Integrated Protective Services

What Integrated Protective Services does

Integrated Protective Services is an Australian private security services company headquartered in North Melbourne, Victoria, founded in 2015. It delivers twelve or more security service lines spanning event security, government, concierge, mobile patrols, shopping centre, retail loss prevention, corporate, construction, manufacturing, healthcare, education, customer service, and risk management, and has layered add-on cleaning and training services alongside its core guard offering. Named accounts include Pran Central Shopping Centre, Festival Hall, Quat Quatta, The Firehouse, Precision Group, and Transgender Victoria, spanning retail, hospitality, entertainment, industrial, and community verticals.

The firm holds private security licences across Victoria, New South Wales, South Australia, and Queensland, and operates a 24/7 National Operations Centre to support multi-state coverage. Service delivery is grounded in licensed, vetted personnel, with mobile-patrol operations supported by advanced reporting systems that capture patrol-check evidence and incident data for client reporting.

The business model is services-led: revenue is generated through quote-based, multi-year contracts won via direct consultative sales, with pricing determined per site and service scope rather than via standardised rate cards. The company is privately held and bootstrapped, with no disclosed funding rounds, acquisitions, or leadership changes. Customer concentration is diversified across verticals, and there is no disclosed AI/ML capability, proprietary software product, or technology platform beyond operational reporting tooling.

Name

Integrated Protective Services

Legal name

Integrated Protective Services

Website

https://integratedprotectiveservices.com.au

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

101–250 employees

Short description

Integrated Protective Services is an Australian private security firm headquartered in North Melbourne, delivering twelve-plus security service lines plus add-on cleaning and training to retail, hospitality, government, healthcare, and event clients across Victoria, NSW, SA, and Queensland.

Ownership category

akta.pro rank

Headquarters

HQ city

North Melbourne

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Security Services Contracts: IPS Security provides contracted security services across multiple verticals including event security, mobile patrols, static guards, government security, healthcare security, education security, construction security, corporate security, retail loss prevention, and shopping centre security. Revenue is generated through service contracts with tailored assessments and personalized programs for each client.
2. Cleaning Services: Comprehensive cleaning services for commercial and residential properties, including major projects for office buildings, corporate headquarters, and event venues.
3. Training Services: Bespoke training solutions provided to clients, in addition to ongoing internal staff training programs covering security protocols, emergency response, customer service excellence, and crisis communication.
4. Risk Management Services: Security site audits and risk assessments delivered by experienced risk managers, providing tailored advice and strategic recommendations for business security needs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Integrated Protective Services delivers contracted security personnel and protective services to businesses, government, and organisations across Australia. Its core offerings span event security, mobile patrols, static/concierge guards, loss prevention, and sector-specific guarding for healthcare, education, construction, manufacturing, retail, shopping centres, and corporate sites, supplemented by cleaning, risk management, and bespoke training services delivered by vetted, licensed, and certified officers.

Product overview

Integrated Protective Services (IPS) is a security services provider offering a comprehensive suite of protective services. The company operates as a single unified service offering rather than a platform architecture. The core portfolio includes 12 distinct security service lines spanning Event Security, Government Security, Concierge Security, Mobile Patrols, Shopping Centre Security, Retail Loss Prevention, Corporate & Commercial Security, Construction Security, Manufacturing and Industrial Security, Healthcare Security, Education Security, Customer Service, and Risk Management. These are complemented by two supporting services: Cleaning Services and Training. The services are delivered through licensed, vetted, and trained security professionals who provide tailored assessments and customized security programs for each client, with operations available around the clock.

Differentiator

Problem solved

Functional benefit

Products and services

• Event Security Professional security services for events ranging from major international gatherings to smaller group events, including crowd management and emergency response, for event organisers, venues, and promoters.
• Government Security Security solutions for government sites with fully vetted personnel holding necessary clearances, ensuring compliance with stringent government requirements.
• Concierge Security Dual-purpose security and customer service personnel who serve as brand ambassadors and first points of contact for corporate and residential premises.
• Mobile Patrols Cost-effective mobile security patrols providing around-the-clock facility monitoring with experienced staff and advanced reporting systems delivering detailed daily inspection reports and immediate incident notifications.
• Shopping Centre Security Security services tailored for shopping centre environments, focusing on deterring theft, managing incidents, and enhancing the shopping experience.
• Retail Loss Prevention Specialized loss prevention officers trained for retail environments, balancing customer service with theft reduction and loss mitigation.
• Corporate & Commercial Security Comprehensive security solutions for corporate headquarters and commercial sites, including guarding and gatehouse operations.
• Construction Security Security services for construction sites including mobile patrols, 24/7 manned guarding, access control, and perimeter defense, delivered by White Card certified officers.
• Manufacturing & Industrial Security Security solutions for manufacturing and industrial facilities protecting assets, inventory, equipment, and personnel with First Aid and CPR certified officers.
• Healthcare Security Security services for healthcare environments with professionals trained in healthcare-specific challenges including patient elopements, behavioural health incidents, and infant protection.
• Education Security Security solutions for educational institutions with officers holding Working With Children Check, First Aid, and CPR accreditation.
• Customer Service Staffing Professional customer service staff for retail, corporate, and event environments providing front desk operations, visitor greeting, inquiry handling, and client experience enhancement.
• Risk Management Proactive risk management services including comprehensive security site audits and tailored advice from experienced risk managers for businesses needing vulnerability assessment and strategic recommendations.
• Cleaning Services Comprehensive cleaning services for commercial spaces including large office buildings, corporate headquarters, event venues, and residential properties delivered with professional precision.
• Training Services Bespoke training solutions for clients and ongoing professional development for IPS staff covering security protocols, emergency response, customer service excellence, and crisis communication.

Quantifiable outcome

• Detailed daily reports for patrol inspections
• +2 more outcomes

Named customers6 records

Segments15 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Akaal WebSoft Pvt LtdminorOthersWebsite development and hosting partner credited for website development. Located in India.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Allied Universal (Australia): Australian operations of Allied Universal (formed via G4S acquisition), providing manned guarding, event security, and integrated facility services. A national-scale incumbent competing for the same enterprise customers as IPS.
• Securitas Australia: Australian arm of global security services giant Securitas AB, offering manned guarding, mobile patrols, electronic security, and integrated solutions. Larger incumbent operating across the same verticals as IPS with additional technology and global capability.
• ISS Facility Services Australia: Australian subsidiary of global facility services group ISS, providing integrated facility services including security, cleaning, and support — overlapping IPS's combined security + cleaning offering but at much larger scale and broader portfolio.
• Certis Security Australia: Australian arm of Certis Group (Singapore-based), providing manned security, technology-enabled guarding, and integrated solutions for commercial, government, and aviation clients. Comparable verticals with broader technology stack and international backing.

Direct peers

• SNP Security: Australian provider of security personnel, mobile patrols, and event security services with multi-state coverage. Closely comparable to IPS in service mix (manned guarding, mobile patrols, events) and customer base across commercial, retail, and government.
• Wilson Security: One of Australia's largest privately-owned manned security and patrol providers offering static guards, mobile patrols, event security, and concierge services across multiple states. Directly comparable to IPS in core offering, customer verticals (retail, events, corporate), and multi-state Australian operating model.
• Challenger Security: Mid-sized Australian security services firm providing static guards, mobile patrols, and event security across Victoria and other states. Comparable to IPS in scale, geographic footprint, and service portfolio focus.
• Securecorp: Australian integrated security services company offering static guards, mobile patrols, concierge, event security, and electronic security. Direct competitor to IPS in the Victorian and broader Australian market with comparable multi-service positioning.
• Trident Services Australia: Australian security and facility services provider with strong presence in healthcare, education, and government sectors — overlapping IPS's Healthcare, Education, and Government verticals. Directly comparable in service offering and target customer base.
• MSS Security: Major Australian security services firm providing manned guarding, mobile patrols, and specialist security across aviation, healthcare, government, and commercial sectors. Comparable to IPS as a multi-vertical, multi-state manned guarding peer with similar end-market focus.

Market position

Strengths3 records

Weaknesses5 records

Competitive moat4 records

Key risks2 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ipsmelb
• LinkedInlinkedin.com/company/integrated-protective-services

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Integrated Protective Services