Emergency University
Emergency University is a privately held emergency preparedness and training company serving federal agencies, Fortune 500 corporations, hospitals, and schools with integrated technology platforms (EUAlert!, Smart Response, Maestro, AED Ready, EUCert!) alongside accredited CPR, First Aid, BLS, and AED training programs since 1993.
- Company typePrivate
- Founded1993
- HeadquartersRedwood City, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingSoftware
What Emergency University does
Emergency University, Inc. is a privately held, women-owned emergency preparedness and training company founded in 1993 and incorporated in California (San Mateo County). The company operates an integrated platform that combines emergency response technology (EUAlert!™ cellphone-based alerting, Smart Response™ protocol automation), training administration software (Maestro™), AED program management (AED Ready™), and certification management (EUCert!™ patent-pending smartphone app) with accredited instructional content for CPR, First Aid, Blood Borne Pathogens, BLS, and AED certification. Underlying technology is a cloud-based delivery stack running on AWS with web, mobile, and instructor-portal interfaces.
The company generates revenue across six streams: per-course consumer/enterprise training sales ($19.95–$119.95 per certification), subscription access to its technology platforms, usage-based Tele-Doc physician consultations ($65 per 15-minute increment), hardware sales (AEDs, first aid cabinets, trauma kits), an instructor channel partner program, and enterprise custom solutions with dedicated account management. Distribution combines a direct e-commerce store, government and corporate enterprise field sales, inside sales, and a certified-instructor reseller network.
Emergency University serves a diversified vertical mix including federal agencies (FAA, U.S. Coast Guard, Department of Treasury, HHS, U.S. Navy, U.S. Army via GSA Contract GS-02F-0082N), Fortune 500 corporations (CSX, GE Digital, Twitter, Veritas, LinkedIn, EFI-Zynga, Bayshore Global), 500+ hospitals and medical centers (Stanford, Yale-New Haven, Brigham and Women's, Jacksonville Naval Hospital), schools/universities, home healthcare agencies, and individual consumers. Differentiation rests on a 20-year track record of 75% cardiac arrest survival rates among AED-program clients (vs. <10% national average), zero FDA-reported adverse AED events, GSA/USCG/AHA/OSHA credentials, and blended training content validated as 60% more effective than traditional training by U.S. Department of Education research.
Emergency University firmographics
Firmographics- Name
- Emergency University
- Legal name
- Emergency University, Inc.
- Website
- https://emergencyuniversity.com
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Emergency University is a privately held emergency preparedness and training company serving federal agencies, Fortune 500 corporations, hospitals, and schools with integrated technology platforms (EUAlert!, Smart Response, Maestro, AED Ready, EUCert!) alongside accredited CPR, First Aid, BLS, and AED training programs since 1993.
- Ownership category
- akta.pro rank
Emergency University industry classification
Industry- Product category
- Emergency Preparedness Training
- NAICS
- Educational Services (61), Educational Support Services (6117), Professional and Management Development Training (611430)
- SIC
- Services-Educational Services (8200), Services-Health Services (8000), Surgical & Medical Instruments & Apparatus (3841)
- akta.pro primary industry
- Emergency Response, Fire Safety & Evacuation (EDABAEAE)
- akta.pro secondary industries
- Emergency Response, First Aid/CPR/AED & Incident Management Training (BPAKAOAJ), EMS Education, Training & Simulation Centers (HLAFANAL), Emergency Medical Response & On-Campus EMS/AED Programs (EDAEACAO), Medical Emergency Response & On-site First Aid/Paramedics (BPABANAG)
Keywords
Where Emergency University is headquartered
LocationHeadquarters
- HQ city
- Redwood City
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Emergency University business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain
Revenue model
- Online Training Courses: Individual and corporate training courses sold directly through online store. Courses include CPR, First Aid, Blood Borne Pathogens, BLS, AED training. One-time purchase per course with 1-2 year certification validity.
- Technology Platform Subscriptions: Subscription access to EUAlert!, Smart Response, Maestro, AED Ready, and First Aid Ready platforms for emergency response management and training administration.
- Tele-Doc Consultations: $65 per 15-minute increments for physician consultations on COVID-19, home worker risks, return to work plans, and health-related business decisions.
- Equipment Sales: AEDs, First Aid Cabinets, Trauma Kits, Responder/Floor Warden supplies, Executive Protection Medical Bags, Disaster Supplies sold alongside training programs.
- Instructor Partner Program: Revenue share and volume discounts for certified instructors who deliver training using EU curriculum and platforms. Instructors pay for course materials access.
- Enterprise Custom Solutions: Customized emergency response programs, consultation services, and implementation support for corporations and government agencies with dedicated account management.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | First Aid with Free CPR - Most popular interactive multi-media course |
| One time/ perpetual license | Pay-as-you-go | Blood Borne Pathogens - Award-winning interactive training |
| One time/ perpetual license | Pay-as-you-go | Adult CPR - Award-winning interactive training |
| One time/ perpetual license | Pay-as-you-go | US Coast Guard Adult CPR, AED & First Aid Package |
| One time/ perpetual license | Pay-as-you-go | OSHA Compliant Tattoo Artist Training Package |
| One time/ perpetual license | Pay-as-you-go | Campus Training Package |
| Usage-based | Pay-as-you-go | Tele-Doc Physician Consultation |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels6 records
Emergency University product offering
Product offeringCore offering
Emergency University delivers accredited emergency preparedness training (CPR, First Aid, BLS, Blood Borne Pathogens) and an integrated technology platform (EUAlert!, Smart Response, Maestro, AED Ready, First Aid Ready, EUCert!) for managing emergency response programs, AED compliance, and digital certification tracking. Offerings include online, blended, and instructor-led training, physician tele-consultations, AED equipment, and custom emergency action plans tailored for government agencies, Fortune 500 corporations, healthcare providers, and individual consumers.
Product overview
Emergency University offers an integrated emergency preparedness platform combining technology solutions (EUAlert!™, Smart Response™, Maestro™, AED Ready™, First Aid Ready™, EUCert!™) with training programs, equipment supplies, and consulting services. The core technology platform enables emergency communication, AED management, and certificate administration, supplemented by professional services including emergency response programs, health and safety consulting, instructor-led and online training, equipment provisioning, and executive protection medical services. Add-on capabilities include Tele-Doc physician consultations and Xpress Certification virtual training.
Differentiator
Problem solved
Functional benefit
Products and services
- EUAlert!™
- Smart Response™
- Maestro™
- AED Ready™
- First Aid Ready™
- EUCert!™
- Tele-Doc
- Xpress Certification
- Emergency Response Programs
- Health and Safety Services
- Training Programs
- Equipment and Supplies
- New Hire EH&S Programs
- Executive Protection: Medical
Quantifiable outcome
- 75% cardiac arrest survival rate (vs. national average of less than 10%)
- +5 more outcomes
Companies that use Emergency University
Customer profileNamed customers16 records
Segments6 records
Ideal customer profiles7 records
Emergency University technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
Emergency University partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered infrastructure and minor.
- Amazon Web Services (AWS)infrastructureAWS cloud servers used for data processing and storage. Personal information is maintained on AWS cloud servers located in the U.S. with international data transfers for service delivery.
- Perkins CoieminorPerkins Coie, the #1 U.S. patent law firm, recognized Emergency University's inventors as leading 'technology pioneers' for innovations in Health & Safety and Emergency Response.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Emergency University competitors and assessment
Company assessmentBroad incumbents
- HealthStream: Enterprise healthcare workforce training and credentialing platform; BLS/CPR compliance is a common module within its hospital customer base, putting it in adjacent competition with EU's healthcare-provider BLS business.
- American Heart Association: The standard-setter for CPR and ECC guidelines that Emergency University's training programs follow, and a direct competitor in CPR/BLS/ACLS certification through its own training network and digital courses.
- Medic First Aid / HSI (Health & Safety Institute): Large workplace safety and emergency care training organization offering CPR, First Aid, AED, and OSHA programs to enterprises — directly competing in EU's corporate channel.
- American Red Cross: Operates one of the largest CPR/First Aid/AED certification programs in the U.S., competing head-to-head with Emergency University for corporate, government, and consumer training customers.
- Stericycle (now known as Revvity/clinical services) / Stericycle Communication Solutions: Compliance and communication services firm with mass-notification and emergency-management solutions for large enterprises — a partial competitor to EUAlert! and Smart Response™ in the integrated emergency communications category.
Emerging players
- RQI Partners (AHA/Laerdal): Joint venture delivering Resuscitation Quality Improvement (RQI) quarterly skills training to hospitals — an institutional subscription alternative to time-bucket CPR recertification that overlaps EU's BLS renewal model.
Direct peers
- CareerSafe: OSHA-compliant safety training provider for schools, career tech, and workplace programs — competing in adjacent safety/EHS certification content where EU also operates.
- ProTrainings: Online CPR, First Aid, BLS, and AED certification provider selling direct-to-consumer and proctored courses to individuals and small businesses — overlapping directly with EU's training catalog and consumer marketplace.
- AED Superstore: Specialty retailer of AEDs, first aid supplies, and training equipment — overlapping directly with Emergency University's equipment and supplies line of business.
- EMS Safety Services: Specialty training provider for CPR, First Aid, AED, BLS, ACLS, and bloodborne pathogens certifications across workplaces and government agencies — directly overlapping EU's core curriculum.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Emergency University social profiles
Digital presenceEmergency University financial estimates
Financial estimateRevenue estimate
Valuation estimate
Emergency University leadership team
Management profileNumber of profiles
Emergency University funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Emergency University M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Emergency University
What does Emergency University do?
Emergency University delivers accredited emergency preparedness training (CPR, First Aid, BLS, Blood Borne Pathogens) and an integrated technology platform (EUAlert!, Smart Response, Maestro, AED Ready, First Aid Ready, EUCert!) for managing emergency response programs, AED compliance, and digital certification tracking. Offerings include online, blended, and instructor-led training, physician tele-consultations, AED equipment, and custom emergency action plans tailored for government agencies, Fortune 500 corporations, healthcare providers, and individual consumers.
Is Emergency University a public or private company?
Emergency University is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Emergency University founded?
Emergency University was founded in 1993. It employs 11 to 50 people.
Where is Emergency University based?
Emergency University is headquartered in Redwood City, United States, in the North America region.
How does Emergency University make money?
Six revenue lines are on record. Online Training Courses are the primary driver. The others are technology Platform Subscriptions, tele-Doc Consultations, equipment Sales, instructor Partner Program and enterprise Custom Solutions.
Who are Emergency University's main competitors?
Broad incumbents on record are HealthStream, American Heart Association, Medic First Aid / HSI (Health & Safety Institute), American Red Cross and Stericycle (now known as Revvity/clinical services) / Stericycle Communication Solutions. RQI Partners (AHA/Laerdal) is listed as an emerging player. Direct peers are CareerSafe, ProTrainings, AED Superstore and EMS Safety Services.
Does Emergency University have an API?
No public API is recorded for Emergency University.
What industry is Emergency University in?
Emergency University's product category is Emergency Preparedness Training. Its primary akta.pro industry code is EDABAEAE, Emergency Response, Fire Safety & Evacuation, with a secondary code of BPAKAOAJ, Emergency Response, First Aid/CPR/AED & Incident Management Training. Its NAICS code is 61 and its SIC code is 8200.