Independent Case Management

What Independent Case Management does

Independent Case Management (ICM) is a Little Rock, Arkansas-based nonprofit founded in 1988 as a pilot project with the State of Arkansas to implement the 1915(c) Medicaid home and community-based services waiver for people with intellectual and developmental disabilities (IDD). Today it operates a coordinated portfolio of in-home and community-based programs, including Supportive Living services for children and adults with IDD, an Autism Therapy Program delivering in-home Applied Behavior Analysis (ABA), the BRAVO Community Center for adults with developmental disabilities, EPSDT Medicaid autism services, and private-pay in-home services for seniors. Headcount exceeds 700 team members deployed across every region of Arkansas, including 100+ credentialed autism therapy professionals (BCBAs, consultants, lead and line therapists), direct support professionals, registered nurses, and psychological examiners, serving roughly 300+ active clients.

The underlying operating model is reimbursement-driven and credential-dependent. Most revenue flows through Arkansas Medicaid 1915c Community and Employment Services Waiver authorizations administered by four PASSEs — Arkansas Total Care, Summit Community Care, Empower Healthcare Solutions, and CareSource — together with dedicated Autism Waiver and EPSDT funding routed through the Arkansas Department of Human Services and a University of Arkansas partnership. Senior services are billed directly on a private-pay basis. Go-to-market relies on referrals from the Arkansas DHS, PASSEs, healthcare providers, word-of-mouth within the Arkansas disability community, and an emerging paid acquisition layer (Google Ads, Meta) routed through icm-inc.org. Internationally accredited by the Council on Quality and Leadership (including the CQL Governors Award) and HIPAA-compliant, ICM is positioned as the longest-standing statewide HCBS provider in Arkansas rather than a venture-scale operator.

Structurally, ICM is independent with no parent company, no external institutional investors, and no disclosed funding rounds; revenue, ownership, and balance-sheet figures are not publicly available. A wholly-owned sub-brand, BRAVO Community Center (Bridging Recreational and Vocational Opportunities), operates from the Little Rock headquarters. Leadership is anchored by CEO Josh Wilson, Ph.D., Co-COO Katie Baker, CFO Amelia Weglewski, CPA, and program directors across Autism Services, Community Supports, Quality Improvement, and Administration.

Name

Independent Case Management

Legal name

Independent Case Management

Website

https://icm-inc.org

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Independent Case Management is a Little Rock, Arkansas nonprofit (founded 1988) delivering Medicaid-funded home and community-based services, autism ABA therapy, BRAVO Community Center programming, and private-pay in-home senior care to 300+ clients statewide via 700+ team members.

Ownership category

akta.pro rank

Product category

Home and Community-Based Disability and Senior Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Residential Intellectual and Developmental Disability Facilities (62321), Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000)

akta.pro primary industry

Interagency Coordination & Case Management (VR, DD, Medicaid Waivers) (EDAKANAM)

akta.pro secondary industries

Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare (HSAAAIAC), Autism (ASD) Support Childcare (HSAAAIAA), Therapy-Integrated Childcare Support (coordination with OT/PT/SLP/ABA) (HSAAAIAM), Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE)

Keywords

• Home and community-based services
• Developmental disabilities support
• Applied behavior analysis therapy
• Medicaid waiver services
• In-home senior care

Headquarters

HQ city

Little Rock

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Medicaid Waiver Services: ICM receives reimbursement through Arkansas Medicaid 1915c Community and Employment Services Waiver for services provided to eligible individuals with disabilities. Funding is managed through PASSEs (Provider-led Shared Savings Entities).
2. Autism Waiver Program: Early intensive intervention services for children 18 months to 8 years old through partnership with University of Arkansas and Arkansas Department of Human Services (Arkansas Partnership Program). No cost or copay for eligible families.
3. Private Pay Services: Children, adults, and seniors who are not Medicaid-eligible can pay a private rate for in-home services. Senior in-home services are currently private-pay-only.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Independent Case Management (ICM) is a not-for-profit organization that delivers home and community-based services to seniors and people with intellectual and developmental disabilities across Arkansas. Core services include Supportive Living assistance with daily living activities, in-home Autism Therapy (Applied Behavior Analysis), the BRAVO Community Center for adults with IDD, and private-pay In-Home Senior Services. Services are funded primarily through Arkansas Medicaid 1915c waivers and Autism Waiver reimbursements via four PASSEs, with private pay available for non-Medicaid-eligible individuals.

Product overview

Independent Case Management (ICM) is a not-for-profit organization offering a coordinated portfolio of home and community-based services for seniors and people with intellectual and developmental disabilities (IDD) throughout Arkansas. The core offerings include Supportive Living services for daily living assistance and habilitation, an Autism Therapy Program delivering in-home ABA therapy, and the BRAVO Community Center providing recreational and vocational opportunities. Services are delivered through Direct Support Professionals and funded via Medicaid waivers (1915c CES Waiver, Autism Waiver) and private pay options.

Differentiator

Problem solved

Functional benefit

Brands

• BRAVO Community Center: Bridging Recreational and Vocational Opportunities - A community center for adults with intellectual and developmental disabilities providing recreational and pre-vocational activities for personal growth and professional skill development.

Products and services

• Supportive Living Home and community-based support services for individuals with intellectual and developmental disabilities, providing hands-on assistance with daily living activities, habilitation, and skill development in money management, cooking, shopping, bathing, dressing, and personal hygiene.
• Autism Therapy Program In-home Applied Behavior Analysis (ABA) therapy services for children and adolescents with autism, delivered by Board Certified Behavior Analysts, Consultants, Lead Therapists, and Line Therapists, including home-based therapies and family training.
• BRAVO Community Center Community center (Bridging Recreational and Vocational Opportunities) in Little Rock, AR offering recreational and pre-vocational activities for adults with intellectual and developmental disabilities, featuring a kitchen, laundry room, computer lab, dog treat bakery, fitness area, and activity spaces.
• In-Home Senior Services Companionship and assistance with daily living activities for seniors, including basic personal care, household activities, and customized support services available on a private-pay basis to enable aging in place.
• Arkansas Autism Waiver Program

Quantifiable outcome

• 340+ children served in Autism Waiver program since 2013
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Partnerships

Six partnerships are on record, tiered core.

• University of ArkansascoreStrategic or Co-development PartnerPartnership with University of Arkansas for the Arkansas Partnership Program (AAP), a Medicaid Waiver program for autism early intervention services. ICM provides home-based therapies through this partnership with the University.
• Arkansas Department of Human ServicescoreStrategic or Co-development PartnerState partnership for implementing 1915(c) Medicaid home and community-based services waiver for people with intellectual and developmental disabilities. Also partners for Autism Waiver program (Arkansas Partnership Program/AAP).
• Arkansas Total CarecoreChannel Partner/ Reseller/ DistributorPASSE (Provider-led Shared Savings Entity) credentialed to provide 1915c Medicaid Waiver Services. Manages care for Medicaid beneficiaries eligible for waiver services.
• Summit Community CarecoreChannel Partner/ Reseller/ DistributorPASSE credentialed to provide 1915c Medicaid Waiver Services. Manages care for Medicaid beneficiaries eligible for waiver services.
• Empower Healthcare SolutionscoreChannel Partner/ Reseller/ DistributorPASSE credentialed to provide 1915c Medicaid Waiver Services. Manages care for Medicaid beneficiaries eligible for waiver services.
• CareSourcecoreChannel Partner/ Reseller/ DistributorPASSE credentialed to provide 1915c Medicaid Waiver Services. Manages care for Medicaid beneficiaries eligible for waiver services.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• The Arc: National nonprofit advocacy and service organization for people with intellectual and developmental disabilities, with affiliated chapters providing case management and community supports — comparable in mission and disability-population focus.
• Aveanna Healthcare: Public pediatric and adult home health and ABA therapy provider; overlaps with ICM's Autism Therapy / EPSDT services and in-home senior personal care offerings.
• Easterseals: National nonprofit disability services network offering autism therapy, adult day services, and in-home supports — comparable to ICM in mission, funding mix, and service breadth across a much larger footprint.
• BrightSpring Health Services: Public diversified home and community-based provider spanning IDD services, behavioral health, and pharmacy — overlapping with ICM's HCBS waiver delivery and ABA offerings as a much larger, multi-state operator.

Direct peers

• Bayada Home Health Care: National nonprofit home health and personal care organization delivering Medicaid waiver and private-duty nursing across pediatric, adult, and senior populations — comparable scope to ICM's in-home delivery model.
• RHA Health Services: Provider of behavioral health, IDD, and substance use services across multiple states, including 1915(c) HCBS waiver case management — a close functional analog to ICM's case-managed IDD delivery model.
• Beacon Specialized Living Services: Provider of residential and community-based services for individuals with IDD and behavioral health needs — closely comparable to ICM's Supportive Living and BRAVO Community Center programs.
• Dungarvin: National nonprofit-provider of residential and community supports for people with IDD and behavioral health needs, delivering Medicaid waiver-funded services similar to ICM's Supportive Living program.
• Sevita Health (formerly The MENTOR Network): National provider of home and community-based services for individuals with intellectual and developmental disabilities and autism, including waiver-based case management and ABA — directly comparable to ICM's IDD and Autism Therapy programs across a multi-state footprint.
• Help at Home (formerly ResCare): Large Medicaid-funded personal care and home and community-based services provider for seniors and individuals with disabilities — directly comparable to ICM's senior in-home and IDD daily-living services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ICM-Independent-Case-Management-183288408522

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Independent Case Management