What Massood Logistics does

Massood Logistics is a privately held, family-owned third-party logistics (3PL) provider specializing in the U.S. furniture and home furnishings industry. The company was incorporated in 2010 following the shutdown of Furniture Transport Group, but its operational lineage traces more than 70 years to MGM Transport, the original Massood-family carrier founded in the 1950s. The company operates from two strategic North Carolina locations in the Piedmont Triad—the historical U.S. furniture capital—with a 300,000 sq ft headquarters distribution facility in Archdale and a reconfigured, upgraded Eden facility that freed up more than 530,000 sq ft after summer 2022 reconfigurations, bringing total footprint to over 800,000 sq ft. Leadership is multi-generational: Edward Massood serves as President/Owner, his daughter Tara Massood as Vice President, and C.W. Dillon was appointed Vice President of Operations in October 2024.

The company's platform spans the full furniture 3PL stack: warehousing and rack/bulk storage, inventory management, order fulfillment (pick/pack, custom labeling, product assembly), drop shipping, and nationwide distribution via an integrated network of specialized furniture carriers (Estes, Old Dominion, Thomasville Furniture Xpress, JB Hunt, Brooks DeHart, Sunbelt, Murrow's Transfer, CFC, Styline, FedEx, UPS) supplemented by an in-house transportation division, Massood Transport. Last-mile offerings are tiered into white-glove (in-home placement, assembly, packaging removal), threshold, and expedited services. Operational technology is anchored by a Warehouse Management System co-developed with 3PL Central (partnership announced May 2022), which provides real-time inventory visibility, freight tracing via PRO numbers, and customer-facing warehousing and transportation portals.

Massood generates revenue through managed-services warehousing/storage fees, per-order fulfillment charges (with add-on fees for assembly, labeling, and value-added services), and transaction-based freight fees priced by distance, weight, and service level. Pricing is quote-based and tailored; commercial terms are typically multi-year contracts. The customer base spans enterprise furniture manufacturers (Natuzzi, Signature Design by Ashley, Legacy Classic Modern), major retailers and e-tailers (Wayfair, Amazon, Target, Home Depot, Perigold, Furnitureland South), and a growing roster of mid-market DTC furniture brands (Wovenbyrd, Azzurro Living, CODARUS, John Richard, Kenian Fine Rattan). Go-to-market is sales-led, leveraging field account executives, industry trade events (High Point Market, Las Vegas Market), and active membership in trade associations (AHFA, IHFRA, GMFA). The company is privately held with no external funding rounds, no disclosed revenue, and no parent company.

Name

Massood Logistics

Legal name

Massood Logistics

Website

https://massoodlogistics.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Massood Logistics is a family-owned U.S. third-party logistics provider specializing in furniture warehousing, fulfillment, and nationwide distribution from two North Carolina facilities, serving manufacturers, retailers, and DTC brands.

Ownership category

akta.pro rank

Product category

Furniture Logistics Services

NAICS

General Warehousing and Storage (49311), General Freight Trucking, Long-Distance (48412), Transportation and Warehousing (48-49)

SIC

Public Warehousing & Storage (4220), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Ambient General Merchandise Warehousing (Dry Storage) (TLAIACAA)

akta.pro secondary industries

Bulky & Oversized E-commerce Fulfillment (Large Parcel/Two-Person Delivery Prep) (TLAIADAJ), E-commerce & Parcel Sortation Cross-Docks (TLALAFAB)

Keywords

• Furniture warehousing services
• Third-party logistics
• Order fulfillment services
• Home delivery logistics
• Furniture distribution services

Headquarters

HQ city

Charlotte

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Warehousing and Storage Services: Massood provides secure furniture warehousing with 800,000+ square feet of storage space. Revenue is generated through warehouse storage fees, which may be structured on a per-square-foot basis or through dedicated storage contracts with furniture manufacturers and retailers.
2. Order Fulfillment Services: Comprehensive order fulfillment including pick and pack, furniture assembly, and e-commerce fulfillment services. Revenue is generated through per-order processing fees, with additional charges for value-added services like assembly and custom labeling.
3. Transportation and Last Mile Delivery: Nationwide distribution services including B2B delivery to retailers, white glove home delivery, and threshold delivery. Revenue is generated through freight charges based on distance, weight, and service level (white glove vs threshold).
4. Drop Shipping: Drop shipping services where products are shipped directly from the warehouse to the consumer. Revenue generated through per-shipment fees including handling and transportation costs.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Massood Logistics is a third-party logistics (3PL) provider specializing in furniture warehousing, order fulfillment, and nationwide distribution. The company operates more than 800,000 square feet of warehouse space across Archdale and Eden, North Carolina, and delivers end-to-end services including pick-and-pack, furniture assembly, drop shipping, B2B distribution, Massood Transport trucking, white glove home delivery, and threshold delivery to furniture manufacturers, retailers, and e-commerce sellers.

Product overview

Massood Logistics is a third-party logistics (3PL) provider specializing in furniture warehousing, fulfillment, and nationwide distribution. The company operates a modular platform combining warehousing, fulfillment, and transportation services. Core offerings include furniture warehousing (800,000+ sq. ft. of storage), order fulfillment, eCommerce fulfillment, drop shipping, and inventory management, unified under their B2B/B2C distribution and last-mile delivery services. Value-added services include product assembly, custom labeling, and cross-docking. The transportation division (Massood Transport) supports vendor pickups and dedicated deliveries. Delivery tiers include white glove, threshold, and expedited options, with freight services spanning FTL, LTL, and consolidated shipping.

Differentiator

Problem solved

Functional benefit

Products and services

• Furniture Warehousing Dedicated furniture storage service offering rack, bulk, and specialized storage in 800,000+ sq ft of warehouse space across Archdale and Eden, North Carolina, for furniture manufacturers, retailers, and e-commerce sellers.
• Order Fulfillment Pick-and-pack, kitting, and assembly order fulfillment services for furniture brands, supporting B2B and direct-to-consumer order processing.
• eCommerce Fulfillment Specialized e-commerce fulfillment for furniture and oversized goods sellers, including pick-and-pack, parcel shipping integration, and real-time inventory visibility.
• Furniture Drop Shipping Drop ship fulfillment that ships furniture directly from Massood's warehouses to end consumers on behalf of brand and retail clients, eliminating the need for client-held inventory at the consumer-fulfillment stage.
• Inventory Management Services Inventory management with real-time visibility, cycle counts, and reporting via the 3PL Central WMS, providing clients with accurate stock levels and shrink control.
• Furniture Distribution Services B2B distribution of furniture to retailers, warehouses, and final-mile providers, including retailer-compliant routing, labeling, and EDI integration.
• Last Mile Home Delivery Residential home delivery services including white glove (in-home placement and assembly), threshold, and expedited options, delivered by the Massood Direct Delivery fleet on behalf of retail and brand clients.
• Massood Transport Asset-based over-the-road transportation division providing less-than-truckload (LTL) and truckload (TL) furniture transport for B2B and direct-to-routing-guide deliveries nationwide.

Quantifiable outcome

• Next-day order processing capability: virtually all orders received and prepared for shipment within 24 hours
• +2 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• 3PL CentralcoreTechnology or Integration · 20 May 2022Massood Logistics partnered with 3PL Central, the industry leader in warehouse logistics information systems, to develop a robust WMS (Warehouse Management System). This system leverages data to operate more efficiently and ensures meeting the precise needs of each customer in the retail and internet marketplace.
• Estes Express LinescoreTechnology or IntegrationPartnership with Estes Express Lines as one of the specialized furniture carriers in Massood's delivery network. Estes provides freight transportation services supporting Massood's nationwide distribution capabilities for large furniture items.
• Old Dominion Freight LinecoreTechnology or IntegrationPartnership with Old Dominion Freight Line as a trusted furniture carrier in Massood's distribution network. Old Dominion provides specialized handling for furniture shipments as part of the nationwide delivery ecosystem.
• Brooks DeHartcoreTechnology or IntegrationPartnership with Brooks DeHart as a specialized furniture carrier in Massood's transportation network. Supports B2B distribution and home delivery services.
• Thomasville Furniture XpresscoreTechnology or IntegrationSpecialized furniture carrier partnership for transportation and final mile delivery services. Thomasville Furniture Xpress understands the unique handling requirements of furniture logistics.
• Murrow's TransfercoreTechnology or IntegrationPartnership with Murrow's Transfer as a specialized furniture carrier in the distribution network. Note: Massood's VP of Operations C.W. Dillon was formerly President of Murrows Transfer.
• JB HuntcoreTechnology or IntegrationJB Hunt partnership for freight transportation services. One of the major carriers in Massood's network for nationwide furniture distribution.
• Massood TransportcoreChannel Partner/ Reseller/ DistributorMassood Transport is Massood Logistics' own proprietary transportation division available for picking up from suppliers or delivering to customer distribution centers. This internal capability enhances the company's end-to-end logistics offering.
• Home Furnishings Association (HFA)minorStrategic or Co-development PartnerIndustry association partnership providing networking, education, and industry advocacy. Massood participates in HFA events and initiatives supporting the home furnishings industry.
• IHFRAminorStrategic or Co-development PartnerInternational Home Furnishings Representatives Association partnership. Edward Massood has been honored by IHFRA with the Pillar of the Industry award. Association serves as central hub for communications, education and programs for home furnishings professionals.

Scale indicators5 records

Recent moves10 records

Expansion highlights5 records

Broad incumbents

• FedEx Logistics: FedEx Logistics offers warehousing, fulfillment, and dedicated furniture/home goods supply chain services. As a broad incumbent with global scale and freight network, it overlaps with Massood on enterprise 3PL bids.
• RXO: RXO is a large public freight brokerage and last-mile provider with active big-and-bulky home delivery capabilities. As a broad incumbent with national footprint, RXO is a frequent alternative bidder for the same furniture shippers that Massood serves.
• XPO / GXO Logistics: GXO (formerly XPO's contract logistics arm) is a large public 3PL with dedicated furniture and big-and-bulky contracts; it competes for the same enterprise shippers (e.g., Wayfair) as Massood. GXO's scale, automation investment, and geographic breadth make it a broader incumbent against which Massood must differentiate on specialty expertise.
• Pilot Freight Services (Maersk): Pilot Freight Services, now part of Maersk, provides last-mile, big-and-bulky delivery, and warehousing with furniture and home goods as a strong vertical. Overlaps Massood's last-mile white-glove capabilities and competes for similar retail/e-tail customers.
• UPS Supply Chain Solutions: UPS SCS (formerly Menlo Worldwide) is a major 3PL with deep furniture-industry relationships (historically including work for IKEA and others). It is a broader incumbent that competes for large furniture manufacturer contracts Massood also targets.

Emerging players

• Stord: Stord is a tech-enabled 3PL offering warehousing, fulfillment, and freight services with a cloud platform and asset-light model. It targets DTC and omnichannel brands overlapping with Massood's e-commerce fulfillment segment and represents the emerging tech-enabled alternative to legacy 3PLs.

Direct peers

• Saddle Creek Logistics Services: Saddle Creek is a mid-size U.S. 3PL with omnichannel fulfillment, warehousing, and transportation services geared to retailers and manufacturers, including home goods. Comparable business model and customer profile to Massood.
• Fidelitone Logistics: Fidelitone is a 3PL that has historically specialized in furniture and big-and-bulky home goods warehousing, fulfillment, and last-mile delivery. It is the closest direct competitor to Massood in vertical scope, customer type (furniture retailers/manufacturers), and service mix (warehousing + white-glove delivery).
• Sunbelt Furniture Xpress / Sunbelt Transport: Sunbelt is a specialized furniture carrier operating in the same NC Piedmont Triad ecosystem as Massood; it is a listed carrier partner of Massood, illustrating the thin line between competitor and partner in furniture logistics. Comparable in focus on home furnishings delivery and warehousing.

Others

• BlueGrace Logistics: BlueGrace is a large U.S. freight brokerage and 3PL providing LTL/FTL and capacity solutions. While it does not specialize in furniture warehousing, it competes for Massood's freight spend on the transportation side of its service mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/massood-logistics

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Massood Logistics