Champlain Valley Family Center

What Champlain Valley Family Center does

Champlain Valley Family Center (CVFC) is a private, non-profit, community-based behavioral health organization founded in 1982 and headquartered in Plattsburgh, New York. It operates as a Certified Community Behavioral Health Clinic (CCBHC) and delivers a full continuum of services across four physical sites in Plattsburgh and Schuyler Falls, including an integrated outpatient clinic, a 24/7 walk-in Intensive Crisis and Stabilization Center, an OASAS-certified 16-bed Recovery Campus for residential withdrawal management and rehabilitation, the All Ways to Recovery Community Center drop-in hub, peer engagement and recovery support, jail-based substance use disorder assessments at the Clinton County Jail, care management via partnership with AHI's Health Home, MRT and transitional housing, intensive family support for at-risk adolescents, commercial tobacco-use reduction (CTURN), and K-12 substance use prevention across Clinton County schools. In March 2026 the organization launched a Vocational Education and Employment Program, funded by a $350,000-per-year OASAS grant for five years ($1.75M total), extending service geography across the seven-county North Country Economic Development Region through a partnership with Ready4Real.

CVFC employs 101–250 staff under CEO Connie Wille (since 2000) and is governed by a community board. Its underlying technology stack is operational rather than proprietary: services run on evidence-based treatment curricula approved by SAMHSA, with intake delivered through phone, walk-in, and fax-based referral workflows rather than a custom platform; no proprietary software product, mobile application, or AI system is disclosed.

The business model is a hybrid of fee-for-service behavioral health reimbursement and public grant funding. Primary revenue streams are Medicaid, Medicaid Managed Care, CHIP, and major third-party insurance for covered services, supplemented by a sliding-fee schedule based on family size and income for uninsured and underinsured residents. Grant funding is layered on top of earned revenue, including historical $50,000 state appropriations secured by Assemblyman Billy Jones (2019, 2020) and the $1.75M five-year OASAS vocational rehabilitation award (2026). Reimbursement mechanics operate as recurring per-service payments rather than subscription software revenue, but function similarly as ongoing, contracted inflows. Distribution is omnichannel and community-led: same-day and next-day outpatient intake, 24/7 crisis walk-in, school-based prevention delivery, jail-based assessments, and co-located drop-in recovery services drive utilization across the Clinton County catchment.

Name

Champlain Valley Family Center

Legal name

Champlain Valley Family Center

Website

https://cvfamilycenter.org

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

101–250 employees

Short description

Champlain Valley Family Center is a non-profit Certified Community Behavioral Health Clinic in Plattsburgh, NY that delivers outpatient treatment, 24/7 crisis stabilization, residential detox, peer recovery support, prevention, and housing services to individuals and families in Clinton County.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Residential Mental Health and Substance Abuse Facilities (62322), Outpatient Mental Health and Substance Abuse Centers (621420), Psychiatric and Substance Abuse Hospitals (62221)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051)

akta.pro industry

PRIMARYHLAFACAI

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers

Healthcare & Life Sciences/Healthcare Providers & Systems/Behavioral Health & Substance Use Treatment

SECONDARYHLAFACAC

Residential Mental Health Treatment Centers

Healthcare & Life Sciences/Healthcare Providers & Systems/Behavioral Health & Substance Use Treatment

Keywords

• Behavioral health services
• Substance abuse treatment
• Mental health counseling
• Addiction recovery programs
• Community mental health

Headquarters

HQ city

Plattsburgh

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Medicaid and Medicaid Managed Care: CVFC accepts Medicaid and Medicaid Managed Care as primary reimbursement sources for behavioral health services, including outpatient treatment, crisis services, and residential programs.
2. CHIP (Children's Health Insurance Program): Accepts Children's Health Insurance Program for pediatric and adolescent behavioral health services.
3. Third-Party Insurance: Accepts all major third-party insurance providers for covered behavioral health services.
4. Sliding Fee Scale Services: Services are offered on a discount/sliding fee basis for individuals who qualify based on family size and income, ensuring access for uninsured or underinsured residents.
5. Government Grants (OASAS): CVFC receives government funding including OASAS grants such as the vocational rehabilitation grant ($350,000/year for 5 years) to expand services.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Champlain Valley Family Center is a private non-profit community behavioral health clinic providing substance use disorder treatment, mental health therapy, crisis intervention, residential detoxification, prevention education, and recovery support services. As a Certified Community Behavioral Health Clinic (CCBHC), CVFC delivers an integrated continuum of care spanning prevention, outpatient, intensive residential, and crisis stabilization for Clinton County, NY residents.

Product overview

Champlain Valley Family Center operates as a Certified Community Behavioral Health Clinic (CCBHC) offering a comprehensive portfolio of behavioral health programs. The organization provides a coordinated continuum of care including: CCBHC Integrated Outpatient Clinic as the primary outpatient treatment hub; Intensive Crisis & Stabilization Center (24/7 walk-in crisis services); Care Management through AHI's Health Home; Recovery Campus (16-bed OASAS-certified residential treatment); All Ways to Recovery Community Center (peer-led drop-in center); Peer Engagement & Recovery Support Program; Jail Services Program; Intensive Family Support Program (IFSP) for youth; CTURN tobacco prevention; Prevention services for K-12 schools; Housing (MRT and TSU units); and a newly launched Vocational Education and Employment Program. These programs work together to provide no-wrong-door access to prevention, crisis intervention, treatment, and recovery support services across Clinton County.

Differentiator

Problem solved

Functional benefit

Products and services

• CCBHC Integrated Outpatient Clinic Certified Community Behavioral Health Clinic offering comprehensive outpatient treatment including substance use disorder services, mental health services, integrated co-occurring treatment, and outpatient group services with same-day/next-day intake access.
• Intensive Crisis & Stabilization Center 24/7 walk-in crisis facility providing rapid assessment, clinical interventions, medication support including MAT (Suboxone, Subutex, Naltrexone), and peer support for mental health and substance use crises as an alternative to emergency room visits.
• Care Management Comprehensive care management for adults and children through partnership with AHI's Health Home, supporting Medicaid-eligible individuals with chronic medical conditions, mental health challenges, or substance use disorders.
• Recovery Campus OASAS-certified 16-bed residential facility in Schuyler Falls providing 24/7 medical stabilization, withdrawal management, medication-assisted treatment, individual and group counseling, and comprehensive discharge planning for men and women age 18+ with substance use disorders.
• All Ways to Recovery Community Center Stigma-free, peer-led drop-in center providing recovery-focused support, educational groups, connection to healthcare coverage, advocacy, treatment services, and community resources.
• Peer Engagement & Recovery Support Program Peer-driven support services providing nonclinical assistance including advocacy, linkage to treatment and resources, recovery coaching, skill building, health and wellness support, and limited short-distance transportation for individuals engaged in recovery.
• Jail Services Program Onsite substance use disorder assessments and coordinated treatment referrals for incarcerated individuals at Clinton County Jail, including a Vivitrol Program for medication-assisted treatment transition to community-based care.
• Intensive Family Support Program (IFSP) Youth case management program providing advocacy and support for at-risk adolescents and families to prevent out-of-home placement, facilitating positive experiences and community service activities.
• CTURN (Commercial Tobacco Use Reduction Network) Youth and community network working to reduce commercial tobacco use through advocacy, education, and community action to challenge tobacco industry influence and create tobacco-free environments.
• Prevention Services SAMHSA-approved evidence-based substance use prevention services delivered to K-12 students in Clinton County schools, including prevention assessments, individual counseling sessions, Teen Intervene brief intervention, and community education programs.
• Housing (MRT Housing & Transitional Support Units) OASAS MRT Housing Program providing five single-occupancy apartments for individuals with substance use disorders experiencing housing instability, plus two Transitional Support Units for short-term recovery-oriented housing.
• Vocational Education and Employment Program Comprehensive vocational education and employment program funded by OASAS grant to help individuals in treatment and recovery gain workforce skills through partnerships with Ready4Real, serving the seven-county North Country region.

Named customers1 record

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core.

• Ready4RealcoreStrategic or Co-development Partner · 10 February 2026CVFC partnered with Ready4Real and Michelle Armani for the OASAS-funded vocational rehabilitation program. Ready4Real brings decades of experience as educator, counselor, and workforce development leader in the North Country. Their curriculum blends practical skill-building, soft-skill development, and credential opportunities with a supportive, human-centered approach. Ready4Real has built a regional footprint working with over a dozen school districts, BOCES programs, post-secondary institutions, and local employers.
• AHI Health HomecoreStrategic or Co-development PartnerCVFC offers comprehensive Care Management services for adults and children through partnership with AHI's Health Home. The program supports Medicaid-eligible individuals experiencing chronic medical conditions, mental health challenges, or substance use disorders.
• Clinton County JailcoreStrategic or Co-development PartnerCVFC partners with Clinton County Jail to provide onsite substance use disorder assessments and coordinated treatment referrals. CVFC staff meet directly with incarcerated individuals to assess treatment needs, offer support, and help establish plans for continuing care upon release. Collaboration includes Vivitrol Program with shared goal of supporting safe transition to community-based MAT.
• MHAB Life Skills CampuscoreStrategic or Co-development PartnerAll Ways to Recovery Community Center is co-located on the MHAB Life Skills Campus (at the former site of CCC Dining Hall). CVFC collaborates with MHAB for community events including Overdose Awareness Day and Thanksgiving meal programs serving Clinton County residents.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Helio Health: Syracuse-based nonprofit offering a full continuum of behavioral health, SUD residential, outpatient, crisis, and housing services across Central and Upstate NY — comparable program breadth and CCBHC-adjacent model.
• BestSelf Behavioral Health: Buffalo, NY CCBHC providing outpatient, residential, crisis, prevention, and care management across Western NY — comparable integrated CCBHC operating model and program count.
• St. Joseph's Addiction Treatment & Recovery Centers: North Country-adjacent (Saranac Lake, NY) OASAS-licensed residential and outpatient SUD treatment provider with similar rural NY footprint, multiple program lines, and comparable catchment-area dynamics.
• CASA Trinity: New York State OASAS-licensed behavioral health and SUD treatment provider operating residential, outpatient, and prevention programs across multiple rural and mid-size counties with similar payer mix.
• McPike Addiction Treatment Center: Utica, NY OASAS-licensed residential and outpatient SUD treatment facility serving Central NY — directly comparable OASAS-licensed inpatient detox/rehab model.
• Credo Community Center: Watertown, NY-based CCBHC and OASAS-licensed provider delivering outpatient, residential, prevention, and peer recovery services across rural northern NY — directly comparable service mix and CCBHC designation.
• Liberty Resources: Syracuse-based CCBHC and Health Home operator providing integrated behavioral health, primary care, and SUD services across Upstate NY with comparable Medicaid-driven payer model.

Regional players

• Spectrum Health (Vermont): Vermont CCBHC serving a comparable rural catchment with prevention, outpatient, MAT, and crisis services — strong analogue for a rural CCBHC operating in a small-population, geographically isolated market.
• St. Regis Mohawk Health Services: Tribal behavioral health and SUD provider in the North Country / Akwesasne region offering outpatient, prevention, and residential-adjacent services — adjacent peer sharing geography and rural NY SUD treatment landscape.

Broad incumbents

• Northern Rivers Family Services: Larger Albany-based NY behavioral health and family services nonprofit with broader portfolio across mental health, SUD, foster care, and youth services — broader scale incumbent with overlapping Upstate NY service territory.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Champlain Valley Family Center