Dauphin Telecom
Dauphin Telecom SAS is a privately held Caribbean telecommunications operator serving ~400,000 residents of Saint-Martin, Saint-Barthélemy, and Guadeloupe with mobile, fiber-optic internet, and IPTV services across four retail agencies and 130 staff.
- Company typePrivate
- Founded1997
- HeadquartersLes Abymes, Guadeloupe
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Dauphin Telecom does
Dauphin Telecom SAS is a privately held telecommunications operator headquartered at 12 Rue de la République, Marigot, Saint-Martin, serving the French Caribbean collectivities of Saint-Martin, Saint-Barthélemy, and Guadeloupe. Founded around 1997, the company employs approximately 130 staff across four owned retail agencies (Marigot, Hope Estate, Gustavia, and Sainte-Anne) and a Guadeloupe-based customer service center, providing consumers and enterprises a local alternative to mainland French telecom operators that lack a comparable island-by-island retail footprint.
The company's product portfolio spans mobile voice and data plans (Illimités from €29.90/month, Bloqués from €9.90/month, Sans Engagement from €14.90/month), fiber-to-the-home (FTTH) internet at up to 1 Gb/s download / 500 Mb/s upload, 4G/5G home boxes for non-fiber zones, and IPTV services resold under a multi-tier Canal+ partnership (Access, Essentiel+, La Totale Canal+/Ciné/Séries/Sport). It also sells bundled triple-play packs (Duo from €34/month, Trio from €57/month), prepaid TopUp recharges, Samsung Galaxy device hardware and accessories, eSIM activation (launched 2024), a Pass Voyage travel pass for 25+ countries, and a 350 Go Pass Data Yachts targeting the maritime/yachting economy. Mobile service is delivered over Orange's wholesale network; the operator enables seamless cross-border roaming between the French and Dutch sides of Saint-Martin at no extra cost.
Revenue is generated primarily through recurring monthly subscriptions for mobile, fiber, and TV, supplemented by device/accessory retail and usage-based prepaid recharges. The go-to-market is direct-to-consumer via the four retail agencies, the 0801 100 555 phone channel, and a self-service 'Espace Client' portal, with a dedicated Dauphin Telecom Business division handling enterprise sales. The addressable market is geographically constrained to roughly 400,000 residents across the three territories plus tourism and yachting flow, and the company competes against national MNO brands (Orange, SFR) for share without owning nationwide scale.
Dauphin Telecom firmographics
Firmographics- Name
- Dauphin Telecom
- Legal name
- Dauphin Telecom SAS
- Website
- https://dauphintelecom.com
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Dauphin Telecom SAS is a privately held Caribbean telecommunications operator serving ~400,000 residents of Saint-Martin, Saint-Barthélemy, and Guadeloupe with mobile, fiber-optic internet, and IPTV services across four retail agencies and 130 staff.
- Ownership category
- akta.pro rank
Where Dauphin Telecom is headquartered
LocationHeadquarters
- HQ city
- Les Abymes
- HQ country
- Guadeloupe
Offices4 records
Markets served
Dauphin Telecom business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Technology or R&D, Supply Chain, Marketing or Sales, Operations
Revenue model
- Mobile Subscription Services: Monthly recurring subscriptions for mobile voice and data plans, including unlimited, blocked (prepaid credit), and no-commitment (TopUp recharge) plans. Covers 4G/5G service across Saint-Martin, Saint-Barthélemy, and Antilles-Guyane.
- Fiber Optic Internet Subscription: Monthly recurring fiber optic internet subscriptions providing very high-speed broadband (up to 1 Gb/s download, 500 Mb/s upload) for residential customers in Saint-Martin, Saint-Barthélemy, and Guadeloupe.
- IPTV / Television Subscription: Monthly subscriptions to TV packages bundled with fiber internet or sold separately, including Canal+ channels, sports, cinema, and general entertainment. Multiple tiers from Access to La Totale packages.
- Device and Accessory Retail: Sale of mobile phones (Samsung Galaxy A37, A57, and others), accessories (chargers, cases, earbuds, batteries, wireless chargers, cables), and 4G/5G home routers (Box 4G/5G) through retail stores.
- TopUp / Prepaid Airtime Recharge: Prepaid mobile credit recharges via TopUp platform (topup.fr) for no-commitment and prepaid plans. Includes data passes (3 Go, 10 Go, 20 Go) and travel passes for 25+ countries.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Unlimited mobile plans — 80 Go at €29.90/month, 100 Go at €39.90/month, 200 Go at €49.90/month |
| Subscription | Monthly | Blocked prepaid mobile plans — starting at €9.90/month for 2 Go + 1 hour calls |
| Subscription | Monthly | No-commitment SIM/eSIM plan — €14.90/month with €10 call credit included |
| Subscription | Monthly | Fiber optic plans — from €44.90/month for fiber standalone |
| Subscription | Monthly | Bundle pack 'Duo' (Fibre + Mobile) — from €34/month |
| Subscription | Monthly | Bundle pack 'Trio' (Fibre + TV + Mobile) — from €57/month, promoted at €53.80/month |
| Subscription | Monthly | TV add-on packages — Access from €11.90/month; other tiers vary |
| Unit Pricing | Pay-as-you-go | Mobile phone hardware — Samsung Galaxy A37 5G from €379, Samsung Galaxy A57 5G from €459 |
| Usage-based | Pay-as-you-go | Data passes and travel passes via TopUp |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Dauphin Telecom product offering
Product offeringCore offering
Dauphin Telecom is a Caribbean telecommunications operator providing mobile voice and data plans (Allimits, Bloqués, Sans Engagement, TopUp), fiber optic home internet (FTTH) up to 1 Gb/s, 4G/5G home boxes, and IPTV services via Canal+ partnerships, with bundled triple-play packs (Duo, Trio) for residential and business customers across Saint-Martin, Saint-Barthélemy, and Guadeloupe. The company also sells mobile devices and accessories through its retail agencies and offers eSIM activation, travel passes, and maritime data packages for yachts.
Product overview
Dauphin Telecom is a telecommunications operator providing mobile, internet (fiber/4G/5G), and TV services primarily in Saint-Martin, Saint-Barthélemy, and Guadeloupe. The product portfolio includes: mobile plans (Illimités with 80Go/100Go/200Go, Bloqués with 2Go/5Go/10Go, and Sans Engagement), fiber internet with speeds up to 1Gb/s, 4G/5G home box alternatives, and TV packages through Canal+ partnerships (Access, Découverte, Essentiel+, La Totale Canal+, La Totale Ciné/Séries, La Totale Sport, La Totale). The company also offers bundled packages combining fiber, mobile, and TV services (TRIO), a TopUp prepaid recharge service, eSIM technology, and mobile accessories. All services are coordinated through a unified operator platform covering the French Antilles.
Differentiator
Problem solved
Functional benefit
Products and services
- Forfaits Illimités (Unlimited Mobile Plans) Mobile voice and data plans with 80 Go, 100 Go, or 200 Go monthly data allowances, featuring unlimited calls to Antilles-Guyane, France, and Europe, with travel pass options for USA/Canada. Designed for residential consumers in Saint-Martin, Saint-Barthélemy, and Guadeloupe.
- Forfaits Bloqués (Blocked/Prepaid Mobile Plans) Budget prepaid mobile plans at €9.90, €14.90, and €29.90/month with 2 Go to unlimited data allowances and limited call minutes to Antilles-Guyane, with credit carryover. Targeted at budget-conscious consumers and younger users.
- Forfaits Sans Engagement (No-Commitment Mobile Plans) Contract-free mobile plans at €14.90/month with €10 call credit and 1 Go data, supported by TopUp data passes (3 Go, 10 Go, 20 Go) for additional usage. Designed for customers wanting flexibility without long-term commitment.
- La Fibre (Fiber Optic Internet) Fiber-to-the-home broadband service with speeds up to 1 Gb/s download and 500 Mb/s upload, including unlimited calls to local fixed lines and 102 destinations worldwide. Available to residential customers in Saint-Martin, Saint-Barthélemy, and Guadeloupe.
- Box 4G/5G (Wireless Home Internet) Wireless home internet router using 4G/5G mobile networks for households in areas without fiber coverage, priced from €69/month as an alternative to FTTH. Targeted at residential customers in underserviced Caribbean locations.
- TopUp (Prepaid Recharge Platform) Prepaid mobile credit recharge platform offering recharges from €3 to €100, alongside data passes (3 Go, 10 Go, 20 Go) and travel passes for 25+ countries. Operates as a separate sub-brand for no-commitment and prepaid plan users.
- Pack Fibre + Mobile (Duo Bundle) Bundled offering combining fiber optic internet with a 100 Go mobile plan, including unlimited calls to Antilles-Guyane, France, and Europe. Promotional rate of €59/month versus €84.80/month combined. Designed for residential customers seeking combined home and mobile telecom.
- Pack Fibre + TV + Mobile (Trio Bundle) Triple-play bundled package combining fiber internet, 100 Go mobile plan, and TV channels (Access or La Totale tiers). From €53.80/month promotional rate; full Trio (La Totale) at €79/month with full Canal+ suite. Requires 24-month commitment. Targets households seeking a single comprehensive telecom provider.
- Téléphones & Accessoires (Mobile Phones & Accessories Retail) Retail sale of mobile phones (Samsung Galaxy A37 5G, Samsung Galaxy A57 5G, and others) and accessories including phone cases, chargers, earbuds, batteries, wireless charging pads, and cables. Sold through the four physical retail agencies as part of mobile service bundling.
- Dauphin Telecom Business (Enterprise Solutions) Dedicated business division providing enterprise-grade fiber, cloud solutions, collaborative tools (Yealink whiteboards), and cybersecurity solutions to local enterprises in Saint-Martin. Operates through direct sales and events like E-Weekend CCISM.
- Pass Data Yachts (Maritime Data Pass) Maritime data package offering 350 Go of data for connectivity around Saint-Barthélemy and Saint-Martin waters, targeting yacht owners and maritime operators in the Caribbean.
Quantifiable outcome
- 28 years of continuous operations serving Caribbean communities
- +1 more outcomes
Companies that use Dauphin Telecom
Customer profileNamed customers3 records
Segments1 record
Ideal customer profiles3 records
Dauphin Telecom technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Dauphin Telecom partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- Canal+ GroupcoreDauphin Telecom resells Canal+ television programming as part of its TV and bundle (Fibre+TV) offerings. Multiple Canal+ channel tiers are distributed: Access, Essentiel+, La Totale Canal+, La Totale Ciné/Séries, La Totale Sport, La Totale. Subscribers receive myCANAL streaming access and physical set-top boxes. The partnership provides Dauphin Telecom's TV revenue stream and differentiates its service from pure internet providers.
- ARCEP (Autorité de régulation des communications électroniques)minorARCEP is referenced by Dauphin Telecom as the official French telecom regulator for data consumption benchmarks and statistics that guide its mobile plan recommendations.
- Orange (wholesale network provider)coreDauphin Telecom's mobile network operates on the Orange wholesale network infrastructure. RIO portability codes from Orange are referenced in the FAQ (#3179# for Orange users). The company's Pass Data Yachts product runs on what appears to be Orange roaming infrastructure for maritime connectivity around the islands.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Dauphin Telecom competitors and assessment
Company assessmentDirect peers
- Free Caraïbe: Iliad/Free's Caribbean mobile and fixed-line operator expanding in Guadeloupe and Martinique. Competes with Dauphin on mobile and fiber pricing, leveraging Free's aggressive mainland playbook and significantly larger capital base.
- Orange Caraïbe: Orange's Caribbean operations subsidiary providing mobile, internet, and TV across Guadeloupe, Martinique, French Guiana, and Saint-Martin. Direct competitor to Dauphin in Guadeloupe and Saint-Martin, and simultaneously the wholesale infrastructure provider for Dauphin's mobile network — a unique dual role.
- UTS (United Telecommunications Services): Telecom and ICT provider serving Curaçao, Bonaire, St. Maarten, Saba, and St. Eustatius. Comparable regional telecom with overlapping Dutch Caribbean footprint and similar scale characteristics to Dauphin.
- Flow (Cable & Wireless Communications): Caribbean fixed and mobile operator owned by Liberty Latin America, present across multiple Caribbean islands. Directly comparable in mobile, fiber, and TV offerings to Dauphin's portfolio.
- TelCell: Mobile operator on the Dutch side of Saint-Martin (Sint Maarten). Directly competes with Dauphin's cross-border French-side service in the same shared geographic market, where Dauphin's cross-border roaming advantage is most contested.
- SFR Caraïbe: SFR's Caribbean mobile and fixed-line operations competing primarily in Guadeloupe and Martinique. Directly comparable product set (mobile plans, fiber, TV bundles) and overlapping customer base with Dauphin in Guadeloupe.
- Digicel: Pan-Caribbean telecommunications operator with extensive mobile and fixed-line presence across 25+ markets including the Caribbean. Closest direct competitor to Dauphin in the Saint-Martin / Saint-Barthélemy market, with overlapping mobile and broadband offerings.
Regional players
- Bouygues Telecom: Major French telecom incumbent that does not currently operate retail in the French Caribbean but has the scale and capital to enter. Relevant as a potential competitive entrant or acquirer of Dauphin's footprint.
Others
- Canal+ Group: Strategic channel partner and content distributor for Dauphin's TV bundles. While not a direct telecom competitor, Canal+ is the most consequential commercial partner and a potential competitive threat if it pursues direct-to-consumer distribution in the Caribbean.
Broad incumbents
- Liberty Latin America: Larger publicly-listed parent company operating Flow, C&W, and other Caribbean telecom assets. Provides broader strategic context for Dauphin's market and the consolidation landscape, though at a far larger scale than Dauphin.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Dauphin Telecom social profiles
Digital presenceDauphin Telecom financial estimates
Financial estimateRevenue estimate
Valuation estimate
Dauphin Telecom leadership team
Management profileNumber of profiles
Profiles1 record
Dauphin Telecom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Dauphin Telecom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Dauphin Telecom
What does Dauphin Telecom do?
Dauphin Telecom is a Caribbean telecommunications operator providing mobile voice and data plans (Allimits, Bloqués, Sans Engagement, TopUp), fiber optic home internet (FTTH) up to 1 Gb/s, 4G/5G home boxes, and IPTV services via Canal+ partnerships, with bundled triple-play packs (Duo, Trio) for residential and business customers across Saint-Martin, Saint-Barthélemy, and Guadeloupe. The company also sells mobile devices and accessories through its retail agencies and offers eSIM activation, travel passes, and maritime data packages for yachts.
Is Dauphin Telecom a public or private company?
Dauphin Telecom is a private company. It is classified as unknown and is currently operating.
When was Dauphin Telecom founded?
Dauphin Telecom was founded in 1997. It employs 11 to 50 people.
Where is Dauphin Telecom based?
Dauphin Telecom is headquartered in Les Abymes, Guadeloupe.
How does Dauphin Telecom make money?
Five revenue lines are on record. Mobile Subscription Services are the primary driver. The others are fiber Optic Internet Subscription, IPTV / Television Subscription, device and Accessory Retail and topUp / Prepaid Airtime Recharge.
Who are Dauphin Telecom's main competitors?
Direct peers on record are Free Caraïbe, Orange Caraïbe, UTS (United Telecommunications Services), Flow (Cable & Wireless Communications), TelCell, SFR Caraïbe and Digicel. Bouygues Telecom is listed as a regional player. Canal+ Group is listed as an others. Liberty Latin America is listed as a broad incumbent.
Does Dauphin Telecom have an API?
No public API is recorded for Dauphin Telecom.