N&M Networks

What N&M Networks does

N&M Networks GmbH is a privately held German IT services provider headquartered in Lemgo (Waterfohr 38, 32657), serving customers throughout Germany with a focus on small and medium-sized businesses, medical practices, professional services firms, and larger enterprises. The company is managed by Michael Ullrich and Norbert Feldt and has operated continuously for more than 20 years. Core offerings include network planning and maintenance, laptop and computer repair, server planning and maintenance, virus/malware removal, hardware and software installation, and qualified IT consulting. Security services are delivered through the company's status as an ESET Gold Partner, with additional vendor relationships as a Microsoft Certified Partner and a Novell Business Partner providing multi-platform coverage across Windows and legacy Novell/netware environments. The company also distributes a proprietary downloadable NM Support Tool that enables remote diagnostics and troubleshooting on customer systems.

The business model is a quote-based professional services model, with revenue generated from on-site field service and remote maintenance engagements. No pricing tiers, rates, or fee structures are publicly disclosed. The company has no external funding, no parent entity, and no subsidiaries; ownership is held by the managing directors. Distribution is entirely direct: technicians deliver services either remotely via the NM Support Tool or through on-site visits, with no reseller or partner channel identified. Customer acquisition appears to be driven by the website, direct contact (phone and email), and referral activity within the Lemgo region and broader German market. The company operates from a single office in Germany with 11-50 employees.

Name

N&M Networks

Legal name

N&M Networks GmbH

Website

https://nm-networks.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

N&M Networks GmbH is a Lemgo, Germany-based IT services provider offering network planning, computer/server repair, virus removal, security, and IT consulting to SMBs, medical practices, professional services firms, and enterprises across Germany, delivered via on-site and remote support.

Ownership category

akta.pro rank

Product category

IT Support Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Electronic and Precision Equipment Repair and Maintenance (811210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Network Architecture & Design Services (BPAEAEAA)

Keywords

• IT support services
• Network infrastructure management
• Computer repair services
• Server maintenance
• Virus removal services

Headquarters

HQ city

Lemgo

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. IT Services and Support: N&M Networks generates revenue through professional IT services including consulting, maintenance, repairs, installations, and ongoing support. Services are delivered both on-site at customer locations and via remote maintenance. The company serves diverse customer segments from individual SMBs to larger enterprises.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

N&M Networks is a German IT services company that delivers network planning and maintenance, computer and laptop repair, server planning and maintenance, virus/malware removal, IT security (as an ESET Gold Partner), hardware and software installation, and IT consulting. Services are delivered on-site at customer locations and via a proprietary downloadable remote support tool (NM Support Tool) that enables technicians to troubleshoot systems remotely. The offering targets SMBs, medical practices, professional services firms, and larger enterprises throughout Germany.

Product overview

N&M Networks is an IT services company offering a unified portfolio of technical support and consulting services. The core offerings include network planning and maintenance, laptop and computer repair, server planning and maintenance, virus removal, security services (as ESET Gold Partner), hardware/software installation, and remote support via their proprietary NM Support Tool. Services are delivered through qualified consulting, on-site repairs, and remote maintenance capabilities. The company positions itself as a one-stop IT partner for businesses ranging from medical practices to large enterprises.

Differentiator

Problem solved

Functional benefit

Products and services

• Network Planning and Maintenance (Netzwerk Planung und Wartung) Design, setup, and ongoing support for customer networks for enterprise and small business customers, covering planning, build-out, and maintenance of network infrastructure.
• Computer and Laptop Repair (Laptop & Computer Reparatur) Hardware repair services for PCs, laptops, monitors, and graphics cards aimed at restoring malfunctioning systems to working condition for business customers.
• Server Planning and Maintenance (Server Planung und Wartung) Server planning, setup, and maintenance services including remote or on-site troubleshooting for server-related issues at customer sites.
• Virus Removal (Viren Entfernung) Malware and virus removal services to eliminate harmful software from infected PCs and laptops for business customers.
• IT Security (ESET Gold Partner Services) IT security services delivered as an ESET Gold Partner, providing antivirus and endpoint security solutions to business customers.
• Installation Services Hardware and software installation services including guidance and consulting to help customers select and deploy appropriate technology solutions.
• NM Support Tool Proprietary downloadable remote support tool that enables N&M Networks technicians to connect to customer systems for remote diagnostics and troubleshooting without requiring an on-site visit.
• IT Consulting (IT-Beratung) Qualified IT consulting services designed to help businesses make informed technology decisions, select appropriate hardware and software, and avoid costly misinvestments.

Quantifiable outcome

• Future-proof and expandable services designed to avoid misinvestments and costly technology mistakes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core.

• ESETcoreTechnology or Integration
• MicrosoftcoreTechnology or Integration
• NovellcoreTechnology or Integration

Scale indicators2 records

Expansion highlights2 records

Broad incumbents

• Computacenter: UK-listed enterprise IT services provider with major operations in Germany. Comparable in offering network/infrastructure services, managed support, and security services, though serving primarily enterprise accounts at much larger scale.
• msg systems AG: Large German IT services and consulting company with strong vertical focus including insurance, banking, and healthcare. Comparable in delivering IT services to German mid-market and enterprise customers, with deeper healthcare vertical overlap relevant to N&M Networks' medical practice segment.
• CANCOM SE: German-headquartered provider of managed IT services, cloud, and infrastructure solutions. Comparable business model (managed IT services for SMBs/enterprises in Germany) but operates nationally with thousands of employees versus N&M Networks' local focus.
• Avanade: Global IT services consultancy jointly owned by Accenture and Microsoft. Comparable in delivering Microsoft-stack IT services and infrastructure support, though operating at enterprise scale across multiple geographies.
• Allgeier SE: German IT services group offering managed services, consulting, and software solutions across multiple verticals. Comparable in providing IT services to mid-market customers in Germany, though with broader portfolio and scale.
• Bechtle AG: One of the largest IT services and hardware providers in Germany and Europe. Directly comparable as a managed IT services and network infrastructure provider to SMB and enterprise customers, though at vastly greater scale and geographic breadth than N&M Networks.

Direct peers

• SVA System Vertrieb Alexander: German IT system integrator providing network, server, storage, and managed services to enterprise customers. Closely comparable as a Germany-focused multi-vendor IT services partner with similar Microsoft/enterprise technology stack relationships.

Regional players

• Ratiodata GmbH: German IT services and system house focused on banking and medium-sized enterprise customers. Comparable regional German IT services competitor with similar SMB/mid-market positioning and IT infrastructure service offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about N&M Networks