What Indorelawan does

Indorelawan is an Indonesian non-profit online organization founded in 2016 that operates a web-based volunteer matching platform connecting individual volunteers with social organizations, NGOs, and corporate CSR programs. The platform functions as a marketplace with three primary service lines: "Jadi Relawan" (volunteer search and registration for individuals), "Cari Relawan" (volunteer recruitment for organizations), and "Kerjasama CSR" (CSR partnership facilitation for corporations). As of the latest data, the platform reports 314,450 registered volunteers, 6,541 social organizations, and 13,446 volunteer activities, with no disclosed mobile app or API offering.

The organization's underlying technology is a straightforward self-serve web platform at indorelawan.org, supplemented by a blog, social media presence across Facebook, Instagram, YouTube, TikTok, and WhatsApp, and an in-kind cloud infrastructure arrangement with Biznet Gio Cloud. Product surface includes donation processing, activity categorization (Event, Regular, Project, Webinar), and impact-tracking sub-programs branded as Generasi Relawan — specifically Generasi Bebas Stunting (1,000 Posyandu recorded), Generasi Literasi (602 reading parks, 21,665 books donated), and Generasi Bebas Plastik (673 waste banks, 3,853 kg sorted waste).

Indorelawan generates revenue through CSR partnership services with corporations and donation processing, while the platform remains free for both volunteers and social organizations. Capital sources were primarily early-stage: an angel round of IDR 10 million from six investors, followed by a post-experiment founding investor round of IDR 50 million from four backers including Indika Energy and Paragon Technology & Innovation. Headcount is reported at 1–10 employees operating from a single Jakarta headquarters. No revenue, valuation, or headcount growth figures have been disclosed since the 2016 funding.

Name

Indorelawan

Legal name

Indorelawan

Website

https://indorelawan.org

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Indorelawan is an Indonesian non-profit web platform founded in 2016 that connects 314,000+ individual volunteers with 6,500+ social organizations and corporate CSR programs across Indonesia.

Ownership category

akta.pro rank

Headquarters

HQ city

Dki Jakarta

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. CSR Partnership Services: Companies partner with Indorelawan for CSR programs, involving local communities and volunteers
2. Donation Processing: Platform facilitates donations to support volunteer activities and organizations

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Indorelawan operates an online volunteer-matching marketplace that connects individual volunteers with social organizations, NGOs, and community programs across Indonesia. The platform enables volunteers to search activities by interest, location, and social issue, and lets organizations post opportunities and find suitable volunteers. It additionally offers a CSR partnership program for corporations, a donation feature, and branded impact programs (Generasi Bebas Stunting, Generasi Literasi, Generasi Bebas Plastik).

Product overview

Indorelawan is a volunteer management platform that connects volunteers with social organizations and communities in Indonesia. The platform operates as a unified system with multiple integrated services: a volunteer matching service (Jadi Relawan), an organization recruitment service (Cari Relawan), a CSR partnership program (Kerjasama CSR), and activity categorization through its Collaboration Program (Program Kolaborasi). The platform also includes impact tracking programs under Generasi Relawan, a blog content section, and a donation feature. Users can search for activities by type (Event, Regular, Project, Webinar), interest, and location. The platform serves as the primary hub for volunteer matching and social impact coordination in Indonesia.

Differentiator

Problem solved

Functional benefit

Brands

• Generasi Bebas Stunting: A program under Indorelawan focused on combating childhood stunting in Indonesia through community education and data collection (1,000 Posyandu recorded).
• Generasi Literasi
• Generasi Bebas Plastik

Products and services

• Indorelawan Platform
• Jadi Relawan (Be a Volunteer) Service
• Cari Relawan (Find Volunteers) Service
• Kerjasama CSR (CSR Collaboration)
• Generasi Relawan (Volunteer Generation) Programs Branded impact measurement and tracking programs including Generasi Bebas Stunting (Stunting Prevention: 1,000 Posyandu recorded, 2,411 people educated), Generasi Literasi (Literacy: 602 Taman Baca, 21,665 books donated), and Generasi Bebas Plastik (Plastic-Free: 673 waste banks, 3,853 kg waste sorted).
• Donasi (Donation) Donation feature that allows users to support volunteer activities and social causes through the Indorelawan platform, with funds processed to support organizational operations.

Quantifiable outcome

• 6,878 volunteers participating in Generasi Relawan programs
• +5 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered minor and core.

• Biznet Gio CloudminorOthersCloud infrastructure service provider supporting Indorelawan's platform operations as part of their mitra (partner) program.
• Australian Volunteers Program (AVP)coreStrategic or Co-development PartnerCollaborated with Indorelawan to conduct research dissemination on volunteering practices in Indonesia, held in November 2024.
• EmpatikacoreStrategic or Co-development PartnerResearch partner collaborating with Indorelawan and Australian Volunteers Program on volunteering research in Indonesia.
• FoodCycle IndonesiaminorGTM or Marketing PartnerNonprofit partner focused on reducing food waste, with volunteer opportunities listed on Indorelawan's platform.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Taproot Foundation: Established US nonprofit focused on mobilizing skills-based pro-bono service through corporate partnerships. Comparable to Indorelawan in leveraging corporate-CSR demand to drive volunteer engagement with social organizations, though operating in a more mature US pro-bono market.
• Points of Light: Large global nonprofit organization operating the HandsOn Network that mobilizes volunteers across many geographies and programs. Comparable to Indorelawan in its volunteer-mobilization mission, but functions as a much broader umbrella across many countries and program types rather than a single-country digital marketplace.

Direct peers

• VolunteerHub: Volunteer management software platform that helps nonprofits recruit, schedule, and track volunteers. Comparable to Indorelawan's Cari Relawan (find volunteers) and activity posting functionality, though positioned more as B2B SaaS for individual organizations rather than a consumer marketplace.
• Idealist: Global nonprofit job and volunteer matching platform serving individuals and organizations across social-impact sectors. It is comparable to Indorelawan in operating a free, two-sided platform for connecting talent with social-purpose opportunities, including international roles.
• VolunteerMatch: US-based online volunteer matching platform connecting individuals with nonprofit opportunities. It is the closest direct analog to Indorelawan's two-sided volunteer-organization marketplace model, differing mainly by geography and the lack of an explicit corporate-CSR monetization layer.
• Catchafire: Skills-based volunteer matching platform that pairs professionals with nonprofits needing specific expertise. Comparable to Indorelawan as a digital marketplace enabling volunteer engagement, with a more specialized focus on pro-bono skills rather than general volunteering.

Others

• Relianz / Doing Good Index platforms: Adjacent ecosystem participants including CSR rating, impact-measurement, and nonprofit-capacity-building organizations supporting the same Indonesian social-sector market that Indorelawan serves. They are comparable as enabling/thematic actors rather than direct volunteer-marketplace competitors.

Regional players

• BenihBaik: Indonesian social-impact donation and crowdfunding platform connecting donors with vetted social campaigns and NGOs. Comparable to Indorelawan as an Indonesian social-purpose platform, with closer overlap on the donation-processing revenue stream and nonprofit partnership layer than on volunteer mobilization per se.
• Kitabisa: Indonesia's largest crowdfunding and donation platform for social causes, Zakat, and disaster relief. Comparable to Indorelawan as a leading Indonesian digital platform routing resources to social organizations, though oriented toward financial donations rather than volunteer matching.

Emerging players

• Aktivitas Bagi Sesama / Ayo Indonesia: Indonesian social-purpose platform aggregating donation, volunteering, and social-action opportunities. Comparable to Indorelawan as a domestic peer in the volunteer and social-action category, though generally considered smaller in volunteer-side scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/indorelawan
• YouTubeyoutube.com/channel/UCKVbvOX-J6AB4bi8AAlti-A
• Facebookfacebook.com/Indorelawan
• LinkedInlinkedin.com/company/indorelawan
• Instagraminstagram.com/indorelawan
• TikToktiktok.com/@indorelawan

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Indorelawan