What Hedemora Kommun does

Hedemora Kommun is a Swedish municipal government entity (kommun) providing public services to residents, businesses, and visitors within Hedemora municipality in Dalarna county, central Sweden. The municipality is positioned as Dalarna's oldest city and delivers a comprehensive portfolio of statutory and discretionary services including childcare, K-12 education, adult education, social services, elderly care, building and planning permits, environmental protection, waste management, water and sewage, cultural activities, and public safety.

Its core operational technology is the Open ePlatform e-services portal (etjanster.hedemora.se), which exposes over 142 distinct municipal services across seven categories: Building/Housing/Environment, Children and Education, Business and Work, Roads and Traffic, Government and Democracy, Support and Care, and Experience and Activities. The platform is integrated with BankID and Mobilt BankID for secure citizen authentication and is supplemented by digital capabilities such as online detailed-plan tracking, a Felanmälan fault-reporting system, and integration with arbetsgivarintyg.nu for electronic employer certificates. Service delivery combines this digital self-serve portal with a physical Servicecenter at Hökargatan 6 and four specialized administrative departments.

Hedemora's revenue model is structurally distinct from a commercial enterprise: the municipality is funded primarily through progressive municipal income tax, property tax (kommunal fastighetsavgift), service fees (childcare, elderly care, building permits, environmental permits, planning fees under the plan- och bygglovstaxan, water/sewage fees under the vattentjänstplan), and intergovernmental grants. The go-to-market model is direct-to-citizen through physical service centers, the e-services portal, a Företagslots business liaison function for local enterprises, and outreach via hedemora.se, Facebook, Instagram, LinkedIn, and a Web TV channel broadcasting municipal council meetings. The entity is not privately investable, has no parent company, no subsidiaries, no funding rounds, and is governed by elected officials under Swedish municipal law.

Name

Hedemora Kommun

Legal name

Hedemora Kommun

Website

https://hedemora.se

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

Hedemora Kommun is a Swedish municipal government entity providing public services — including childcare, education, social care, building permits, and environmental protection — to residents and businesses of Hedemora municipality in Dalarna county via a 142+ service e-platform and physical service center.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Education Programs (923110), Administration of Urban Planning and Community and Rural Development (925120), Administration of Housing Programs, Urban Planning, and Community Development (925), Educational Support Services (611710)

SIC

Services-Educational Services (8200), Services-Facilities Support Management Services (8744), Services-Management Services (8741)

akta.pro primary industry

State/Provincial Education Department Administration (BPAIABAJ)

akta.pro secondary industries

Admissions, Enrollment & Registrar Operations (Application Processing, Records) (EDAEALAB), Library/Media Center & Digital Resource Management Systems (EDAJAMAN), Residence Hall Front Desk, Mailroom & Package Management (EDAEAFAE)

Keywords

• Municipal services
• Public administration
• Welfare services
• Urban planning
• Public education

Headquarters

HQ city

Hedemora

HQ country

Sweden

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal taxation: Primary revenue source from municipal income taxes collected from residents and businesses operating within the municipality boundaries. Swedish municipalities fund the majority of operations through progressive income taxation.
2. Service fees and charges: Fees for various municipal services including childcare, elderly care, building permits, water and sewage, waste management, and cultural/recreational facilities.
3. Property tax: Municipal property taxes (kommunal fastighetsavgift) levied on properties within the municipality.
4. Planning fees: Planavgift (planning fees) charged for planbesked (planning decisions) according to the applicable planning and building fee schedule (plan- och bygglovstaxa).
5. Environmental and water protection permits: Fees for activities within water protection areas, septic systems, and environmental permits handled by Miljö- och samhällsbyggnadsnämnden.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Hedemora Kommun is a Swedish municipal government entity that delivers statutory local government services to residents and businesses within its jurisdiction. Its core offering includes education (preschool, compulsory school, upper secondary, adult education), social services and elderly care, building permits and urban planning, environmental protection, waste and water/sewage services, roads and traffic management, cultural and recreational activities, and library services. Services are delivered through a physical service center and a digital e-services portal with 138+ online services authenticated via BankID.

Product overview

Hedemora Kommun operates as a unified digital municipal services platform consisting of a central e-tjänster (e-services) portal providing access to 142 distinct online services organized across seven categories: Bygga, Bo och Miljö (Building, Housing, and Environment); Barn och Utbildning (Children and Education); Företag och Arbete (Business and Work); Gator och Trafik (Roads and Traffic); Kommun och Demokrati (Government and Democracy); Stöd och Omsorg (Support and Care); and Uppleva och Göra (Experience and Activities). The portal enables citizens to apply for building permits, enroll children in school, access social services, report infrastructure issues, and engage with municipal governance using e-legitimation (BankID) for secure authentication.

Differentiator

Problem solved

Functional benefit

Products and services

• E-tjänster portal (etjanster.hedemora.se) A comprehensive digital services portal providing citizens with access to 138+ municipal e-services across categories including building/housing/environment, education, business support, social care, cultural activities, roads and traffic, and government/democracy. Citizens use e-legitimation (BankID) to apply for permits, register for services, submit forms, and track applications online.
• Bygglov och detaljplanering (Building permits and detailed planning) Digital services for building permits, zoning plans, and construction-related applications including bygglov (building permits), tomtdelning (plot division), förhandsbesked (pre-application consultations), and property registration. Targeted at property owners, builders, and developers within the municipality.
• Barn och Utbildning (Children and Education services) Digital enrollment and management services for förskola (preschool), grundskola (compulsory school placement), skolskjuts (school transport), special diet registration, kulturskola (cultural school), and vuxenutbildning (adult education). Targeted at families with children and adult learners in Hedemora municipality.
• Stöd och Omsorg (Support and Care services) Digital services for social support including ekonomiskt bistånd (economic assistance) applications, elderly care services, disability support, family care, and mental health services. Targeted at residents requiring social services and care support.
• Företag och Arbete (Business and Work services) Digital business support services including business startup guidance, procurement information, labor market programs, and rural development grants (bygdepeng, projektstöd). Delivered via the Företagslots (business liaison) function. Targeted at SMEs, startups, and agricultural operations in Hedemora.
• Gator och Trafik (Roads and Traffic services) Digital services for road management including felanmälan (defect reporting), parking permits, utility excavation permits, and traffic planning. Targeted at residents and businesses interacting with municipal infrastructure.
• Bibliotekstjänster (Library services via Dalabiblioteken) Digital and physical library services through the Dalabiblioteken cooperative including e-book lending, audiobook streaming, online databases, and UR Access educational streaming. Targeted at residents of Hedemora and the broader Dalarna region with a unified library card.

Quantifiable outcome

• Comprehensive digital service availability for citizens and businesses 24/7
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Dalabiblioteken (Dalarna Libraries)coreStrategic or Co-development PartnerRegional library cooperation between all folkbiblioteken (public libraries) in Dalarna county. Provides unified digital library services including e-books, e-audiobooks, databases, and UR Access streaming. Residents can borrow and return materials at any library in Dalarna with a single card.
• Länsstyrelsen Dalarna (County Administrative Board of Dalarna)coreStrategic or Co-development PartnerRegional government authority responsible for county administration, environmental protection, water management, animal welfare, civil protection, and state-owned property. Länsstyrelsen serves as supervisory authority for municipal activities and issues permits for water operations, environmental activities, and other regulated functions.
• Visit DalarnaminorGTM or Marketing PartnerRegional tourism marketing organization promoting Dalarna as a destination. Hedemora municipality participates in joint marketing efforts for events, attractions, and visitor experiences in the region.
• V-Dala ÖverförmyndarsamverkanminorStrategic or Co-development PartnerInter-municipal cooperation for guardianship/trustee matters (överförmyndarverksamhet). Hedemora collaborates with neighboring municipalities to provide god man (support person) and forvaltare (administrator) services.
• Hedemora kommunbygderådminorChannel Partner/ Reseller/ DistributorRural development council representing local village associations and communities. Distributes rural development funds (bygdepeng) and project support (projektstöd) to local organizations.
• TrafikominorGTM or Marketing PartnerDigital driving school accessible through the municipal e-services portal. Provides traffic theory education and driving lesson booking. Available in multiple locations including Falun in Dalarna county.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Avesta kommun: Neighboring Dalarna kommun of comparable size (~15k residents) running the same Swedish municipal service mandate\u2014education, social care, building permits, and e-services portal\u2014with overlapping citizen/business demographics. Most directly comparable Swedish peer.
• Ludvika kommun: Dalarna kommun slightly larger than Hedemora, sharing the same statutory municipal services and Dalarna regional context including L\u00e4nsstyrelsen oversight and regional library cooperation. Comparable service model with similar population profile.
• S\u00e4ter kommun: Adjacent small Dalarna kommun serving a similar rural population, offering the same statutory municipal service catalog via its own e-tj\u00e4nster portal. Highly comparable in scale, mandate, and digital delivery model.
• Mora kommun: Dalarna kommun with a strong tourism overlay (Vasaloppet) layered onto standard municipal services. Comparable statutory mandate with a more commercial tourism revenue mix, useful benchmark for Hedemora\u2019s heritage-leveraging strategy.

Broad incumbents

• Falun kommun: Dalarna county capital and seat of L\u00e4nsstyrelsen Dalarna; broader and more urban but running the same statutory services and participating in shared regional platforms (Dalabiblioteken, Visit Dalarna). Benchmark for what a scaled-up Hedemora could resemble.
• Borl\u00e4nge kommun: Larger Dalarna kommun delivering standard municipal services with more industrial/employment focus; shares inter-municipal cooperation frameworks in Dalarna. Comparable mandate at greater scale.

Regional players

• Hofors kommun: Neighboring small kommun in G\u00e4vleborg county with similar rural/municipal profile; not in Dalarna but part of the same regional service ecosystem for some shared functions. Useful peer for cross-county inter-municipal benchmarks.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/hedemorakommun
• LinkedInlinkedin.com/company/hedemora-kommun
• Instagraminstagram.com/hedemorakommun
• Xx.com/hedemorakommun

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hedemora Kommun