What Arrow Technologies does

Arrow Technologies Vietnam (legal name: Công Ty TNHH Công Nghệ Arrow Việt Nam) is a Hanoi-based private software development company and wholly-owned subsidiary of TRI-ARROW, a Japanese firm established in 1979 in petrochemical design. Founded in 2014, the company operates a 51-100 person engineering organization delivering custom software outsourcing primarily to Japanese enterprise clients, with dedicated contact points in both Hanoi and Tokyo and multilingual support (Vietnamese, Japanese, English). Its service portfolio covers the full software lifecycle: research, design, testing, maintenance, improvement, and management, with technical depth in AI/machine learning, VR/AR 3D applications, ERP systems, and multi-platform development using stacks such as Unity, React, and Spring Boot.

The company has built a portfolio of six proprietary products layered on top of its services business. These include the Construction Machine Simulator, a VR-based heavy-equipment training application compatible with Oculus Quest 2; the Solar Drone, a computer-vision-based inspection system that classifies solar panel quality; TRI-ARROW Hands-On Lab, an online learning platform with simulation environments for Linux, servers, databases, and machine learning; MEMS, a medical equipment and consumables management system deployed at Vietnamese hospitals; the QCD System, a JIRA-integrated quality/cost/delivery reporting tool; and TriarrowOCR, an in-house optical character recognition system.

Revenue derives from two streams: professional-services fees for custom Japanese-market software outsourcing, and one-time license sales of proprietary products such as construction simulators, solar drones, MEMS, QCD, and TriarrowOCR. Pricing is quote-based and not publicly disclosed. Go-to-market is direct enterprise sales, with the Japan office acting as the primary channel into Japanese clients. Industry memberships include VINASA (joined 2016) and a 2017 partnership with Hanoi University of Science and Technology for talent pipeline development.

Name

Arrow Technologies

Legal name

Công Ty TNHH Công Nghệ Arrow Việt Nam

Website

https://arrow-tech.vn

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

51–100 employees

Short description

Arrow Technologies Vietnam is a Hanoi-based software development subsidiary of Japanese firm TRI-ARROW, delivering custom software outsourcing to Japanese enterprise clients and operating a portfolio of six proprietary products spanning VR training simulators, AI-based solar inspection, e-learning, medical equipment management, and document OCR.

Ownership category

akta.pro rank

Product category

Enterprise Software Development

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

AI/ML Engineering & Model Development Services (BPAEAHAF)

akta.pro secondary industries

Technical & Vocational (TVET) Simulations (Welding, Electrical, HVAC, Automotive) (EDAFAJAB), Digital Twins & Scenario-Based Systems Training (Equipment/Process Simulators) (EDAFAJAJ), Digital Learning Content Development (eLearning, Labs, Simulations) (BPAEANAD)

Keywords

• Software outsourcing services
• VR training simulators
• Computer vision solutions
• Enterprise software development
• AI machine learning systems

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Outsourcing Services: Custom software outsourcing services for Japanese clients, providing development, testing, and maintenance capabilities with a focus on quality for the Japanese market
2. Proprietary Product Sales: Sale of proprietary products including construction machine simulators, solar drones, and software solutions like MEMS, QCD system, and OCR system

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Arrow Technologies Vietnam develops and sells proprietary software products (VR-based construction equipment simulators, AI-powered solar drone inspection, medical equipment management systems, OCR tools, and online learning platforms) while providing custom software outsourcing and R&D services primarily for Japanese enterprise clients, leveraging Japanese language capabilities and quality standards.

Product overview

Arrow Technologies Vietnam operates as a software development company offering a portfolio of proprietary products alongside outsourcing and R&D services. Its core product lineup includes six named offerings: (1) Construction Machine Simulator — a VR-based heavy equipment training simulator; (2) Solar Drone — an AI-powered drone solution for solar panel quality inspection using computer vision; (3) Hands-On Lab — an online learning platform with simulation environments for Linux, servers, databases, and machine learning; (4) MEMS — a medical device and equipment management system for hospitals; (5) QCD System — a project management reporting tool integrating with JIRA for automated quality, cost, and delivery reporting; and (6) TriarrowOCR — an optical character recognition system for document digitisation. In addition to these products, the company provides custom software outsourcing and research & development services drawing on its team of engineers experienced in Japanese market requirements.

Differentiator

Problem solved

Functional benefit

Brands

• TRI-ARROW Hands-On Lab: Online learning platform for Linux commands, servers, databases configuration, and machine learning
• MEMS
• QCD System
• TriarrowOCR

Products and services

• Construction Machine Simulator (建設機械シミュレータ) VR-based heavy equipment simulator that allows operators and trainees to practice operating construction machinery (including excavators and backhoes) in a virtual environment on Oculus Quest 2. Designed to address operator shortages and enable inexperienced workers to learn heavy equipment operation safely.
• Solar Drone (ソーラードローン) Drone-based solar panel inspection solution that uses computer vision technology and AI modules to classify solar panel quality, enabling simple and efficient monitoring of solar cell installations for maintenance purposes.
• TRI-ARROW Hands-On Lab (ハンズオンラボ) Online learning platform providing hands-on simulation environments for Linux commands, server configuration, databases, and machine learning using JupyterLab. Designed to develop practical engineering skills in a failure-safe virtual environment.
• MEMS (Medical Equipment Management System) Medical device management solution that enables hospitals to manage all medical equipment and consumables, including maintenance tracking and lifecycle management of medical devices. Deployed at hospitals including Viet Duc Hospital and Saint Paul Hospital in Hanoi.
• QCD System Quality, Cost, and Delivery management system that integrates with JIRA Cloud to automatically synchronise project data, enabling rapid generation of QA reports, progress reports, and cost reports for development teams.
• TriarrowOCR System (OCR システム) Optical Character Recognition system for text recognition from documents, enabling digitisation and extraction of text from paper documents and images.
• Software Outsourcing Services Custom software outsourcing services with engineers experienced in serving Japanese partner companies, offering software development, testing, and maintenance at optimised cost with focus on quality for the Japanese market.
• Research and Development Services Research and development services focused on building systems for communities and daily life, covering AI, ERP, and cloud applications, turning ideas into products in the shortest possible time.

Quantifiable outcome

• Reduced training risk through simulation environments for critical industrial operations

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability4 records

Feature6 records

Partnerships

One partnership is on record.

• VINASA (Vietnam Software and IT Services Association)coreStrategic or Co-development Partner · 23 May 2016Arrow Technologies Vietnam became an official member of VINASA in May 2016. VINASA is a professional organization established in April 2002 that connects software enterprises and promotes the Vietnam software industry. The association has 302 corporate members and maintains relationships with international IT organizations including ASOCIO and WITSA. Membership provides opportunities for business expansion domestically and internationally.

Scale indicators2 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• TMA Solutions: Vietnam-based software outsourcing and R&D services firm with strong Japan and U.S. client bases. Comparable in offering outsourced development, embedded engineering, and proprietary product development.
• KMS Technology: Vietnam-origin IT services company providing custom software development and QA services to global clients, including Japan. Comparable business model to ATV's outsourcing arm and similar product incubation approach.
• CMC Corporation: Major Vietnamese IT services and solutions group with software outsourcing, cloud, and enterprise systems offerings. Overlaps with ATV's ERP and cloud application development work for the local and regional market.
• Nagarro: Global digital engineering and IT services company with emerging VR/AR and AI capabilities. Comparable as a services-led firm with adjacent digital product ambitions similar to ATV's diversification trajectory.
• FPT Software: Vietnam's largest IT services and outsourcing company with deep Japan-focused delivery centers. Most direct comparable to ATV's outsourcing business, with significantly greater scale and enterprise reach.

Emerging players

• Interplay Learning: VR-based training platform for skilled trades (HVAC, electrical, plumbing, multi-family maintenance). Most direct competitor to ATV's Construction Machine Simulator, though focused on North American trades.
• Serious Labs (Global eTraining): VR training simulators for heavy equipment operation (excavators, cranes, aerial work platforms). Closest functional peer to ATV's Construction Machine Simulator and Backhoe Simulator products.

Broad incumbents

• Linewise (LINE/Yahoo Japan / LY Corporation): Major Japanese tech group with significant engineering operations in Vietnam and broader Southeast Asia. Comparable as a Japanese-headquartered platform with scale Vietnamese engineering capacity, defining competitive context for Japanese-Vietnamese IT service suppliers.
• Fujitsu: Global Japanese-headquartered IT services and hardware company. Comparable as a broad incumbent that defines the offshore delivery expectations Japanese clients bring to suppliers like ATV.
• NTT Data: Large Japanese IT services incumbent serving Japanese enterprises globally. Comparable as the prime contractor relationship that drives much of the Japan offshoring demand ATV taps into.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/arrowtechnologies
• LinkedInlinkedin.com/company/arrow-technologies-vn

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arrow Technologies