Family Caregivers Network

What Family Caregivers Network does

Family Caregivers Network, Inc. is a nurse-owned, non-medical in-home senior care agency founded in 2000 by Gerry Fioriglio, RN, CDP, headquartered in Pennsburg, Pennsylvania. The company provides hourly and live-in personal care, registered nurse care management, and geriatric care coordination to seniors who wish to age in place across six southeastern Pennsylvania counties — Berks, Bucks, Chester, Lehigh, Montgomery, and Northampton. Core service lines include personal-care assistance with activities of daily living, live-in caregiving (typically structured as 16 hours active / 8 hours sleep-in), the Transitions to Home post-hospitalization program, Lifeline medical-alert distribution, caregiver support groups, and community education seminars. Specialty clinical programs — Memory Matters (Alzheimer's and dementia care) and a Parkinson's Program launched in 2012 — are delivered by staff certified through the Alzheimer's Association-aligned training curriculum.

The operational technology footprint is service-delivery oriented rather than software-based: the differentiated assets are the proprietary C.A.R.E.S. framework (held as a registered trademark) and clinically supervised care plans authored by RN Care Managers, supported by an online caregiver-training module, a WordPress website, and social-media channels. There are no proprietary applications, AI/ML features, or data products disclosed; the only third-party technology integration referenced is Philips Lifeline hardware distribution.

Revenue is generated through subscription-style recurring hourly and live-in engagements, billed monthly or per-diem at quote-based pricing that is not publicly disclosed. The go-to-market is direct-to-consumer private pay, supplemented by referral partnerships with senior centers and regional healthcare networks including Lehigh Valley Health Network and Reading Hospital. The company reports over 90 caregivers (per a 2021 disclosure) within a 101–250 employee band, with no disclosed institutional funding rounds, M&A activity, or public-market intent.

Name

Family Caregivers Network

Legal name

Family Caregivers Network, Inc.

Website

https://family-caregivers.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

101–250 employees

Short description

Nurse-owned non-medical in-home senior care agency serving six counties in southeastern Pennsylvania, providing personal care, dementia and Parkinson's specialty programs, geriatric care management, and hospital-to-home transition services to elderly clients and their families.

Ownership category

akta.pro rank

Product category

In-Home Senior Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300)

akta.pro primary industry

Dementia/Alzheimer’s In-Home Care (Non-Medical) (HLADAGAG)

akta.pro secondary industries

Dementia Personal Care (ADLs) Support (HSABAEAB), Dementia & Alzheimer’s Respite Care (HSABAGAF), Caregiver Support & Education Programs (Center-Based) (HSABANAN)

Keywords

• In-home senior care
• Non-medical homecare
• Geriatric care management
• Dementia care services
• Parkinson's home care

Headquarters

HQ city

Pennsburg

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. In-Home Senior Care Services: Hourly in-home care services provided by personal care aides, live-in caregivers, and registered nurse care managers. Services range from a few hours per day to 24-hour care. Live-in caregivers provide 16 hours of direct care with 8 hours of sleep time.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Family Caregivers Network provides non-medical in-home senior care, including assistance with activities of daily living, personal care, companionship, meal preparation, medication reminders, light housekeeping, errands, and transportation, delivered by personal care aides, live-in caregivers, and supervised by Registered Nurse Care Managers. The company layers condition-specific programs (Memory Matters for Alzheimer's/dementia, Parkinson's Program) and complementary services such as Geriatric Care Management, hospital-to-home Transitions, in-home respite care, and Lifeline medical alert systems across six counties in southeastern Pennsylvania.

Product overview

Family Caregivers Network is a nurse-owned, non-medical home care agency offering a comprehensive suite of in-home senior care services. The core offering centers on In-Home Senior Caregiver Services (including Live-In Caregivers and Registered Nurse Care Managers), complemented by specialty programs like the Memory Matters Program for dementia/Alzheimer's care and the Parkinson's Program for movement disorders. Additional services include Geriatric Care Management for long-term care planning, Virtual Caregiver Support Groups and Parkinson's Support Groups, Educational Outreach Programs with free seminars and blood pressure screenings, In-Home Respite Care & Dementia Relief, Lifeline Medical Alert Systems (local provider), Safety Programs (home assessments and medication management), and the Transitions to Home Program for post-hospitalization care. The company also operates an Online Training platform for caregiver development and recently launched the Caregiver Academy (2024) for advanced staff certification. Services span six counties in Southeastern PA: Berks, Bucks, Chester, Lehigh, Montgomery, and Northampton.

Differentiator

Problem solved

Functional benefit

Products and services

• In-Home Senior Caregiver Services Non-medical in-home senior care services providing assistance with activities of daily living (ADLs) and instrumental activities of daily living (IADLs), including personal hygiene, bathing, dressing, light housekeeping, errands, laundry, grocery shopping, medication assistance, and companionship, for seniors wishing to age in place across southeastern Pennsylvania.
• Live-In Caregivers 24-hour in-home care service where caregivers stay at the client's home providing 16 hours of direct care and 8 hours of sleep time, offering families continuous presence and described as lower cost than nursing home placement.
• Registered Nurse Care Managers Registered nurse oversight services including initial client assessments, individualized care plan development, ongoing care supervision through phone calls and home visits, care plan modifications, and family education on aging processes.
• Geriatric Care Management Care coordination and long-term care planning services working with clients and families to address elderly care needs, including senior care consultation, home assessments, placement assistance, medical appointment coordination, ongoing assessments, family caregiver counseling, and cognitive testing.
• In-Home Respite Care & Dementia Relief Temporary skilled caregiving assistance allowing primary caregivers to step away while their loved one receives high-quality, trusted care in their own home, including specialized dementia and Alzheimer's care with certified staff trained by the Alzheimer's Association.
• Lifeline Medical Alert Systems Medical alert systems including mobile systems, home systems, medication dispensers, and automatic fall detection, with Family Caregivers Network managing the systems on behalf of clients and their loved ones.
• Parkinson's Program Specialized in-home Parkinson's care and support program collaborating with doctors and outpatient therapists to create personalized plans that reduce hospitalizations and improve quality of life through exercise assistance, fall prevention, and medication management.
• Alzheimer's / Dementia Program (Memory Matters) Specialized in-home dementia and Alzheimer's care program featuring the Memory Matters activities component with certified Dementia/Alzheimer's specialists who design personalized cognitive, mood, and engagement activities based on each person's level of dementia, hobbies, and personal history, including management of dementia-related behaviors, person-centered care, assessment, and care planning.
• Safety Programs Home safety assessments by certified safety providers, Lifeline alert systems integration, and medication management through automated medication machines that deliver the right dose at the right time.
• Transitions to Home Program Hospital-to-home transition program providing follow-up prior to discharge, transportation home, pharmacy/medication pickup, medication pre-setup, grocery shopping, dietary meal planning, meal prep, and scheduling of follow-up doctor appointments to reduce readmissions, coordinated alongside hospital discharge teams with a 24-hour follow-up call after discharge.
• Virtual Caregiver Support Groups Monthly virtual support group meetings via Zoom for anyone caring for another individual, providing a safe place to share advice, receive emotional support, and connect with other caregivers experiencing similar challenges, facilitated by an RN.
• Parkinson's Support Group Monthly in-person support group held in Quakertown, PA for individuals with Parkinson's disease or their caregivers, providing support, resources, and education on managing the disease.
• Educational Outreach Programs Free local seminars, information sessions, and blood pressure screenings covering topics of aging, health, and wellness, including a 4-week Alzheimer's Disease series, Parkinson's disease education, fall prevention, safety at home, chronic disease management, and medication management.

Quantifiable outcome

• Client satisfaction recognized through multiple Best of Home Care awards from Home Care Pulse
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• Pennsylvania Department of Labor & IndustrycoreStrategic or Co-development Partner · 17 June 2024Family Caregivers Network was awarded the Direct Care Job Quality Grant from the PA Department of Labor & Industry. The grant supports the development of a Caregiver Academy with 8-week advanced education courses on long-term illnesses affecting aging individuals. The company was one of only nine organizations selected for this grant.
• Lifeline (Philips Lifeline)coreStrategic or Co-development PartnerFamily Caregivers Network is the local southeastern Pennsylvania provider for Lifeline Medical Alert Systems. They partner with Lifeline to provide alert systems to clients and manage them on behalf of clients' loved ones. The partnership includes Mobile Systems, Home Systems, and Medication Dispensing Systems with automatic fall detection capability.
• Alzheimer's AssociationcoreTechnology or IntegrationFamily Caregivers staff receive Alzheimer's Disease Specialist Training through Home Care Pulse, which is recognized by the Alzheimer's Association. Caregivers are trained and certified to design activities tailored to each person's level of dementia, hobbies, preferences, and memories based on Alzheimer's Association evidence-based Dementia Care Practice Recommendations.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Right at Home: Right at Home provides non-medical in-home care, companionship, and specialized dementia and Parkinson's support through franchise locations across the U.S. Its service model and target clientele are closely aligned with Family Caregivers Network.
• Help at Home: Help at Home is one of the largest U.S. personal care services providers serving Medicaid and private-pay seniors across multiple states. While larger and PE-backed, it operates in the same non-medical in-home care category with overlapping dementia/personal care services.
• Senior Helpers: Senior Helpers is a national franchised provider of in-home senior care with specialized Alzheimer's, dementia, and Parkinson's programs. It competes directly with Family Caregivers Network's Memory Matters and Parkinson's specialty offerings.
• Interim HealthCare: Interim HealthCare provides both home health and personal care services to seniors through a franchise network. Its personal care, respite, and dementia support offerings directly overlap Family Caregivers Network's in-home senior care portfolio.
• Comfort Keepers: Comfort Keepers delivers non-medical in-home care, including Alzheimer's/dementia care and respite, through a franchise model across the U.S. It mirrors Family Caregivers Network's core offerings and target market of seniors wishing to age in place.
• BrightStar Care: BrightStar Care combines non-medical companion and personal care with skilled home health services, serving seniors and families through both private pay and insurance reimbursement. It overlaps Family Caregivers Network on personal care, dementia support, and respite services.
• Visiting Angels: Visiting Angels is a national franchised non-medical home care agency providing personal care, Alzheimer's/dementia support, and respite services. It competes head-to-head with Family Caregivers Network in the private-pay in-home senior care segment with comparable service menus.
• Home Instead: Home Instead is the largest franchised non-medical home care network in the U.S., offering personal care, companionship, and dementia support to seniors aging in place. It directly competes with Family Caregivers Network in the in-home senior care category with overlapping services and similar private-pay customer base.

Broad incumbents

• Amedisys: Amedisys is a national home health and hospice provider with skilled nursing and therapy services. While more clinically oriented than Family Caregivers Network, it competes for hospital discharge referrals in overlapping Pennsylvania geographies.
• BAYADA Home Health Care: BAYADA is a large, multi-state home health services provider offering skilled nursing, therapy, and personal care for adults and seniors. It is broader than Family Caregivers Network in clinical scope but competes for the same senior in-home care customers in overlapping Pennsylvania markets.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/familycaregiver
• YouTubeyoutube.com/user/gfioriglio/videos
• Facebookfacebook.com/FamilyCaregiversNetwork
• LinkedInlinkedin.com/company/family-caregivers-network

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Caregivers Network