Impact Computing
Impact Computing is a Preston-based managed IT service provider founded in 1999, delivering Microsoft 365-centric managed IT support, cybersecurity, and business continuity services to SMEs across Lancashire and the North West of England.
- Company typePrivate
- Founded1999
- HeadquartersPreston, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Impact Computing does
Impact Computing & Consulting Ltd is a privately held managed IT service provider (MSP) founded in 1999 and headquartered in Preston, Lancashire, serving small and medium-sized enterprises across the North West of England. The company delivers fixed-rate recurring managed IT support — including unlimited telephone, remote, and on-site engineering support paid by Direct Debit — alongside a portfolio of complementary products: 24/7 monitoring, cybersecurity services aligned with Cyber Essentials and ISO 27001 frameworks, business continuity solutions via Datto partnership, and Microsoft 365-centric services including migration and management.
Its flagship offering is the Thrive Managed 365 Solution, a proprietary bundled package that combines Microsoft 365 licensing, security hardening, productivity enablement (Teams, SharePoint, OneDrive, Exchange Online), and VIP support. Underlying technology is anchored on the Microsoft 365 ecosystem with Datto for backup, Google tools for analytics and remarketing, and Sage/Xero support for accounting integrations. The company holds Cyber Essentials Plus, ISO 27001, and Microsoft 365 Enterprise Administrator Expert certifications.
Impact Computing operates a sales-led, relationship-driven GTM motion targeting SMEs across professional services, accountancy, legal, manufacturing, distribution, engineering, recruitment, and multi-site businesses. Geographic coverage spans Preston, Leyland, Chorley, Blackpool, Blackburn, Manchester, and Burnley. Distribution is via direct sales from the Preston headquarters, inside sales via a single direct phone line, and a referral network of long-standing clients. Founder/Managing Director Adam Gregson leads the company with a stable management team; the business is closely held with no external venture or private equity funding disclosed.
Impact Computing firmographics
Firmographics- Name
- Impact Computing
- Legal name
- Impact Computing & Consulting Ltd
- Website
- https://impactcomputing.co.uk
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Impact Computing is a Preston-based managed IT service provider founded in 1999, delivering Microsoft 365-centric managed IT support, cybersecurity, and business continuity services to SMEs across Lancashire and the North West of England.
- Ownership category
- akta.pro rank
Impact Computing industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Other Computer Related Services (541519)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
Keywords
Where Impact Computing is headquartered
LocationHeadquarters
- HQ city
- Preston
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Impact Computing business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Support Services: Fixed-rate monthly managed IT support paid by Direct Debit, providing unlimited telephone, remote, and onsite support during business hours. Includes proactive maintenance, monitoring, and strategic IT guidance.
- IT Equipment Supply and Service: Supply and installation of hardware, software, and hosted services for additional staff members.
- Cloud and Microsoft 365 Solutions: Licensing, management, migrations, and security hardening for Microsoft 365 environments. Delivered as part of Thrive managed solution.
- Professional Services: Consulting services including IT systems reviews, infrastructure audits, network design, and strategic planning.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Support - Fixed monthly rate |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Impact Computing product offering
Product offeringCore offering
Impact Computing provides managed IT support services to SMEs, including a helpdesk, on-site engineering visits, cyber security protection, and full Microsoft 365 administration. The firm operates as an outsourced IT department, bundling proactive monitoring, user support, and security tooling into recurring service contracts.
Product overview
Impact Computing is a Managed IT Service Provider (MSP) offering a unified portfolio of IT support and solutions primarily built around Microsoft 365. The core offering consists of managed IT support services (telephone, remote, and on-site), supplemented by dedicated Cyber Security services and the proprietary Thrive Managed 365 Solution. Thrive serves as the flagship Microsoft 365 management product, integrating security, productivity tools (Teams, SharePoint, OneDrive, Exchange Online), and VIP support. Additional modules include Teams Phone (VoIP), Business Continuity & Data Recovery (Datto-powered backup solutions), Network Design, and Managed On-Site Servers. Security-specific offerings include Cyber Security Assessments, Incident Response & Recovery, and Cyber Essentials Certification support. The company operates across Lancashire and North West England serving SMEs in professional services, manufacturing, engineering, distribution, and recruitment sectors.
Differentiator
Problem solved
Functional benefit
Brands
- Thrive – Managed 365 Solution: A managed Microsoft 365 solution bringing together Security, Productivity and VIP Support in one package, aligned with the Government's Cyber Essentials Scheme.
Products and services
- Managed IT Support
- Cyber Security Services
- Microsoft 365 Management
- Business Continuity & Backup
Quantifiable outcome
- Hardware failure recovery within 90 minutes for manufacturing client, compared to typical 1-2 day manual recovery
- +3 more outcomes
Companies that use Impact Computing
Customer profileNamed customers17 records
Segments7 records
Ideal customer profiles1 record
Impact Computing technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature5 records
Impact Computing partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor and core.
- The Christie FoundationminorCharitable partnership through 24-hour virtual racing marathon raising over £1,000 for The Christie Foundation in Manchester.
- Voodoo AgencyminorWeb design and marketing agency that redesigned Impact Computing's company brand and produced new website and marketing brochures.
- Kirkham Juniors FCminorSponsorship of U11 Reds team including home and away kit and tracksuits. Part of community giving programme that has donated over £4,000 to local charities since 2019.
- MicrosoftcoreAs a Microsoft partner, Impact Computing provides Microsoft 365 solutions including Teams Phone, SharePoint, Exchange Online, and cloud services. The company has certified engineers including Microsoft 365 Enterprise Administrator Experts and Teams: Teamwork Administrator Experts.
- DattocoreDatto authorised partner providing business continuity solutions with on-site and off-site server replication, automatic hourly backups, and ransomware protection.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Impact Computing competitors and assessment
Company assessmentDirect peers
- ramsac: ramsac is a Surrey-based UK MSP offering managed IT support, Microsoft 365, cybersecurity, and business continuity to SMEs. Comparable in service portfolio, recurring revenue model, and Microsoft-led approach.
- Littlefish: Littlefish is a UK managed IT services and cybersecurity provider with strong Microsoft alignment and SME/mid-market focus. Comparable services in managed support, cyber, and Microsoft 365; slightly larger scale.
- Neuways: Neuways is a UK managed IT services provider delivering Microsoft 365, cybersecurity, and cloud support to SMEs. Directly comparable in service offering and target customer profile.
- Whitehall IT: Whitehall IT is a regional UK MSP offering managed IT support, cloud, and cybersecurity to SMEs. Comparable in size, SME focus, and Microsoft-centric service stack.
- Netstar UK: Netstar is a London-based UK MSP providing managed IT, Microsoft 365, and security services to SMEs. Overlapping service portfolio and Microsoft-led approach make it a relevant direct comparable.
- Mirus IT Solutions: Mirus IT Solutions is a UK managed IT service provider focused on Microsoft 365, cloud, and cybersecurity for SMEs across the Midlands and North. Directly comparable to Impact in business model, Microsoft-centric stack, and SME target market.
- Cantium Business Solutions: Cantium is a UK IT managed services provider supporting SMEs with Microsoft 365, cloud, and cybersecurity services. Comparable in service mix and target market.
- Probrand: Probrand is a UK IT services provider offering managed IT, Microsoft licensing, and IT support to SMEs. Comparable in Microsoft-aligned services and SME segment, though with broader geographic reach.
Broad incumbents
- Node4: Node4 is a larger UK managed services and cloud infrastructure provider offering Microsoft 365, cyber security, and managed IT support. Wider portfolio across mid-market and enterprise; overlaps directly with Impact's managed services and Microsoft offering.
- Content+Cloud: Content+Cloud (now part of Northdoor) is a UK Microsoft-focused managed services and cloud provider serving mid-market and enterprise. Broader scale and geographic reach than Impact, but overlapping Microsoft 365 and managed security positioning.
Market position
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Impact Computing social profiles
Digital presenceImpact Computing compliance and trust
Trust signalCompliance4 records
Impact Computing financial estimates
Financial estimateRevenue estimate
Valuation estimate
Impact Computing leadership team
Management profileNumber of profiles
Profiles1 record
Impact Computing funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Impact Computing M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Impact Computing
What does Impact Computing do?
Impact Computing provides managed IT support services to SMEs, including a helpdesk, on-site engineering visits, cyber security protection, and full Microsoft 365 administration. The firm operates as an outsourced IT department, bundling proactive monitoring, user support, and security tooling into recurring service contracts.
Is Impact Computing a public or private company?
Impact Computing is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Impact Computing founded?
Impact Computing was founded in 1999. It employs 11 to 50 people.
Where is Impact Computing based?
Impact Computing is headquartered in Preston, United Kingdom, in the Europe region.
How does Impact Computing make money?
Four revenue lines are on record. Managed IT Support Services are the primary driver. The others are IT Equipment Supply and Service, cloud and Microsoft 365 Solutions and professional Services.
Who are Impact Computing's main competitors?
Direct peers on record are ramsac, Littlefish, Neuways, Whitehall IT, Netstar UK, Mirus IT Solutions, Cantium Business Solutions and Probrand. Broad incumbents are Node4 and Content+Cloud.
Does Impact Computing have an API?
No public API is recorded for Impact Computing.
What industry is Impact Computing in?
Impact Computing's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize). Its NAICS code is 541513 and its SIC code is 7370.