StratusDial, LLC

What StratusDial, LLC does

StratusDial, LLC is a Richmond, Virginia-based provider of cloud-based business communications founded in 2011 by Bill McClain. The company delivers hosted VoIP (Voice over Internet Protocol) unified communications built on BroadSoft's softswitch technology and deployed across geo-redundant data centers with automatic failover, offering HD voice, video conferencing, business SMS, virtual e-fax, and a unified web dashboard for system management. Its product portfolio comprises six discrete offerings: a core hosted Business Phone System, SIP (Session Initiation Protocol) Trunking for existing PBX (Private Branch Exchange) integration, Professional Voice Recordings, Yealink IP (Internet Protocol) endpoints, and two AI-powered add-ons (AI Voice / IVR (Interactive Voice Response) and AI Chatbots) delivered in partnership with UponAI.

Revenue is generated predominantly through monthly recurring subscriptions on the hosted VoIP service, with auto-renewal terms and a 30-day money-back guarantee. Supplementary streams include hardware sales of Yealink endpoints, usage-based fees (international calls, $1.50 per 411 directory assistance, 3.9 cents per minute for conference bridge), one-time professional voice recording packages, and add-on AI services. Pricing is quote-based rather than publicly disclosed, and the company claims 30-50% cost savings versus traditional phone companies as a core value proposition.

The go-to-market is sales-led, combining direct engagement via a website quote/audit form, on-site consultation for complex accounts, and channel distribution through related-entity Networking Solutions and dealer/retail for equipment. StratusDial serves a horizontal mix of SMB (small and medium business) and mid-market customers (including automotive dealership groups, nonprofits, and legal/professional services) across the United States and Canada, with a small headcount of 1-10 employees and a founder-led operating model. The company has received no external funding, and no revenue figures have been disclosed.

Name

StratusDial, LLC

Legal name

StratusDial, LLC

Website

https://stratusdial.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

StratusDial, LLC is a Richmond, Virginia-based cloud VoIP and unified communications provider serving SMBs and mid-market enterprises across the US and Canada with hosted business phone systems, SIP trunking, Yealink endpoints, and AI-powered IVR and chatbot add-ons.

Ownership category

akta.pro rank

Product category

Cloud Business Telephony

NAICS

Wired Telecommunications Carriers (517111)

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK), Voice Calling (VoIP) Apps (BPAMACAC), Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI)

Keywords

• Cloud VoIP services
• Hosted PBX systems
• SIP trunking
• Unified communications
• Business phone systems

Headquarters

HQ city

Richmond

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Technology or R&D, Infrastructure, Personnel, Operations, Marketing or Sales

Revenue model

1. Hosted VoIP Business Phone System Services: Monthly or multi-month subscription services for cloud-based VoIP phone systems. The term begins on the activation date and auto-renews monthly unless 30 days written notice is given. Includes activation fees, monthly service fees, international usage charges, advanced feature charges, equipment purchases, and shipping fees. A termination fee of $9.99 per phone number or device plus full retail price for equipment is charged for early termination.
2. SIP Trunking Services: Virtual phone lines utilizing broadband internet connection for businesses of all sizes, providing all-inclusive pricing with no per-trunk or per-minute charges. Revenue is bundled into the recurring subscription model with potential additional charges for toll-free, local, international, and long-distance calls.
3. Professional Voice Recordings: One-time or package-based professional voice recording services for auto attendants, on-hold messages, voice prompts, and greetings, with various packages to suit all business needs.
4. VoIP Endpoints / Equipment Sales: Sale of IP phones and endpoint devices (Yealink SIP series) either directly or through dealers/retailers. Equipment is sold with full retail pricing; returnable within 14 days for non-retail customers under specific conditions.
5. Usage-Based Charges: International usage charges, per-call directory assistance ($1.50 per 411 call), conference bridge charges (3.9 cents per minute per caller), and other usage-based fees billed monthly in arrears.
6. AI Chatbot and AI Voice Services: Additional AI-powered services including chatbots and AI voice/IVR systems, offered as add-on features or standalone services under the unified communications platform.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

StratusDial provides cloud-based hosted VoIP business phone systems and unified communications services for U.S. businesses. The core offering is a hosted PBX platform with unlimited calling, business SMS, audio/video conferencing, AI-powered IVR and chatbots, SIP trunking, professional voice recordings, and Yealink IP endpoints, delivered through geo-redundant BroadSoft-powered data centers with 24/7 support and a 30-day money-back guarantee.

Product overview

StratusDial provides a cloud-based unified communications platform centered on VoIP business phone systems. The core offering is their hosted Business Phone System, which is complemented by SIP Trunking for existing PBX integration, Professional Voice Recordings for professional greetings and prompts, AI Voice (AI-powered IVR) for intelligent call handling, AI Chatbots for automated customer support, and Endpoints comprising Yealink IP phones. All services are delivered through geo-redundant data centers with 24/7 support, unified under a single management interface.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Phone Systems (Hosted Cloud PBX) Cloud-based hosted VoIP business phone system providing unified communications for SMB through enterprise customers, including call routing, voicemail to email, video conferencing, mobile integration, multi-presence, business SMS, and unlimited calling, hosted across state-of-the-art geo-redundant data centers.
• SIP Trunking Virtual phone line service delivered over broadband internet that provides HD-quality voice, video, and messaging, allowing businesses to keep their existing PBX hardware while reducing communication costs through all-inclusive subscription pricing with no per-trunk or per-minute charges.
• Professional Voice Recordings Professional voice talent service for auto attendants, on-hold messages, voice prompts, and greetings, delivered in all compatible formats with fast turnaround and proofreading included, available as package-based purchases.
• AI Voice (AI IVR) AI-powered Interactive Voice Response service using machine learning and natural language processing for intelligent call routing, 24/7 customer support, multilingual assistance, and data-driven insights on customer interactions.
• AI Chatbots AI-powered chatbot platform using natural language processing and machine learning for 24/7 customer support, personalized interactions, multilingual engagement, and automated routine query handling, with data collection and recommendation capabilities.
• Endpoints (Yealink IP Phones) Sale of Yealink SIP IP phones and conference phones for VoIP connectivity, including desk phone models T53W, T54W, T57W, T58A, T48S, T46S, T42S, T29G, T27G and conference phones CP960 and CP920, sold directly and through dealer/retail channels at full retail price.

Quantifiable outcome

• 30-50% cost savings compared to traditional phone company
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability9 records

Feature8 records

Partnerships

Two partnerships are on record, tiered core.

• Upon AIcoreTechnology or Integration · 1 January 2023Upon AI is an artificial intelligence company founded by Bill McClain in 2023 as part of the same business family as StratusDial. The partnership positions StratusDial in the emerging AI landscape by integrating AI chatbots and AI voice (IVR) services into the communication platform, offering customers AI-powered customer engagement solutions alongside traditional VoIP services.
• Networking SolutionscoreChannel Partner/ Reseller/ DistributorNetworking Solutions is a related company founded by the same entrepreneur (Bill McClain) that provides managed IT services and resells StratusDial's VoIP solutions. The companies have a long-standing relationship spanning over a decade, with shared customers across multiple industries including nonprofits and automotive dealerships. Networking Solutions has served as both an IT partner and reseller of StratusDial services.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Microsoft (Teams Phone): Hyperscaler offering Teams Phone as part of Microsoft 365 — a broad incumbent whose bundled pricing and enterprise reach increasingly compete with StratusDial in the SMB and mid-market UCaaS space.
• Zoom (Zoom Phone): Established video conferencing leader extending into cloud PBX with Zoom Phone — a broad incumbent competitor leveraging existing brand and channel to take share from hosted VoIP providers like StratusDial.
• Cisco (Webex Calling): Cisco's cloud calling platform built on the acquired BroadSoft stack — a broad incumbent that controls StratusDial's underlying softswitch technology and competes in the same UCaaS category.

Direct peers

• Dialpad: AI-first cloud communications platform for business — directly overlaps with StratusDial's AI IVR/chatbot roadmap and targets the same SMB and mid-market segments.
• RingCentral: Leading cloud UCaaS provider offering hosted VoIP, video, messaging, and contact center for SMB and enterprise — directly competes with StratusDial in cloud PBX and SIP trunking for the same buyer profile.
• Vonage (Ericsson): Cloud communications provider with UCaaS and SIP trunking products serving SMB and enterprise — directly comparable VoIP and unified communications portfolio to StratusDial.
• Ooma: Cloud-based VoIP phone service for small businesses and consumers — directly competes in hosted PBX, SIP trunking, and basic UCaaS for the small-business segment.
• 8x8: Cloud UCaaS and contact center provider with strong SMB and mid-market presence; directly comparable VoIP, video, and AI-powered customer engagement capabilities to StratusDial.
• Nextiva: Cloud-based VoIP and unified communications platform purpose-built for SMBs — directly comparable customer segment, feature set, and channel-led GTM motion to StratusDial.
• GoTo (GoToConnect): Cloud-based phone system (GoToConnect) bundled with remote support and meetings — directly targets the same SMB VoIP buyer with a comparable product suite.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/stratusdial-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about StratusDial, LLC