healthcare in?
Crossing Healthcare's product category is Community Healthcare Services (Federally Qualified Health Center). Its primary akta.pro industry code is HLAFAGAB, Community Health Centers (FQHCs & Look-Alikes), with a secondary code of HLAFAGAC, Retail & Walk-In Primary Care Clinics. Its NAICS code is 621 and its SIC code is 8000.