ITsavvy
ITsavvy is a US-based B2B technology solutions provider (founded 2004, Addison, IL) delivering integrated IT infrastructure, managed services, and NOC support to enterprise and mid-market clients nationwide. It was acquired by Xerox in October 2024 for $400 million and now operates as Xerox IT Solutions.
- Company typePrivate
- Founded2004
- HeadquartersOak Brook, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What ITsavvy does
ITsavvy is a United States-based B2B technology solutions provider founded in 2004, headquartered in Addison, Illinois, serving enterprise and mid-market clients nationwide. The company delivers integrated IT products and services — infrastructure solutions, technology solution implementation, and network operations center (NOC) support and consulting — through a direct field-sales motion, generating revenue primarily via managed services engagements. Its core proprietary asset is a next-generation NOC platform and global support services capability acquired through the February 2023 purchase of INOC LLC, which scaled its 24/7 infrastructure monitoring and incident response offering. Customer-facing operations are delivered through savvyPortal, a proprietary client portal used to manage accounts and service delivery, now hosted at savvyportal.xerox.com.
ITsavvy's go-to-market was horizontally segmented across industries, serving B2B clients with pain points around IT infrastructure, network operations, and technology implementation. Pricing is not publicly disclosed; the company does not appear to publish standard rate cards, consistent with custom managed-services contracts. From 2022 to 2023, the firm executed an aggressive M&A rollup under private equity owner GenNx360 Capital Partners, acquiring Technology Resource Advisors (Jan 2022), enfoPoint Solutions (May 2022), and INOC LLC (Feb 2023) to broaden its infrastructure, solutions, and NOC capabilities.
In October 2024, Xerox Holdings Corporation acquired ITsavvy for $400 million (cash plus promissory notes) as a strategic extension of Xerox's IT services line beyond its declining traditional print business. The acquisition was described as immediately accretive to Xerox earnings and cash flow. By 2026, ITsavvy had been fully rebranded and integrated as Xerox IT Solutions, with its website redirecting to xerox.com; savvyPortal has been retained on Xerox infrastructure to preserve customer continuity. As a result, ITsavvy no longer operates as an independent company.
ITsavvy firmographics
Firmographics- Name
- ITsavvy
- Legal name
- ITsavvy LLC
- Website
- https://itsavvy.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Acquired
- Headcount range
- 251–500 employees
- Short description
- ITsavvy is a US-based B2B technology solutions provider (founded 2004, Addison, IL) delivering integrated IT infrastructure, managed services, and NOC support to enterprise and mid-market clients nationwide. It was acquired by Xerox in October 2024 for $400 million and now operates as Xerox IT Solutions.
- Ownership category
- akta.pro rank
ITsavvy industry classification
Industry- Product category
- IT Managed Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Custom Computer Programming Services (541511), Computer Systems Design Services (541512)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Network Operations Outsourcing (NOC Services) (BPAEAMAD)
- akta.pro secondary industries
- Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ), IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH), ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC)
Keywords
Where ITsavvy is headquartered
LocationHeadquarters
- HQ city
- Oak Brook
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ITsavvy business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- IT Solutions and Services: Technology solutions provider offering infrastructure and solution capabilities to B2B clients nationwide. Revenue generated through IT services, solutions delivery, and support services including NOC support and consulting.
Go-to-market motion1 record
Distribution channels1 record
ITsavvy product offering
Product offeringCore offering
ITsavvy provides integrated IT products and technology solutions to B2B enterprise and mid-market clients across the United States, including IT infrastructure delivery, managed services, and network operations center (NOC) support. Following its acquisition by Xerox Holdings Corporation, the business now operates as Xerox IT Solutions, with customers accessing services through the savvyPortal client portal.
Product overview
ITsavvy is a technology solutions provider that has been consolidated into Xerox IT Solutions following Xerox's acquisition for $400 million. The company offers IT services including infrastructure and solution capabilities. Its primary client-facing product is savvyPortal, which provides account access for customers to manage their IT services. The company previously acquired INOC LLC (a NOC support and consulting provider) to expand its infrastructure capabilities, leveraging INOC's next-generation NOC platform and global support services.
Differentiator
Problem solved
Functional benefit
Brands
- savvyPortal: Customer portal for ITsavvy clients, now accessible at savvyportal.xerox.com
Products and services
- savvyPortal Client portal providing ITsavvy customers with account access to manage their IT services and accounts; now accessible at savvyportal.xerox.com as part of Xerox IT Solutions.
- Next-Generation NOC Platform & Global Support Services Network Operations Center platform with global support services, acquired through INOC LLC, delivering NOC support and consulting for infrastructure and solution capabilities to enterprise clients.
- Integrated IT Infrastructure & Technology Solutions Core offering providing integrated IT products, technology solutions, and infrastructure capabilities to B2B enterprise and mid-market clients across the United States.
Quantifiable outcome
- Xerox's revenue increased 26% YoY to over $2B in Q4 2025 following the acquisitions of Lexmark and ITsavvy
Companies that use ITsavvy
Customer profileSegments1 record
Ideal customer profiles1 record
ITsavvy technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
ITsavvy partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- INOC LLCcoreITsavvy acquired INOC LLC, a provider of NOC support and consulting, in February 2023. The acquisition aimed to expand ITsavvy's infrastructure and solution capabilities by leveraging INOC's next-generation NOC platform and global support services. INOC became part of ITsavvy's portfolio to enhance service offerings.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
ITsavvy competitors and assessment
Company assessmentDirect peers
- Black Box (AGC Networks): IT solutions and managed services provider focused on networking, unified communications, and NOC operations for enterprise clients, overlapping with ITsavvy's NOC and infrastructure offerings.
- Converge Technology Solutions: North American IT solutions and services provider built via rollup M&A, selling infrastructure, cloud, and managed services — comparable to ITsavvy's sponsor-backed acquisition-driven growth model.
- CDW Corporation: One of the largest U.S. B2B providers of integrated IT solutions and services across hardware, software, and managed services to enterprise and mid-market customers — directly comparable to ITsavvy's broadline IT solutions model.
- Insight Enterprises: Global B2B IT solutions integrator selling hardware, software, and services with a growing managed-services and intelligent solutions practice, closely mirroring ITsavvy's integrated solutions + services motion.
- ePlus: B2B IT solutions provider delivering hardware, software, and managed services with a similar mix of product resale and recurring services revenue to ITsavvy.
- Presidio: U.S.-focused IT solutions and managed services provider for mid-market and enterprise clients, with comparable offerings across infrastructure, cloud, and managed network operations.
- SHI International: Large privately held IT solutions provider offering hardware, software, and professional/managed services to enterprise and mid-market clients, operating with a horizontal go-to-market similar to ITsavvy.
- Logicalis: Global IT solutions and managed services provider specializing in enterprise infrastructure, networking, and NOC-style operations, comparable to ITsavvy's NOC and infrastructure capabilities.
- Connection (Connection, Inc.): U.S. enterprise IT solutions provider delivering hardware, software, and services to mid-market and public-sector clients, comparable in customer profile and product/services mix.
Broad incumbents
- Computacenter: Large publicly traded European-headquartered IT solutions integrator offering enterprise hardware, software, and managed services with a much broader international footprint than ITsavvy.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
ITsavvy social profiles
Digital presenceITsavvy financial estimates
Financial estimateRevenue estimate
Valuation estimate
ITsavvy leadership team
Management profileNumber of profiles
Profiles1 record
ITsavvy subsidiaries and ownership
Company hierarchySubsidiaries1 record
ITsavvy funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ITsavvy M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ITsavvy
What does ITsavvy do?
ITsavvy provides integrated IT products and technology solutions to B2B enterprise and mid-market clients across the United States, including IT infrastructure delivery, managed services, and network operations center (NOC) support. Following its acquisition by Xerox Holdings Corporation, the business now operates as Xerox IT Solutions, with customers accessing services through the savvyPortal client portal.
Is ITsavvy a public or private company?
ITsavvy is a private company. It is classified as corporate owned and is currently acquired.
When was ITsavvy founded?
ITsavvy was founded in 2004. It employs 251 to 500 people.
Where is ITsavvy based?
ITsavvy is headquartered in Oak Brook, United States, in the North America region.
How does ITsavvy make money?
One revenue line is on record: IT Solutions and Services.
Who are ITsavvy's main competitors?
Direct peers on record are Black Box (AGC Networks), Converge Technology Solutions, CDW Corporation, Insight Enterprises, ePlus, Presidio, SHI International, Logicalis and Connection (Connection, Inc.). Computacenter is listed as a broad incumbent.
Does ITsavvy have an API?
No public API is recorded for ITsavvy.
What industry is ITsavvy in?
ITsavvy's product category is IT Managed Services. Its primary akta.pro industry code is BPAEAMAD, Network Operations Outsourcing (NOC Services), with a secondary code of HDAIAGAJ, Network Monitoring, Assurance & Managed NOC Services (SLA Ops). Its NAICS code is 51821 and its SIC code is 7370.