Thresholds homes and supports
Thresholds Homes and Supports is a Canadian registered charity that delivers deeply affordable supportive housing and mental health services to 885 clients across Waterloo Region, Guelph-Wellington, and Dufferin-Caledon through 17 owned properties, OHT partnerships, and Indigenous-led programming.
- Company typePrivate
- Founded1980
- HeadquartersKitchener, Canada
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Thresholds homes and supports does
Thresholds Homes and Supports (THS) is a Canadian registered charitable non-profit founded in 1980 in Kitchener, Ontario, that provides deeply affordable supportive housing and wraparound mental health services to individuals experiencing mental health conditions, homelessness, and housing instability. The organization operates a portfolio of integrated programs covering crisis support, housing support, community support, peer support, recreation and wellness, property and maintenance, Indigenous-led programming, and an Age in Place program, delivering services across three Ontario regions: Waterloo Region, Guelph-Wellington, and Dufferin-Caledon.
THS operates 17 owned properties supplemented by dozens of landlord agreements, serving approximately 885 clients annually with the support of 180+ staff. Core infrastructure is human-delivered service rather than software: clinical and peer support, 24/7 transitional housing staff, in-home maintenance, and culturally safe programming delivered in partnership with Indigenous-led organizations such as Crow Shield Lodge. The organization is integrated with three Ontario Health Teams (Cambridge North Dumfries OHT, Guelph Wellington OHT, and KW4 OHT) and is expanding its physical footprint through two new-build developments: a Kitchener redevelopment at 667 Victoria Street South doubling units with 50% reserved for Indigenous residents, and a 13-unit seniors building at 14 Edinburgh Road South in Guelph funded in part by a $1.5M Housing Accelerator Fund grant from the City of Guelph.
Revenue is generated through a hybrid non-profit funding model combining government contracts (Ontario Health Teams, provincial health and housing programs), municipal and federal affordable-housing grants, and charitable donations. Client housing is charged at $2,250 per month, framed as a deeply affordable rate relative to comparable system costs of $6,000 per shelter bed and $60,000 per hospital bed. The go-to-market motion is direct-to-service delivery through owned properties, landlord partnerships, OHT referrals, and community outreach, with marketing primarily conducted via the organization's website, social media, monthly e-newsletter, and community events. THS is led by President Andrew Mercer, governed by a volunteer Board of Directors, and registered as a Canadian charity (Charitable Registration Number 130399801RR0001).
Thresholds homes and supports firmographics
Firmographics- Name
- Thresholds homes and supports
- Legal name
- Thresholds Homes and Supports
- Website
- https://thresholdssupports.ca
- Company type
- Private
- Founded year
- 1980
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Thresholds Homes and Supports is a Canadian registered charity that delivers deeply affordable supportive housing and mental health services to 885 clients across Waterloo Region, Guelph-Wellington, and Dufferin-Caledon through 17 owned properties, OHT partnerships, and Indigenous-led programming.
- Ownership category
- akta.pro rank
Thresholds homes and supports industry classification
Industry- Product category
- Affordable Supportive Housing and Mental Health Services
- NAICS
- Community Housing Services (62422), Temporary Shelters (624221)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Housing Assistance & Homeless Services (BPAGAEAB)
- akta.pro secondary industries
- Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)
Keywords
Where Thresholds homes and supports is headquartered
LocationHeadquarters
- HQ city
- Kitchener
- HQ country
- Canada
- HQ region
- North America
Offices5 records
Markets served
Thresholds homes and supports business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D
Revenue model
- Government/Funder Contracts: Funded through government health and housing programs, Ontario Health Teams, and charitable donations to provide affordable housing and mental health support services to clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Affordable supportive housing at $2,250/month per person |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Thresholds homes and supports product offering
Product offeringCore offering
Thresholds Homes and Supports operates as a registered charitable nonprofit providing deeply affordable supportive housing (priced at $2,250 per person per month) and a full set of mental health support programs for individuals in Ontario. The core delivery combines owned and landlord-partnered housing units with Crisis Support, Housing Support, Community Support, Peer Support, Recreation and Wellness, and Property and Maintenance services. Programs are integrated with Ontario Health Teams and culturally safe Indigenous programming to serve 885 clients across Dufferin-Caledon, Guelph-Wellington, and Waterloo Region.
Product overview
Thresholds Homes and Supports (THS) is a non-profit organization providing affordable housing and mental health support services. The organization operates a portfolio of integrated programs and services including Crisis Support, Housing Support, Community Support, Peer Support, Recreation and Wellness, and Property and Maintenance. THS provides transitional housing with 24/7 staff support and manages 17 owned properties plus landlord agreements across Dufferin-Caledon, Guelph-Wellington, and Waterloo Region. The organization serves 885 clients and is expanding through new housing developments including the 14 Edinburgh Road South project (13 affordable seniors units) and 667 Victoria Street South project (Indigenous-focused units). THS also offers specialized programming including Indigenous cultural supports, client feedback mechanisms, and supply donation programs.
Differentiator
Problem solved
Functional benefit
Products and services
- Crisis Support Immediate support services for individuals experiencing mental health crises, delivered as part of the organization's portfolio of mental health programs.
- Housing Support Affordable housing and housing-related assistance for individuals with mental health conditions, including transitional housing and landlord partnerships.
- Community Support Community-based services supporting individuals with mental health issues in Wellington County and Waterloo Region.
- Peer Support Client-led, educational support sessions facilitated by a Peer Support Worker to empower clients and build community through group discussions, sharing resources, and advocacy.
- Recreation and Wellness Recreation and wellness programming including special outings, trips, music therapy, gardening groups, and Camp Ki-Wi-Y to improve quality of life and mental health of clients.
- Property and Maintenance Property services including landlord relationships, mediation, annual inspections, and maintenance support including free repairs for clients.
- Indigenous Programming at Delhi Transitional housing program with wraparound care addressing the needs of Indigenous clients, including culturally safe spaces, status card assistance, and partnerships with Indigenous-led organizations like Crow Shield Lodge.
- Transitional Housing Shared residences with 24/7 staff support empowering previously unhoused individuals to work towards long-term community housing.
- Age in Place Program Program helping clients age in their homes with critical renovations and support services, serving the growing population of clients aged 55 and older (over 400 of 900 clients).
- 14 Edinburgh Road South Development New three-storey building in Guelph providing 13 deeply affordable rental homes for seniors with sustainable design, full accessibility, and on-site support staff.
- 667 Victoria Street South Development Property conversion in Kitchener that will more than double units on site, featuring mental health support, Indigenous healing garden, with 50% of units designated for Indigenous residents.
Quantifiable outcome
- 885 clients served annually with affordable housing and mental health support
- +3 more outcomes
Companies that use Thresholds homes and supports
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles3 records
Thresholds homes and supports technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Thresholds homes and supports partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- City of GuelphcoreThe City of Guelph generously donated land and $1.5 million through the federal Housing Accelerator Fund for the 14 Edinburgh Road South project, enabling 13 deeply affordable rental homes for seniors in Guelph.
- Crow Shield LodgecoreFormal partnership with Indigenous-led organization Crow Shield Lodge. Rooted in Indigenous knowledge and led by Indigenous staff, clients are provided culturally safe and supportive environment where cultural identities, personal goals, and healing journeys are respected.
- Cambridge North Dumfries OHTcoreOntario Health Team partnership for integrated healthcare delivery in Cambridge and North Dumfries region.
- Guelph Wellington OHTcoreOntario Health Team partnership for integrated healthcare delivery in Guelph and Wellington County.
- KW4 OHTcoreOntario Health Team partnership for integrated healthcare delivery in KW4 region (Kitchener, Waterloo, Wellesley, Woolwich, Wilmot, Woolwich).
Scale indicators6 records
Recent moves7 records
Expansion highlights6 records
Thresholds homes and supports competitors and assessment
Company assessmentDirect peers
- Fred Victor: Toronto-based nonprofit combining affordable housing and mental health/addictions support for individuals facing homelessness and complex needs. Closely aligned service model and target population.
- Canadian Mental Health Association: National charity delivering mental health services and supported housing across Canada, including in Ontario. Directly comparable to THS in mission and service delivery through local branches.
- The Good Shepherd: Hamilton-based nonprofit operating supportive housing, mental health programming, and community services across Ontario. Similar combination of housing plus wraparound health and social supports.
- St. Michael's Homes: Ontario charitable organization providing residential mental health treatment and supportive housing. Directly comparable in mental health housing delivery in Ontario.
- Margaret's Housing and Community Support Services: Toronto-area nonprofit offering supportive housing and mental health services for individuals with complex mental health needs. Directly overlapping mandate and delivery model.
- Cornerstone Housing for Women: Ottawa-based nonprofit providing supportive housing and wraparound services for women experiencing homelessness, mental health, and substance use challenges. Comparable model serving a defined vulnerable population in Ontario.
Broad incumbents
- WoodGreen Community Services: Large Toronto-based multi-service nonprofit offering housing, mental health, and community support across many programs. Comparable in integrated service delivery but operates at significantly greater scale and scope.
- Homes First Society: Larger Toronto-based provider operating a broad portfolio of affordable and supportive housing programs. Overlaps in client base but operates at greater scale and across more housing typologies.
Emerging players
- Eva's Initiatives: Toronto nonprofit focused on housing and supports for youth experiencing homelessness. Mission-overlapping but specialized on the youth segment, offering a complementary model.
Regional players
- Kitchener Downtown Community Health Centre: Local Waterloo Region health and social service provider offering primary care and community supports to vulnerable populations in the same geography as THS, with overlapping client referrals through KW4 OHT.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Thresholds homes and supports social profiles
Digital presenceThresholds homes and supports financial estimates
Financial estimateRevenue estimate
Valuation estimate
Thresholds homes and supports leadership team
Management profileNumber of profiles
Profiles1 record
Thresholds homes and supports funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Thresholds homes and supports M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Thresholds homes and supports
What does Thresholds homes and supports do?
Thresholds Homes and Supports operates as a registered charitable nonprofit providing deeply affordable supportive housing (priced at $2,250 per person per month) and a full set of mental health support programs for individuals in Ontario. The core delivery combines owned and landlord-partnered housing units with Crisis Support, Housing Support, Community Support, Peer Support, Recreation and Wellness, and Property and Maintenance services. Programs are integrated with Ontario Health Teams and culturally safe Indigenous programming to serve 885 clients across Dufferin-Caledon, Guelph-Wellington, and Waterloo Region.
Is Thresholds homes and supports a public or private company?
Thresholds homes and supports is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Thresholds homes and supports founded?
Thresholds homes and supports was founded in 1980. It employs 101 to 250 people.
Where is Thresholds homes and supports based?
Thresholds homes and supports is headquartered in Kitchener, Canada, in the North America region.
How does Thresholds homes and supports make money?
One revenue line is on record: government/Funder Contracts.
Who are Thresholds homes and supports's main competitors?
Direct peers on record are Fred Victor, Canadian Mental Health Association, The Good Shepherd, St. Michael's Homes, Margaret's Housing and Community Support Services and Cornerstone Housing for Women. Broad incumbents are WoodGreen Community Services and Homes First Society. Eva's Initiatives is listed as an emerging player. Kitchener Downtown Community Health Centre is listed as a regional player.
Does Thresholds homes and supports have an API?
No public API is recorded for Thresholds homes and supports.
What industry is Thresholds homes and supports in?
Thresholds homes and supports's product category is Affordable Supportive Housing and Mental Health Services. Its primary akta.pro industry code is BPAGAEAB, Housing Assistance & Homeless Services, with a secondary code of BPAIANAC, Homelessness Prevention, Shelter & Supportive Housing Services. Its NAICS code is 62422 and its SIC code is 8300.