Arendicom
Arendicom GmbH is a German full-service e-commerce provider, founded in 2008 in Tutzing, that builds and operates Shopware-based B2C and B2B online shops for 40+ international brand manufacturers, linking direct-to-consumer sales with specialist retailer and distributor networks through its Arendicom Exchange platform.
- Company typePrivate
- Founded2008
- HeadquartersTutzing, Germany
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Arendicom does
Arendicom GmbH is a German full-service e-commerce provider founded in January 2008 and headquartered in Tutzing, Bavaria, that develops and operates online shops (B2C and B2B) on behalf of international brand manufacturers. The company's core proposition is multichannel and crosschannel synchronization that links a brand's direct online sales with its existing specialist retailer and distributor network, allowing brands to offer a complete product portfolio online while specialist partners fulfill orders locally. Underlying the proposition is an architecture built on Shopware 6, the Arendicom Exchange order-routing platform, AWS cloud infrastructure, and integrations with ERP/CRM systems (SAP, Salesforce Sales Cloud, Magento) and a multi-carrier logistics stack (DHL, GLS, UPS, DPD, Swiss Post, Austrian Post) anchored by PayPal for payments.
The company monetizes through three primary revenue streams: full-service managed e-commerce (hosting, payment, debtor management, customer service, dealer/distributor settlement, data protection, and fiscal/VAT management converted from fixed to variable cost for the client); professional services for Shopware 6 implementation and customization; and licensing of proprietary Shopware 6 plugins (AI Agent/Chat-Bot, Contact-form Extension, Security Plugin, Dev Mode Tools, Hidden Fields Manager) sold through the public Shopware Store. The go-to-market is enterprise field sales targeting brand manufacturers in verticals such as equestrian sports, outdoor, sportswear, footwear, office furniture, toys, and caravanning, with a reference base of 40+ brand clients including Pikeur/ESKADRON, Schöffel, LOWA, Ortlieb, Vaude, Airex, Tamaris (Wortmann Group), Sedus, and InterCaravaning. The company is privately held (GmbH), with no external funding rounds disclosed, and is led by Managing Director Marcus Krehan (sales, marketing, strategy), Managing Director/CIO Gregor Schröder, and CTO Ricardo Cescon.
Arendicom firmographics
Firmographics- Name
- Arendicom
- Legal name
- Arendicom GmbH
- Website
- https://arendicom.de
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Arendicom GmbH is a German full-service e-commerce provider, founded in 2008 in Tutzing, that builds and operates Shopware-based B2C and B2B online shops for 40+ international brand manufacturers, linking direct-to-consumer sales with specialist retailer and distributor networks through its Arendicom Exchange platform.
- Ownership category
- akta.pro rank
Where Arendicom is headquartered
LocationHeadquarters
- HQ city
- Tutzing
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Arendicom business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Full-Service eCommerce Management: Arendicom provides comprehensive eCommerce services including hosting, payment processing, debtor management, customer service, dealer/distributor settlements, data protection, and fiscal revenue management. The company develops and operates online businesses (B2C and B2B) on behalf of clients, transforming fixed costs into variable costs.
- Shopware Implementation and Customization: Design, implementation, and integration of Shopware 6 online stores with Arendicom software. Services include homepage integration and complete system setup.
- Shopware Plugins and Extensions: Arendicom develops and sells specialized Shopware 6 extensions including AI Chatbot, Contact Form Extension, Security Plugin, Dev Mode Tools, and Hidden Fields Manager, available through the Shopware Store.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Multi-year contract | Full-Service eCommerce Package |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Arendicom product offering
Product offeringCore offering
Arendicom is a full-service eCommerce provider that develops and operates online shops (B2C and B2B) on behalf of international brand manufacturers, primarily on Shopware 6. It delivers end-to-end services including strategy consulting, shop design and implementation, hosting, payment processing, debtor management, customer service, dealer/distributor settlement, and fiscal/VAT compliance, and also sells proprietary Shopware 6 plugins through the Shopware Store.
Product overview
Arendicom is a full-service e-commerce provider for brand manufacturers that operates on a platform-plus-services architecture. The core offerings include the e-shop-direct.com platform for Internet trading, the Complete System built on Shopware 6 for full-service shop creation, the Checkout Only System for connecting existing shops to arendicom's checkout infrastructure, and the Exchange (Börse) platform enabling trading partners to fulfill orders. These are supplemented by proprietary Shopware 6 extensions including the AI Agent/Chatbot, Contact-form Extension, Security Plugin, Dev Mode Tools, and Hidden Fields Manager. Operational services encompass hosting, payment processing, debtor management, customer service, dealer/distributor settlement, data protection/legal compliance, and fiscal revenue management. The company supports both B2C and B2B sales channels with multichannel and cross-channel strategies linking online and offline distribution.
Differentiator
Problem solved
Functional benefit
Brands
- e-shop.direct.com: Platform for trading goods on the Internet; registered German trademark and European Community trademark
Products and services
- e-shop-direct.com Platform Arendicom's primary e-commerce platform for trading branded goods on the Internet, enabling brand manufacturers to operate B2C and B2B online shops and connect with specialist retailers and distributors.
- Complete System (Komplettsystem) Full-service e-commerce solution where Arendicom creates, designs, implements, and operates the complete online shop from design to implementation including homepage integration, built on Shopware 6 and linked with Arendicom software.
- Checkout Only System Integration solution that connects an existing online shop or homepage to the Arendicom system, where Arendicom takes over the purchase process from the shopping cart and the checkout, while the brand or its agency continues to manage the storefront.
- Arendicom Exchange (Börse) Order exchange platform through which trading partners take over order delivery in whole or in part. Orders from the brand's shop system are imported into the exchange for dealer and distributor fulfillment, enabling B2B order routing and settlement.
- Arendicom AI Agent / Chat-Bot AI-powered Shopware 6 chatbot providing 24/7 automated customer service. Combines language models with intelligent shop sitemap crawling to deliver reliable answers on products, availability, and FAQs, with multilingual support and the ability to scale to thousands of simultaneous customers.
- Arendicom Contact-form Extension Shopware 6 plugin enabling saleschannel-specific contact forms for different request types, with individual recipient address assignment, file attachment capabilities, and support for custom request handling workflows.
- Arendicom Security Plugin Shopware 6 honeypot CAPTCHA security plugin that adds hidden fields to registration pages to prevent automated bot attacks, with customizable field naming to prevent pattern-based bypass.
- Arendicom Dev Mode Tools Shopware 6 developer plugin providing color-coded visual distinction of test environments in both admin and storefront, combined with browser-bound access key protection for secure development.
- Arendicom Hidden Fields Manager Shopware 6 plugin for adding hidden fields to shop forms (contact, inquiry) to capture additional relevant information without showing those fields on the page.
- B2B System (Arendicom B2B) Arendicom's B2B online commerce system launched in 2013, providing business-to-business online shops for brand manufacturers to serve specialist dealers, distributors, and other B2B customers with professional digital purchasing.
- arendicom Release 2.0 (Plus-System) Major platform release in 2011 introducing a new shop system (the Plus-System) that formed the basis for Arendicom's subsequent multi-shop and multichannel managed e-commerce offerings.
Quantifiable outcome
- Brands using Arendicom can sell to 40+ countries while maintaining local retail partnerships
- +2 more outcomes
Companies that use Arendicom
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles2 records
Arendicom technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability3 records
Feature7 records
Arendicom partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and supporting.
- Amazon Web Services (AWS)coreAWS provides cloud infrastructure and security for Arendicom's eCommerce operations. The company utilizes AWS to guarantee highest security standards and maximum availability for online retail businesses. AWS infrastructure enables flexible response to changing requirements, traffic spike handling, and high-performance system landscapes that scale with business growth. Arendicom has AWS Certified Solutions Architect - Associate certification.
- DHLcoreStrategic logistics partnership for efficient fulfillment. DHL integration enables customized solutions for automated label management, global tracking, and seamless shipping fulfillment. Partnership ensures maximum customer satisfaction and smooth flows of goods for international deliveries.
- PayPalcoreCentral payment partner providing access to full spectrum of modern payment methods including traditional PayPal payments, credit cards, direct debit, local payment options, and pay-later solutions. PayPal platform maximizes checkout conversion and ensures secure, flexible global sales for Arendicom's brand clients.
- ShopwarecoreStrategic technology partnership where Arendicom leverages Shopware as the premier e-commerce system to build highly customizable and high-performance storefronts for brand distribution. Arendicom is a Shopware Bronze Partner with certified template designers, certified developers, and certified advanced developers. The partnership provides a versatile and robust environment for complex retail operations in both B2B and B2C contexts.
- GLSsupportingLogistics partner for parcel shipping and delivery services. Part of Arendicom's logistics ecosystem providing tailored solutions for automated label management and global tracking.
- UPSsupportingLogistics partner for international shipping and fulfillment services. Integrated with Arendicom's logistics infrastructure for global tracking and seamless shipping fulfillment.
- DPDsupportingLogistics partner for parcel delivery services across Europe. Part of Arendicom's multi-carrier logistics strategy providing flexible shipping options.
- Post CH (Swiss Post)supportingSwiss postal service partner for shipments within Switzerland and international deliveries. Integrated into Arendicom's logistics network for regional delivery capabilities.
- Post AT (Austrian Post)supportingAustrian postal service partner for deliveries within Austria and international shipments. Part of Arendicom's logistics ecosystem for regional coverage.
Scale indicators3 records
Recent moves7 records
Expansion highlights6 records
Arendicom competitors and assessment
Company assessmentBroad incumbents
- Valtech: Global digital commerce agency with significant DACH presence serving enterprise brand manufacturers. Broader portfolio (CX, data, martech, content) and larger bench position it as a broader incumbent relative to Arendicom's niche focus.
Direct peers
- Netpioneer GmbH: Stuttgart-based digital agency delivering eCommerce, PIM/DAM, and brand experience projects for mid-market and enterprise manufacturers. Comparable on DACH customer base, enterprise brand manufacturer focus, and full-service delivery model.
- nexum AG: Cologne-based digital agency with a strong eCommerce and brand-management practice serving mid-market and enterprise manufacturers. Closely comparable to Arendicom on customer profile (brand manufacturers), service offering (managed commerce), and DACH market focus.
- novomind AG: Hamburg-based eCommerce and customer communication software/services provider with deep enterprise brand clients. Comparable on managed-commerce delivery, omnichannel strategy focus, and DACH mid/enterprise brand target market.
- Shopmacher GmbH: Shopware-focused digital agency based in Germany delivering eCommerce implementation and managed services to brand manufacturers. Directly comparable on Shopware specialization, mid/enterprise brand customer base, and DACH geographic focus.
- dmc (digital media center): German digital agency with established eCommerce, Shopware, and brand experience practices serving mid-market enterprises. Closely comparable on DACH enterprise brand customer profile and Shopware ecosystem delivery.
- TWT Digital Group: Düsseldorf-headquartered digital agency with significant enterprise eCommerce and brand experience practices. Comparable on DACH enterprise customer base, multichannel strategy delivery, and platform-agnostic commerce implementation.
- elaboratum (now part of Dept): Hamburg-headquartered digital commerce agency (now within Dept) focused on enterprise brand eCommerce strategy and implementation. Comparable on DACH enterprise brand manufacturer customer base and full-service commerce delivery.
- diva-e Digital Commerce: Germany-headquartered digital commerce service provider offering strategy, implementation, and operations for enterprise brands. Directly comparable on full-service eCommerce delivery for brand manufacturers and Shopware/Adobe/SAP ecosystem integrations.
- Limesoda GmbH: Austrian Shopware Platinum Partner delivering eCommerce strategy, design, and operations to enterprise and mid-market brands. Comparable on Shopware ecosystem, central European footprint, and brand manufacturer customer profile.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Arendicom social profiles
Digital presenceArendicom compliance and trust
Trust signalCompliance6 records
Arendicom financial estimates
Financial estimateRevenue estimate
Valuation estimate
Arendicom leadership team
Management profileNumber of profiles
Profiles4 records
Arendicom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Arendicom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Arendicom
What does Arendicom do?
Arendicom is a full-service eCommerce provider that develops and operates online shops (B2C and B2B) on behalf of international brand manufacturers, primarily on Shopware 6. It delivers end-to-end services including strategy consulting, shop design and implementation, hosting, payment processing, debtor management, customer service, dealer/distributor settlement, and fiscal/VAT compliance, and also sells proprietary Shopware 6 plugins through the Shopware Store.
Is Arendicom a public or private company?
Arendicom is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Arendicom founded?
Arendicom was founded in 2008. It employs 11 to 50 people.
Where is Arendicom based?
Arendicom is headquartered in Tutzing, Germany, in the Europe region.
How does Arendicom make money?
Three revenue lines are on record. Full-Service eCommerce Management is the primary driver. The others are shopware Implementation and Customization and shopware Plugins and Extensions.
Who are Arendicom's main competitors?
Valtech is listed as a broad incumbent. Direct peers are Netpioneer GmbH, nexum AG, novomind AG, Shopmacher GmbH, dmc (digital media center), TWT Digital Group, elaboratum (now part of Dept), diva-e Digital Commerce and Limesoda GmbH.
Does Arendicom have an API?
No public API is recorded for Arendicom.