CND

What CND does

CND GmbH (operating as CND IT) is a private German IT services company headquartered in Rheinböllen, founded in 1982 per firmographic data. The company specializes in IT infrastructure management, operating as a certified Microsoft Silver Partner. Its core offering is the proprietary IT-Sentinel platform, which provides 100% monitoring and patch management coverage for customer IT environments, complemented by telecommunications contract management services (auditing landline and mobile contracts) and project-based network planning, consulting, and implementation services.

The company's technology stack is built on Microsoft infrastructure management and monitoring tooling, with IT-Sentinel positioned as the proprietary differentiator for recurring managed services. Revenue is generated through three streams: (1) recurring managed services for IT monitoring and patch management delivered on subscription-style monthly billing, (2) project-based professional services for network planning, design, and implementation, and (3) specialized contract management services for telecom cost optimization. Pricing is quote-based and not publicly disclosed; the firm offers a free 30-minute initial consultation as a lead generation mechanism and claims project starts available from the following week.

CND serves over 500 customers in Germany, with a horizontal segmentation approach targeting SMBs as the primary segment and enterprise organizations as secondary. Go-to-market is sales-led and relationship-driven, using direct sales engagement, inside sales via phone and email, and Microsoft partnership branding as credibility signals. The company claims 98% customer satisfaction, 24/7 support availability, and sub-2-hour response times. The firm operates from a single office in Industriepark Soonwald, Rheinböllen, with no subsidiaries, no disclosed investors, no M&A activity, and no expansion outside the German domestic market. Notable data gaps include management team composition, explicit founding date confirmation, revenue figures, ownership structure, and contract terms — limiting deeper analytical assessment.

Name

CND

Legal name

CND GmbH

Website

https://cnd-gmbh.de

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

1–10 employees

Short description

CND GmbH (CND IT) is a German IT services company that provides infrastructure monitoring, patch management, network planning, and telecom contract auditing to SMBs in Germany through its proprietary IT-Sentinel platform as a certified Microsoft Silver Partner.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Network Configuration Management & Backup (NCM) (HDAFAGAE)

Keywords

• IT infrastructure management
• Patch management services
• Managed IT services
• Network implementation services
• Telecom contract auditing

Headquarters

HQ city

Rheinböllen

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. IT Infrastructure Management Services: Recurring managed services for IT monitoring, patch management, and infrastructure maintenance. Services are delivered continuously to ensure secure and reliable operations.
2. Consulting and Implementation Services: Project-based professional services for network planning, design, and implementation. Includes needs analysis, detailed planning, and successful implementation phases.
3. Contract Management Services: Analysis and optimization of landline and mobile contracts, including error review and contract handling/administration.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

CND GmbH delivers managed IT infrastructure services, centered on its proprietary IT-Sentinel monitoring and patch management platform, providing 100% coverage of customer IT environments. The company also offers telecommunications contract auditing and administration for fixed-line and mobile agreements, and consulting, planning, and implementation services for enterprise networks. Operating as a certified Microsoft Silver Partner, CND serves over 500 customers in Germany with 24/7 support and under-two-hour response times.

Product overview

CND offers IT services as a unified portfolio centered on its IT-Sentinel monitoring and patch management solution for IT infrastructure management, supplemented by contract management services for telecommunications (landline and mobile), and network planning, consulting, and implementation services. The company operates as a certified Microsoft Partner providing these solutions to over 500 customers in Germany.

Differentiator

Problem solved

Functional benefit

Brands

• IT-Sentinel: Proactive monitoring and patchmanagement solution for IT infrastructure management.

Products and services

• CND IT-Sentinel (Monitoring & Patchmanagement) A comprehensive IT infrastructure management solution providing proactive 100% coverage monitoring and patch management for enterprise IT environments. It ensures secure and reliable IT operations by managing the entire IT infrastructure for German business clients.
• Vertragsmanagement Festnetz und Mobil (Contract Management Landline and Mobile) A telecommunications contract auditing and management service that reviews fixed-line and mobile contracts for errors, optimizes costs, and handles the complete administrative process for German business clients.
• Planung, Beratung, Implementierung (Network Planning, Consulting, Implementation) End-to-end network planning, consulting, and implementation services for enterprise customers, including needs analysis, detailed planning, successful implementation, and development of network interfaces.

Quantifiable outcome

• 98% customer satisfaction rate
• +3 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationCND is a certified Microsoft Silver Partner, developing innovative IT solutions based on Microsoft technologies. The partnership enables CND to deliver tailored IT solutions including IT-Sentinel monitoring and patch management services. As a Microsoft partner, CND leverages Microsoft's technology stack and receives certification support for delivering Microsoft-based solutions to customers.

Scale indicators4 records

Recent moves1 record

Expansion highlights1 record

Broad incumbents

• Avanade: Avanade is a joint venture between Accenture and Microsoft focused on Microsoft-centric consulting and managed services. It competes with CND for Microsoft-stack IT services opportunities, particularly for customers wanting Microsoft expertise.
• Computacenter: Computacenter is a major European IT services provider with strong operations in Germany offering managed workplace, network, and infrastructure services. It is directly comparable to CND's core MSP offering but at much larger scale.
• Allgeier SE: Allgeier is a German IT services group providing consulting, operating, and managed services across enterprise IT. It competes with CND for SMB and enterprise IT services contracts in Germany.
• Sopra Steria: Sopra Steria is a major European IT services group with significant German operations offering managed services, infrastructure, and digital transformation. Broader portfolio but overlaps with CND's enterprise IT services segment.
• Bechtle AG: Bechtle is one of Germany's largest IT services and systems integrators, providing managed services, network planning, and Microsoft-based solutions to SMBs and enterprises. It is the dominant domestic peer against which CND competes for Microsoft-centric IT services contracts.

Direct peers

• Datagroup SE: Datagroup is a German managed IT services provider serving SMB and mid-market customers with outsourced IT infrastructure, service desk, and project services. Strong direct overlap with CND's SMB-focused managed services model.
• SVA System Vertrieb Alexander GmbH: SVA is a German IT systems integrator and managed services provider with strong Microsoft, datacenter, and networking practices. Comparable to CND in its combination of Microsoft-based services and network implementation work.
• q.beyond AG: q.beyond is a German IT services company specifically focused on managed services, cloud, and SAP/Microsoft solutions for the German SMB market. Its customer profile and service portfolio closely mirror CND's positioning.
• Controlware GmbH: Controlware is a German IT solutions and managed services provider focused on networking, security, and datacenter infrastructure. Strong overlap with CND's network planning and infrastructure management services.

Regional players

• AVEX IT Solutions: AVEX is a German IT services firm offering managed services, cloud, and Microsoft solutions primarily to regional SMB customers. Comparable in size and customer segment to CND.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/cndgmbh
• LinkedInlinkedin.com/company/cndgmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CND