Dura-Tech
Dura-Tech is a privately held managed IT services provider based in Manteno/Chicago, Illinois, offering flat-rate unlimited IT support, cybersecurity, compliance, and vCIO services to mid-market businesses with 25–250 users across the Chicagoland region and Wisconsin.
- Company typePrivate
- Founded2010
- HeadquartersManteno, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Dura-Tech does
Dura-Tech operates as a managed IT services provider serving mid-market businesses in the 25–250 user range across the Chicagoland region and Wisconsin. Per the input material, the company is headquartered in Manteno, Illinois (with the broader operational footprint including a Chicago HQ at 600 W Jackson Blvd and additional offices in Woodstock and Naperville), and delivers a 15-service portfolio under a single flat-rate unlimited-support subscription: Co-Managed IT, IT Help Desk, Cybersecurity, Data Backup & Disaster Recovery, vCIO/Technology Planning, HIPAA/PCI/FTC/General IT Compliance, Hardware-as-a-Service, Structured Cabling, VoIP, Managed Websites, Outsourced IT Support, and Disaster Recovery Planning.
The underlying technology is a managed-services platform built around 24/7 proactive monitoring and remote management agents, layered with multi-layered cybersecurity (endpoint detection and response, network security monitoring, email security, security awareness training), automated backup/recovery, and a vCIO layer for strategic IT planning. Pricing is quote-based flat-rate monthly subscription with unlimited support and no per-ticket charges; an additional Hardware-as-a-Service line enables recurring equipment revenue.
Go-to-market is sales-led, with local field and inside-sales engagement, local SEO across 19+ Chicagoland service-area pages, a client referral program, and direct call-booking CTAs. Target verticals span architecture/engineering/construction (primary), banks, CPAs, distribution/transportation/logistics, fire protection districts, law firms, manufacturing, municipalities, nonprofits, private schools, and professional services. The firm is privately held, independently operated, and recognized with Inc. 5000 (2024), CRN MSP 500 (2024), MSSP Alert Top 250 (2024), Expertise.com Best Managed IT in Chicago (2025), and a Bell Seal Silver for workplace mental health (2026). No revenue, headcount, funding, management roster, M&A, or AI/ML capability data was disclosed in the input.
Dura-Tech firmographics
Firmographics- Name
- Dura-Tech
- Legal name
- LeadingIT
- Website
- https://dura-tech.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Dura-Tech is a privately held managed IT services provider based in Manteno/Chicago, Illinois, offering flat-rate unlimited IT support, cybersecurity, compliance, and vCIO services to mid-market businesses with 25–250 users across the Chicagoland region and Wisconsin.
- Ownership category
- akta.pro rank
Dura-Tech industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Rental & Leasing (7377), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), Backup & DR Software Implementation & Managed Platforms (BPAEALAI)
Keywords
Where Dura-Tech is headquartered
LocationHeadquarters
- HQ city
- Manteno
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Dura-Tech business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services Subscription: Flat-rate monthly subscription model providing unlimited IT support for businesses with 25-250 users. One predictable price covers all support needs with no surprise bills or per-ticket charges.
- Hardware as a Service (HaaS): Flexible hardware leasing model allowing businesses to scale equipment needs while maintaining budget control
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - Flat Rate Unlimited Support |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Dura-Tech product offering
Product offeringCore offering
Dura-Tech delivers fully managed IT services for mid-market businesses with 25-250 users, bundling 24/7 monitoring, IT help desk, cybersecurity, data backup and disaster recovery, vCIO technology planning, compliance (HIPAA, PCI, FTC), Hardware as a Service, structured cabling, VoIP, and managed websites under one flat-rate monthly subscription. Service is delivered by local Chicago-area technicians with rapid on-site response capability, and is offered either as fully outsourced IT support or co-managed alongside a client's existing internal IT team.
Product overview
LeadingIT offers fully managed IT services as a single unified offering for growing organizations with 25 to 250 users. The portfolio consists of 15 integrated services delivered by local Chicago technicians with 24/7 monitoring: Co-Managed IT, IT Help Desk, Cybersecurity, Data Backup & Disaster Recovery, Technology Planning & Leadership (vCIO), HIPAA Compliance, PCI Compliance, FTC Compliance, IT Compliance, Hardware as a Service, Structured Cabling, VoIP Phone Systems, Managed Websites, Outsourced IT Support, and Disaster Recovery Planning. All services are bundled under one flat-rate pricing model with unlimited support, providing businesses with cost-effective, predictable IT expenses without per-ticket charges.
Differentiator
Problem solved
Functional benefit
Products and services
- Outsourced IT Support Fully outsourced IT management for businesses without internal IT staff, handling all technology needs end-to-end.
- Co-Managed IT Flexible IT management model that works alongside a client's existing internal IT team to fill gaps in cybersecurity, after-hours monitoring, compliance, infrastructure projects, and support during staff transitions.
- IT Help Desk Responsive technical support for employees including password resets, hardware troubleshooting, and network support, with critical issue response within 15 minutes via remote monitoring and on-site assistance within 1 hour for urgent problems.
- Cybersecurity Multi-layered security services including endpoint detection and response, network management and security monitoring, email security, security awareness training, and 24/7 threat detection to protect against ransomware, phishing, and data breaches.
- Data Backup & Disaster Recovery Automated backup and recovery services ensuring critical information across email, file systems, cloud services platforms, and line-of-business applications is backed up, stored securely, and quickly recoverable.
- Disaster Recovery Planning Planning and preparation services to ensure business continuity in the event of data loss, system failures, or other disasters.
- Technology Planning & Leadership (vCIO) Strategic guidance and leadership from certified staff delivering proactive IT guidance, account management, and clear lines of communication to help businesses navigate technology challenges and optimize IT infrastructure.
- Hardware as a Service (HaaS) Flexible equipment scaling model allowing businesses to maintain up-to-date office technology that is supported and ready while managing budget constraints.
- Structured Cabling Project coordination for structured cabling including assessment, design, installation, and testing through vetted cabling vendors for new office buildouts or aging cable upgrades.
- VoIP Phone Systems Selection, deployment, and ongoing support of Voice over IP phone systems including implementation coordination through trusted vendor partners and integration with existing network infrastructure.
- Managed Websites Website management and hosting services for Chicago businesses.
- HIPAA Compliance IT compliance services helping healthcare organizations meet and maintain HIPAA standards for protecting health information.
- PCI Compliance IT compliance services helping businesses processing payment card data meet and maintain PCI DSS compliance standards.
- FTC Compliance IT compliance services helping financial services, accounting firms, and other covered entities meet FTC Safeguards Rule compliance requirements.
- IT Compliance General IT compliance services helping Chicago businesses meet and maintain industry-specific regulatory standards from data security to audit preparation.
Quantifiable outcome
- Critical issues receive response within 15 minutes through remote monitoring
- +2 more outcomes
Companies that use Dura-Tech
Customer profileSegments11 records
Ideal customer profiles1 record
Dura-Tech technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Dura-Tech partnerships and signals
Strategic signalScale indicators5 records
Recent moves4 records
Expansion highlights5 records
Dura-Tech competitors and assessment
Company assessmentDirect peers
- NexusTek: Managed IT services and cloud solutions provider targeting SMB and mid-market customers with 24/7 support, cybersecurity, and compliance practices — comparable scale and customer profile.
- ZAG Technical Services: Managed IT services provider with 24/7 helpdesk, cybersecurity, and compliance support focused on regulated SMBs and mid-market accounts — closely mirrors LeadingIT's service mix and customer size band.
- Coretelligent: Managed IT, cybersecurity, and cloud services provider for mid-market and enterprise clients; offers co-managed IT, compliance, and vCIO services comparable to LeadingIT's core portfolio.
- Beringer Technology Group: Regional managed IT services and cybersecurity firm serving mid-market businesses with co-managed IT, compliance, and disaster recovery offerings — overlapping portfolio and target customer segment.
- Mindcore Technology Services: Mid-market managed IT services and cybersecurity provider serving SMBs with co-managed and fully outsourced IT support, flat-rate pricing, and 24/7 helpdesk — directly comparable to LeadingIT's offering and customer profile.
- Computex Technology Solutions: Managed IT services, cybersecurity, and HaaS provider focused on mid-market clients with co-managed and fully managed IT offerings — directly comparable business model and service scope.
Broad incumbents
- Rackspace Technology: Major managed cloud and IT services provider with broad cybersecurity, compliance, and co-managed offerings — overlaps with LeadingIT in managed IT, compliance, and vCIO services for mid-market accounts.
- ITSavvy: Large Midwest-based IT solutions and managed services provider with co-managed IT, cybersecurity, and HaaS capabilities — broader portfolio but overlapping mid-market customer overlap with LeadingIT.
- Insight Enterprises: Global IT solutions integrator offering managed services, cybersecurity, and HaaS at much greater scale — competes for the same upper mid-market clients and represents both a competitor and potential acquirer for LeadingIT.
Regional players
- Online Computers: Regional managed IT and HaaS provider in the Midwest serving SMBs with outsourced IT, cybersecurity, and structured cabling — similar geographic context and mid-market focus as LeadingIT.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Dura-Tech social profiles
Digital presenceDura-Tech compliance and trust
Trust signalCompliance3 records
Dura-Tech financial estimates
Financial estimateRevenue estimate
Valuation estimate
Dura-Tech leadership team
Management profileNumber of profiles
Dura-Tech funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Dura-Tech M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Dura-Tech
What does Dura-Tech do?
Dura-Tech delivers fully managed IT services for mid-market businesses with 25-250 users, bundling 24/7 monitoring, IT help desk, cybersecurity, data backup and disaster recovery, vCIO technology planning, compliance (HIPAA, PCI, FTC), Hardware as a Service, structured cabling, VoIP, and managed websites under one flat-rate monthly subscription. Service is delivered by local Chicago-area technicians with rapid on-site response capability, and is offered either as fully outsourced IT support or co-managed alongside a client's existing internal IT team.
Is Dura-Tech a public or private company?
Dura-Tech is a private company. It is classified as unknown and is currently operating.
When was Dura-Tech founded?
Dura-Tech was founded in 2010. It employs 1 to 10 people.
Where is Dura-Tech based?
Dura-Tech is headquartered in Manteno, United States, in the North America region.
How does Dura-Tech make money?
Two revenue lines are on record. Managed IT Services Subscription is the primary driver. The others are hardware as a Service (HaaS).
Who are Dura-Tech's main competitors?
Direct peers on record are NexusTek, ZAG Technical Services, Coretelligent, Beringer Technology Group, Mindcore Technology Services and Computex Technology Solutions. Broad incumbents are Rackspace Technology, ITSavvy and Insight Enterprises. Online Computers is listed as a regional player.
Does Dura-Tech have an API?
No public API is recorded for Dura-Tech.
What industry is Dura-Tech in?
Dura-Tech's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEAIAA, Managed Workplace Services (DaaS/Workplace-as-a-Service). Its NAICS code is 541513 and its SIC code is 7377.