Chikyu
Chikyu (GENIEE SFA/CRM by GENIEE Inc.) provides a cloud-based, AI-native SFA/CRM platform with 'Zero-Input' data capture for Japanese B2B companies. It serves 6,300+ customers across manufacturing, real estate, IT/telecom, finance, and services industries via four subscription tiers.
- Company typePrivate
- Founded2010
- HeadquartersTokyo, Japan
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Chikyu does
Chikyu, operated by GENIEE Inc. (株式会社ジーニー), is a Tokyo-based Japanese SaaS vendor of GENIEE SFA/CRM, a cloud-based sales force automation and customer relationship management platform serving approximately 6,300 business customers across B2B verticals including manufacturing, real estate and construction, IT and telecommunications, finance and insurance, trading and wholesale, staffing, and professional services. The platform runs on AWS at a disclosed 99.7% uptime and is engineered around a 'Zero-Input SFA' architecture in which AI handles data capture, transcription, and reporting tasks that traditional SFA tools push onto sales reps.
The product is offered in four annual-billing subscription tiers — Standard (¥3,450/ID/month), Pro (¥9,000), Enterprise (¥12,000), and Premium (¥32,000) — with a minimum 10-ID contract and increasing AI capability, custom objects, governance, and integration limits at higher tiers. AI features include a GPT-4-powered per-rep AI Assistant, AI Meeting Minutes covering both online meetings (Zoom, Google Meet via JAPAN AI SPEECH) and offline face-to-face meetings, AI Process Builder for workflow automation, AI Next Action Recommendation, and AI Deal Prediction. The go-to-market combines a self-serve product-led entry point (14-day free trial, 200+ article blog, eBooks, webinars, comparison pages vs. Salesforce/kintone/HubSpot/Zoho) with a dedicated direct-sales team targeting organizations with 300+ employees for Enterprise and Premium contracts, supplemented by an ecosystem of native integrations (Slack, Chatwork, Microsoft Teams, Gmail, Outlook, Google/Office 365 Calendar, CTI, Google Maps) and proprietary sibling modules including GENIEE MA, GENIEE BI, and GENIEE Data Connect. The company holds JIPDEC Privacy Mark certification and earned the #1 ranking in the 2025 BOXIL SaaS AWARD SFA category.
Chikyu firmographics
Firmographics- Name
- Chikyu
- Legal name
- 株式会社ジーニー
- Website
- https://chikyu.net
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Chikyu (GENIEE SFA/CRM by GENIEE Inc.) provides a cloud-based, AI-native SFA/CRM platform with 'Zero-Input' data capture for Japanese B2B companies. It serves 6,300+ customers across manufacturing, real estate, IT/telecom, finance, and services industries via four subscription tiers.
- Ownership category
- akta.pro rank
Chikyu industry classification
Industry- Product category
- Sales Force Automation (SFA) Software
- NAICS
- Software Publishers (5132), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Sales Force Automation (SFA) CRM (HDAEAFAA)
- akta.pro secondary industries
- B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ), Marketing Automation & Campaign Management CRM (HDAEAFAB)
Keywords
Where Chikyu is headquartered
LocationHeadquarters
- HQ city
- Tokyo
- HQ country
- Japan
- HQ region
- Asia
Offices1 record
Markets served
Chikyu business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription Licensing (Per-ID): Monthly or annual subscription fees charged per user ID (seat). Four plan tiers from ¥3,450 to ¥32,000 per ID per month. Minimum 10 IDs per contract. Additional consumption charges for AI credits, business card scans, and report exports beyond plan allocations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard Plan: ¥3,450/ID/month — For organizations wanting to improve sales productivity within the sales department by moving away from spreadsheets. |
| Subscription | Annual | Pro Plan: ¥9,000/ID/month — For organizations wanting to eliminate on-site input burden with AI and accelerate cross-departmental collaboration. |
| Subscription | Annual | Enterprise Plan: ¥12,000/ID/month — For organizations using it as a company-wide management infrastructure requiring strong governance. |
| Subscription | Annual | Premium Plan: ¥32,000/ID/month — For organizations building company-wide business optimization and management infrastructure using a dedicated AI. |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels7 records
Chikyu product offering
Product offeringCore offering
Chikyu, now branded as GENIEE SFA/CRM, is a cloud-based Sales Force Automation and Customer Relationship Management (SFA/CRM) platform that automates sales data entry, manages deals, forecasts revenue, and provides AI-driven insights. The platform is designed for B2B sales teams and uses GPT-4 powered AI to deliver "Zero-Input SFA" capabilities including meeting transcription, process automation, and win prediction.
Product overview
Chikyu (operated by GENIE E.inc.) offers GENIEE SFA/CRM as its core cloud-based Sales Force Automation and Customer Relationship Management platform, marketed under the tagline '入力しないSFA' (Zero-Input SFA) — an AI-first system that automates sales data entry. The product portfolio is organized as a tiered platform (Standard, Pro, Enterprise, Premium plans from ¥3,450 to ¥32,000/ID/month) built around the GENIEE SFA/CRM core, supplemented by GENIEE-branded add-ons including GENIEE MA (marketing automation), GENIEE BI (business intelligence), and GENIEE Data Connect (data pipeline/ETL), plus the JAPAN AI SPEECH transcription service. Key AI sub-products include the GPT-4-powered AI Assistant, AI Transcription for meeting minutes, AI Process Builder for workflow automation, AI Next Action Recommend for deal guidance, and AI Deal Prediction for sales forecasting. The ecosystem targets Japanese B2B companies ranging from SMB to large enterprises, with a focus on replacing Excel-based or expensive foreign SFA tools.
Differentiator
Problem solved
Functional benefit
Brands
- GENIEE SFA/CRM: AI-powered SFA/CRM solution with automatic input features, customer management, sales management, and AI assistance capabilities.
- GENIEE MA
- GENIEE BI
- GENIEE Data Connect
Products and services
- GENIEE SFA/CRM Cloud-based Sales Force Automation and Customer Relationship Management platform that automates sales activity logging, opportunity management, deal forecasting, contact/customer management, and report creation. Targeted at B2B sales organizations in Japan; integrates with kintone, Google Calendar, Slack, and supports API/CSV data import.
- GENIEE MA (Marketing Automation) Marketing automation tool designed to work in conjunction with the GENIEE SFA/CRM, enabling lead nurturing, email marketing, and lead-to-opportunity handoff for B2B sales and marketing teams.
- GENIEE BI (Business Intelligence) Business intelligence and data analytics tool that aggregates sales, marketing, and operational data from GENIEE SFA/CRM and connected systems to produce dashboards and management reports.
- GENIEE Data Connect Data integration service that consolidates customer, lead, and activity data from disparate internal systems (ERP, accounting, spreadsheets) into a unified database that syncs into GENIEE SFA/CRM and other GENIEE products.
- JAPAN AI SPEECH AI-powered Japanese speech-to-text transcription service that converts meeting audio into structured text and meeting minutes, providing the underlying technology for the SFA/CRM's AI議事録 feature.
Quantifiable outcome
- データ入力工数 80%削減
- +13 more outcomes
Companies that use Chikyu
Customer profileNamed customers25 records
Segments10 records
Ideal customer profiles3 records
Chikyu technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
AI capability10 records
Feature6 records
Chikyu partnerships and signals
Strategic signalScale indicators7 records
Recent moves7 records
Expansion highlights6 records
Chikyu competitors and assessment
Company assessmentDirect peers
- Pipedrive: SMB-focused sales pipeline/CRM with strong PLG motion and no seat minimum. Competes for the entry-tier Japanese SMB customers that GENIEE's 10-ID minimum excludes.
- kintone (Cybozu): Japanese low-code business application platform with strong SFA/CRM use case penetration among SMBs and mid-market. Listed as a direct comparison target on GENIEE's website and serves overlapping Japanese B2B customers with database-driven workflows.
- Sansan: Japanese business-card digitization and contact/customer database platform (Eight, Sansan). Overlaps with GENIEE's business-card OCR and customer management features; serves Japanese B2B sales and customer-engagement workflows.
- eセールスマネージャー (SoftBank): Long-established Japanese SFA from SoftBank, widely deployed among Japanese mid-market and enterprise sales teams. Named explicitly in GENIEE's competitive comparison content as a switching-intent target.
Broad incumbents
- HubSpot: Global inbound CRM/SFA platform with AI features (ChatSpot, Breeze). Named in GENIEE's comparison pages; competes in the Japanese mid-market SFA segment with PLG-led SMB motion that GENIEE's 10-ID minimum does not match.
- Salesforce: Global CRM/SFA market leader with Einstein AI, Sales Cloud, and Agentforce. GENIEE's explicit comparison and migration pages target Salesforce customers, and Salesforce is the primary cost-displacement incumbent in Japan's enterprise SFA market.
- Microsoft Dynamics 365 Sales: Enterprise CRM/SFA tightly integrated with Microsoft 365, Teams, Outlook, and Copilot. Competes for the enterprise segment GENIEE targets, especially customers already standardized on Office365.
- Oracle CX Sales: Enterprise-grade CRM/SFA suite from Oracle with AI capabilities, serving large Japanese enterprises. Competes with GENIEE's Enterprise/Premium tier for large-account governance and customization projects.
- Zoho CRM: Global cost-competitive CRM/SFA suite with broad feature set including Zia AI. Listed as a direct competitor on GENIEE's comparison pages; targets similar mid-market and SMB price-sensitive customers.
Regional players
- Money Forward Cloud Sales One: Japanese SaaS from Money Forward targeting SMB and accounting/back-office workflows, with sales pipeline modules. Adjacent Japanese B2B SaaS competitor, listed on TSE Prime, with strong domestic brand recognition.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Chikyu social profiles
Digital presenceChikyu compliance and trust
Trust signalCompliance2 records
Chikyu financial estimates
Financial estimateRevenue estimate
Valuation estimate
Chikyu leadership team
Management profileNumber of profiles
Profiles1 record
Chikyu funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Chikyu M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Chikyu
What does Chikyu do?
Chikyu, now branded as GENIEE SFA/CRM, is a cloud-based Sales Force Automation and Customer Relationship Management (SFA/CRM) platform that automates sales data entry, manages deals, forecasts revenue, and provides AI-driven insights. The platform is designed for B2B sales teams and uses GPT-4 powered AI to deliver "Zero-Input SFA" capabilities including meeting transcription, process automation, and win prediction.
Is Chikyu a public or private company?
Chikyu is a private company. It is classified as venture growth investor backed and is currently operating.
When was Chikyu founded?
Chikyu was founded in 2010. It employs 1 to 10 people.
Where is Chikyu based?
Chikyu is headquartered in Tokyo, Japan, in the Asia region.
How does Chikyu make money?
One revenue line is on record: saaS Subscription Licensing (Per-ID).
Who are Chikyu's main competitors?
Direct peers on record are Pipedrive, kintone (Cybozu), Sansan and eセールスマネージャー (SoftBank). Broad incumbents are HubSpot, Salesforce, Microsoft Dynamics 365 Sales, Oracle CX Sales and Zoho CRM. Money Forward Cloud Sales One is listed as a regional player.
Does Chikyu have an API?
Yes. API integration functionality allowing GENIEE SFA/CRM to connect with external systems, enabling data sharing and process automation with third-party applications. API requests are available on Pro plan (150,000/day), Enterprise plan (300,000/day), and Premium plan (300,000/day).
What industry is Chikyu in?
Chikyu's product category is Sales Force Automation (SFA) Software. Its primary akta.pro industry code is HDAEAFAA, Sales Force Automation (SFA) CRM, with a secondary code of HDAAAGAJ, B2B SaaS & Enterprise Personalization (CRM, Sales, Support). Its NAICS code is 5132 and its SIC code is 7373.