Go Pharma Solutions
Go Pharma Solutions is a Chilean private company that delivers outsourced Patient Support Programs, proprietary CRM platforms, and field nursing services to transnational and regional pharmaceutical companies operating in Chile.
- Company typePrivate
- Founded2011
- HeadquartersProvidencia, Argentina
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Go Pharma Solutions does
Go Pharma Solutions (also operating as Go Patient Solutions) is a privately held Chilean company founded in 2011 that provides outsourced patient support program (PSP) services to pharmaceutical companies operating in Chile. The company operates as part of a corporate group alongside Global Support, with leadership drawn from former pharmaceutical industry executives and academics. Its service portfolio covers therapy access orientation, patient enrollment and adherence monitoring, patient education, pharmacovigilance reporting, medical and trade visit outsourcing, home nursing, contact center operations, vaccination and medical procedures, training programs, and strategic consulting for PSP design and execution.
The underlying technology platform consists of proprietary in-house developed CRM systems purpose-built for PSP workflows, hosted on Amazon Web Services infrastructure and certified under ISO 27001. These platforms enable traceability of patient interactions, nursing visit activities (in-person and virtual), therapy access workflows, and pharmacovigilance protocols. The company also operates a national network of 35 university-certified nurses distributed across Chile, supplemented by pharmaceutical chemists, medical technologists, psychologists, and nursing assistants. Both ISO 9001:2015 and ISO 27001 certifications are held, issued by SGS.
Revenue is generated through professional services contracts with pharmaceutical clients on a quote-based, multi-year engagement model. The go-to-market is enterprise sales-led, targeting both transnational and regional pharmaceutical companies in Chile through direct outreach and relationship management. Pricing is not publicly disclosed and is structured per client based on scope. The company serves a single geographic market (Chile), with no disclosed expansion into additional countries, no disclosed funding rounds, no M&A activity, and no named customer logos in the available source material.
Go Pharma Solutions firmographics
Firmographics- Name
- Go Pharma Solutions
- Legal name
- Go Patient Solutions
- Website
- https://gopharmasolutions.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Go Pharma Solutions is a Chilean private company that delivers outsourced Patient Support Programs, proprietary CRM platforms, and field nursing services to transnational and regional pharmaceutical companies operating in Chile.
- Ownership category
- akta.pro rank
Go Pharma Solutions industry classification
Industry- Product category
- Pharmaceutical Patient Support Services
- NAICS
- Home Health Care Services (62161), Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)
- SIC
- Services-Health Services (8000), Services-Home Health Care Services (8082), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Specialty Pharmacy & Complex Therapy Management Platforms (HLACAKAG)
- akta.pro secondary industries
- PBM Technology Platforms (ePA/eRx/Real-Time Benefit Tools) (HLAEAKAL), Medication Reconciliation & Transitions-of-Care Pharmacy Services (HLAFALAK), In-Home Infusion Pharmacy Support & Coordination (HSABALAH)
Keywords
Where Go Pharma Solutions is headquartered
LocationHeadquarters
- HQ city
- Providencia
- HQ country
- Argentina
- HQ region
- Latin America
Offices1 record
Markets served
Go Pharma Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Patient Support Programs (PSP) Services: Comprehensive PSP services including therapy access orientation, patient enrollment, adherence monitoring, patient education, and pharmacovigilance. Revenue generated through service contracts with pharmaceutical companies.
- Medical Visit Outsourcing: Outsourcing services for medical visits (visita médica) to pharmaceutical clients, providing trained personnel for physician engagement.
- Trade Visit Outsourcing: Outsourcing services for pharmacy trade visits (visita trade), supporting pharmaceutical product distribution and relationship management with pharmacies.
- Home Nursing Services: At-home nursing services provided through a network of 35 university nurses across Chile, supporting patient care and treatment administration.
- Technology Solutions: Proprietary CRM platform solutions for patient support programs, including intelligent technological solutions.
- Pharmacovigilance Services: Dedicated pharmacovigilance service with certified professionals and strict protocols for adverse event reporting and drug safety.
- Strategic Consulting and Management: Strategic consulting and advisory services for pharmaceutical industry clients on patient support program design and execution.
- Training and Development Services: Training programs including nursing training and training for midwives (matronas) in healthcare settings.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Quote-based enterprise services |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels4 records
Go Pharma Solutions product offering
Product offeringCore offering
Go Pharma Solutions designs and operates patient support programs and therapy access services for pharmaceutical companies. It combines a proprietary CRM platform, a network of 35 university-trained nurses across Chile, and e-learning solutions to help patients adhere to treatments while enabling pharma manufacturers to monitor outcomes and deliver pharmacovigilance support.
Product overview
Go Patient Solutions (Go Pharma Solutions) offers a unified platform of patient support solutions built around proprietary in-house CRM platforms. The core offering consists of patient support programs (PSPs) and therapy access programs, supported by a nationwide network of 35 university-certified nurses. The portfolio includes intelligent technological solutions for CRM-based patient management, pharmacovigilance services, contact center operations, and home nursing services. Additional offerings encompass medical and trade visit outsourcing, strategic consulting, training programs, and vaccination/procedures services. All activities are connected through their proprietary CRM platforms for maximum traceability.
Differentiator
Problem solved
Functional benefit
Products and services
- Patient Support Programs Outsourced therapy adherence and patient support programs delivered to pharmaceutical companies, providing patients with in-home nurse visits, adherence monitoring, and ongoing clinical support throughout their treatment.
- Pharmaceutical CRM Platform Proprietary CRM platform hosted on AWS that enables pharmaceutical clients to manage patient enrollment, track adherence, monitor nurse visits, and report on patient outcomes across support programs.
- Home Nursing Services In-home nursing visits delivered by a network of 35 university-trained nurses across Chile, providing patients with clinical support, therapy administration assistance, and adherence coaching on behalf of pharmaceutical clients.
- E-learning Solutions for Healthcare Professionals Online training modules and educational content delivered to healthcare professionals to support pharmaceutical product knowledge, therapy administration, and patient counseling best practices.
- Therapy Access Programs Programs that help patients access specific pharmaceutical therapies by coordinating eligibility, reimbursement, and onboarding support on behalf of pharmaceutical manufacturers.
- Pharmacovigilance Support Services Pharmacovigilance and adverse event monitoring integrated into patient support programs, enabling pharmaceutical clients to capture and report safety data from patients on their therapies.
Quantifiable outcome
- Accelerates treatment initiation for patients
- +2 more outcomes
Companies that use Go Pharma Solutions
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles1 record
Go Pharma Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Go Pharma Solutions partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Global SupportcoreGlobal Support and Go Patient Solutions belong to a group of companies that provides solutions to the pharmaceutical industry and healthcare market. This corporate grouping enables comprehensive service offerings across the healthcare sector.
- Amazon Web Services (AWS)coreAll CRM platforms are hosted on AWS cloud infrastructure, optimizing cloud computing experience with maximum quality and security standards (ISO 27001). AWS provides the underlying cloud infrastructure for Go Patient Solutions' proprietary patient support program platforms.
- SGS (Société Générale de Surveillance)coreSGS, headquartered in Geneva, Switzerland, serves as the certification body for Go Patient Solutions' ISO 9001:2015 and ISO 27001 certifications, providing independent verification of quality and security standards.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
Go Pharma Solutions competitors and assessment
Company assessmentDirect peers
- PrimeVigilance: Dedicated pharmacovigilance and drug safety services provider serving pharma. Directly comparable to Go Pharma's pharmacovigilance service line and to the QA/protocol-driven culture reflected in Go Pharma's certifications.
- Atlantis Healthcare: Specialist patient support and adherence programs provider serving global pharma. Closely comparable to Go Pharma in service model—PSPs, adherence coaching, and nurse-led support—though operating across multiple geographies rather than a single country.
- S3 Connected Health: Digital health and patient support program technology provider offering adherence and engagement platforms. Comparable to Go Pharma's in-house CRM platform focused on PSPs, though S3 leans more heavily on digital channels rather than nurse-led delivery.
- Bionical Emas: Specialized provider of patient support, clinical educator, and pharmacovigilance services to pharma. Comparable mid-sized specialist competing for the same outsourced PSP and clinical educator budget as Go Pharma.
Emerging players
- Tango Health: Specialized patient engagement and adherence provider for chronic and specialty therapies. Comparable to Go Pharma in focusing on therapy access and adherence programs for specialty pharma clients.
- Avania Clinical Research: Specialty clinical and patient-centric services provider working with medical device and pharma clients. Comparable in offering outsourced clinical and patient-facing services to mid-sized pharma sponsors, similar in scale to Go Pharma.
Broad incumbents
- IQVIA: Global leader in healthcare data, technology, and patient support services, including extensive PSP operations in Latin America. Operates at far greater scale with broader service breadth, but competes directly for the same multinational pharma PSP contracts that Go Pharma targets in Chile.
- Inizio Engage (formerly Ashfield): Large pharma commercialization and patient engagement services provider offering medical and trade visit outsourcing, contact center, and PSP capabilities globally. Overlaps with Go Pharma's medical visit outsourcing, contact center, and patient support offerings.
- McKesson Patient Engagement Solutions: Large US-based healthcare services company offering patient engagement, distribution, and adherence solutions. Overlaps with Go Pharma's therapy access and adherence programs, but at vastly larger scale and broader geographic reach.
Regional players
- InfoMed (Latin America): Argentina-based provider of patient support, pharmacovigilance, and medical information services for pharma across Latin America. Directly comparable business model to Go Pharma, with stronger regional (LatAm) footprint but similar PSP specialization.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Go Pharma Solutions social profiles
Digital presenceGo Pharma Solutions compliance and trust
Trust signalCompliance2 records
Go Pharma Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Go Pharma Solutions leadership team
Management profileNumber of profiles
Go Pharma Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Go Pharma Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Go Pharma Solutions
What does Go Pharma Solutions do?
Go Pharma Solutions designs and operates patient support programs and therapy access services for pharmaceutical companies. It combines a proprietary CRM platform, a network of 35 university-trained nurses across Chile, and e-learning solutions to help patients adhere to treatments while enabling pharma manufacturers to monitor outcomes and deliver pharmacovigilance support.
Is Go Pharma Solutions a public or private company?
Go Pharma Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Go Pharma Solutions founded?
Go Pharma Solutions was founded in 2011. It employs 11 to 50 people.
Where is Go Pharma Solutions based?
Go Pharma Solutions is headquartered in Providencia, Argentina, in the Latin America region.
How does Go Pharma Solutions make money?
Eight revenue lines are on record. Patient Support Programs (PSP) Services are the primary driver. The others are medical Visit Outsourcing, trade Visit Outsourcing, home Nursing Services, technology Solutions, pharmacovigilance Services, strategic Consulting and Management and training and Development Services.
Who are Go Pharma Solutions's main competitors?
Direct peers on record are PrimeVigilance, Atlantis Healthcare, S3 Connected Health and Bionical Emas. Emerging players are Tango Health and Avania Clinical Research. Broad incumbents are IQVIA, Inizio Engage (formerly Ashfield) and McKesson Patient Engagement Solutions. InfoMed (Latin America) is listed as a regional player.
Does Go Pharma Solutions have an API?
No public API is recorded for Go Pharma Solutions.
What industry is Go Pharma Solutions in?
Go Pharma Solutions's product category is Pharmaceutical Patient Support Services. Its primary akta.pro industry code is HLACAKAG, Specialty Pharmacy & Complex Therapy Management Platforms, with a secondary code of HLAEAKAL, PBM Technology Platforms (ePA/eRx/Real-Time Benefit Tools). Its NAICS code is 62161 and its SIC code is 8000.