What C&C Pharmacy does

C&C Pharmacy is an independent retail pharmacy operating from a single storefront in the Andover Shopping Center at 3122 Mapleleaf Dr., Lexington, Kentucky. Founded in 2016 by owner-pharmacists Chris Palutis and Consuelo Palutis, the business dispenses prescription medications (brand-name and generic), sells over-the-counter health products, and provides custom compounding services including bio-identical hormone replacement, pediatric formulations, dermatological preparations, and veterinary compounds. Supporting service modules include compliance packaging, a prescription discount plan (GNP Club), drive-thru service, home delivery, e-prescribing integration, and prior authorization assistance. The pharmacy accepts most insurance plans including Medicare and Medicaid.

The underlying technology stack is a standard retail pharmacy dispensing system with e-prescription capability that receives prescriptions directly from prescribers' electronic systems. There is no proprietary technology platform; differentiators rest on pharmacist-led personalized service rather than software. The pharmacy is a member of the Kentucky Pharmacy Association (KPHA).

The business model is primarily transactional, generating revenue through prescription dispensing (reimbursed via insurance or direct payment), OTC product sales, compounding service fees, and ancillary delivery fees. Customer acquisition is direct-to-consumer, relying on the local community presence, word-of-mouth referrals, prescription transfer programs, and a basic company website rather than paid digital marketing. The customer base consists of individual patients and families in the Lexington metropolitan area, with no disclosed enterprise or institutional accounts.

Name

C&C Pharmacy

Legal name

C&C Pharmacy

Website

https://candcrx.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

C&C Pharmacy is an independent retail pharmacy in Lexington, Kentucky, founded in 2016 by Chris and Consuelo Palutis. It dispenses prescription medications, OTC products, and provides custom compounding, compliance packaging, and home delivery to local patients and families.

Ownership category

akta.pro rank

Product category

Retail Pharmacy

NAICS

Pharmacies and Drug Retailers (45611)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Retail & Community Pharmacies (Chain/Independent) (HLAFALAA)

Keywords

• Retail pharmacy services
• Prescription dispensing
• Compounding pharmacy
• Compliance packaging
• Medication therapy management

Headquarters

HQ city

Lexington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Prescription Medications: Dispensing prescription medications to customers, billed through insurance or direct payment. Accepts Medicare, Medicaid, and most insurance plans.
2. Over-the-Counter Products: Sale of OTC medications and medical supplies. Customers can request OTC items to be ready alongside prescription orders.
3. Compounding Services: Custom compounding services for specialized medication needs including bio-identical hormones, pediatric formulations, and veterinary preparations. Same day service available.
4. Delivery Services: Prescription and product delivery to customer homes. Free delivery may be available for qualifying customers; standard delivery for a fee.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

C&C Pharmacy is an independent retail pharmacy that dispenses prescription medications (brand-name and generic), sells over-the-counter health products, and provides custom pharmaceutical compounding including bio-identical hormone replacement, pediatric formulations, and veterinary preparations. The pharmacy offers compliance packaging, a prescription discount plan, drive-thru service, home delivery, e-prescription processing, and prior authorization assistance to individual patients and families in Lexington, Kentucky.

Product overview

C&C Pharmacy is an independent retail pharmacy offering a single unified service model centered on prescription medications and compounding services. The core offerings include prescription medications (brand-name and generic), over-the-counter items, and custom compounding services. Supporting add-on modules include Compliance Packaging (special medication organization), Prescription Discount Plan (GNP Club savings), Delivery Services, Compliance Program Options, Drive-Thru Service, E-Prescribing, and Prior Authorization Services. The pharmacy also accepts most insurance plans including Medicare and Medicaid.

Differentiator

Problem solved

Functional benefit

Products and services

• Prescription Medications Dispensing of brand-name and generic prescription medications with pharmacist consultation, billed through insurance (including Medicare and Medicaid) or direct payment. Targeted at individual patients and families in Lexington, Kentucky.
• Over-the-Counter Items Comprehensive selection of OTC medications and health products available for purchase at the pharmacy, with the option to request OTC items to be ready alongside prescription orders. Targeted at individual consumers seeking convenience in a single pharmacy stop.
• Compounding Services Custom pharmacy compounding including bio-identical hormone replacement, creams, capsules, troches, suppositories, pain creams, pediatric formulations, dermatological creams, and veterinary preparations for small animals, with same-day service available. Targeted at patients with specialized medication needs that cannot be met by commercially manufactured products.
• Compliance Packaging Special packaging options that organize medications to help increase medication therapy compliance through better organization and reminders. Targeted at patients on complex multi-drug regimens who need adherence support.
• Prescription Discount Plan Prescription discount savings program offering reduced medication costs through the GNP Club prescription savings club. Targeted at uninsured or underinsured patients seeking lower-cost prescriptions.
• Delivery Services Home delivery of prescriptions and OTC products offering convenient, affordable, and time-saving options. Free delivery may be available for qualifying customers; standard delivery is fee-based. Targeted at patients who cannot easily visit the pharmacy in person.
• Compliance Program Options Programs designed to help patients stay compliant with their medication schedules through support and monitoring. Targeted at patients requiring structured adherence assistance.
• Prior Authorization Services Pharmacy-initiated prior authorization process between doctor and insurance company for non-covered drugs, working to minimize prescription expenses. Targeted at patients whose prescribed medications require insurance approval.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Rite Aid: Regional chain drugstore offering prescription and OTC products. Comparable on core pharmacy retail services, though C&C differentiates through compounding and personalized service.
• CVS Pharmacy: Largest U.S. retail pharmacy chain. Overlaps with C&C on prescription dispensing and OTC product sales, but operates at vastly greater scale with PBM ownership (Caremark).
• Walgreens: National chain drugstore with retail pharmacy at massive scale. Comparable on core service (prescription dispensing) but competes on convenience, scale, and distribution rather than on personal service or compounding.
• Walmart Pharmacy: High-volume discount retailer with in-store pharmacy. Comparable on retail prescription dispensing and strong value positioning, but fundamentally a low-cost broad-line retailer rather than an independent.
• Kroger Pharmacy: Grocery-anchored pharmacy chain serving the Lexington market area. Comparable on prescription dispensing and OTC sales, but embedded in a broader grocery retail format.
• Costco Pharmacy: Membership-warehouse pharmacy known for deep-discount prescription pricing. Comparable on retail dispensing and price-match positioning, but at fundamentally different scale.

Direct peers

• Good Neighbor Pharmacy: A network of independent retail pharmacies supported by AmerisourceBergen, comparable to C&C as an independent community pharmacy focused on personalized service, adherence packaging, and local care.
• The Medicine Shoppe Pharmacy: A franchise-style network of independent retail pharmacies delivering prescription services, compounding, and personalized care — directly comparable to C&C's ownership model and service mix.

Emerging players

• Avita Pharmacy: Specialty pharmacy focused on complex patient populations and 340B programs. Comparable to C&C on pharmacy operations and adherence focus, but operating at a different specialty and scale.

Others

• Pharmedico: Independent pharmacy and compounding services provider. Comparable to C&C on compounding capabilities and independent pharmacy operations, though typically serving different geographic markets.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about C&C Pharmacy