Hospice Toronto

What Hospice Toronto does

Hospice Toronto is a registered Canadian nonprofit charity (Charity #: 138815618 RR0001) founded in 1988 and headquartered in midtown Toronto, providing volunteer-based home hospice palliative care, bereavement support, and community programs at no charge to clients. Its core service portfolio includes In-Home Care (physical, emotional, spiritual, and practical support delivered at home), Bereavement Support (individual and group counseling), Expressive Arts Therapy (delivered at partner agencies including Dixon Hall, Sherbourne Health, and The AIDS Committee of Toronto), the Club Connection community-based day program (delivered virtually via Zoom), the Creating Caring Communities (CCC) program for culturally diverse communities launched in 2008, and the Young Carers Program serving children under 18 in caregiving roles. The organization is led by CEO Dena Maule with a leadership team including a Director of Clinical & Community Programs and a Director of Finance & HR, supported by 11-50 staff and approximately 250 trained volunteers serving roughly 400 individuals and hundreds of families annually.

The business model is a charity-funded nonprofit with no fees charged to clients. Revenue is generated through four streams: individual donations (one-time, monthly, and tribute gifts), legacy giving and bequests, corporate and foundation grants and sponsorships, and signature fundraising events such as the annual Hike for Hospice, Pinky's Up tea, and gala dinners. GTM is community-led and event-driven, relying on healthcare provider referrals (Sunnybrook, Michael Garron, North York General, Ontario Health at Home), self-referrals, community partnerships, and volunteer recruitment. The organization holds no patents, has no subsidiaries, and operates exclusively in the Toronto Metropolitan Area. Recent strategic activity has focused on ecosystem integration, including the August 2025 reactivation of a multidisciplinary Case Management Discussion Table with Ontario Health at Home, ALS Society of Canada, Alzheimer Society of Ontario, Shift Collaborative, and the University of Toronto, and the 2026 launch of a Group Music Therapy program and Threshold Choir partnership.

Name

Hospice Toronto

Legal name

Hospice Toronto

Website

https://hospicetoronto.ca

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

Hospice Toronto is a registered Canadian nonprofit charity founded in 1988 that provides free volunteer-based home hospice palliative care, bereavement support, expressive arts therapy, and community programs to individuals with life-limiting illnesses and their families across the Toronto Metropolitan Area.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Other Individual and Family Services (624190), Nursing and Residential Care Facilities (623)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), In-Home Hospice Physician / Nurse Practitioner Visits (HSABAFAM), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Palliative Care, Hospice & Serious Illness Support (BPAGACAK), Community-Based Palliative Care (Home-Based Non-Hospice) (HLADAHAH)

Keywords

• Hospice palliative care
• In-home hospice services
• Bereavement support programs
• Volunteer community care
• Grief counseling services

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Individual Donations: One-time gifts, monthly giving programs, and tribute gifting where donors can make contributions in memory of loved ones or to honor caregivers and supporters.
2. Fundraising Events: Annual signature events including Hike for Hospice, Gala dinners, and special events that generate revenue while raising awareness about hospice palliative care.
3. Legacy Giving: Planned giving and bequest programs allowing supporters to include Hospice Toronto in their estate planning.
4. Corporate and Foundation Partnerships: Support from corporations and foundations through sponsorships, grants, and charitable giving programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Hospice Toronto is a volunteer-based home hospice organization that provides physical, emotional, spiritual, and practical support to individuals living with life-threatening illnesses, along with bereavement support and community programs for caregivers, children, and families, all delivered at no charge to clients across Toronto. Its programs include In-Home Care, Bereavement Support, Expressive Arts Therapy, the Club Connection community-based day program, Creating Caring Communities, and the Young Carers Program.

Product overview

Hospice Toronto is a non-profit registered charity offering a portfolio of integrated palliative and supportive care programs. The organization operates a care team model providing volunteer-based home hospice services at no charge. Core programs include In-Home Care (physical, emotional, spiritual and practical support), Bereavement Support (individual and group counseling), Expressive Arts Therapy (offered at partner agencies), and Club Connection (virtual community-based day program). The Creating Caring Communities initiative provides culturally-responsive community support since 2008, while the Young Carers Program serves children in caregiving roles. The Case Management Discussion Table coordinates interagency care planning, and recent additions include Group Music Therapy and partnerships with organizations like Threshold Choir. All programs support the organization's mission of 'Adding Life to Days' through compassionate, person-centered care.

Differentiator

Problem solved

Functional benefit

Products and services

• In-Home Care Provides physical, emotional, spiritual, and practical support through a holistic model of care for clients living with a life-threatening illness, offering continuity across all phases of illness and supporting the choice to be cared for at home. For individuals with life-limiting illnesses in Toronto.
• Bereavement Support Program Offers short-term one-on-one sessions with a Client Services Coordinator, peer-based support groups, and volunteer one-on-one support calls to help family members and friends acknowledge death and navigate life while grieving. Delivered by phone, in person, or online. For bereaved adults in Toronto.
• Expressive Arts Therapy Provides expressive arts-based group programs for children, youth, and adults at community agencies throughout Toronto, serving those diagnosed with life-threatening illness and their family and friends. Offers creative, non-verbal pathways to express grief and difficult emotions.
• Club Connection (Community-Based Day Hospice Program) A virtual community-based day hospice program offering mindfulness, peer-based support, music and movement, expressive arts therapy, and pain/symptom management techniques for people living with a life-limiting illness. Delivered on Zoom.
• Creating Caring Communities (CCC) A volunteer-led initiative working with diverse communities to support seniors, caregivers, and people living with life-limiting illnesses through culturally sensitive workshops, focus groups, and community engagement. Active in St. James Town and surrounding Toronto neighborhoods.
• Young Carers Program Provides therapeutic and recreational programming for children under 18 who are in a caregiving role for a parent, grandparent, sibling, or relative with a chronic or life-threatening illness, disability, addiction, mental illness, or language barrier. Helps young carers cope, connect with peers, and find emotional support.
• Case Management Discussion Table A monthly collaborative forum bringing together Hospice Toronto staff alongside key community and healthcare partners (e.g., Ontario Health at Home, ALS Society of Canada, Alzheimer Society of Ontario, Shift Collaborative, University of Toronto) to support earlier, more coordinated, collaborative care for individuals with complex needs.
• Group Music Therapy for Grief and Bereavement One-hour weekly group music therapy sessions for individuals who are grieving, facilitated by a Certified Music Therapist and Neurologic Music Therapist. Includes listening to music, gentle music-making, singing, drumming, reflection, and songwriting to support grief and bereavement.
• Journey Home Hospice An additional hospice service referenced in the organization's program navigation, providing end-of-life care support for individuals requiring such services through the Hospice Toronto network.

Quantifiable outcome

• Served nearly 12,000 clients since 1988
• +2 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

13 partnerships are on record, tiered minor and core.

• Threshold ChoirminorStrategic or Co-development Partner · 10 April 2026Partnership with Threshold Choir whose volunteer singers provide gentle, soothing songs to bring comfort to clients receiving palliative care at home. Reflects shared commitment to compassionate, person-centred care and recognizes the powerful role of music in emotional and spiritual well-being.
• Ontario Health at HomecoreStrategic or Co-development PartnerKey community and healthcare partner participating in the reactivated Case Management Table to support earlier, more coordinated, collaborative care for individuals with complex needs.
• ALS Society of CanadacoreStrategic or Co-development PartnerPartner in the Case Management Table collaborating to provide integrated support for clients and families affected by ALS and other life-limiting conditions.
• Alzheimer Society of OntariocoreStrategic or Co-development PartnerCollaborating partner in the Case Management Table to support individuals and families living with dementia and other cognitive conditions.
• Shift CollaborativecoreStrategic or Co-development PartnerHealthcare and community partner participating in the interdisciplinary Case Management Table for coordinated care planning.
• University of TorontominorStrategic or Co-development PartnerProvides bioethics perspective through a professor participating in the Case Management Table, supporting ethical reflection, care planning, and system navigation.
• Sunnybrook Health Sciences CentrecoreStrategic or Co-development PartnerKey healthcare partner relationship supporting integrated hospice care services and client referrals.
• Philip Aziz Centre / Emily's HousecoreGTM or Marketing PartnerLong-standing partnership for the annual Toronto Partners Hike for Hospice event, jointly raising funds and awareness for hospice palliative care in the community.
• Dixon Hall Neighbourhood ServicesminorStrategic or Co-development PartnerCommunity agency partner hosting expressive arts therapy groups for people affected by life-threatening illness.
• Sherbourne HealthminorStrategic or Co-development PartnerCommunity health partner hosting expressive arts therapy programs for clients and families.
• The AIDS Committee of TorontominorStrategic or Co-development PartnerPartner agency for expressive arts therapy services serving people with HIV/AIDS and their families.
• People with AIDS FoundationminorStrategic or Co-development PartnerCommunity partner hosting expressive arts therapy groups for people affected by HIV/AIDS.
• St James Town Community CornerminorStrategic or Co-development PartnerNeighbourhood services partner in the St. James Town area for expressive arts therapy programming.

Scale indicators5 records

Recent moves5 records

Expansion highlights6 records

Others

• March of Dimes Canada: National nonprofit providing services for people with disabilities and aging-related needs, including caregiver support. Operates in adjacent caregiver and aging-services space with overlapping donor and volunteer pools in Toronto.
• Hospice Palliative Care Ontario: Provincial association representing Ontario's hospice palliative care providers. Not a direct competitor, but a key ecosystem partner, funder intermediary, and policy advocate that shapes the operating environment for Hospice Toronto.

Broad incumbents

• Bayshore HealthCare: Canadian provider of home and community health services including palliative care. Its national scope and integrated home-care offerings make it a broad incumbent competitor for hospice and end-of-life clients in the Toronto area.
• SE Health (Saint Elizabeth Health Care): One of Canada's largest social enterprises providing home health, palliative, and hospice services across multiple provinces. Significantly larger scale and government contracts position it as a broad incumbent competing for the same patient population in the GTA.
• CarePartners: Ontario-based home health services provider offering nursing, therapy, and palliative care. Comparable in delivering home-based clinical and supportive services to the same client profile, with broader geographic reach across Ontario.
• VON Canada (Victorian Order of Nurses): National nonprofit delivering home and community care including palliative and hospice services across Canada. Larger footprint and broader service portfolio make it a broader incumbent competitor for hospice referrals, volunteers, and donor dollars in Ontario.

Emerging players

• ALS Society of Canada: National organization supporting people living with ALS, including end-of-life support services. Active Case Management Table partner of Hospice Toronto, with overlapping client population and partial overlap in supportive care offerings.
• Alzheimer Society of Ontario: Active case-management partner of Hospice Toronto serving people with dementia and life-limiting cognitive conditions. Overlaps significantly in the dementia-palliative support segment and could expand into direct service delivery.

Direct peers

• Philip Aziz Centre / Emily's House: Toronto-based hospice providing both community-based home hospice support and a residential children's hospice (Emily's House). They co-host the annual Toronto Partners Hike for Hospice with Hospice Toronto, directly competing for the same donor and volunteer base.
• Toronto Grace Health Centre (Palliative Care Program): Operates a palliative care program in downtown Toronto and is a co-host of the Toronto Partners Hike for Hospice. Comparable mission around end-of-life care in the same metropolitan market, with overlapping referral sources.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/HospiceTO

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospice Toronto