Digital One

What Digital One does

Digital One s.r.l. is an Italian private limited company (S.r.l.) founded in 2019/2021, with its legal seat in Rome (Via Mar della Cina, 276) and its primary operational headquarters in Misterbianco, Sicily (C.da Milicia, 10). The company provides business digitalization services to Italian enterprises and public-sector clients through five integrated Business Units: Digital Systems (IT infrastructure including LAN/WLAN installation, domotics and smart home, hardware/software maintenance), Digital Hub (multichannel marketing, website and e-commerce creation, social media management, search engine advertising), Digital Academy (professional training, certified as an E-Campus Telematic University didactic pole), Digital Contact (contact center, customer assistance, lead management, and Level 1–2 technical help desk), and One Design (interior design and custom fine-wood solutions for residential and professional spaces). The group positions itself as a "single interlocutor" for the client's complete digital transformation journey, combining technology, marketing, training, customer operations, and physical-space design under one brand.

The business model is B2B professional services and managed services, with custom per-engagement pricing (no publicly disclosed pricing). Revenue mechanics are project-based across the five units, sold through direct sales via a website contact form, a toll-free number (800183506), email ([email protected]), and WhatsApp, supplemented by paid digital marketing (Google Ads, Facebook Ads) and an organic presence on LinkedIn, Facebook, and Instagram. The go-to-market targets a horizontal mix of Italian SMB and mid-market clients, with named enterprise and public-sector customers including Poste Italiane, Abbott, Engineering, Olidata, Regione Sicilia, and Comune di Catania. Technology delivery relies on third-party vendor partnerships (Cisco for networking, HIKVision and Dahua for security and surveillance, Olidata and System House for IT systems) and an academic partnership with E-Campus University.

Digital One holds a registered share capital of €250,000, is privately held with no disclosed external investors or parent company, and has not raised disclosed funding. The company maintains ISO 9001:2015 (quality management) and ISO UNI PDR 125 (gender equality) certifications, is GDPR compliant, and operates from 14 locations concentrated in Sicily (Misterbianco, Bronte, Calatabiano, Caltagirone, Scordia, Taormina, Francofonte) with additional offices in La Spezia and Messina. No revenue, M&A, or leadership data is disclosed in the source material.

Name

Digital One

Legal name

Digital One s.r.l.

Website

https://digitalone.uno

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

101–250 employees

Short description

Digital One s.r.l. is an Italian private digitalization services firm running five integrated Business Units—IT infrastructure, multichannel marketing, professional training, contact center, and interior design—serving Italian SMB, enterprise, and public-sector clients across 14 locations.

Ownership category

akta.pro rank

Product category

Digital Transformation Services

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Advertising Agencies (541810), Advertising, Public Relations, and Related Services (5418)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Advertising (7310)

akta.pro primary industry

Business Process & Digital Transformation Consulting (BPAEAAAD)

akta.pro secondary industries

Digital & Technology Transformation Consulting (BPAHACAH), Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC)

Keywords

• Digital transformation services
• IT infrastructure services
• Multichannel marketing services
• Contact center outsourcing
• Business digitization consulting

Headquarters

HQ city

Rome

HQ country

Italy

HQ region

Europe

Offices14 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Digital Systems Services: IT infrastructure services including LAN/WLAN installation, domotics, and hardware/software maintenance with technical assistance
2. Digital Hub Marketing Services: Multichannel marketing services including website and e-commerce creation, social media management, and advertising campaigns
3. Digital Academy Training: Training programs including partnership with E-Campus University for educational projects
4. Digital Contact Center Services: Contact center, customer service, customer acquisition, lead management, and technical help desk services
5. One Design Interior Services: Interior design consulting and custom furniture solutions in fine wood for residential and professional spaces

Go-to-market motion1 record

Distribution channels1 record

Marketing channels9 records

Core offering

Digital One s.r.l. is an Italian digital transformation services provider that delivers business digitization through five integrated Business Units: Digital Systems (IT infrastructure, LAN/WLAN, domotics, hardware/software maintenance), Digital Hub (multichannel marketing, web/e-commerce, social media, search advertising), Digital Academy (professional training in partnership with E-Campus University), Digital Contact (contact center, customer service, lead management, help desk), and One Design (interior design and custom fine wood solutions). The company acts as a single point of contact covering every step of an Italian business's digital journey.

Product overview

Digital One srl is a comprehensive digital services group comprising five distinct Business Units: Digital Systems (IT infrastructure, LAN/WLAN, home automation, hardware/software maintenance), Digital Hub (multichannel marketing, web development, e-commerce, social media management, search advertising), Digital Academy (professional training and education in partnership with E-Campus Telematic University), Digital Contact (contact center, customer service, lead management, help desk), and One Design (interior design and custom wood solutions). The five units operate synergistically to serve as a single interlocutor for clients throughout their entire digital transformation journey.

Differentiator

Problem solved

Functional benefit

Brands

• Digital Systems: Realizzazione di impianti LAN e WLAN, Domotica e Smart Home, manutenzione hardware e software con assistenza tecnica e informatica.
• Digital Hub
• Digital Academy
• Digital Contact
• One Design

Products and services

• Digital Systems IT infrastructure and systems services for Italian businesses, including LAN and WLAN network installation, building automation and smart home solutions, plus hardware and software maintenance with ongoing technical and IT support.
• Digital Hub Multichannel digital marketing services for businesses, including website and e-commerce creation, social media management, and search engine advertising campaigns.
• Digital Academy Professional training and educational services, delivered in partnership with E-Campus Telematic University as an accredited didactic pole, supporting territorial development and corporate technological transformation.
• Digital Contact Contact center and customer service operations for organizations, including customer assistance, customer acquisition, lead management, and first and second-level technical help desk support delivered nationally and remotely.
• One Design Interior design consulting and custom fine wood furniture solutions for private residences and professional spaces, delivering elegant and functional environments.

Named customers7 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature6 records

Partnerships

13 partnerships are on record, tiered core, major and minor.

• E-CampuscoreStrategic or Co-development PartnerPartnership with E-Campus Telematic University for educational projects and training. Digital One serves as an accredited didactic center to deliver advanced and specialized educational and training projects, supporting students in professional development and maintaining current employment.
• Regione SiciliacoreStrategic or Co-development PartnerRegional government partnership supporting digital transformation initiatives and regional development projects.
• Comune di CataniacoreStrategic or Co-development PartnerMunicipal government partnership for local digital initiatives and community development projects.
• Poste ItalianemajorStrategic or Co-development PartnerStrategic partnership with Italy's national postal and logistics company for service delivery and customer access points.
• AbbottmajorStrategic or Co-development PartnerPartnership with global healthcare company Abbott for technology and digital service collaborations.
• EngineeringmajorTechnology or IntegrationPartnership with major Italian IT services company Engineering for technology integration and digital solutions.
• FSE - Fondo Sociale EuropeocoreStrategic or Co-development PartnerEuropean Social Fund partnership supporting workforce training and professional development initiatives.
• FonarcomminorStrategic or Co-development PartnerTraining fund organization partnership for professional development and skills training programs.
• CiscocoreTechnology or IntegrationTechnology partnership with Cisco for networking infrastructure solutions and equipment.
• HIKVisioncoreTechnology or IntegrationPartnership with HIKVision for security and surveillance technology solutions.
• DahuacoreTechnology or IntegrationPartnership with Dahua for security and video surveillance technology solutions.
• OlidatamajorTechnology or IntegrationPartnership with Italian IT systems company Olidata for technology solutions and integrations.
• System HousemajorTechnology or IntegrationTechnology partner System House for IT solutions and system integrations.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Accenture Italy: Global consulting and technology services firm with established Italian operations spanning strategy, digital, and IT. A broader incumbent addressing the same enterprise and public-sector digitalization RFPs that Digital One targets.
• Reply: Public Italian IT consulting and digital transformation group serving enterprises across multiple verticals with systems integration, digital marketing, and experience design capabilities. A broader incumbent than Digital One but addressing the same client type with overlapping IT services.
• Capgemini Italy: Global IT consulting and digital transformation leader with significant Italian delivery capability. Competes with Digital One in mid-to-large enterprise digital transformation and systems integration mandates, though with a much broader portfolio.
• Olivetti (TIM Enterprise): Italian IT and digital services subsidiary of TIM (Telecom Italia), providing IT infrastructure, IoT, and digital transformation solutions. Comparable to Digital One's Digital Systems IT infrastructure and smart-building/IoT offering within the Italian enterprise and SME market.

Direct peers

• Covisian: Large Italian/European contact-center and customer-experience outsourcer operating Digital One's 'Digital Contact' adjacent space. Directly comparable for the outsourced customer service, lead management, and help-desk capabilities in Digital One's portfolio.
• Webidoo: Italian digital services company targeting SMEs and entrepreneurs with bundled website, e-commerce, marketing, and digitalization offerings. Closely comparable to Digital One in serving Italian SMB digitization needs as a single point of contact.
• Comdata: Major Italian- and European-headquartered contact center and customer experience BPO. Competes directly with Digital Contact for outsourced customer service, customer acquisition, and help-desk engagements in the Italian market.
• Register.it: Italian domain, hosting, website builder, and digital marketing services provider (part of team.blue / Aruba group). Closely comparable for Digital One's Digital Hub web/e-commerce creation, social media, and search engine advertising offering.
• Engineering: Italy's largest IT services group (Engineering SpA), listed as a customer/partner of Digital One. Directly comparable as a generalist Italian digital transformation, systems integration, and IT consulting firm with national coverage — the dominant incumbent competing for the same enterprise and public-sector RFPs.

Regional players

• Sogei: Italian state-owned IT services provider serving public administration, with deep expertise in digitalizing government processes. A direct rival for the same public-sector digital transformation contracts that Digital One pursues with Regione Sicilia and Comune di Catania.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/digitalonesrl
• LinkedInlinkedin.com/company/digitalone-s-r-l
• Instagraminstagram.com/digitalone.uno

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Digital One