Aerowisata Hotels & Resorts

What Aerowisata Hotels & Resorts does

Aerowisata Hotels & Resorts (legal name PT Aero Wisata) is an Indonesia-domiciled state-owned enterprise and wholly-owned subsidiary of PT Garuda Indonesia (Persero) Tbk, founded on June 30, 1973. The company operates across five distinct business lines through dedicated subsidiaries: Foodservice via Aerofood ACS (PT Aerofood Indonesia), which produces approximately 80,000 in-flight meal sets daily for over 40 domestic and international airlines and provides industrial catering to 60+ companies across mining, oil and gas, and healthcare; Hotels via three-tier brands Prama (upscale), Kila (midscale), and Asana (economy) operating through PT Aero Hotel Management; Travel via Aerotravel, AeroMICE, AeroHajj, Garuda Indonesia Holidays, and Garuda Orient Holidays across IATA, PATA, AFTA, JATA, and ASITA accredited channels; Transportation via Aerotrans, managing a fleet of more than 1,500 vehicles for tourism, industrial, and aircrew transport; and Logistics via KirimAja (PT Aerojasa Cargo), serving 34 distribution channels and 650 remote areas with express, regular, warehouse, and project logistics services.

Name

Aerowisata Hotels & Resorts

Legal name

PT Aero Wisata

Website

https://aerowisata.com

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

11–50 employees

Short description

Aerowisata Hotels & Resorts is an Indonesian state-owned hospitality conglomerate and Garuda Indonesia subsidiary operating five business lines — foodservice, hotels, travel, transportation, and logistics — serving airlines, industrial clients, and travelers.

Ownership category

akta.pro rank

Product category

Hospitality Services

NAICS

Air Transportation (481)

SIC

Trucking & Courier Services (No Air) (4210), Air Courier Services (4513), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Catering & Cabin Logistics Operations (THABAIAL)

akta.pro secondary industry

In-Flight Catering & Meal Services (THABAMAA)

Keywords

• Hospitality services
• Aviation catering
• Hotel accommodations
• Ground transportation
• Logistics services

Headquarters

HQ city

Jakarta Pusat

HQ country

Indonesia

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. In-flight Catering Services: Provides approximately 80,000 meal sets per day to over 40 domestic and international airlines, including Boeing, Airbus, and ATR aircraft types. Includes five-star in-flight service with Indonesian and international cuisine options.
2. Industrial Catering Services: Premium catering services for oil, mining, gas industries, town catering, healthcare and wellness industry. Currently serving more than 60 companies with hundreds to thousands of employees across Indonesia.
3. Hotel Accommodations: Three-tier hotel brand portfolio (Prama-upscale, Kila-midscale, Asana-economy) operating in strategic locations across Indonesia. Includes operational and management services through Aero Hotel Management.
4. Travel Services: Integrated travel services including Aerotravel (tickets, vehicle rent, tour packages), AeroMICE (meetings, incentives, conventions, exhibitions), AeroHajj (Hajj and Umrah packages), Garuda Indonesia Holidays, and Garuda Orient Holidays for inbound tourism from Japan, Korea, and China.
5. Ground Transportation: Fleet management and transportation services with more than 1,500 vehicles ranging from buses to trucks. Services include tourism transport, fleet management, industrial transportation, and aircrew transportation for Garuda Indonesia.
6. Logistics and Express Delivery: Express, regular, warehouse management and distribution, and project logistics services through KirimAja brand. Supports 34 distribution channels and 650 remote areas with air, land, and sea transportation options.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Aerowisata is a hospitality conglomerate operating five integrated business lines: Foodservice (Aerofood ACS providing in-flight catering of approximately 80,000 meal sets per day to 40+ airlines, plus industrial catering for 60+ companies), Hotels (three-tier brand portfolio Prama-upscale, Kila-midscale, Asana-economy), Travel (Aerotravel, AeroMICE, AeroHajj, Garuda Indonesia Holidays, Garuda Orient Holidays), Transportation (Aerotrans with 1,500+ vehicles), and Logistics (KirimAja with 34 distribution channels and 650 remote area coverage).

Product overview

Aerowisata is a hospitality conglomerate operating through five distinct business lines: Foodservice (Aerofood ACS providing in-flight catering, industrial catering, laundry, and retail), Hotels (Prama Hotels upscalebranded with five-star properties, Kila Hotels for midscale family travel, and Asana Hotels for economy accommodations), Travel (Aerotravel for integrated travel services, AeroMICE for corporate events, AeroHajj for pilgrimage, plus Garuda Indonesia Holidays and Garuda Orient Holidays for packaged tours), Transportation (Aerotrans providing fleet management and ground transport services), and Logistics (KirimAja offering express, regular, warehouse, and project logistics). All five lines operate under the Aerowisata Group umbrella as subsidiaries of PT Garuda Indonesia (Persero) Tbk.

Differentiator

Problem solved

Functional benefit

Brands

• Prama Hotels: Upscale hotel brand offering 5-star experience with authentic Indonesian hospitality, located in selected scenic destinations.
• Kila Hotels
• Asana Hotels
• Aerofood ACS
• KirimAja

Products and services

• Aerofood ACS (In-flight and Industrial Catering) Foodservice brand providing in-flight catering of approximately 80,000 meal sets per day to over 40 domestic and international airlines, plus industrial catering for 60+ companies in oil, mining, gas, healthcare and wellness industries, and laundry services.
• Prama Hotels Upscale hotel brand offering five-star accommodations with authentic Indonesian hospitality, featuring properties like Prama Sanur Beach Bali with rooms ranging from Deluxe to Villas.
• Kila Hotels Midscale hotel brand positioned for family and group holiday travelers, with properties like Kila Senggigi Beach Lombok.
• Asana Hotels Economy-to-midscale brand offering competitive-priced accommodations in strategic locations, including Asana Sincerity Dorm Jakarta and Asana Biak Papua.
• Aerotravel Integrated travel service brand handling travel tickets, vehicle rental, tour packages, travel documents, and airport services through seven branch offices across Indonesia.
• AeroMICE

Quantifiable outcome

• 80,000 meal sets produced per day for aviation industry
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

15 partnerships are on record, tiered flagship, core and minor.

• Garuda Orient Holiday Japan (GOHJ)flagshipStrategic or Co-development Partner · 6 June 2023Partnership to serve inbound tourism market from Japan to Indonesia. Amendment signed June 6, 2023 to expand cooperation scope for Japan market. GOHJ represents Japan-Korea market operations under Garuda Orient Holidays brand.
• DPP FK-KBIHU (Forum Komunikasi Kelompok Bimbingan Ibadah Haji dan Umroh)flagshipStrategic or Co-development Partner · 9 May 2023MoU signed May 9, 2023 for cooperation in ground transportation services for Hajj and Umrah pilgrims. Aerotrans provides transportation services for religious pilgrimage travel.
• JejakincoreStrategic or Co-development Partner · 10 March 2023MoU signed March 10, 2023 for Environment Sustainability Mangrove Planting Program. Partnership with Garuda Indonesia Group and Jejakin for green technology and environmental sustainability initiatives supporting net zero emission targets by 2060.
• PT Industri Transportasi Ilthabi (INTRA)flagshipStrategic or Co-development Partner · 11 November 2022MoU and PKS signed November 11, 2022 at B20 Indonesia Investment Forum for electric vehicle development, manufacturing, and implementation. Includes collaboration with Aerotrans for EV transportation services and market expansion in Indonesia.
• PT Garuda Indonesia (Persero) TbkcoreStrategic or Co-development Partner · 30 June 1973Parent company relationship - Aerowisata was established as a subsidiary of Garuda Indonesia to support national flights and manage hospitality services. This relationship provides preferential access to Garuda's airline ecosystem including catering contracts, transportation services for crew, and integration with airline operations.
• PT Citilink IndonesiaminorChannel Partner/ Reseller/ DistributorPart of Garuda Indonesia Group, serves as airline customer for catering services.
• IATA (International Air Transport Association)coreStrategic or Co-development PartnerAerowisata Travel holds accreditation from IATA, enabling international travel services and airline ticketing capabilities.
• PATA (Pacific Asia Travel Association)coreStrategic or Co-development PartnerTourism industry association membership providing networking and industry standards alignment for travel business.
• AFTA (Australian Federation of Travel Agents)coreStrategic or Co-development PartnerRegional travel association membership for Australia-Indonesia travel corridor.
• JATA (Japan Association of Travel Agents)coreStrategic or Co-development PartnerJapan market access through association membership supporting Garuda Orient Holidays Japan operations.
• ASITA (Association of Indonesian Tours & Travel Agencies)coreStrategic or Co-development PartnerNational travel agency association membership for industry standards and networking in Indonesia.
• KasPro/Digiasia BioscoreTechnology or IntegrationDigital payment integration partnership for KirimAja Dompet digital wallet launched June 3, 2022. Enables cashless transactions for shipping services through electronic money platform.
• Palang Merah Indonesia (PMI)minorOthersCSR partnership for blood donation programs. PMI Jakarta Pusat collaborates with Aerowisata for blood drives held at Aerowisata building.
• Duta Keselamatan Kerja IndonesiaminorOthersMine Safety Management System (SMKP) certification provider for Aerotrans operations.
• PT Aero Systems Indonesia (ASYST)coreTechnology or IntegrationMoU signed January 15, 2024 for Information and Technology cooperation within Garuda Indonesia Group.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Accor Hotels: Global hotel operator with substantial Indonesia presence across multiple brands. Comparable to Aerowisata Hotels' Prama/Kila/Asana portfolio in multi-tier Indonesian hotel operations.

Direct peers

• LSG Sky Chefs: Deutsche Lufthansa subsidiary providing airline catering and in-flight logistics worldwide. Comparable business model to Aerofood ACS as a captive airline caterer expanding to serve multiple carriers.
• J&T Express: Major Indonesian and Southeast Asian logistics player. Comparable to KirimAja in express parcel delivery with technology-driven operations and aggressive national network expansion.
• Pos Indonesia (PT Pos Indonesia): State-owned Indonesian postal and logistics operator with nationwide reach. Comparable to KirimAja's nationwide logistics distribution and remote area coverage, also as a BUMN peer.
• JNE Express: Indonesia's largest domestic logistics and courier company. Directly comparable to KirimAja in domestic express delivery, freight forwarding, and nationwide distribution coverage.
• SATS (Singapore Airport Terminal Services): Asia's largest airline catering and ground handling company, directly comparable to Aerofood ACS for in-flight catering scale, multi-airline contracts, and integrated airport services across Asia-Pacific.
• Gate Group: Global airline catering, hospitality, and logistics services company serving 200+ airlines. Closely comparable to Aerofood ACS in airline catering operations and complementary cabin logistics services.
• dnata: Dubai-based airport services company offering airline catering, ground handling, and travel services. Comparable to Aerowisata's integrated aviation support and hospitality model.

Others

• Silloam Hospitals (industrial catering comparable): While a healthcare operator, Siloam's facility management and food services scope overlaps with Aerowisata's industrial catering segment serving healthcare and wellness industry clients.

Regional players

• PT Panorama JTB Tours Indonesia: Indonesian inbound/outbound travel company with Japan partnership focus. Comparable to Garuda Orient Holidays in inbound tourism and Aerotravel in integrated travel services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/aerowisata_
• Xx.com/aerowisatahotel

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aerowisata Hotels & Resorts