Pembroke Lodge
Pembroke Lodge is a Grade II listed Georgian Mansion wedding and events venue in Richmond Park, London, operating two banqueting suites (capacity up to 200) with in-house catering, serving wedding couples, corporate clients, family celebrations, and funeral receptions under Hearsum Family ownership.
- Company typePrivate
- Founded1997
- HeadquartersRichmond, United Kingdom
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Pembroke Lodge does
Pembroke Lodge is a Grade II listed Georgian Mansion wedding and events venue located at the highest point of Richmond Park, the largest Royal Park in London, and is the only licensed wedding venue within a London Royal Park. Operated by The Hearsum Family Limited (a private limited company founded in 1997 when Daniel Hearsum won the tender for the building), the venue offers two fully fitted banqueting suites — The Belvedere (ground floor, up to 140 seated guests, 200 evening) and The Russell Suite (first-floor Georgian wing, up to 70 seated, 100 evening) — plus licensed outdoor ceremony areas (The Belvedere Terrace and Russell Suite Woodland Garden). The company runs a captive in-house catering operation (no external caterers permitted, food cooked fresh oven-to-plate) and a self-service tea-room called The Butler's Pantry offering classic English refreshments.
The business serves four primary customer segments: wedding couples (primary), corporate clients seeking away-days near central London and Heathrow, family-celebration hosts (birthdays, reunions, anniversaries), and funeral reception organisers (15-200 guests). GTM is direct-to-consumer via the company website, phone enquiries, social media (Facebook, Instagram, Pinterest, Twitter), and review platforms (Hitched, Bridebook), supported by a curated recommended-supplier ecosystem spanning florists, photographers, videographers, DJs, cake designers, and an accommodation partner. Revenue is generated through one-time venue hire fees (with multi-year pricing brochures covering 2026-2028), in-house catering charges, café self-service sales, and gift vouchers (£5/£10/£20).
The venue has hosted weddings for over 50 years, holds the Hitched Venue Award for five consecutive years (2022-2026), is a Bridebook Gold Award winner, and carries a 5-star rating with 900+ reviews on Hitched. Approximately 10p from every pound spent at Pembroke Lodge is directed to Richmond Park maintenance via The Hearsum Collection, a registered charity (number 1153010) established by the family in 2013. Following founder Daniel Hearsum's death in 2021, The Hearsum Family continues to operate the business with a team of 51-100 employees including three full-time Wedding administrators and three Banqueting managers who act as Master of Ceremonies on event days.
Pembroke Lodge firmographics
Firmographics- Name
- Pembroke Lodge
- Legal name
- The Hearsum Family Limited
- Website
- https://pembroke-lodge.co.uk
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Pembroke Lodge is a Grade II listed Georgian Mansion wedding and events venue in Richmond Park, London, operating two banqueting suites (capacity up to 200) with in-house catering, serving wedding couples, corporate clients, family celebrations, and funeral receptions under Hearsum Family ownership.
- Ownership category
- akta.pro rank
Pembroke Lodge industry classification
Industry- Product category
- Wedding and Event Venue Services
- NAICS
- Other Traveler Accommodation (72119)
- SIC
- Hotels, Rooming Houses, Camps & Other Lodging Places (7000)
- akta.pro primary industry
- Wedding & Reception Catering (HSACAGAD)
- akta.pro secondary industry
- Reception Planning & Guest Experience (Seating, Favors, Hospitality) (HSACABAM)
Keywords
Where Pembroke Lodge is headquartered
LocationHeadquarters
- HQ city
- Richmond
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Pembroke Lodge business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Others
Revenue model
- Venue Hire: Hire fees for The Belvedere and The Russell Suite wedding and event venues. Fees vary by suite and date availability.
- Catering Services: All food is cooked fresh on site and served oven to plate. No external catering permitted, ensuring full control over food quality and pricing.
- Butler's Pantry Café: The Butler's Pantry offers classic English refreshments including sandwiches, cakes, scones, and hot lunches. Operates on a self-service basis.
- Gift Vouchers: Gift vouchers available in £5, £10, and £20 values for purchase.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | The Belvedere venue hire - capacity up to 140 seated guests, 200 for evening |
| One time/ perpetual license | Multi-year contract | The Russell Suite venue hire - capacity up to 70 seated guests, 100 for evening |
| Unit Pricing | Pay-as-you-go | Gift Vouchers |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels8 records
Pembroke Lodge product offering
Product offeringCore offering
Pembroke Lodge operates a Grade II listed Georgian Mansion wedding and event venue in Richmond Park, London. It offers two banqueting suites for hire—The Belvedere (up to 140 seated/200 evening guests) and The Russell Suite (up to 70 seated/100 evening guests)—along with in-house catering, outdoor ceremony areas, event coordination, and The Butler's Pantry tea rooms serving classic English refreshments.
Product overview
Pembroke Lodge is a Grade II listed Georgian Mansion wedding and events venue located in Richmond Park, London, operated by The Hearsum Family Limited. The venue operates two primary banquetting suites for hire: The Belvedere (ground floor, up to 140 guests) and The Russell Suite (first floor Georgian wing, up to 70 guests), both offering indoor and outdoor ceremony options. The venue provides fully integrated wedding services including in-house catering, PA systems, mood lighting, and starlit ceilings. Additionally, The Butler's Pantry offers casual dining with classic English refreshments, and The Hearsum Collection preserves the heritage of Richmond Park as an associated charity.
Differentiator
Problem solved
Functional benefit
Products and services
- The Belvedere (Venue Hire) A purpose-built wedding and events venue on the ground floor of Pembroke Lodge with a private terrace and sweeping views over the Thames Valley. Accommodates up to 140 seated guests for ceremonies and receptions and up to 200 for evening parties. Includes PA system, mood lighting, and starlit ceiling; targeted at wedding couples, corporate event organisers, and family celebration hosts.
- The Russell Suite (Venue Hire) A suite of original rooms on the first floor of the Georgian Wing with period features and views to the West. Accommodates up to 70 seated guests for ceremonies and receptions and up to 100 for evening parties. The South Lawn garden directly below is available for reception drinks and evening use; targeted at smaller weddings, intimate receptions, and family gatherings.
- Corporate Events Hosting A corporate away days hosting service using Pembroke Lodge's banqueting suites, with easy access from central London and Heathrow and an escape from city bustle in Richmond Park. Includes in-house catering and event coordination; targeted at businesses seeking distinctive off-site venues for conferences and team events.
- Family Celebrations Hosting Hosting service for milestone family events including birthday celebrations, family reunions, and anniversary celebrations held in The Belvedere or Russell Suite. Includes in-house catering and event coordination; targeted at families seeking elegant settings for important gatherings.
- Funeral Reception Hosting Reception hosting service for funeral gatherings accommodating 15-200 guests in private suites with spectacular Richmond Park views, relaxed atmosphere, and free parking. Targeted at families seeking a special, meaningful setting to celebrate the life of a family member.
- The Butler's Pantry (Tea Room Dining) Casual self-service tea room set within elegant Georgian rooms offering classic English refreshments including sandwiches, children's boxes, cakes, scones, and hot lunches from 12-2.30pm daily, plus a Full English breakfast on weekends. Targeted at Richmond Park visitors, tourists, and local diners seeking refreshments in a heritage setting.
- Gift Vouchers Physical gift vouchers available for purchase in £5, £10, and £20 denominations. Can be collected at the Lodge or posted to the buyer or recipient; ordered by email or phone. Targeted at visitors and gift purchasers wanting to share the tea room or venue experience.
Quantifiable outcome
- 5-star rating with 900+ independent reviews on Hitched
- +1 more outcomes
Companies that use Pembroke Lodge
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles4 records
Pembroke Lodge technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Pembroke Lodge partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- The Fine Flower CompanycoreRecommended wedding florist supplier offering wedding flower packages for Pembroke Lodge couples, including £1500 and £1750 packages with guest table arrangements
- Fiona Kelly PhotographyminorRecommended wedding photographer with elegant and romantic style
- The Wedding Studio (Richmond Hill)minorAward-winning wedding videography and photography services based at 16 Richmond Hill, with over 15 years experience and 1000+ weddings captured
- Films in BloomminorWedding filmmaker recognised in Country Life Magazine and awarded Best Wedding Videographer in South Central by The Wedding Industry Awards
- DJ2KminorMulti Award Winning Wedding DJ & Mobile Disco Specialist, winner of Best DJ Category - London & South East (The Wedding Industry Awards 2014)
- The Mobile Music CompanyminorProfessional DJ team with 25+ years experience, having supplied musical entertainment for Royal Family at Buckingham Palace, Elton John's 50th birthday, Pierce Brosnan's Wedding, and Oscar after-parties
- Liquid StringsminorProfessional musicians for hire providing strings, harpists, bands, and DJs for weddings and functions
- The Selwyn HotelminorBoutique townhouse hotel in Richmond offering 15% discount off bed & breakfast rates for Pembroke Lodge guests, located 1.9 miles away
- Designer Cakes by ElleminorNational winner of Guides for Brides Awards 2025, creating beautiful wedding cakes with delicate sugar flowers and intricate piping
- The Hearsum CollectioncoreRegistered charity (number 1153010) that collects and preserves the unique heritage of Richmond Park. Partnership with The Friends of Richmond Park to catalogue, digitise and publicise the collection. Set up in 2013 by Daniel Hearsum who won the tender for Pembroke Lodge in 1997.
- Richmond Registry OfficecoreRichmond Registry Office conducts civil wedding ceremonies at Pembroke Lodge. Ceremonies are approximately 30 minutes in length and fees are determined by Richmond Council.
Scale indicators5 records
Recent moves6 records
Expansion highlights4 records
Pembroke Lodge competitors and assessment
Company assessmentDirect peers
- Cliveden House: Cliveden House is a National Trust-owned stately home in Berkshire offering luxury weddings and overnight stays with full catering and event services, comparable to Pembroke Lodge as a heritage estate venue for high-end London and South-East weddings.
- Hedsor House: Hedsor House is a Georgian mansion in Buckinghamshire hired exclusively for weddings and private events with in-house catering and full event coordination, mirroring Pembroke Lodge's high-touch, all-inclusive, single-venue events proposition.
- Leez Priory: Leez Priory is a 16th-century Essex priory operated as a country-house wedding venue with on-site catering, comparable to Pembroke Lodge as a heritage, all-in-one wedding venue focused on ceremonies, receptions and banqueting.
- Syon Park: Syon Park is a Grade I listed historic house in west London operating as a wedding and corporate events venue with on-site catering, directly comparable to Pembroke Lodge's heritage-mansion, in-park, all-in-one model for Greater London weddings and corporate events.
- Luton Hoo Hotel, Golf & Spa: Luton Hoo is a Grade I listed mansion outside London operated as a hotel and luxury wedding/events venue, directly comparable to Pembroke Lodge's combination of heritage Georgian architecture, large banqueting capacity and integrated wedding services.
Others
- Bridebook: Bridebook is a UK wedding-venue marketplace on which Pembroke Lodge is a Gold-listed supplier; it is comparable not as a competitor but as a primary GTM and discovery channel for London-area wedding venues, shaping how couples find and compare venues such as Pembroke Lodge.
Broad incumbents
- Claridge's: Claridge's is a landmark luxury London hotel that hosts high-end weddings, receptions and corporate events with in-house Michelin-level catering, comparable to Pembroke Lodge as a premium London wedding venue serving affluent couples and corporate clients.
- The Savoy Hotel: The Savoy is a luxury London hotel that hosts large weddings, gala dinners and corporate events with full banqueting and catering; comparable as a London luxury wedding and events venue, but at a much larger scale and with overnight rooms that Pembroke Lodge does not offer.
- Hampton Court Palace (Historic Royal Palaces): Hampton Court Palace hosts licensed wedding ceremonies and private events in a historic royal setting operated by a major heritage institution; it is a broader, larger-scale heritage venue serving the same affluent London and destination wedding market as Pembroke Lodge.
Regional players
- Richmond Hill Hotel: Richmond Hill Hotel is an independent Georgian townhouse hotel in Richmond offering wedding ceremonies, receptions and corporate events with on-site catering, comparable to Pembroke Lodge as a local Richmond, Greater London wedding and events venue targeting the same catchment.
Market position
Strengths1 record
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Pembroke Lodge social profiles
Digital presencePembroke Lodge compliance and trust
Trust signalCompliance1 record
Pembroke Lodge financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pembroke Lodge leadership team
Management profileNumber of profiles
Pembroke Lodge funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pembroke Lodge M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pembroke Lodge
What does Pembroke Lodge do?
Pembroke Lodge operates a Grade II listed Georgian Mansion wedding and event venue in Richmond Park, London. It offers two banqueting suites for hire—The Belvedere (up to 140 seated/200 evening guests) and The Russell Suite (up to 70 seated/100 evening guests)—along with in-house catering, outdoor ceremony areas, event coordination, and The Butler's Pantry tea rooms serving classic English refreshments.
Is Pembroke Lodge a public or private company?
Pembroke Lodge is a private company. It is classified as family owned and is currently operating.
When was Pembroke Lodge founded?
Pembroke Lodge was founded in 1997. It employs 51 to 100 people.
Where is Pembroke Lodge based?
Pembroke Lodge is headquartered in Richmond, United Kingdom, in the Europe region.
How does Pembroke Lodge make money?
Four revenue lines are on record. Venue Hire is the primary driver. The others are catering Services, butler's Pantry Café and gift Vouchers.
Who are Pembroke Lodge's main competitors?
Direct peers on record are Cliveden House, Hedsor House, Leez Priory, Syon Park and Luton Hoo Hotel, Golf & Spa. Bridebook is listed as an others. Broad incumbents are Claridge's, The Savoy Hotel and Hampton Court Palace (Historic Royal Palaces). Richmond Hill Hotel is listed as a regional player.
Does Pembroke Lodge have an API?
No public API is recorded for Pembroke Lodge.
What industry is Pembroke Lodge in?
Pembroke Lodge's product category is Wedding and Event Venue Services. Its primary akta.pro industry code is HSACAGAD, Wedding & Reception Catering, with a secondary code of HSACABAM, Reception Planning & Guest Experience (Seating, Favors, Hospitality). Its NAICS code is 72119 and its SIC code is 7000.