What Detection Services does

Detection Services Pty Ltd is an Australasian water and wastewater infrastructure services company founded in 1992 and headquartered in Dural, New South Wales. It specializes in non-invasive pipeline condition assessment and smart water network monitoring, anchored by its patented p-CAT (Pipeline Condition Assessment Technology) suite, which uses inverse transient analysis to determine remaining wall thickness, detect air pockets, blockages, and material changes in live pressurized pipelines without shutdown or excavation. The portfolio extends across complementary technologies including free-swimming acoustic leak detection (INGU Pipers), high-frequency pressure monitoring (Inflowmatix/InflowSense/InflowSolve with CPIS algorithms), geospatial AI risk analytics (Rezatec), ultrasonic wastewater level monitoring (iTracker), pump optimization (Riventa FREEFLOWi4.0), valve assessment (v-CAT, SmartValve), non-discharge water mains cleaning (NO-DES), in-pipe CCTV (Synthotech), robotic tank inspection (Fulcrum Robotics), and AI-powered operational knowledge management (Teamsolve Lily). The company also holds registered patents on inverse transient analysis, sub-section wave speed analysis, and CPIS algorithms.

Detection Services generates revenue through project-based professional services for pipeline condition assessment, subscription/recurring fees for IoT-enabled monitoring deployments, multi-year managed services contracts (such as the Urban Utilities asset inspection, testing and operability contract), and international licensing through regional channel partners (e.g., Hydrosave in the UK/Europe, Revicol in Colombia). Pricing is quote-based and project-scoped rather than published; engagements are typically customized to pipeline length, complexity, and technology mix. Primary customers are municipal water utilities, mining and resources companies (BHP, Glencore), local government councils, and university campuses across Australasia, with international projects delivered across the UK, Europe, Singapore, China, the USA, the Middle East, and Colombia. The go-to-market is enterprise field sales supported by technical specialists and engineers, with formal tender/procurement processes for government and utility clients, supplemented by thought-leadership content marketing, industry events, and international channel partnerships.

The company has cumulatively assessed 809,750+ kms of pipeline and detected 756,075 leaks over its 33-year operating history. It self-describes as the largest specialized water management business in Australasia. Notable documented outcomes include a $35M+ saving on a Queensland pipeline replacement through targeted $300K-$400K condition assessment, a 61% reduction in water loss for Triple A Colombia (32.3 L/s to 12.6 L/s, saving 621,260 cubic meters annually), and a 70%+ reduction in inflow and infiltration for an Australian utility through iTracker monitoring. p-CAT won the Large Diameter Pipeline Technology Award at the Pipe Industries Guild 2024 Technical Awards in Manchester, partnered with Hydrosave and Anglian Water.

Name

Detection Services

Legal name

Detection Services Pty Ltd

Website

https://detectionservices.com.au

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

51–100 employees

Short description

Detection Services is an Australasian water infrastructure services firm (founded 1992) that uses patented non-invasive transient analysis and IoT monitoring technologies to assess and manage pipeline condition, leak detection, and smart water networks for utilities, mining companies, and government clients.

Ownership category

akta.pro rank

Product category

Water Infrastructure Services

NAICS

Water, Sewage and Other Systems (2213), Utilities (221)

SIC

Water Supply (4941), Services-Testing Laboratories (8734)

akta.pro primary industry

Leak Localization & Condition Assessment (Inline Inspection, GPR, CCTV for Water Mains) (EUANAKAF)

akta.pro secondary industries

Active Leak Detection & Acoustic Surveying (Ground Mics, Correlators, Hydrophones) (EUANAKAA), Sewer Inspection, Condition Assessment & Monitoring (CCTV, Sensors) (EUANACAG), Condition Assessment & Inspection (CCTV, Acoustic, Leak/Pressure, NDT) (EUANALAG)

Keywords

• Pipeline condition assessment
• Water infrastructure services
• Leak detection technology
• Smart water network monitoring
• Wastewater asset management

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Pipeline Condition Assessment Services: Non-invasive condition assessment of water and wastewater pipelines using proprietary transient analysis technologies (p-CAT™ suite). Billed as project-based professional services, potentially with retainer components for ongoing monitoring contracts.
2. Smart Network Monitoring Services: IoT-based continuous monitoring of water and wastewater networks using sensors (InflowSense, iTracker, Intellisonde, Riventa). Revenue from hardware deployment and ongoing monitoring/subscription fees.
3. NO-DES Water Mains Cleaning Services: Specialized pipeline cleaning services using NO-DES technology, deployed for water utilities and councils across Australia and New Zealand. Project-based billing.
4. Asset Inspection and Testing Contracts: Multi-year service contracts (e.g., Urban Utilities) covering water network inspections, fire hydrant services, valve operability assessments, leak detection, and sewer network inspections. Revenue through extended contractual agreements.
5. International Licensing and Project Delivery: p-CAT technology deployed internationally across Australia, New Zealand, Singapore, Asia, UK, Europe, China, USA, and the Middle East through licensing partnerships with regional distributors like Hydrosave (UK).

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Detection Services provides non-invasive pipeline condition assessment, active leak detection, and smart water/wastewater network monitoring services to utilities, mining companies, and councils. Core service delivery is anchored by the proprietary p-CAT™ suite (inverse transient analysis for wall thickness, blockage, and air pocket detection) and complemented by IoT-enabled monitoring platforms (Inflowmatix, iTracker, Intellisonde), free-swimming inspection tools (INGU Pipers®), NO-DES water mains cleaning, and partner technologies for water quality and CCTV inspection.

Product overview

Detection Services is the largest specialised water management business in Australasia, offering a unified portfolio of innovative solutions, technologies, and strategies for the water and wastewater industries. The core offering centres on the p-CAT (Pipeline Condition Assessment Technology) suite — including p-CAT Nexus, p-CAT infinity, p-CAT Obstruct, p-CAT Sonic, p-CAT MFL, and p-CAT I&I — which uses inverse transient analysis for non-invasive pipeline wall condition assessment. Complementing this are free-swimming inspection tools (INGU Pipers), acoustic and pressure monitoring platforms (Inflowmatix/InflowSense/InflowNet/InflowSolve, Aquarius Spectrum, Intellisonde), geospatial AI (Rezatec), pump monitoring (Riventa FREEFLOWi4.0), valve assessment (v-CAT, SmartValve), I&I detection (iTracker, p-CAT I&I), mains cleaning (NO-DES), and tank cleaning via the Fulcrum Robotics partnership. The portfolio also includes CCTV inspection (Synthotech SynthoCAM), water quality monitoring (AquaWatch, Microbium), and AI-powered operational knowledge management (Teamsolve Lily).

Differentiator

Problem solved

Functional benefit

Brands

• p-CAT™: Pipeline Condition Assessment Technology - non-invasive transient analysis technology for assessing pipe wall condition, detecting blockages, air pockets, and pipe deterioration.
• p-CAT™ Nexus
• p-CAT™ infinity
• v-CAT™
• p-CAT™ Obstruct
• p-CAT™ Sonic
• p-CAT™ MFL
• NO-DES
• FREEFLOWi4.0
• inSCAN®
• Pipe Inspector®

Products and services

• p-CAT™ Nexus & p-CAT™ infinity Pipeline Condition Assessment Non-invasive, non-destructive pipeline condition assessment service using inverse transient analysis to determine remaining wall thickness (to 0.2mm accuracy), detect air pockets, blockages, material changes, cement lining loss, and unknown connections on metallic, concrete, and AC pipes without shutdown or excavation. Coverage up to 12km or more per day with sub-section accuracy of +/- 10m.
• v-CAT™ Valve Condition Assessment Transient signal-based valve assessment service that determines whether valves have full or partial closure without operating them, identifying closed, partially closed, or seized valves on pressurised fluid-filled pipelines.
• INGU Pipers® Active Pipeline Leak Detection Free-swimming, untethered inspection service for active pipelines that travels with the flow and uses acoustic sensors to detect leaks, air pockets, pressure anomalies, and wall conditions. Provides 100% uptime, non-invasive deployment via hydrants or valves.
• Rezatec Geospatial AI Network Risk Analytics Geospatial AI service using satellite Earth Observation imagery and data science to identify pipeline failure conditions and quantify 'Likelihood of Failure' across water networks, identifying terrain movement and soil saturation hotspots indicating leakage or risk.
• Inflowmatix Pressure Monitoring (InflowSense™ / InflowNet™ / InflowSolve™) High-frequency pressure monitoring service capturing data from InflowSense devices, managed via InflowNet software, and analysed using InflowSolve CPIS™ algorithms for transient detection and network problem solving.
• iTracker Wastewater Level Monitoring Ultrasonic level sensor service deployed in wastewater manholes to monitor wastewater levels in mini-catchments, providing 15-minute interval data for Inflow & Infiltration hotspot detection across dry and wet weather periods.
• Riventa® FREEFLOWi4.0 Pump Monitoring & Optimisation Cable-free pump monitoring service providing real-time data collection, performance monitoring, efficiency analysis, and energy consumption tracking for pumps, blowers, fans, and turbines.
• NO-DES Water Mains Cleaning Service Water mains cleaning service that recirculates and filters water within pipes at high velocities without de-pressurizing or shutting down supply, filtering water to 1-micron absolute. Self-contained system preventing water discharge to environment.
• Asset Inspection, Testing and Operability Services Multi-year managed service contract deliverable covering water and sewer network inspections, fire hydrant services, valve operability assessments, leak detection, and sewer network infiltration assessments (e.g., Urban Utilities contract).
• Intellisonde Water Quality Monitoring Multi-parameter water quality monitoring service providing continuous real-time monitoring of pH, chlorine levels, turbidity, temperature, flow, and pressure within distribution networks.
• p-CAT™ MFL Magnetic Flux Leakage Assessment Magnetic Flux Leakage assessment service for metallic pipes that detects pitting and metal loss by scanning pipe walls to quantify remaining metal thickness at high resolution.
• p-CAT™ Sonic Acoustic Screening Rapid acoustic screening service that detects changes in pipe stiffness and identifies hotspots of potential degradation, blockages, and tuberculation across large pipeline networks.
• p-CAT™ I&I Infiltration and Inflow Assessment Service for detecting and assessing infiltration and inflow in wastewater networks to identify I&I hotspots.
• Synthotech In-Pipe CCTV Inspection (SynthoCAM™ H2O) Live, high-quality visual inspection service for potable water and gas pipes using Synthotech in-pipe CCTV systems, helping utilities detect and address leaks swiftly.
• AquaWatch Water Quality Monitoring (Australia) Continuous, high-resolution environmental water quality monitoring service with automated reporting and compliance management, delivered via AquaWatch hardware and AI-enhanced cameras.
• Teamsolve (Lily) AI Operational Knowledge Twin AI-powered digital knowledge twin service providing conversational access to operational information across council services including water management, roads, parks, and waste management via WhatsApp or Microsoft Teams.
• Robotic Tank Inspection and Cleaning (Fulcrum Robotics partnership) Combined robotic and online tank cleaning service using ROVs and UAVs for inspection and NO-DES for cleaning, enabling tanks to be cleaned online without removal from service.
• International p-CAT™ Project Delivery and Licensing International deployment of p-CAT™ technology across Australia, New Zealand, Singapore, Asia, UK, Europe, China, USA, and the Middle East through licensing partnerships with regional distributors such as Hydrosave.

Quantifiable outcome

• 809,750+ kms of pipeline assessed globally
• +6 more outcomes

Named customers20 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature10 records

Partnerships

Six partnerships are on record, tiered core and minor.

• AquaWatchcoreChannel Partner/ Reseller/ Distributor · 26 February 2025Detection Services is the Australian channel partner for AquaWatch's real-time water quality monitoring hardware, including AI-enhanced cameras, floating sensor arrays, and integrated telemetry systems. This partnership enables Australian utilities, councils, and industries to access continuous, high-resolution environmental monitoring with automated reporting and compliance management.
• SynthotechcoreTechnology or Integration · 4 November 2024Strategic partnership bringing Synthotech's in-pipe CCTV systems (including SynthoCAM™ H2O) to the Australasian market. The technology provides live, high-quality visual inspection of potable water and gas pipes, enhancing Detection Services' capability to help utilities detect and address leaks swiftly. Detection Services integrates Synthotech technology into its portfolio of water management solutions.
• HydrosavecoreChannel Partner/ Reseller/ Distributor · 13 June 2024Hydrosave serves as Detection Services' UK channel partner for p-CAT™ technology. The partnership delivered the award-winning p-CAT™ project with Anglian Water in the UK, where p-CAT™ was recognized as the most significant leap forward in pipe wall condition assessment in 20 years. Detection Services provides p-CAT technology and expertise; Hydrosave provides local market access and deployment capability in the UK and Europe.
• Fulcrum RoboticscoreTechnology or Integration · 14 March 2024Partnership combining Detection Services' NO-DES tank cleaning technology with Fulcrum Robotics' state-of-the-art ROVs and UAVs for tank inspection and cleaning. NO-DES enables tanks to be cleaned online without removal from service, returning extracted water to the reservoir with virtually no water loss. Fulcrum Robotics provides robotic precision for hazardous environment entry. This combination represents a world-first online tank cleaning approach.
• Revicol (Triple A project partner)minorChannel Partner/ Reseller/ DistributorRevicol served as the local implementation partner for the INGU Pipers® Glide project with Triple A water utility in Colombia. Revicol implemented the INGU Pipers® inspection on 16km of pipeline, achieving a 61% reduction in water loss.
• Urban UtilitiescoreOthersMulti-year service contract for the Provision of Asset Inspection, Testing and Operability Services across Urban Utilities' water and sewer networks. Services include fire hydrant inspections, valve operability assessments, water network leak detection, and sewer network infiltration assessments. Detection Services was selected through formal tender process.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Gutermann: Gutermann is a Swiss-headquartered specialist in acoustic leak detection equipment (ground microphones, correlators, hydrophones) and zone monitoring — directly comparable to Detection Services' active leak detection and Aquarius Spectrum offerings for water utilities.
• Echologics (Mueller Water Products): Echologics, owned by Mueller Water Products, provides acoustic-based leak detection and pipeline condition assessment for water networks, directly competing with Detection Services' INGU Pipers® acoustic surveys and p-CAT Sonic offering.
• Pure Technologies (Xylem): Pure Technologies, a Xylem brand, is the global leader in pipeline condition assessment using free-swimming SmartBall® and PipeDiver® inspection tools — directly competing with Detection Services' p-CAT™ suite for large-diameter water main condition assessment contracts worldwide.
• Syrinix: Syrinix provides high-frequency pressure transient monitoring and analytics for water networks (RADAR), directly comparable to Detection Services' Inflowmatix platform (InflowSense™ + InflowSolve™ CPIS™ algorithms) for pressure management and burst detection.
• i2O Water: i2O Water provides smart water network pressure and flow management solutions for utilities, including pressure optimisation and leak reduction analytics — directly comparable to Detection Services' pressure management and transient monitoring solutions.
• Visenti (Xylem): Visenti, a Xylem brand, offers smart water network analytics and continuous monitoring for water utilities — directly comparable to Detection Services' smart network monitoring, Inflowmatix and Rezatec Geospatial AI offerings.

Broad incumbents

• Mueller Water Products: Mueller Water Products is a large North American water infrastructure manufacturer that owns Echologics, providing a broad portfolio of valves, hydrants, and connected leak detection services. It competes with Detection Services' valve assessment (v-CAT™) and acoustic leak detection offerings.
• Xylem: Xylem is a multi-billion-dollar global water technology company that owns Pure Technologies and Visenti, making it the broadest incumbent in the smart water and pipeline assessment space. Detection Services competes with Xylem's portfolio across condition assessment, smart monitoring, and leak detection globally.

Emerging players

• Fracta: Fracta applies machine learning to predict water pipe failure probability using GIS, demographics, and pipe attributes — partially comparable to Detection Services' Rezatec Geospatial AI 'Likelihood of Failure' analytics for prioritised condition assessment programs.

Others

• Hydrosave: Hydrosave is a UK water network services specialist that is Detection Services' channel partner for p-CAT™ deployment with Anglian Water (2024 award winner), and also operates adjacent leak detection and pressure management services in the UK and Europe.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/detection-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Detection Services