BestSelf Behavioral Health
BestSelf Behavioral Health is a non-profit community behavioral health organization in Buffalo, New York, serving children and adults with mental health and crisis intervention services across the Western New York region, primarily funded by government grants and public reimbursement.
- Company typePrivate
- Founded2017
- HeadquartersBuffalo, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What BestSelf Behavioral Health does
BestSelf Behavioral Health is a community-based, non-profit behavioral health organization headquartered in Buffalo, New York, serving children and adults across the Western New York region. Founded in 2017, the organization delivers crisis mental health services, behavioral health treatment, and care for individuals with high-acuity needs, with stated focus areas including culturally responsive care, reducing wait times for specialized treatment, addressing housing-related mental health needs, and mitigating staff burnout. The organization operates as a direct service provider rather than a technology product company, employing between 1,001 and 5,000 staff.
The company's revenue model is primarily funded through government grants, supplemented by what are likely standard Medicaid reimbursements, insurance payments, and county/state contracts typical of community mental health providers. Documented grant inflows include an $800,000 SAMHSA award (2020), $3.25 million in federal grants (2021), and an $8.6 million New York State grant (2022) for crisis mental health service enhancement, totaling $12.65 million across three years. Specific pricing or contract terms are not publicly disclosed.
On the technology side, BestSelf has deployed AI tools aimed at reducing administrative burden on clinical staff, with ease of implementation cited as the primary differentiator. No proprietary software products, digital platforms, or named technology offerings are publicly identified. The organization is led by President & CEO Elizabeth Woike-Ganga, COO Kelly D. Dumas, and CFO Joseph C. DiStasio. Geographic reach is concentrated in Western New York, with no evidence of multi-state operations.
BestSelf Behavioral Health firmographics
Firmographics- Name
- BestSelf Behavioral Health
- Legal name
- BestSelf Behavioral Health
- Website
- https://bestselfwny.org
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- BestSelf Behavioral Health is a non-profit community behavioral health organization in Buffalo, New York, serving children and adults with mental health and crisis intervention services across the Western New York region, primarily funded by government grants and public reimbursement.
- Ownership category
- akta.pro rank
BestSelf Behavioral Health industry classification
Industry- Product category
- Mental Health Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420)
- SIC
- Services-Health Services (8000), Services-Social Services (8300)
- akta.pro primary industry
- Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL)
- akta.pro secondary industry
- Behavioral Health & Cognitive Support Coordination (Dementia, Depression, SUD) (HSABAIAF)
Keywords
Where BestSelf Behavioral Health is headquartered
LocationHeadquarters
- HQ city
- Buffalo
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
BestSelf Behavioral Health business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- State Government Grants: BestSelf received an $8.6 million state grant aimed at enhancing crisis mental health services. This represents significant government funding for mental health service delivery.
- Federal Grants: BestSelf Behavioral Health received $3.25 million in federal grants as part of federal funding initiatives to support mental health services.
BestSelf Behavioral Health product offering
Product offeringCore offering
BestSelf Behavioral Health is a community-based behavioral health organization delivering mental health services to children and adults of all ages across Western New York. The organization focuses on crisis mental health services, behavioral health treatment for high-acuity patients, and addressing gaps in culturally responsive care. Capacity is supported by state and federal grant funding and an internal initiative to use AI to reduce staff administrative burden.
Product overview
BestSelf Behavioral Health is a mental health services organization providing crisis mental health services and behavioral health care. The company operates as a service provider rather than a software product company. Based on the available sources, no specific named products, software platforms, modules, or digital offerings are identified — the organization appears to deliver services directly rather than through a technology product portfolio.
Differentiator
Problem solved
Functional benefit
Products and services
- Crisis Mental Health Services Crisis intervention and mental health crisis services for individuals in Western New York, with expanded capacity supported by an $8.6M New York State grant aimed at enhancing crisis mental health services. Designed for community members experiencing mental health crises and requiring immediate intervention.
- Community-Based Behavioral Health Care
Quantifiable outcome
- Enhanced crisis mental health services capacity through $8.6 million state grant
- +1 more outcomes
Companies that use BestSelf Behavioral Health
Customer profileSegments1 record
Ideal customer profiles1 record
BestSelf Behavioral Health technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
BestSelf Behavioral Health partnerships and signals
Strategic signalScale indicators3 records
Recent moves5 records
Expansion highlights4 records
BestSelf Behavioral Health competitors and assessment
Company assessmentDirect peers
- The Resource Center: WNY-based non-profit providing services to individuals with disabilities and behavioral health needs. Comparable size and community-based operating model.
- Horizon Health Services: Western New York's largest behavioral health provider offering mental health and substance use treatment across multiple sites. Closest comparable peer by service mix, geography, and target population.
- Spectrum Human Services: WNY community-based non-profit providing mental health, substance use, and developmental disability services. Highly comparable operating model and population served.
- Endeavor Health Services: Western New York behavioral health organization offering mental health, addiction, and housing services. Direct competitor in the same geography with overlapping programs.
- People Incorporated of Western New York: WNY non-profit providing behavioral health, intellectual/developmental disability, and housing services. Comparable community-based, multi-program operating model.
- Cazenovia Recovery Systems: Western New York non-profit addiction and behavioral health provider. Similar funding mix (grants, Medicaid) and overlapping clinical services.
Broad incumbents
- Catholic Charities of Buffalo: Large Buffalo-area social services organization offering behavioral health within a broader human-services portfolio. Comparable funding model and geography, but broader mission.
- The Chautauqua Center: Western New York community health center providing integrated primary care and behavioral health. Comparable community-based delivery and federal funding access, but broader medical scope.
Regional players
- Mental Health Association in New York State: Statewide mental health advocacy and service organization. Shares mission and state funding environment, but operates at a policy/advocacy level rather than direct clinical delivery.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
BestSelf Behavioral Health social profiles
Digital presenceBestSelf Behavioral Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
BestSelf Behavioral Health leadership team
Management profileNumber of profiles
Profiles3 records
BestSelf Behavioral Health funding detail
Funding detailFunding overview
Funding rounds3 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BestSelf Behavioral Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BestSelf Behavioral Health
What does BestSelf Behavioral Health do?
BestSelf Behavioral Health is a community-based behavioral health organization delivering mental health services to children and adults of all ages across Western New York. The organization focuses on crisis mental health services, behavioral health treatment for high-acuity patients, and addressing gaps in culturally responsive care. Capacity is supported by state and federal grant funding and an internal initiative to use AI to reduce staff administrative burden.
Is BestSelf Behavioral Health a public or private company?
BestSelf Behavioral Health is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was BestSelf Behavioral Health founded?
BestSelf Behavioral Health was founded in 2017. It employs 1,001 to 5,000 people.
Where is BestSelf Behavioral Health based?
BestSelf Behavioral Health is headquartered in Buffalo, United States, in the North America region.
How does BestSelf Behavioral Health make money?
Two revenue lines are on record. State Government Grants are the primary driver. The others are federal Grants.
Who are BestSelf Behavioral Health's main competitors?
Direct peers on record are The Resource Center, Horizon Health Services, Spectrum Human Services, Endeavor Health Services, People Incorporated of Western New York and Cazenovia Recovery Systems. Broad incumbents are Catholic Charities of Buffalo and The Chautauqua Center. Mental Health Association in New York State is listed as a regional player.
Does BestSelf Behavioral Health have an API?
No public API is recorded for BestSelf Behavioral Health.
What industry is BestSelf Behavioral Health in?
BestSelf Behavioral Health's product category is Mental Health Services. Its primary akta.pro industry code is HLAFACAL, Behavioral Health for Children & Adolescents (Youth Services), with a secondary code of HSABAIAF, Behavioral Health & Cognitive Support Coordination (Dementia, Depression, SUD). Its NAICS code is 621420 and its SIC code is 8000.