Family Eldercare
- Company typePrivate
- Founded1982
- HeadquartersAustin, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
Family Eldercare firmographics
Firmographics- Name
- Family Eldercare
- Legal name
- Family Eldercare, Inc.
- Website
- https://familyeldercare.org
- Company type
- Private
- Founded year
- 1982
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Family Eldercare industry classification
Industry- Product category
- Aging and Disability Social Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Elder Services & Aging Support (BPAGAEAF)
- akta.pro secondary industries
- Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK), Community-Based Senior Centers with Adult Day Services (HLADAIAJ)
Keywords
Where Family Eldercare is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Family Eldercare business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Individual Donations: One-time and recurring donations from individuals supporting older adults and adults with disabilities.
- Corporate Sponsorships: Corporate sponsorships for events like 80 Over Eighty and Summer Fan Drive.
- Government Grants and Contracts: Funding from government entities including City of Austin, Moody Foundation grants, and federal programs like those for COVID-19 relief and rapid re-housing.
- Fundraising Events: Annual fundraising events including Amplify Austin Day, 80 Over Eighty luncheon, Summer Fan Drive, and Holiday Giving Drive.
- Insurance Reimbursement: In-home counseling services accept Medicare Part B, Medicare Advantage plans, United Healthcare, Blue Cross Blue Shield, Aetna, and Humana insurance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | In-Home Counseling - Medicare/Insurance |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Family Eldercare product offering
Product offeringCore offering
Family Eldercare is a Central Texas nonprofit that delivers a portfolio of human services to older adults (age 55+) and adults with disabilities, including court-appointed guardianship, financial advocacy and benefits enrollment, affordable housing communities (Lyons Gardens, Pecan Gardens, and upcoming Iris Gardens), rapid rehousing for older adults experiencing homelessness, onsite service coordination at senior housing properties, in-home counseling by Licensed Clinical Social Workers, healthy-connection social activities, the LGBTQIA2+ affirming Rainbow Connections ATX program, and the Summer Fan Drive distributing more than 7,000 fans annually. Services are delivered at no cost to most clients; in-home counseling is billed through Medicare and select insurance plans.
Product overview
Family Eldercare is a nonprofit organization providing services that promote dignity and stability for older adults and adults with disabilities in Central Texas. The organization offers a comprehensive portfolio of housing and supportive services organized into four main categories: Housing and Homelessness Services (including Rapid Rehousing and three housing communities - Lyons Gardens, Pecan Gardens, and upcoming Iris Gardens), Guardianship and Financial Advocacy (court-appointed guardianship and benefits management), Supportive Services (Service Coordination, Benefits Enrollment, SOAR, and Veteran Housing Stability), and Well-Being Programs (In-Home Counseling, Healthy Connections, and Rainbow Connections ATX). The Summer Fan Drive is a signature annual program providing life-saving fans to vulnerable populations. Services are primarily delivered through on-site coordination at housing complexes, in-home visits, virtual counseling, and community-wide events.
Differentiator
Problem solved
Functional benefit
Brands
- Rainbow Connections ATX: LGBTQIA2+ elder services program providing resources, advocacy, housing guide, and intergenerational events for the queer community.
- Lyons Gardens
- Pecan Gardens
- Iris Gardens
Products and services
- Lyons Gardens A 53 one-bedroom apartment supportive housing community for low-income older adults aged 62+ in East Austin, recognized as a national model of affordable housing because of the onsite supportive services including health, wellness, financial stability, and community connection programs.
- Pecan Gardens A Permanent Supportive Housing community with 78 studio apartments for older adults age 55+ who have a disability and are exiting chronic homelessness, offering onsite intensive case management, medical and mental health services, and wellness programs.
- Iris Gardens An upcoming 150-unit affordable housing development scheduled to open in early 2027, featuring one- and two-bedroom apartments for older adults with case management, supportive programs, and LGBTQ+ affirming services.
- Rapid Rehousing Partnership program assisting older adults experiencing homelessness by providing permanent housing and financial assistance, in collaboration with local leaders. Hundreds of households have transitioned from homelessness to housing since the 2018 pilot.
- Guardianship Services Court-appointed guardianship services in which Family Eldercare (through Texas Certified Guardians) makes decisions on behalf of clients regarding medical treatment, residential placement, and other matters of care and safety; includes Guardian of Person and Guardian of Estate services.
- Financial Advocacy Specialists work with older adults receiving Social Security or VA benefits to set financial goals, prevent fraud, and maintain financial stability, including managing benefits and connecting persons to available resources.
- Benefits Enrollment Helps people age 55+ and adults with disabilities understand benefits they qualify for and assists them in submitting applications. Family Eldercare is the only Benefits Enrollment Center in Central Texas.
- Service Coordination Onsite service coordinators at senior affordable housing complexes provide residents direct access to someone who can connect them to resources and support, promoting stability, health, and well-being across 8+ Austin properties.
- SOAR SSI/SSDI Outreach, Access, and Recovery (SOAR) services: specialists assist unhoused individuals with medical conditions in obtaining SSI/SSDI disability benefits, resulting in higher approval rates for this critical aid.
- Veteran Housing Stability Partnership program with veterans who have been or are at risk of becoming homeless to help them achieve long-term stability and personal goals. Family Eldercare is the only Professional Fiduciary Service for veterans in Central Texas.
- In-Home Counseling Talk therapy services provided in the comfort of the client's home or virtually by Licensed Clinical Social Workers, addressing depression, anxiety, caregiver stress, family conflicts, grief, life transitions, and early stages of dementia. Accepts Medicare Part B, some Medicare Advantage plans, and in-network with United Healthcare, Blue Cross Blue Shield, Aetna, and Humana.
- Healthy Connections Activities for older adults and adults with disabilities including creative arts and crafts, community supper clubs, and support groups designed to increase social connections, stimulate physical and mental activity, and cultivate a sense of purpose.
- Rainbow Connections ATX Program connecting and uplifting Austin's LGBTQIA2+ community through storytelling, virtual, and in-person events, providing resources, advocacy, creating an LGBTQIA2+ housing guide, and hosting intergenerational events.
- Summer Fan Drive Community-wide initiative providing free fans to older neighbors and vulnerable families who cannot afford AC in dangerously hot Texas weather, distributing more than 7,000 fans annually, impacting 10,000 lives across 13 counties.
Quantifiable outcome
- 10,300 clients served in 2025
- +3 more outcomes
Companies that use Family Eldercare
Customer profileNamed customers6 records
Segments1 record
Ideal customer profiles4 records
Family Eldercare technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Family Eldercare partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core, major and minor.
- City of AustincorePartnered with City of Austin to develop Pecan Gardens as part of the Motel Conversion Plan. City invested in Rapid Re-Housing program after successful pilot.
- ECHO (Ending Community Homelessness Coalition)coreClients at Pecan Gardens are admitted through ECHO's Coordinated Entry (CE) System. Partnership connects unhoused individuals to housing and services.
- UT School of NursingmajorProvides onsite medical services at Pecan Gardens for residents.
- Bluebonnet Trail Mental HealthmajorProvides onsite mental health services at Pecan Gardens for residents.
- Housing Authority, City of Austin (HACA)majorProperty owner of Lakeside Apartments where Family Eldercare provides Service Coordination services.
- Volunteers of AmericamajorProperty partner for Oak Springs Villas where Family Eldercare provides Service Coordination (Tues & Thurs).
- Diana McIver and AssociatesmajorProperty owner of Wildflower Terrace where Family Eldercare provides Service Coordination (Wednesdays).
- Mobile Loaves & Fishes / Community First! VillagemajorPartnership began in 2020 providing Service Coordination and case management to Austinites experiencing chronic homelessness who received housing through Mobile Loaves & Fishes.
- 211 Hotline (Historical)minorBefore the 211 hotline existed, Family Eldercare managed the public information and referral hotline for persons age 60+ in an 11-county area, inspiring what became the 211 system.
Scale indicators5 records
Recent moves12 records
Expansion highlights5 records
Family Eldercare competitors and assessment
Company assessmentOthers
- Mobile Loaves & Fishes: Austin-based nonprofit serving people experiencing homelessness, including through Community First! Village. Active partner of Family Eldercare since 2020, providing Service Coordination and case management to housed clients.
- Volunteers of America: National nonprofit providing housing and human services, including a direct partnership with Family Eldercare at Oak Springs Villas in Austin. Comparable scope across housing and supportive services, with whom Family Eldercare co-delivers Service Coordination.
Broad incumbents
- AARP Foundation: National nonprofit affiliated with AARP serving older adults with focus on hunger, housing, income, and isolation. Operates at vastly larger scale with overlapping program categories including benefits enrollment and isolation prevention.
- LeadingAge: National association representing nonprofit aging services providers including affordable housing, home and community-based services, and assisted living. Family Eldercare operates within the same broad category of mission-driven aging services.
- National Council on Aging (NCOA): National advocacy and service organization for older adults with focus on economic security, healthy aging, and benefits access. Comparable Benefits Enrollment Center network model in which Family Eldercare participates as the Central Texas center.
Direct peers
- SAGE (Services & Advocacy for GLBT Elders): National nonprofit providing advocacy, resources, and direct services for LGBTQ+ older adults. Directly comparable to Family Eldercare's Rainbow Connections ATX program, with similar mission focus on a specialized elder sub-population.
- Senior Services of Alexandria: Mid-sized community-based nonprofit serving older adults with integrated services including case management, wellness programs, and benefits enrollment. Comparable integrated community-based service delivery model.
- Meals on Wheels Central Texas: Austin-based 501(c)(3) nonprofit delivering nutrition, social connection, and supportive services to older adults in the same Central Texas geography. Comparable mission, donor base, and volunteer-driven community services model.
- Lifespan (Rochester, NY): Nonprofit providing comprehensive elder services including care management, guardianship, financial counseling, and housing support. Closely mirrors Family Eldercare's multi-program nonprofit elder services model.
Regional players
- Capital Area Council of Governments - Area Agency on Aging: Regional governmental entity serving the same Central Texas geography with federally-funded aging services. Operates in the same service area and overlapping programs but as a government-designated rather than independent nonprofit.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Family Eldercare social profiles
Digital presenceFamily Eldercare financial estimates
Financial estimateRevenue estimate
Valuation estimate
Family Eldercare leadership team
Management profileNumber of profiles
Profiles12 records
Family Eldercare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Family Eldercare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Family Eldercare
What does Family Eldercare do?
Family Eldercare is a Central Texas nonprofit that delivers a portfolio of human services to older adults (age 55+) and adults with disabilities, including court-appointed guardianship, financial advocacy and benefits enrollment, affordable housing communities (Lyons Gardens, Pecan Gardens, and upcoming Iris Gardens), rapid rehousing for older adults experiencing homelessness, onsite service coordination at senior housing properties, in-home counseling by Licensed Clinical Social Workers, healthy-connection social activities, the LGBTQIA2+ affirming Rainbow Connections ATX program, and the Summer Fan Drive distributing more than 7,000 fans annually. Services are delivered at no cost to most clients; in-home counseling is billed through Medicare and select insurance plans.
Is Family Eldercare a public or private company?
Family Eldercare is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Family Eldercare founded?
Family Eldercare was founded in 1982. It employs 101 to 250 people.
Where is Family Eldercare based?
Family Eldercare is headquartered in Austin, United States, in the North America region.
How does Family Eldercare make money?
Five revenue lines are on record. Individual Donations are the primary driver. The others are corporate Sponsorships, government Grants and Contracts, fundraising Events and insurance Reimbursement.
Who are Family Eldercare's main competitors?
Others on record are Mobile Loaves & Fishes and Volunteers of America. Broad incumbents are AARP Foundation, LeadingAge and National Council on Aging (NCOA). Direct peers are SAGE (Services & Advocacy for GLBT Elders), Senior Services of Alexandria, Meals on Wheels Central Texas and Lifespan (Rochester, NY). Capital Area Council of Governments - Area Agency on Aging is listed as a regional player.
Does Family Eldercare have an API?
No public API is recorded for Family Eldercare.
What industry is Family Eldercare in?
Family Eldercare's product category is Aging and Disability Social Services. Its primary akta.pro industry code is BPAGAEAF, Elder Services & Aging Support, with a secondary code of HSABANAK, Senior Social Clubs & Community-Based Day Programs (Non-Clinical). Its NAICS code is 624120 and its SIC code is 8300.