Hotell Och RestaurangFacket

What Hotell Och RestaurangFacket does

Hotell- och restaurangfacket (HRF) is a Swedish trade union (member-led non-profit) founded in 1918 that represents workers in hotels, restaurants, casinos, cafes, pastry shops, tourist facilities, bingo halls, catering, and other hospitality and tourism establishments. Headquartered in Stockholm, the organization operates through eight regional departments (Avdelning 01-55) covering all of Sweden and is affiliated with the LO (Landsorganisationen i Sverige) trade union confederation.

HRF's core offering is membership-based representation: for a monthly fee of 220 SEK (free for students), members gain access to collectively negotiated minimum wages and working conditions under agreements such as Gr öna Riksavtalet and Hängavtalet Visita, legal assistance in labor disputes, income insurance through Folksam covering up to 80% of salary during unemployment, the Avtalspension SAF-LO collective pension administered by Fora, and AFA collective insurances. The underlying technology stack includes a BankID-authenticated member portal (hrf.net), the Schysta Villkor consumer app for locating employers with collective agreements, and a web-based learning management system built on LO's Kunskapssystem for union education.

HRF generates revenue exclusively through recurring membership fees, with working members paying 220 SEK/month and student membership offered free as a pipeline product. The union grows primarily through workplace organizing (minimum 3-member workplace clubs), school visits to hospitality programs, and member referrals. Additional non-dues value is captured through jointly governed industry bodies - notably the UHR skills council and the BFUF tourism research fund co-owned with employer organization Visita - which extend HRF's influence over vocational standards, apprenticeships, and sector R&D funding.

Name

Hotell Och RestaurangFacket

Legal name

Hotell- och restaurangfacket

Website

https://hrf.net

Company type

Private

Founded year

1918

Operating status

Operating

Short description

Hotell- och restaurangfacket (HRF) is a Stockholm-based Swedish trade union founded in 1918 that represents hotel, restaurant, catering, casino, and tourism workers through collective bargaining, negotiated insurance, and member services across eight regional departments.

Ownership category

akta.pro rank

Product category

Trade Union Services

NAICS

Religious, Grantmaking, Civic, Professional, and Similar Organizations (813), Health and Welfare Funds (525120)

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

HR Compliance, Policy, EEO & Labor Law (BPACAPAM)

Keywords

• Trade union services
• Collective bargaining
• Hospitality labor representation
• Union membership benefits
• Income insurance

Headquarters

HQ city

Stockholm

HQ country

Sweden

HQ region

Europe

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Membership Fees: HRF generates revenue through monthly membership fees. Working members pay 220 SEK per month. Student members receive free membership. First month is free for members choosing autogiro payment method. Membership fees fund union operations, member services, collective bargaining activities, and union education programs.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Hotell Och RestaurangFacket (HRF) is a member-led trade union founded in 1918 that represents workers in Sweden's hotels, restaurants, casinos, cafés, pastry shops, tourist facilities, bingo companies and other entertainment establishments. Its core offering is union membership for 220 SEK per month, which provides access to sector-specific collective agreements, negotiation and legal assistance, income insurance through Folksam, collectively negotiated insurance packages through AFA Försäkringar, Avtalspension SAF-LO administered by Fora, the Hotellrevyn magazine, and union education programs delivered both in-person and through LO's digital learning platform.

Product overview

Hotell- och restaurangfacket (HRF) is a trade union representing hotel, restaurant, casino, café, pastry shop, tourist facility, bingo, and entertainment sector workers in Sweden. Founded in 1918, the organization provides core membership services including collective agreement representation, negotiation support, and legal assistance. The product portfolio centers on membership protection through negotiated agreements (Gröna Riksavtalet, Hängavtalet Visita) that establish minimum wages, working conditions, and insurance coverage. Additional offerings include insurance services (income insurance through Folksam, collectively negotiated AFA insurances, pension through Fora), educational programs (in-person courses and web-based training through LO's platform), and member publications (Hotellrevyn magazine since 1918). Digital products include the Schysta Villkor app for identifying workplaces with fair conditions, the Branschkoden industry code for HR management, and specialized portals for summer jobs, students, and seniors. The organization is structured across eight regional departments with centralized support for collective bargaining, training, and member services.

Differentiator

Problem solved

Functional benefit

Products and services

• HRF Medlemskap (HRF Membership) Core trade union membership service for hotel and restaurant workers providing collective agreement representation, salary negotiation, legal assistance, and access to member benefits including insurance, education, and discounts.
• Kollektivavtal (Collective Agreements) Negotiated collective agreements with employer organizations including Gröna Riksavtalet with Visita, Hängavtalet Visita, and sector-specific agreements for casinos, bingo halls, tourism, and catering. These agreements establish minimum wages, working conditions, overtime pay, vacation benefits, and insurance coverage.
• Förhandling (Negotiation Services) Negotiation services for employers on matters including workforce reductions, organizational changes, employment modifications, and operating hours changes. Employers submit negotiation requests to local HRF departments.
• Utbildningar (Union Education Programs) Comprehensive trade union education programs including member orientation, representative training, negotiation courses, occupational health and safety training, and web-based courses. Includes specialized programs for youth (Ung i HRF) and elected representatives.
• Försäkringar (Insurance Services) Insurance services including member insurance (home insurance through Folksam, income insurance, children's group life insurance) and collectively negotiated insurance packages (AGS, TGL, AGB, TFA, FPT) through AFA Försäkringar for members at workplaces with collective agreements.
• Avtalspension SAF-LO Collective pension (tjänstepension) administered through Fora for members at workplaces with collective agreements. Contributions begin at age 22 (as of January 2023) and continue until age 65.
• Sommarjobb (Summer Jobs Portal) Information portal for young people seeking summer jobs in the hospitality industry, providing guidance on employment rights, contracts, wages, and HRF support services for first-time workers.
• Webbutbildningar (Web-Based Training) Online educational courses including Facket försäkrar (insurance education), Schyst på jobbet (workplace ethics), Kollektivavtal basics, Förtroendemannalagen, and career transition support. Available through LO's digital education platform in multiple languages.
• Inkomstförsäkring (Income Insurance) Income insurance through Folksam that protects members earning between 27,500-50,000 SEK/month, providing up to 80% of salary for 100 days for higher earners, with optional extension to 300 days. Requires 12 months HRF membership and HRAK membership.
• Schysta Villkor App & Website Mobile app and website helping users find restaurants, hotels, and entertainment venues with collective agreements. Allows searching by company name, organization number, or location to identify workplaces with fair wages, insurance, and pension benefits.
• Branschkoden (Industry Code) Industry code developed in collaboration with Visita as a tool for successful HR management in the visitor economy. Contains templates, checklists, and guidance in five sections: Recruit, Introduce, Develop, Engage, and End employment relationships. Available in Swedish and English.
• Hotellrevyn Magazine Award-winning membership magazine published by HRF since 1918, delivered to members 10 times per year. Covers industry news, workplace conditions, member stories, and sector trends. Also available as a podcast.
• Studerandemedlem (Student Membership) Free membership for students in hotel and restaurant vocational programs. Includes Hotellrevyn magazine, access to HRF education, and eligibility for annual scholarships. Can add full benefits by paying income-based fees.
• Pensionärsmedlem (Senior Membership) Continued membership option for retirees, retaining insurance benefits through Folksam and access to union education. Includes Hotellrevyn magazine and opportunity to contribute to union activities.
• Utbildningsrådet för Hotell och Restauranger (UHR) Professional council within the visitor economy comprising HRF, Visita, Union, and Fremia. Works to increase status of industry education, contribute to career opportunities, and address the industry's need for competent workforce. Manages vocational competitions and validation models.
• Besöksnäringens forsknings- och utvecklingsfond (BFUF) Research and development fund for the visitor economy, co-owned and financed by HRF and Visita. Promotes scientific research, innovations, and development projects that benefit companies and employees in Swedish tourism and hospitality.
• HRF Stipendium (Scholarship Program) Annual scholarship of up to 5,000 SEK for final-year students in hotel and restaurant programs. Can be used for courses, equipment, textbooks, study visits, or guild certificates. Requires HRF membership and school reference.
• Skolinformation (School Information Program) School visit program where HRF representatives inform students about collective agreements, Swedish labor model, workplace safety, and salary rights. Free visits can be customized for specific grade levels and include materials for students.

Quantifiable outcome

• Minimum wage increases of 935 SEK/month for full-time workers under Gröna Riksavtalet effective April 1, 2026
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature3 records

Partnerships

18 partnerships are on record, tiered core, moderate and minor.

• EFFAT (European Federation of Food, Agriculture and Tourism Trade Unions)coreStrategic or Co-development PartnerEuropean federation for trade unions in food, agriculture, tourism, and related sectors. HRF participates through EFFAT to influence EU-level policies affecting hospitality workers and engage in international solidarity efforts.
• IUL/IUF (International Union of Food, Farm and Hotel Workers)coreStrategic or Co-development PartnerGlobal union federation for workers in food, farm, hotel and related industries. HRF participates to influence global labor standards and policies affecting tourism industry workers worldwide.
• Nordiska Unionen (Nordic Union of Hotel, Restaurant, Catering and Tourism)coreStrategic or Co-development PartnerNordic regional union federation covering hotel, restaurant, catering and tourism sectors. HRF collaborates with counterparts in Norway, Denmark, Finland, and Iceland on regional labor issues.
• Union to Union (LO, TCO, SACO)moderateGTM or Marketing PartnerSwedish international development cooperation organization linking Swedish trade unions with partners globally. HRF participates to support labor rights development internationally.
• VisitacoreStrategic or Co-development PartnerSwedish employer organization for the hospitality and tourism industry. HRF negotiates collective agreements (Gröna Riksavtalet, Hängavtalet Visita) with Visita. Jointly develops the Branschkoden (Industry Code) for personnel management best practices.
• FolksamcoreOthersSwedish insurance company providing member insurance packages including home insurance, income insurance during unemployment, and accident coverage for HRF members through group policies negotiated by the union.
• LO MervärdeminorGTM or Marketing PartnerLO (Swedish Trade Union Confederation) member benefit program. HRF members access negotiated discounts and offers through LO Mervärde platform, enhancing membership value.
• ForacoreOthersAdministrator of collective agreement insurance and pension schemes. Manages Avtalspension SAF-LO contributions and ensures employers comply with pension payment requirements.
• AFA FörsäkringarcoreOthersCollective agreement insurance package including AGS (sickness insurance), FPT (parental benefit supplement), AGB (redundancy benefit), TFA (work injury insurance), and TGL (group life insurance). Administered through collective agreements.
• CSN (Centrala Studiestödsnämnden)minorOthersSwedish national agency for student financial support. HRF informs members about state-provided study support (omställningsstudiestöd) that can be combined with collective agreement benefits for career development.
• TSL (Trygghetsfonden)coreOthersTransition fund providing career counseling, supplementary study support, and retraining assistance for workers covered by collective agreements who lose their jobs due to organizational changes.
• MigrationsverketmoderateOthersSwedish Migration Agency. HRF provides opinions on work permit applications assessing whether employers offer correct wages and working conditions. This helps ensure labor market regulations are met for foreign workers.
• UHR (Utbildningsrådet för Hotell och Restauranger)coreStrategic or Co-development PartnerIndustry skills council (yrkesnämnd) for hospitality comprising HRF, Visita, Union, and Fremia. Manages vocational competitions (Yrkes-SM, WorldSkills, EuroSkills), industry validation models for cook and service professions, and apprenticeship standards.
• BFUF (Besöksnäringens Forsknings- och Utvecklingsfond)coreStrategic or Co-development PartnerTourism industry's research and development fund co-owned and financed by HRF and Visita. Promotes scientific research, innovation, and development projects benefiting Swedish tourism sector companies and employees.
• KompetensföretagenminorChannel Partner/ Reseller/ DistributorStaffing and recruitment company employer organization. HRF has negotiated temporary agency worker collective agreement (Bemanningsavtalet) covering temporary workers in the hospitality industry.
• Olof Palmes Internationella CenterminorGTM or Marketing PartnerSwedish international center for democracy and human rights. HRF collaborated with Olof Palmes Center to raise funds for Gaza civilian population relief during humanitarian crisis, demonstrating international solidarity commitment.
• LO (Landsorganisationen i Sverige)coreStrategic or Co-development PartnerSwedish Trade Union Confederation. HRF is affiliated to LO, participating in confederation-wide campaigns, education programs (LOs Kunskapssystem), and coordinated labor market policy advocacy.
• HRAK (Hotell- och restauranganställdas a-kassa)coreOthersUnemployment insurance fund specific to the hospitality industry. Required for income insurance eligibility. HRF directs members to HRAK for unemployment protection, creating integrated member service offering.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Handelsanställdas förbund (Handels): Swedish Commercial Workers' Union covering retail, which overlaps HRF's retail-adjacent food service worker pool. Highly comparable structure, revenue model (monthly member fees), and bargaining model.
• Seko: Swedish Union for Service and Communications, an LO affiliate covering service-sector workers. Peer to HRF as a sector-specific union providing collective bargaining and member benefits.
• Kommunal: Sweden's largest LO union for municipal and service-sector workers. Peer to HRF as a fellow LO-affiliated sector-driven union with collective bargaining, member insurance, and regional department structure.
• Unionen: Sweden's largest white-collar trade union and fellow LO/TCO-affiliated organization; directly comparable to HRF as a member-fee-funded, sector-relevant Swedish union providing collective bargaining, insurance, and member services.
• Unite the Union: UK-based general union with a substantial hospitality, food, and leisure section. Comparable to HRF in its sector representation of hospitality workers and collective agreement negotiation role.
• IF Metall: Swedish Metalworkers' Union, a major LO affiliate. Comparable to HRF as a sector-specialist union with collective bargaining, member insurance, and regional offices; only differs in industry focus.
• Byggnads: Swedish Construction Workers' Union, another LO-affiliated sector union. Comparable to HRF in structure, member-fee revenue model, and bargaining focus — different industry, same archetype.
• UNITE HERE: North American labor union for hotel, gaming, food service, and related workers. Highly comparable to HRF as an industry-specialist union covering hospitality and food service with collective bargaining and member benefits.

Broad incumbents

• LO (Landsorganisationen i Sverige): Swedish Trade Union Confederation to which HRF is affiliated. Comparable as a higher-level umbrella labor organization for which HRF is a member affiliate; provides education (LO Kunskapssystem) and member-benefit platforms HRF leverages.
• TCO (Tjänstemännens Centralorganisation): Swedish Confederation of Professional Employees, counterpart to LO for salaried professionals. Comparable as a Swedish labor confederation with similar advocacy, education, and member service functions but for a different membership base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/HRF_facket
• LinkedInlinkedin.com/company/hotell-och-restaurangfacket-hrf

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hotell Och RestaurangFacket