What Kitabisa.com does

Kitabisa.com is Indonesia's largest integrated digital charitable giving and social impact platform, founded in 2013 and headquartered in Jakarta. The platform operates as a verified, regulatorily permitted marketplace connecting more than 10 million cumulative individual donors (#OrangBaik), 3,500+ NGOs and foundations, and 400+ corporate CSR partners across Indonesia. Core functionality includes Donasi (general donations), Zakat (Islamic almsgiving with calculator and routing to BAZNAS, Dompet Dhuafa, LAZISMU, and Rumah Zakat), Wakaf (endowments), and Galang Dana (crowdfunding for individuals and organizations). The platform runs on cloud-based infrastructure with iOS and Android mobile apps, a PWA website, real-time donation tracking, and 12+ payment integrations including QRIS, GoPay, DANA, ShopeePay, and major Indonesian banks.

Revenue is generated primarily through transaction fees on processed donations, supplemented by custom-priced corporate CSR engagement fees through the dedicated kitabisa.org portal and recurring premium revenue from the SalingJaga sharia life insurance subsidiary acquired in January 2024. The basic donor experience is free, with the business monetizing at the transaction layer via a take-rate model, complemented by B2B professional services for corporate CSR programs. The platform's go-to-market combines product-led growth (mobile app and self-serve campaign creation) with a community-led B2B motion targeting Indonesian corporations and brands for ESG-driven impact programs, payroll giving, and branded campaigns.

Kitabisa holds official permits from Indonesia's Ministry of Social Affairs (Kemensos), Ministry of Communication and Informatics (Kominfo), Ministry of Law and Human Rights (Kemenkumham), BAZNAS, BSI, and BWI, and maintains Wajar Tanpa Pengecualian (unqualified) audit status. All campaign organizers are verified through third-party identity checks tied to government KTP databases and organizational documentation (NPWP, notary deeds). Strategic partnerships include a 2026 blended finance endowment with Bakti Barito Foundation targeting Rp13 billion+ for climate education across 222 schools, and operational integrations with major Islamic charitable institutions for Zakat and Wakaf distribution to verified mustahik.

Name

Kitabisa.com

Legal name

Kitabisa

Website

https://kitabisa.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Kitabisa.com is Indonesia's largest integrated digital fundraising and social impact platform, enabling individual donors, NGOs, and corporate CSR partners to transact verified donations, Zakat, Wakaf, and sharia insurance products under a multi-regulator-permitted marketplace.

Ownership category

akta.pro rank

Product category

Online Fundraising & Donation Platform

NAICS

Other Grantmaking and Giving Services (813219), Grantmaking and Giving Services (81321)

SIC

Services-Social Services (8300)

akta.pro primary industry

Creator Fundraising & Crowdfunding Platforms (Recurring/Project-Based) (MPACAFAJ)

akta.pro secondary industry

Grantmaking & Philanthropic Funds (Institutional Donors) (BPADAOAB)

Keywords

• Online fundraising platform
• Crowdfunding marketplace
• Donation management services
• Islamic charitable giving
• Corporate CSR solutions

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure, Others

Revenue model

1. Platform Transaction Fees on Donations: Kitabisa charges platform fees on donations processed through its platform. Campaign organizers and beneficiaries receive disbursements of raised funds net of platform fees. The platform has obtained official permits from the Ministry of Social Affairs, Ministry of Communication and Informatics, Ministry of Law and Human Rights, BAZNAS, and other regulatory bodies.
2. Free Platform Access for Users: Basic donation and fundraising services are free for donors and campaign organizers. The platform monetizes through volume of transactions processed rather than per-user fees.
3. CSR Program Management for Corporate Partners: Kitabisa offers corporate clients (companies and brands) dedicated CSR collaboration programs, branded campaigns, payroll giving, and ESG reporting services through its kitabisa.org portal, creating B2B revenue streams alongside the consumer-facing donation marketplace.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

Kitabisa.com operates Indonesia's largest integrated online fundraising and donation marketplace, connecting individual donors with verified campaign organizers including individuals, NGOs, mosques, and foundations. The platform facilitates general donations (Donasi), Islamic almsgiving (Zakat) with calculation tools, Islamic endowments (Wakaf), crowdfunding (Galang Dana), recurring donations (Donasi Otomatis), and sharia life insurance (SalingJaga), supported by real-time tracking, payment gateway integrations, and third-party identity verification linked to government databases.

Product overview

Kitabisa.com operates as Indonesia's largest integrated social donation and philanthropy platform, offering a comprehensive suite of charitable giving products including general donations (Donasi), Islamic almsgiving (Zakat), Islamic endowments (Wakaf), and crowdfunding tools (Galang Dana). The platform functions as both a direct fundraising marketplace and a social impact enabler, featuring add-on modules like Donasi Otomatis for recurring giving, Kitabisa Experience for engagement-based philanthropy, and Kolaborasi CSR for corporate partnership programs. Following its January 2024 acquisition of PT Asuransi Jiwa Syariah Kitabisa, the company expanded into the Sharia insurance sector with its SalingJaga family protection and insurance sub-brand, creating an ecosystem that connects donors, charitable organizations, corporations, and beneficiaries across Indonesia's social welfare landscape.

Differentiator

Problem solved

Functional benefit

Brands

• SalingJaga: Sharia life insurance program offering mutual protection coverage for families

Products and services

• Kitabisa Platform Indonesia's largest online fundraising and donation platform enabling individuals and organizations to create campaigns, donate, and facilitate social impact through curated donation programs including donations, zakat, wakaf, and the SalingJaga mutual protection program.
• Donasi (Donations) General donation feature allowing users to contribute to curated fundraising campaigns across various causes including natural disasters, medical emergencies, education, and humanitarian efforts.
• Zakat Islamic almsgiving feature with calculator tools and partnerships with trusted Islamic charitable organizations (LAZ) for transparent and impactful distribution to verified mustahik (zakat recipients).
• Wakaf Islamic endowment program enabling users to make perpetual charitable contributions supporting community facilities and social programs.
• Galang Dana (Crowdfunding) Fundraising feature allowing individuals and organizations to create and manage their own donation campaigns with verification, reporting, and transparency tools.
• Donasi Otomatis Automatic recurring donation feature within the Kitabisa app that enables users to set up scheduled daily donations, providing consistent charitable giving without manual intervention.
• Kitabisa Experience Experience-based giving platform offering participation-based charitable activities and events for donors seeking more engaging philanthropy.
• Kolaborasi CSR Corporate social responsibility partnership program connecting companies with ESG-based charitable initiatives and social impact campaigns on the Kitabisa platform.
• Asuransi SalingJaga Sharia life insurance product acquired through PT Asuransi Jiwa Syariah Kitabisa, providing mutual protection and family financial security for Indonesian citizens, rebranded under the SalingJaga program.
• SalingJaga Keluarga Family protection program offering financial compensation to families in case of death, supporting Indonesia's social safety net through the SalingJaga platform.

Quantifiable outcome

• 10,000,000+ individual donors facilitated on the platform since 2013
• +4 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature3 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Bakti Barito FoundationcoreStrategic or Co-development Partner · 24 April 2026Kitabisa and Bakti Barito Foundation established a strategic blended finance partnership announced on April 24, 2026, creating an endowment fund targeting over Rp13 billion in social investment for climate education through the 'Green Guardians' program. The initiative uses a matching donations structure and Productive Waqf model to ensure sustainable funding across 222 schools in Indonesia over five years. The partnership aims to create a scalable public-private model combining philanthropy, corporate governance, and public engagement to equip Indonesian youth with climate mitigation and adaptation tools.
• PT Asuransi Jiwa Syariah Kitabisa (formerly Amanah Githa)coreStrategic or Co-development Partner · 1 January 2024Kitabisa completed the acquisition of PT Asuransi Jiwa Syariah Kitabisa (formerly Amanah Githa) in January 2024. The process included due diligence, funding arrangements, and obtaining approval from the OJK (Financial Services Authority). The acquisition supports the relaunch of Kitabisa's SalingJaga sharia insurance program, enabling community-based mutual protection and insurance services as an extension of Kitabisa's social impact ecosystem.
• LAZNAS Salam SetaracoreStrategic or Co-development PartnerKitabisa partners with LAZNAS Salam Setara to operate the ZakatPlus program, offering a transparent, impactful online Zakat experience with 'zakat back to basic' philosophy. Salam Setara manages fund distribution to verified mustahik (Zakat recipients) through the Jaga Harapan (business capital) and Jaga Sejahtera (sustained support) programs. 425+ underprivileged families have been helped through these programs, with Kitabisa serving as the digital platform and fundraising channel.
• Badan Amil Zakat Nasional (BAZNAS)coreChannel Partner/ Reseller/ DistributorBAZNAS, Indonesia's national Islamic almsgiving body, partners with Kitabisa for Zakat collection and distribution. Kitabisa hosts BAZNAS Zakat Maal campaigns and BAZNAS Tanggap Bencana (disaster response) campaigns, reaching 102,133+ donors. BAZNAS also holds a regulatory permit with Kitabisa's ecosystem. Programs include disaster recovery, rehabilitation, mitigation, and school-based disaster education.
• Dompet DhuafacoreChannel Partner/ Reseller/ DistributorDompet Dhuafa Republika is a major Islamic charitable institution that runs Zakat collection campaigns on Kitabisa, with Rp5.4 billion+ raised through the platform. Kitabisa serves as the primary digital fundraising channel for Dompet Dhuafa's charitable programs serving underprivileged communities.
• LAZISMUcoreChannel Partner/ Reseller/ DistributorLAZISMU (Lembaga Zakat Islam Muhammadiyah) runs Zakat collection programs on Kitabisa with Rp2.3 billion+ available. Kitabisa provides the digital fundraising infrastructure for LAZISMU's charitable distribution activities.
• Rumah ZakatcoreChannel Partner/ Reseller/ DistributorRumah Zakat operates Zakat and disaster relief campaigns on Kitabisa, enabling their charitable programs to reach Kitabisa's donor base of millions of #OrangBaik donors.
• Yayasan Plan International Indonesia (Plan Indonesia)coreStrategic or Co-development PartnerPlan Indonesia runs multiple campaigns on Kitabisa including 'Run for Equality 2026' (disability access, 112,363+ donors), 'Dana Darurat untuk Indonesia Tanggap Bencana' disaster response, and the Soccer for Equality campaign. Kitabisa provides the digital fundraising infrastructure for Plan Indonesia's programs serving Indonesian children and youth.
• CollabForChangecoreStrategic or Co-development PartnerCollabForChange is a campaign organizer that runs multiple social impact campaigns on Kitabisa, including 'Selangkah Lagi Lulus' education funding (49,424+ donors), 'Green Guardians' climate education, marine conservation, and animal welfare campaigns. Kitabisa provides the crowdfunding platform while CollabForChange designs and manages campaign content and storytelling.
• Rumah Singgah Yayasan Insan Beramal InisiatifminorStrategic or Co-development PartnerRumah Singgah provides free shelter, meals, ambulance transport, and hospital accompaniment for underprivileged patients from rural areas undergoing treatment in Bandung area hospitals. Kitabisa hosts their fundraising campaign, facilitating donations from the #OrangBaik community. Approximately 150 patients were assisted from 2025–2026.
• Yayasan Peduli Damai BersamaminorStrategic or Co-development PartnerYayasan Peduli Damai Bersama runs the 'Santri Yatim' orphan support program on Kitabisa, providing food and basic needs for orphans studying at Islamic boarding schools (pesantren).
• Rumah WakafcoreStrategic or Co-development PartnerRumah Wakaf runs Wakaf programs on Kitabisa for disabled and elderly beneficiaries (DIFANS program), with 70,488+ donors. Kitabisa provides the crowdfunding platform for their endowment-based charitable activities.
• Program Sahabat Dhuafa BanyuwangiminorStrategic or Co-development PartnerProgram Sahabat Dhuafa Banyuwangi runs campaigns on Kitabisa supporting elderly disabled persons (who work to support families) and rice charity for orphans, reaching 17,412+ donors.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• GoFundMe: Global leader in online personal/social fundraising with similar crowdfunding mechanics to Kitabisa. Operates broader individual-cause campaigns but lacks Kitabisa's Islamic giving instruments and Indonesian regulatory integration.
• JustGiving: Established UK-based online fundraising platform for charities and individuals. Comparable crowdfunding marketplace mechanics to Kitabisa with a focus on UK/European charitable giving.

Direct peers

• LaunchGood: Muslim-focused crowdfunding platform enabling charitable campaigns, zakat, and sadaqah globally. Closest functional peer to Kitabisa given its Islamic giving focus, though it serves a global Muslim diaspora rather than a single national market.
• GlobalGiving: Nonprofit crowdfunding marketplace connecting vetted nonprofits with donors worldwide. Directly comparable to Kitabisa's NGO/foundation marketplace model with similar transparency and verification features.
• Benevity: Corporate CSR and employee giving platform serving enterprise customers with ESG reporting, volunteering, and donation matching. Directly comparable to Kitabisa's Kolaborasi CSR (corporate partnership) business line.
• GoFundMe Pro (formerly Classy): Nonprofit fundraising platform providing campaign management, donation processing, and donor CRM tools to NGOs. Functionally similar to Kitabisa's Galang Dana (crowdfunding) feature for organizational fundraisers.

Emerging players

• GiveDirectly: Tech-forward platform enabling direct cash transfers to individuals in need, bypassing traditional aid intermediaries. Comparable mission alignment with Kitabisa's transparent, low-friction giving model.
• Funraise: Modern nonprofit fundraising software platform offering donation forms, CRM, and campaign management for NGOs. Compares to Kitabisa's organizational fundraising tools with stronger US nonprofit focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/kitabisacom
• YouTubeyoutube.com/user/kitabisaindonesia
• Facebookfacebook.com/kitabisadotcom
• LinkedInlinkedin.com/company/kitabisa.com
• Instagraminstagram.com/kitabisacom
• TikToktiktok.com/@kitabisacom

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds5 records

Investors7 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kitabisa.com