Institute for Human Resources

What Institute for Human Resources does

The Institute for Human Resources (IHR) of Livingston County is a nonprofit community mental health and substance use services organization founded in 1974 and headquartered in Pontiac, Illinois. It serves residents of Livingston County through a comprehensive continuum of behavioral health services spanning mental health therapy, psychiatric medication management (including telepsychiatry), crisis intervention, psychosocial rehabilitation, SASS outreach, substance use treatment (outpatient, intensive outpatient, and medication-assisted recovery), DUI evaluations, parenting classes, and youth prevention programs such as the tiered Operation Snowball/Snowflake/Snowflurry curricula delivered across 9 county schools.

The underlying service platform is a traditional outpatient clinical model rather than a technology product: services are delivered through a single physical office at 920 W. Custer Ave., supplemented by phone scheduling and telepsychiatry for remote psychiatric consultations. The organization uses standard behavioral health EHR systems, telepsychiatry platforms, and SurveyMonkey for stakeholder feedback; technology plays a supporting rather than differentiating role. Specialized offerings include the 26-session MRT (Moral Reconation Therapy) program for addiction and criminal behavior, and CARF-accredited clinical operations.

Revenue is generated through four primary streams: insurance billing across a broad panel (Aetna, BCBS, Cigna, Humana, Magellan, Medicaid, Medicare, Molina, Optum, United Behavioral Health, United Health Care); income-based sliding scale client fees (including DUI evaluations at $150, risk education at $200, parenting classes at $20); Livingston County government contracts (jail MAT, Drug Court, Naloxone distribution, 708 Mental Health Board funding); and unit-priced fee-for-service offerings such as Secretary of State reports. Customer acquisition is driven by community-based outreach, school partnerships, court referrals, and healthcare provider referrals within the county, with no evidence of geographic expansion, acquisitions, or external funding activity.

Name

Institute for Human Resources

Legal name

Institute for Human Resources of Livingston County

Website

https://ihrpontiac.com

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

1–10 employees

Short description

The Institute for Human Resources is a nonprofit community behavioral health provider founded in 1974 that delivers mental health, substance use, psychiatric, crisis, and prevention services exclusively to residents of Livingston County, Illinois, funded through insurance billing, county contracts, and sliding-scale fees.

Ownership category

akta.pro rank

Product category

Community Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300)

akta.pro primary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

akta.pro secondary industries

Mental Health & Crisis Support Services (BPAGACAD), Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL)

Keywords

• Mental health counseling
• Substance use treatment
• Psychiatric services
• Crisis intervention
• Behavioral health services

Headquarters

HQ city

Pontiac

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Insurance Billing: IHR accepts a comprehensive range of commercial and government insurance plans including Aetna, BCBS, Cigna, Humana, Magellan, Medicaid, Medicare, Molina, Optum, United Behavioral Health, and United Health Care. Revenue is generated through reimbursement for covered mental health and substance use services.
2. Sliding Scale Client Fees: Fees are determined by a sliding scale based on income and number of dependents. No one is denied services due to inability to pay. This includes DUI evaluations ($150), risk education ($200), and other court-related services.
3. Government/County Contracts: Treatment Provider for Medication Assisted Recovery at Livingston County Jail, Livingston County Drug Court Treatment Provider, Livingston County provider of Naloxone (Narcan). These contractual relationships provide revenue for specialized services.
4. Specialized Program Fees: Fee-for-service programs including Secretary of State reports ($100-$150), parenting classes ($20 for non-referred individuals), and DUI-related services with funding available for those who qualify.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

The Institute for Human Resources of Livingston County is a nonprofit community mental health center that delivers a full continuum of behavioral health services — outpatient mental health therapy, psychiatric medication management, crisis counseling, psychosocial rehabilitation, SASS outreach, Moral Reconation Therapy, substance use treatment (including outpatient, intensive outpatient, DUI evaluations, and medication-assisted recovery), parenting classes, mediation, and youth prevention programming — to Livingston County, Illinois residents. Services are delivered in person at its Pontiac office, by telephone crisis lines, and via telepsychiatry, with reimbursement from a broad range of commercial and public insurance plans and a sliding-scale fee policy that prevents service denial for inability to pay.

Product overview

Institute for Human Resources (IHR) is a community mental health center offering a comprehensive continuum of behavioral health services in Livingston County, Illinois. The organization operates as a single unified service portfolio rather than a platform-with-modules architecture, providing mental health therapy, psychiatric services, crisis counseling, psychosocial rehabilitation, substance use treatment, and prevention programs. Key service lines include SASS/Outreach Counseling for youth, MRT (Moral Reconation Therapy) for addiction treatment, Operation Snowball prevention programming, parenting classes, and mediation services. All services are delivered through outpatient clinical operations with integrated care coordination across mental health, substance use, and psychiatric disciplines.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health Therapy Outpatient mental health counseling for adults and children, including individual therapy, mental health groups, family and marital counseling, facilitation of psychiatric hospitalizations, and treatment of anxiety, depression, trauma, grief, and behavioral issues. Delivered at IHR's Pontiac office.
• Psychiatric Services Medication management for adults and children experiencing mental health or substance use symptoms, including consultation to primary care physicians and telepsychiatry. Provided by Medical Director Dr. William Puga (Wednesdays 8:30 AM to 4:00 PM via telepsychiatry) and psychiatric nurse practitioners.
• Crisis Counseling Crisis assessment services delivered face-to-face or by telephone, including the PATH crisis line and WARM Line support for individuals experiencing mental health emergencies in Livingston County.
• Psychosocial Rehabilitation Skills training, case management, community support services, medication monitoring, and supported residential program to help clients develop daily living and social skills. Includes PSR group programming facilitated by program staff.
• SASS/Outreach Counseling Screening Assessment Support Services (SASS) for children and adolescents with complex mental health symptoms that may require hospitalization or intensive outpatient services, including family support services for up to 90 days.
• MRT (Moral Reconation Therapy) A 26-session cognitive-behavioral therapy program designed to change thought processes and decision-making associated with addiction and criminal behavior, improving moral reasoning and positive identity. Co-facilitated by trained IHR staff.
• Parenting Classes Basic parenting classes covering child development, child safety, nurturing discipline, and family living strategies, offered three times per year with a six-week commitment. $20 fee for non-referred individuals; no fee for those referred by child welfare agencies.
• Mediation Services Process that facilitates communication and negotiation with parents to reach a formal parenting plan with shared parenting time during divorce or custody proceedings.
• Substance Use Services Early intervention, outpatient treatment, and intensive outpatient treatment for adults and adolescents, including medication-assisted recovery, DUI evaluations, and Livingston County Drug Court treatment services.
• Operation Snowball Youth/adult partnership leadership prevention program for adolescents and children focused on positive healthy lifestyle choices and drug/violence-free living. Includes Operation Snowflake (6th-8th grade) and Operation Snowflurry (4th-5th grade), plus high school volunteer staff (9th-12th grade).
• Special Initiatives DUI evaluations, investigative reports, license reinstatement services, DUI Victim Impact Panel implementation, Drug Court team participation, and community education on IHR services. Includes Secretary of State reports ($100-$150) and DUI evaluations ($150, with funding available for qualifying clients).

Quantifiable outcome

• Comprehensive behavioral health services from prevention through aftercare
• +2 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Seven partnerships are on record, tiered core and supporting.

• Livingston County JailcoreStrategic or Co-development PartnerTreatment Provider for Medication Assisted Recovery at the Livingston County Jail, providing substance use treatment services to incarcerated individuals
• Livingston County Drug CourtcoreStrategic or Co-development PartnerLivingston County Drug Court Treatment Provider, offering treatment services to drug court participants as part of judicial diversion programs
• County Schools (9 schools)coreStrategic or Co-development PartnerEvidence-based youth Alcohol, Tobacco, and Other Drugs (ATOD) prevention curriculum for 4th-8th graders in 9 schools. Coordinate Illinois Youth Survey administration, National Prevention Week activities, and media campaigns.
• Illinois Department of Human Services (IDHS)coreStrategic or Co-development PartnerState agency partner referenced on website. IDHS logo displayed indicating formal relationship for state-funded mental health and substance use services.
• Community Behavioral Health Association (CBHA)supportingStrategic or Co-development PartnerAssociation membership displayed on website. CBHA provides advocacy and support for community behavioral health organizations in Illinois.
• Livingston County 708 Mental Health BoardcoreStrategic or Co-development PartnerCounty mental health funding authority. Listed as accepted insurance/payer, indicating formal funding relationship for mental health services.
• Operation Snowball National OrganizationcoreStrategic or Co-development PartnerLocal chapter of the national Operation Snowball program, a youth/adult partnership leadership prevention program. Coordinates Snowflurry (4th-5th grade) and Snowflake (6th-8th grade) events annually.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• BetterHelp: Largest direct-to-consumer online counseling platform — comparable as a telehealth-native outpatient therapy competitor that can serve Livingston County residents without local presence, threatening IHR's private-pay caseload.
• Talkspace: Direct-to-consumer telehealth therapy platform — comparable as a behavioral-health outpatient delivery channel competing for IHR's commercially insured, lower-acuity patients who can access care outside the local catchment.

Direct peers

• Rosecrance Health Network: Rockford, Illinois-based nonprofit behavioral health provider spanning prevention, outpatient, residential, and recovery services — a larger-scale analog to IHR's full continuum of care model with similar CARF accreditation.
• Association for Individual Development: Aurora, Illinois-based nonprofit community behavioral health organization serving multiple counties with mental health, substance use, housing, and prevention services — directly comparable in service breadth and safety-net role.
• Pillars Community Health: Illinois community-based behavioral health and social services provider offering outpatient mental health, substance use treatment, and integrated primary care access — comparable as a multi-service nonprofit CMHC serving a regional catchment.
• Trilogy Behavioral Healthcare: Chicago-area nonprofit community mental health center providing outpatient mental health, substance use, crisis services, and supported housing — comparable to IHR in continuum-of-care, county-affiliated funding model, and CARF-equivalent accreditation.
• Heritage Behavioral Health Center: Community mental health center in Decatur, Illinois serving Macon County, providing outpatient mental health and substance use services, crisis intervention, and prevention programming under the same CMHC model as IHR.
• Chestnut Health Systems: Illinois-based nonprofit community behavioral health provider offering outpatient mental health, substance use treatment, prevention programming, and integrated care across multiple counties — directly comparable to IHR's full-continuum-of-care nonprofit model.

Regional players

• Howard Center: Burlington, Vermont-based nonprofit community mental health, substance use, and developmental services provider — comparable as a CARF-accredited safety-net CMHC serving a defined rural service area with embedded school/county contracts.

Broad incumbents

• Acadia Healthcare: Large publicly-traded behavioral healthcare operator with broad outpatient and residential services including mental health and substance use treatment — comparable in service categories but operates at significantly greater scale with national footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ihrpontiac
• LinkedInlinkedin.com/company/institute-for-human-resources

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Institute for Human Resources