Lismore City Council

Local Government Serviceslismore.nsw.gov.au

Lismore City Council is the statutory local government authority for the Lismore Local Government Area in the Northern Rivers region of NSW, Australia, delivering rates-funded municipal services including waste, water, planning, recreation, and airport operations to residents and businesses.

Company typePrivate
Founded-
HeadquartersGoonellabah, Australia
Headcount101–250
GTM typeB2C
OfferingServices

What Lismore City Council does

Lismore City Council is the local government authority responsible for the Lismore Local Government Area in the Northern Rivers region of New South Wales, Australia. The council delivers the full suite of statutory municipal services to residents, ratepayers, and businesses within its boundary, including waste collection, water supply and sewerage, development assessment and planning approvals, community facilities, recreation and open space, and emergency management. The council also owns and operates the Lismore Regional Airport as a strategic regional asset.

The council is funded through a mix of ordinary rates, water and sewerage utility charges, user fees and charges, grants from the NSW and Australian governments, and other statutory income. It is governed by an elected council headed by Mayor Steve Krieg and operates with a workforce of between 101 and 250 employees from its administrative headquarters at 43 Oliver Avenue, Goonellabah. The council's public-facing digital infrastructure runs on the Granicus GovAccess platform, providing online customer service and community engagement channels.

The council's recent operational posture has been dominated by recovery from the catastrophic 2022 Northern Rivers floods and Tropical Cyclone Alfred, with a dedicated Flood Restoration and Cyclone Recovery Portfolio coordinating infrastructure repair, community recovery, and engagement with disaster funding programmes. Day-to-day regulatory functions such as issuing boil-water alerts (for example, the Nimbin Urban Boil Water Alert) remain ongoing alongside the recovery programme. As a statutory monopoly, the council faces no direct competitive pressure on its core service lines but is exposed to localised economic, environmental, and climate-related shocks affecting its ratepayer base and asset portfolio.

Lismore City Council firmographics

Firmographics

Name: Lismore City Council
Legal name: Lismore City Council
Website: https://lismore.nsw.gov.au
Company type: Private
Operating status: Operating
Headcount range: 101–250 employees
Short description: Lismore City Council is the statutory local government authority for the Lismore Local Government Area in the Northern Rivers region of NSW, Australia, delivering rates-funded municipal services including waste, water, planning, recreation, and airport operations to residents and businesses.
Ownership category
akta.pro rank

Lismore City Council industry classification

Industry

Product category: Local Government Services
NAICS: Waste Collection (56211), Administration of Air and Water Resource and Solid Waste Management Programs (92411), Administration of Urban Planning and Community and Rural Development (92512)
SIC: Sanitary Services (4950), Refuse Systems (4953), Water Supply (4941)
akta.pro primary industry: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
akta.pro secondary industries: Solid Waste & Recycling Services Administration (BPAIACAH), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Container Rental, Delivery & Servicing (Carts/Bins) (BPALAAAG), Waste Management & Hazardous Waste Compliance (RCRA, Universal Waste, Waste Characterization/Manifests) (EUAHABAC)

Keywords

Local government services
Municipal waste management
Water wastewater services
Community recreation facilities
Development application processing

Where Lismore City Council is headquartered

Location

Headquarters

HQ city: Goonellabah
HQ country: Australia
HQ region: Oceania

Offices1 record

Markets served

Lismore City Council business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Distribution channels2 records

Marketing channels6 records

Lismore City Council product offering

Product offering

Core offering

Lismore City Council provides statutory local government services to residents, households, and businesses within the Lismore local government area in New South Wales, Australia. Core offerings include kerbside waste and recycling collection, water supply and wastewater management, development application and building approval processing, community recreation facilities (notably the Goonellabah Sports & Aquatic Centre), operation of the Lismore Regional Airport, and community engagement through the Your Say consultation platform, all delivered via a citizen-facing online portal and physical customer service centre.

Product overview

Lismore City Council operates as a local government organization providing essential civic services to residents. The council's service portfolio consists of citizen-facing online portal services (rates and water payments, development applications, waste management) combined with physical infrastructure and facilities (sports and aquatic centre, regional airport, libraries, galleries). The Goonellabah Sports & Aquatic Centre provides community recreation facilities, while the waste and recycling service manages kerbside collections and disposal facilities. Development application services help process planning and building approvals, and the Your Say consultation platform facilitates community engagement in council decisions.

Differentiator

Problem solved

Functional benefit

Products and services

Lismore City Council Online Services Portal A citizen-facing web portal providing access to council services including online payments for rates and water bills, development application tracking, bin collection day lookup, problem reporting, and access to council forms and documents; intended for residents, ratepayers and businesses in the Lismore LGA.
Goonellabah Sports & Aquatic Centre (GSAC) A council-operated sports and aquatic centre offering swimming pools, group fitness classes, gym facilities, and various sports programs, intended for community recreation use by residents of the Lismore region.
Waste and Recycling Services Kerbside bin collection service for households including general waste (red lid), recycling (yellow lid), and green waste bins, along with access to waste and recycling centres within the Lismore LGA.
Development Application Services Online tools and guidance for lodging and tracking development applications (DAs), including a DA Tracker for monitoring application progress; targeted at property owners, developers and builders operating within the Lismore LGA.
Water and Wastewater Services Water supply, wastewater management, billing, and conservation information for residents within the Lismore LGA, including metered standpipe water hire services for approved users.
Lismore Regional Airport Services Regional airport facilities and services operated by Lismore City Council for the Northern Rivers region of New South Wales, serving airlines, passengers, and aviation operators.
Community Consultation Platform (Your Say) A community engagement platform enabling residents to participate in consultations, provide feedback on council plans and projects, and have input into local decision-making for the Lismore LGA.

Companies that use Lismore City Council

Customer profile

Segments1 record

Ideal customer profiles1 record

Lismore City Council technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Lismore City Council partnerships and signals

Strategic signal

Recent moves5 records

Expansion highlights3 records

Lismore City Council competitors and assessment

Company assessment

Regional players

Coffs Harbour City Council: Mid-sized NSW coastal regional council running waste, water, airport, and recreation services with comparable digital citizen-engagement model. Useful for benchmarking service-line economics.
Byron Shire Council: Neighbouring Northern Rivers NSW council of broadly similar size and service scope, operating waste, water, planning, and recreation services for a comparable regional population. Directly comparable operating model to Lismore City Council.
Tweed Shire Council: Larger neighbouring Northern Rivers council also affected by the same flood events, delivering waste collection, water/wastewater, planning, and major recreation assets. Useful benchmark for service-line breadth.
Clarence Valley Council: Regional NSW council covering Grafton and lower Clarence, with comparable waste, water, and community-services operating model. Useful structural comparator for regional council governance.
Ballina Shire Council: Adjacent Northern Rivers council providing the same mix of kerbside waste, water supply, development assessment, airport (Ballina Byron Gateway Airport), and community recreation services. Highly comparable in scale and remit.
Kyogle Council: Small neighbouring Northern Rivers council offering similar rural/regional waste, water, and recreation services. Comparable operating environment and disaster-recovery profile.
Cessnock City Council: Hunter Valley regional NSW council of similar size delivering the same portfolio of waste, water, planning, and community recreation services. Comparable governance and revenue model.
Richmond Valley Council: Neighbouring NSW council covering Casino, Coraki, and surrounding areas with parallel waste, water, sewerage, and recreation functions. Similar LGA size and service breadth to Lismore.

Broad incumbents

Sunshine Coast Council: Large regional QLD council with comparable waste, water, planning, airport, and recreation functions. Provides comparison for community engagement, facilities management, and disaster recovery at scale.
City of Gold Coast: Larger Australian local government operating a wider portfolio including its own airport, waste, water, and major recreation precincts. Provides a benchmark for service scaling and digital service delivery in an Australian council context.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

Lismore City Council financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Lismore City Council leadership team

Management profile

Number of profiles

Profiles1 record

Lismore City Council funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Lismore City Council M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lismore City Council

What does Lismore City Council do?

Is Lismore City Council a public or private company?

Lismore City Council is a private company. It is classified as state government owned and is currently operating.

When was Lismore City Council founded?

Lismore City Council was founded in -1. It employs 101 to 250 people.

Where is Lismore City Council based?

Lismore City Council is headquartered in Goonellabah, Australia, in the Oceania region.

Who are Lismore City Council's main competitors?

Regional players on record are Coffs Harbour City Council, Byron Shire Council, Tweed Shire Council, Clarence Valley Council, Ballina Shire Council, Kyogle Council, Cessnock City Council and Richmond Valley Council. Broad incumbents are Sunshine Coast Council and City of Gold Coast.

Does Lismore City Council have an API?

No public API is recorded for Lismore City Council.

What industry is Lismore City Council in?

Lismore City Council's product category is Local Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of BPAIACAH, Solid Waste & Recycling Services Administration. Its NAICS code is 56211 and its SIC code is 4950.