Safe Shelter Collaborative
Safe Shelter Collaborative, a nonprofit program produced by Caravan Studios (TechSoup division), operates a free shelter coordination platform and SafeNight mobile app enabling sheltering agencies serving survivors of trafficking, domestic violence, and sexual assault to find emergency shelter.
- Company typePrivate
- Founded2014
- HeadquartersSan Francisco, United States
- Headcount—
- GTM typeB2B
- OfferingSoftware
What Safe Shelter Collaborative does
Safe Shelter Collaborative is a nonprofit program produced by Caravan Studios, a division of TechSoup Global (a 501(c)(3) nonprofit headquartered in San Francisco). Founded in 2014, the program operates a free online coordination platform that enables 501(c)(3) public charities, tribal organizations, and government agencies providing sheltering services to survivors of human trafficking, domestic violence, and sexual assault to send emergency shelter placement requests to regional member networks (Hubs) and receive responses within minutes.
The product suite consists of two integrated components: (i) a web-based Safe Shelter Collaborative Platform that allows vetted agency staff to broadcast shelter placement requests to participating regional agencies using a standardized set of non-identifying case information to protect survivor privacy, and (ii) the SafeNight mobile app, a free consumer application that enables individual donors to receive alerts when an agency needs emergency hotel funding and to make tax-deductible donations to cover hotel stays when traditional shelter is unavailable. Agencies also access free training webinars on topics such as using hotels for emergency shelter and serving trafficking survivors. The platform is organized around regional Hubs that form when seven or more sheltering agencies in a geography join, and the program currently spans 14 states.
The business model is non-commercial and grant-dependent. The platform is provided at no cost to qualified agencies that pass a vetting process; the program is funded primarily through a federal grant from the U.S. Department of Justice Office of Victims of Crime (cooperative agreement 15POVC-23-GK-01415-NONF) and supplemented by contributions from foundation and corporate backers including the Hearst Foundation, Humanity United, Polaris Project, Microsoft Corporate Citizenship, Blue Shield, Vodafone, United Way, and others. Go-to-market is community-led: monthly orientations, an Ally program, peer referrals, and webinars drive membership acquisition. Out-of-scope revenue mechanics (subscription pricing, enterprise contracts) are not part of the model, and SafeNight donations represent an emerging supplemental funding stream rather than a primary revenue source.
Safe Shelter Collaborative firmographics
Firmographics- Name
- Safe Shelter Collaborative
- Legal name
- TechSoup Global
- Website
- https://safesheltercollaborative.org
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Short description
- Safe Shelter Collaborative, a nonprofit program produced by Caravan Studios (TechSoup division), operates a free shelter coordination platform and SafeNight mobile app enabling sheltering agencies serving survivors of trafficking, domestic violence, and sexual assault to find emergency shelter.
- Ownership category
- akta.pro rank
Safe Shelter Collaborative industry classification
Industry- Product category
- Social Services Technology / Shelter Coordination Platform
- NAICS
- Temporary Shelters (624221), Community Housing Services (62422), Emergency and Other Relief Services (624230)
- SIC
- Services-Social Services (8300), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)
- akta.pro primary industry
- Housing Assistance & Homeless Services (BPAGAEAB)
- akta.pro secondary industries
- Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Emergency Shelter, Camp Coordination & Camp Management (CCCM) (BPADADAB), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)
Keywords
Where Safe Shelter Collaborative is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Safe Shelter Collaborative business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Grant Funding: The organization is funded primarily through grants from government agencies and foundations. The primary disclosed funder is the Office of Victims of Crime, Office of Justice Programs, U.S. Department of Justice. Member agencies currently access the platform for free.
- Donor Crowdfunding (SafeNight): The SafeNight app enables individual donors to make tax-deductible donations to fund hotel stays for survivors when shelter is unavailable. Agencies receive donations directly from supporters who have selected their organization in the app.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Annual | Free membership for qualified agencies |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Safe Shelter Collaborative product offering
Product offeringCore offering
The Safe Shelter Collaborative is an online platform and mobile application that enables sheltering agencies serving survivors of human trafficking, domestic violence, and sexual assault to send shelter placement requests to regional networks of participating agencies. It includes the SafeNight mobile app, which alerts individual donors to fund hotel stays as emergency alternative housing when traditional shelter is unavailable. The platform reduces placement times from hours to minutes by connecting 7+ agencies per regional Hub.
Product overview
The Safe Shelter Collaborative offers a unified platform consisting of two integrated products: the core Safe Shelter Collaborative Platform for shelter agencies to locate and coordinate emergency shelter placements across regional networks, and the SafeNight Mobile App that enables individual donors to fund hotel stays when shelter is unavailable. Agencies use the platform to send shelter requests to regional Hubs and receive responses within minutes, while the SafeNight app allows supporters to donate directly when hotels are needed as emergency alternative housing.
Differentiator
Problem solved
Functional benefit
Brands
- SafeNight: A free downloadable mobile app that allows supporters to pay for hotel stays for survivors when shelter is unavailable.
Products and services
- Safe Shelter Collaborative Platform A shelter coordination platform that enables agencies serving survivors of human trafficking, domestic violence, and sexual assault to send shelter placement requests to regional member agencies, reducing placement times from hours to minutes. It is free for qualified 501(c)(3) charities, tribal organizations, and government agencies.
- SafeNight Mobile App A free mobile application that allows supporters to receive notifications when an agency needs emergency hotel funding and make tax-deductible donations to cover hotel stays for survivors when traditional shelter is unavailable.
Quantifiable outcome
- 75% of participating agencies report placement times reduced from hours to minutes
- +2 more outcomes
Companies that use Safe Shelter Collaborative
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles4 records
Safe Shelter Collaborative technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Safe Shelter Collaborative partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- TechSoupcoreThe Safe Shelter Collaborative is produced by Caravan Studios, a division of TechSoup, a 501(c)(3) nonprofit. TechSoup has over 30 years of experience determining eligibility of global nonprofits in service of corporate partners and national and international funders.
- Microsoft Corporate CitizenshipminorListed as a supporter/backer of the Safe Shelter Collaborative.
- Polaris ProjectminorListed as a collaborator providing subject matter expertise to the Safe Shelter Collaborative.
- Blue ShieldminorListed as a supporter/backer of the Safe Shelter Collaborative.
- VodafoneminorListed as a supporter/backer of the Safe Shelter Collaborative.
- United Way (UWMD)minorListed as a supporter/backer of the Safe Shelter Collaborative.
- SanarminorListed as a collaborator supporting the Safe Shelter Collaborative.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
Safe Shelter Collaborative competitors and assessment
Company assessmentBroad incumbents
- Covenant House: Operates a national network of residential shelters and outreach programs for homeless and trafficked youth. Comparably positioned to deliver shelter capacity for the populations Safe Shelter Collaborative targets, but at much larger organizational scale across a broader service portfolio.
- Catholic Charities USA: Operates one of the largest U.S. networks of residential and emergency-shelter services, including DV and human-trafficking programs. Comparable as a shelter-capacity incumbent whose local agencies could join regional Hubs or whose referral infrastructure could compete with the platform.
- The Salvation Army USA: Already referenced as a Safe Shelter Collaborative collaborator (Carr P. Collins Center in DFW), operates emergency shelter and hotel-voucher pathways nationwide. Comparable as a large incumbent shelter/housing provider whose local branches can plug into regional Hubs as member agencies.
Direct peers
- RAINN (Rape, Abuse & Incest National Network): Operates the National Sexual Assault Hotline and a network of service providers for sexual-assault survivors. Overlapping survivor population and parallel referral/intake model targeted at the same third Safe Shelter Collaborative segment (sexual-assault survivors).
- National Domestic Violence Hotline (thehotline.org): Operates the national DV hotline that triages and refers survivors to shelter resources across the U.S. Both organizations target the same DV survivor population and rely on coordination with local shelter providers to deliver placements.
- National Network to End Domestic Violence (NNEDV): National membership organization for U.S. domestic-violence service providers that aggregates technology, training, and policy resources for DV shelters — directly comparable role as a back-end capability provider to the DV-shelter ecosystem Safe Shelter Collaborative serves.
- Polaris Project: Operates the National Human Trafficking Hotline and referral pathways for survivors — a listed Safe Shelter Collaborative collaborator providing subject-matter expertise. Both organizations run technology-enabled, national-scope referral/intake infrastructure serving trafficking survivors.
- National Runaway Safeline (1-800-RUNAWAY): Operates the national 24/7 helpline for runaway and homeless youth, providing crisis intervention and shelter referrals. Highly comparable to the runaway/homeless-youth segment the Safe Shelter Collaborative has explicitly expanded into.
Emerging players
- 211 (United Way): A free, confidential social-services helpline and referral network operated with United Ways across the U.S. — a complementary (and partially competing) referral pathway that also routes callers to shelter and emergency-assistance resources.
Regional players
- A New Leaf: Listed as a Safe Shelter Collaborative member agency providing shelter forms and hotel resources. Comparable as a regional shelter-and-services provider of the same type that forms the user base of the platform.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Safe Shelter Collaborative social profiles
Digital presenceSafe Shelter Collaborative financial estimates
Financial estimateRevenue estimate
Valuation estimate
Safe Shelter Collaborative leadership team
Management profileNumber of profiles
Safe Shelter Collaborative funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Safe Shelter Collaborative M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Safe Shelter Collaborative
What does Safe Shelter Collaborative do?
The Safe Shelter Collaborative is an online platform and mobile application that enables sheltering agencies serving survivors of human trafficking, domestic violence, and sexual assault to send shelter placement requests to regional networks of participating agencies. It includes the SafeNight mobile app, which alerts individual donors to fund hotel stays as emergency alternative housing when traditional shelter is unavailable. The platform reduces placement times from hours to minutes by connecting 7+ agencies per regional Hub.
Is Safe Shelter Collaborative a public or private company?
Safe Shelter Collaborative is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Safe Shelter Collaborative founded?
Safe Shelter Collaborative was founded in 2014.
Where is Safe Shelter Collaborative based?
Safe Shelter Collaborative is headquartered in San Francisco, United States, in the North America region.
How does Safe Shelter Collaborative make money?
Two revenue lines are on record. Grant Funding is the primary driver. The others are donor Crowdfunding (SafeNight).
Who are Safe Shelter Collaborative's main competitors?
Broad incumbents on record are Covenant House, Catholic Charities USA and The Salvation Army USA. Direct peers are RAINN (Rape, Abuse & Incest National Network), National Domestic Violence Hotline (thehotline.org), National Network to End Domestic Violence (NNEDV), Polaris Project and National Runaway Safeline (1-800-RUNAWAY). 211 (United Way) is listed as an emerging player. A New Leaf is listed as a regional player.
Does Safe Shelter Collaborative have an API?
No public API is recorded for Safe Shelter Collaborative.
What industry is Safe Shelter Collaborative in?
Safe Shelter Collaborative's product category is Social Services Technology / Shelter Coordination Platform. Its primary akta.pro industry code is BPAGAEAB, Housing Assistance & Homeless Services, with a secondary code of BPAIANAC, Homelessness Prevention, Shelter & Supportive Housing Services. Its NAICS code is 624221 and its SIC code is 8300.