datom
datom is a Dresden-based IT consultancy and managed services provider serving 212 SMEs and enterprises across Germany with Microsoft-centric IT infrastructure, security, software development, and telecommunications solutions since 1997.
- Company typePrivate
- Founded1997
- HeadquartersDresden, Germany
- Headcount11–50
- GTM typeB2B
- OfferingServices
What datom does
datom GmbH is a Dresden-based IT consultancy and managed services provider founded in 1997, serving approximately 212 long-term contract customers across small, medium, and large enterprises in Germany. The company operates as a 'Trusted Advisor' across a self-described 'trinity' of IT infrastructure, software development, and telecommunications, with a portfolio spanning managed IT support, IT security (including Security as a Service), cloud infrastructure (Microsoft 365, Azure), custom software development, consulting, and unified communications (Teams Telefonie, 3CX). Technology is centered on the Microsoft ecosystem, augmented by WatchGuard, Sophos, Veeam, Citrix, Fujitsu, and other vendor partnerships; the company holds Microsoft Solutions Partner designations for Security and Modern Work.
The business model is a hybrid of recurring managed services contracts (subscription/SLA-based, including cloud license administration and 24/7 SECaaS monitoring), Microsoft licensing resale, professional services (billed at standard hourly rates of €149 for IT infrastructure and €189 for software development), and hardware/telecommunications resale. Go-to-market is consulting-led, predominantly regional to Saxony and Germany at large, combining direct sales, inside sales, online booking for free initial consultations, and a self-service customer portal. Marketing relies on the company website, newsletters, LinkedIn, YouTube, webinars, and the annual Innovation Day event.
Recent strategic emphasis has shifted toward AI enablement: datom launched a Copilot-Chat AI chatbot on its website (built on Microsoft Copilot Studio with GPT-4o), introduced formal AI workshops and AI strategy development services, and featured AI prominently at its 2025 Innovation Day. The company remains privately held under founder-management, with no external funding, no acquisitions, and a headcount of approximately 40 employees.
datom firmographics
Firmographics- Name
- datom
- Legal name
- datom GmbH
- Website
- https://datom.de
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- datom is a Dresden-based IT consultancy and managed services provider serving 212 SMEs and enterprises across Germany with Microsoft-centric IT infrastructure, security, software development, and telecommunications solutions since 1997.
- Ownership category
- akta.pro rank
datom industry classification
Industry- Product category
- IT Managed Services and Consulting
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)
- akta.pro secondary industries
- Database/Application Data Layer Modernization (DB migration, ORM, caching) (BPAEAFAL), Enterprise Application Data Migration & Master Data Management Services (BPAEAGAJ), Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI), End-User Device Management (UEM/MDM, Desktop/Laptop/Tablet) (BPAEAIAB), Hybrid Cloud Compute & Virtualization Stack (HCI/VMs/Kubernetes) (HDABAMAF)
Keywords
Where datom is headquartered
LocationHeadquarters
- HQ city
- Dresden
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
datom business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Managed Services: Recurring managed services contracts providing ongoing IT support, infrastructure management, security monitoring, and cloud license administration. Includes SLAs and proactive maintenance.
- Consulting and Project Services: Consulting engagements for digitalization strategy, IT infrastructure, security assessments, and process automation. Billed on hourly rates or fixed project fees.
- IT Support Services: First and second-level IT support services. Standard hourly rates of €149.00 for IT infrastructure services and €189.00 for software development services.
- Microsoft Licensing: Sales and administration of Microsoft 365 and other software licenses through the datom license portal. Revenue from license resale and management fees.
- Telecommunications Solutions: Cloud telephony solutions including Microsoft Teams Phone and 3CX, along with mobile device management and site networking services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | IT Infrastructure Services |
| Other | Pay-as-you-go | Software Development Services |
| Subscription | Monthly | Managed Services Contracts |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels9 records
datom product offering
Product offeringCore offering
datom GmbH is a Dresden-based managed IT services and consulting firm that delivers IT support, IT security, custom software development, IT consulting, infrastructure management, and telecommunications to SMEs and larger enterprises. The company combines a 'trinity' of Infrastructure, Software Development, and Telecommunications expertise, primarily built on Microsoft technologies (Microsoft 365, Azure, Dynamics 365, Teams Phone, Power Platform, Entra ID), and supplements them with partner solutions (WatchGuard, 3CX, Veeam, Citrix).
Product overview
datom is a Dresden-based IT service provider serving SMEs, operating since 1997 as a Trusted Advisor combining the 'trinity' of IT Infrastructure, Software Development, and Telecommunications. The company offers a unified managed IT services portfolio centered on Microsoft technologies, supplemented by specialized security and cloud services. The core offering spans IT-Support (Managed Services), IT-Sicherheit (IT Security), Softwareentwicklung, Consulting (including Digitalisierungsstrategie and Prozessautomatisierung), IT-Infrastruktur (covering cloud, on-premises, and hybrid), and Telekommunikation. Key add-on modules include Microsoft Power Platform for low-code development and workflow automation, Microsoft Teams Telefonie and 3CX Cloud-Telefonie for unified communications, Security as a Service (SECaaS) for managed firewall and 24/7 monitoring, Mobile Device Management via Microsoft Intune, Multi-Faktor-Authentifizierung via Microsoft Entra ID, Desktop as a Service, and AI-focused KI-Workshops. The portfolio is delivered through partnerships with Microsoft (Solutions Partner for Security and Modern Work), WatchGuard, and other technology vendors.
Differentiator
Problem solved
Functional benefit
Products and services
- IT-Support (Managed Services) Recurring managed IT support service providing ongoing maintenance, monitoring, and troubleshooting for client IT environments. Includes first-level and second-level support, ticket management through a self-service customer portal, and proactive system maintenance under SLAs.
- IT-Sicherheit (IT Security) Comprehensive IT security services covering IT emergency handbook development, security awareness training, Security as a Service (SECaaS), multi-factor authentication solutions, and IT security checks for German SMEs and enterprises.
- Softwareentwicklung (Software Development) Custom software development services including workflow creation, interface integration, Microsoft cloud solution customization, and optimization of business applications for clients.
- Consulting IT consulting services covering digitalization strategy development, process automation, startup programs, and AI strategy development for businesses. Includes digitalization roadmaps, process analysis, and modular software development planning.
- IT-Infrastruktur IT infrastructure services including infrastructure consulting, security solutions, cloud solutions (Azure, Microsoft 365), on-premises and hybrid environments, and Desktop as a Service (DAAS) delivered via Citrix and Microsoft Azure.
- Telekommunikation Telecommunications solutions combining Microsoft Teams telephony, 3CX cloud telephony, mobile device management, and site networking for SMEs and larger organizations.
- Security as a Service (SECaaS) Managed security service delivered via the cloud, encompassing firewall management, 24/7 monitoring, threat detection including DPI-SSL inspection, security updates, and incident response as an ongoing managed subscription.
- KI-Workshops für Unternehmen (AI Workshops and Strategy) AI strategy and implementation workshops for businesses, covering practical AI applications, use-case identification, and Power Platform-based implementation guidance to help organizations integrate AI into their operations.
- datom Startup Programm
Quantifiable outcome
- 11,523 security vulnerabilities closed
- +3 more outcomes
Companies that use datom
Customer profileNamed customers11 records
Segments3 records
Ideal customer profiles2 records
datom technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
AI capability9 records
Feature5 records
datom partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- MicrosoftcoreAs a Microsoft Solution Partner for Security and Modern Work, datom provides Microsoft 365, Azure, Dynamics 365, Teams Phone, Power Platform, and Entra ID solutions. Microsoft Customer Insights is used for newsletter and webinar management.
- WatchGuardcoreWatchGuard sales and implementation partner for cybersecurity solutions including firewall and network security management.
- 3CXcore3CX Gold Partner for cloud telephone systems and VoIP solutions including 3CX Cloud-Telefonie.
- VodafoneminorTelecommunications partner for mobile and business connectivity solutions.
- O2 BusinessminorTelecommunications partner for business mobile and connectivity services.
- Deutsche TelekomminorTelekom Business Partner for telecommunications and connectivity solutions.
- easybellminorTelecommunications partner for cloud telephony services.
- WINSAX (Wirtschaftsnetzwerk Sachsen)minorMember of the Saxon Business Network for strong digital economy in Saxony.
- Rail.S e.V.minorActive member of the Saxon mobility and transportation network.
- ABG Marketing GmbHminorCo-partner for webinars on cybersecurity topics. ABG Marketing provides strategic communication and marketing expertise for joint educational events.
Scale indicators5 records
Recent moves7 records
Expansion highlights5 records
datom competitors and assessment
Company assessmentDirect peers
- CANCOM SE: German-headquartered managed services provider and Microsoft partner focused on cloud, workplace, and security. Overlaps datom in Microsoft 365, Azure, security operations, and managed workplace services, but at significantly greater scale and DACH-wide geographic reach.
- Allgeier SE: German IT services group with divisions covering enterprise IT, Microsoft solutions, and software development. Closely comparable business model to datom with stronger software development heritage and a wider portfolio, serving a similar German SME and enterprise customer base.
- Bechtle AG: Germany's largest IT systems house and MSP with a broad portfolio spanning hardware, software, managed services, cloud, and security. Directly comparable as a Microsoft-centric IT services provider serving German SMEs and enterprises, with a much larger geographic and headcount footprint.
- SVA System Vertrieb Alexander GmbH: German IT systems integrator and managed services provider with deep partnerships across Microsoft, VMware, and enterprise infrastructure. Highly comparable to datom in service mix (managed services, infrastructure, security) and customer profile (German Mittelstand and mid-market).
Regional players
- msg systems AG: German IT consulting and software development firm with strong presence in insurance, banking, and public sector. Comparable in Microsoft-based application development and managed services, though weighted toward larger enterprise and industry-specific engagements.
- adesso SE: German IT services and software development provider with a strong Microsoft, Dynamics, and Azure practice. Comparable to datom in software development, Microsoft-centric consulting, and German Mittelstand customer orientation, but at larger scale and broader geographic coverage.
Broad incumbents
- Sopra Steria (DACH): European IT services group with a significant German footprint in managed services, digital transformation, and Microsoft-centric consulting. Comparable as a broader incumbent serving enterprise customers with end-to-end IT services, though at substantially larger scale than datom.
- Avanade: Joint venture between Accenture and Microsoft, focused on Microsoft ecosystem services including Dynamics 365, Azure, and Microsoft 365. Comparable in Microsoft-centric delivery but operates at global scale and focuses on enterprise-grade engagements versus datom's SME orientation.
- Atos (DACH operations): Global IT services incumbent with substantial German operations spanning managed workplace, security, and cloud. Overlaps datom in Microsoft 365, security, and managed services delivery but serves enterprise and public sector accounts at much larger scale.
- Computacenter plc: Large European IT infrastructure and managed services provider with significant operations in Germany. Comparable in workplace, security, and managed services delivery but operates at enterprise scale with thousands of engineers versus datom's ~40-person footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
datom social profiles
Digital presencedatom compliance and trust
Trust signalCompliance4 records
datom financial estimates
Financial estimateRevenue estimate
Valuation estimate
datom leadership team
Management profileNumber of profiles
Profiles10 records
datom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
datom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about datom
What does datom do?
datom GmbH is a Dresden-based managed IT services and consulting firm that delivers IT support, IT security, custom software development, IT consulting, infrastructure management, and telecommunications to SMEs and larger enterprises. The company combines a 'trinity' of Infrastructure, Software Development, and Telecommunications expertise, primarily built on Microsoft technologies (Microsoft 365, Azure, Dynamics 365, Teams Phone, Power Platform, Entra ID), and supplements them with partner solutions (WatchGuard, 3CX, Veeam, Citrix).
Is datom a public or private company?
datom is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was datom founded?
datom was founded in 1997. It employs 11 to 50 people.
Where is datom based?
datom is headquartered in Dresden, Germany, in the Europe region.
How does datom make money?
Five revenue lines are on record. Managed Services are the primary driver. The others are consulting and Project Services, IT Support Services, microsoft Licensing and telecommunications Solutions.
Who are datom's main competitors?
Direct peers on record are CANCOM SE, Allgeier SE, Bechtle AG and SVA System Vertrieb Alexander GmbH. Regional players are msg systems AG and adesso SE. Broad incumbents are Sopra Steria (DACH), Avanade, Atos (DACH operations) and Computacenter plc.
Does datom have an API?
No public API is recorded for datom.
What industry is datom in?
datom's product category is IT Managed Services and Consulting. Its primary akta.pro industry code is BPAEAIAA, Managed Workplace Services (DaaS/Workplace-as-a-Service), with a secondary code of BPAEAFAL, Database/Application Data Layer Modernization (DB migration, ORM, caching). Its NAICS code is 54151 and its SIC code is 7373.