ZAG Technical Services
ZAG Technical Services was a Northern California managed service provider specializing in agricultural manufacturing IT, offering managed IT, cybersecurity, cloud, and AI services to SMBs before its December 2025 acquisition by Harbor IT.
- Company typePrivate
- Founded2000
- HeadquartersSan Jose, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What ZAG Technical Services does
ZAG Technical Services was a privately held, founder-owned managed service provider founded around 2000 and headquartered in San Jose, California, delivering managed IT services to small and medium businesses across Northern California for more than two decades. The company operated a recurring-revenue model built around an unlimited IT support offering delivered by embedded account teams and engineers, with a vertical specialization in agricultural manufacturing — particularly leafy greens producers — that integrated automation, business intelligence, and operational technology into food production environments. Its broader service portfolio, as carried forward under Harbor IT, encompasses Managed IT Services, Managed Cybersecurity, Managed Cloud & Infrastructure, Advisory (Compliance & Risk), Managed AI, and Professional Services.
On December 8, 2025, ZAG was acquired by Harbor IT, a national cyber-first managed IT and cybersecurity provider, alongside New England Network Solutions. The transaction positioned ZAG's agricultural manufacturing and operational technology expertise within Harbor IT's broader Critical Infrastructure practice, extending the combined platform's coverage into private equity, healthcare, life sciences, airports, and energy sectors. Following the acquisition, ZAG transitioned to operating under the Harbor IT brand while retaining its engineering team, client relationships, and unlimited support model, gaining access to a Security Operations Center, national 24x7 coverage, and a broader managed services capability set. Leadership continuity at the engineering layer was preserved, with Harbor IT CEO Johnny Lieberman overseeing the integrated platform.
ZAG Technical Services firmographics
Firmographics- Name
- ZAG Technical Services
- Legal name
- ZAG Technical Services
- Website
- https://zagtech.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Acquired
- Headcount range
- 101–250 employees
- Short description
- ZAG Technical Services was a Northern California managed service provider specializing in agricultural manufacturing IT, offering managed IT, cybersecurity, cloud, and AI services to SMBs before its December 2025 acquisition by Harbor IT.
- Ownership category
- akta.pro rank
ZAG Technical Services industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design Services (541512), Other Computer Related Services (541519), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Governance, Risk & Compliance (GRC) Managed Services (BPAEADAJ)
Keywords
Where ZAG Technical Services is headquartered
LocationHeadquarters
- HQ city
- San Jose
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ZAG Technical Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Recurring managed IT services revenue model providing ongoing technology support, maintenance, and management to business clients, particularly in the agricultural manufacturing sector
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
ZAG Technical Services product offering
Product offeringCore offering
ZAG Technical Services is a managed service provider delivering managed IT, cybersecurity, cloud, and compliance services to businesses, with domain specialization in agricultural manufacturing (including leafy greens producers). The company integrates automation, business intelligence, and operational technology to manage IT infrastructure for clients across Northern California and beyond.
Product overview
ZAG Technical Services was a managed service provider (MSP) that delivered IT services to businesses across Northern California for over two decades. Following its acquisition by Harbor IT, the company now operates as part of a national Managed IT and Cybersecurity provider platform. The service portfolio includes Managed IT Services, Managed Cybersecurity, Managed Cloud & Infrastructure, Advisory (Compliance & Risk), Managed AI, and Professional Services — offering a comprehensive suite of cyber-led managed IT offerings for organizations in complex, mission-critical, and regulated environments including private equity, healthcare, critical infrastructure, and agriculture sectors.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services
Companies that use ZAG Technical Services
Customer profileSegments2 records
Ideal customer profiles2 records
ZAG Technical Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
ZAG Technical Services partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Harbor ITflagshipHarbor IT acquired ZAG Technical Services in December 2025 to expand its Critical Infrastructure practice and strengthen offerings in regulated industries including agriculture. ZAG's expertise in automation, business intelligence, and operational technology bolsters Harbor IT's capabilities. The acquisition enables Harbor IT to build a national platform providing broad IT services while maintaining ZAG's team and client relationships.
Scale indicators1 record
Recent moves5 records
Expansion highlights5 records
ZAG Technical Services competitors and assessment
Company assessmentOthers
- ConnectWise: Business management and automation platform purpose-built for MSPs. Functionally adjacent to ZAG as a tooling backbone, and competes for the same SMB IT-services wallet via its partner ecosystem.
- Kaseya (Datto): Provider of IT management software and services for MSPs and internal IT teams. Comparable as the underlying platform/RMM vendor that MSPs like ZAG use to deliver managed services.
Direct peers
- Ntiva: Regional and national managed IT, cloud, and cybersecurity provider headquartered in the Mid-Atlantic. Closely matches ZAG's managed services delivery model, SMB-to-mid-market focus, and emphasis on proactive IT support.
- Netrix Global: Managed IT services, cloud, and cybersecurity provider serving SMB and mid-market clients. Directly comparable service portfolio (managed IT, security, cloud, advisory) and similar GTM approach to ZAG.
- Dataprise: National managed IT services and cybersecurity provider serving mid-market and enterprise clients across the U.S. Directly comparable to ZAG/Harbor IT in MSP positioning, cybersecurity offerings, and vertical specializations including regulated industries.
- OnX Enterprise Solutions: Managed IT, cloud, and cybersecurity services provider for mid-market and enterprise clients. Comparable service mix to ZAG and overlaps in regulated-industry verticals.
Broad incumbents
- Kyndryl: Global IT infrastructure services provider serving enterprise and regulated industries. Broad incumbent offering overlapping managed IT, cloud, and security services that compete for the larger end of ZAG/Harbor's addressable market.
- Trustwave: Global managed security services provider (MSSP) with MDR, GRC, and cybersecurity consulting. Broad incumbent in the same managed cybersecurity and compliance services category ZAG/Harbor operate in.
Emerging players
- Arctic Wolf: Leading managed detection and response (MDR) and managed cybersecurity provider. Comparable to ZAG's managed cybersecurity service line; often partners with or competes against traditional MSPs for security contracts.
- eSentire: Managed detection and response and security operations provider targeting mid-market organizations. Comparable to ZAG's managed cybersecurity offering and increasingly partners with regional MSPs to deliver 24/7 SOC coverage.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks3 records
Key highlights7 records
Customer concentration
ZAG Technical Services social profiles
Digital presenceZAG Technical Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
ZAG Technical Services leadership team
Management profileNumber of profiles
Profiles2 records
ZAG Technical Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ZAG Technical Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ZAG Technical Services
What does ZAG Technical Services do?
ZAG Technical Services is a managed service provider delivering managed IT, cybersecurity, cloud, and compliance services to businesses, with domain specialization in agricultural manufacturing (including leafy greens producers). The company integrates automation, business intelligence, and operational technology to manage IT infrastructure for clients across Northern California and beyond.
Is ZAG Technical Services a public or private company?
ZAG Technical Services is a private company. It is classified as corporate owned and is currently acquired.
When was ZAG Technical Services founded?
ZAG Technical Services was founded in 2000. It employs 101 to 250 people.
Where is ZAG Technical Services based?
ZAG Technical Services is headquartered in San Jose, United States, in the North America region.
How does ZAG Technical Services make money?
One revenue line is on record: managed IT Services.
Who are ZAG Technical Services's main competitors?
Others on record are ConnectWise and Kaseya (Datto). Direct peers are Ntiva, Netrix Global, Dataprise and OnX Enterprise Solutions. Broad incumbents are Kyndryl and Trustwave. Emerging players are Arctic Wolf and eSentire.
Does ZAG Technical Services have an API?
No public API is recorded for ZAG Technical Services.
What industry is ZAG Technical Services in?
ZAG Technical Services's product category is Managed IT Services. Its primary akta.pro industry code is BPAEADAJ, Governance, Risk & Compliance (GRC) Managed Services. Its NAICS code is 541512 and its SIC code is 7370.