Job Accommodation Network

What Job Accommodation Network does

The Job Accommodation Network (JAN) is a free, federally funded consulting service founded in 1983 and operated by West Virginia University under a cooperative agreement with the U.S. Department of Labor's Office of Disability Employment Policy (ODEP). JAN provides confidential technical assistance on workplace accommodations and the Americans with Disabilities Act (ADA) to three primary user groups: employers (private businesses, federal, state, and local government agencies), individuals with disabilities, and rehabilitation/service professionals. Its services are delivered without cost to any user.

The core product is AskJAN.org, a web-based information platform featuring a searchable Situations and Solutions Finder database containing over 700 real-life accommodation scenarios, an A-to-Z directory of disabilities and accommodations, a Mental Health Hub, the personalized MyJAN portal, an ADA Library, and JAN on Demand for direct consultant inquiries. JAN's training arm, the JAN Webcast Series, delivers free virtual training over Zoom with ASL interpreting and real-time captioning via Ai-Media, approved for HR CEUs. The technology stack relies on standard web conferencing, third-party accessibility services (Ai-Media, ReadSpeaker), and conventional database/search architecture rather than proprietary AI systems.

JAN's business model is wholly non-commercial. All operating revenue derives from a single federal cooperative agreement — most recently a two-year, $7,000,000 award from ODEP (Cooperative Agreement No. 26475OD000008-01-00). With 11-50 employees and a single U.S. headquarters in Morgantown, West Virginia, JAN reaches users through its website, phone consultation, live chat, social media, a quarterly newsletter, and a network of strategic partnerships with EARN, the Campaign for Disability Employment, and accessibility technology vendors.

Name

Job Accommodation Network

Legal name

Job Accommodation Network

Website

https://askjan.org

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

The Job Accommodation Network (JAN), founded 1983 and operated by West Virginia University under U.S. DOL/ODEP funding, provides free, confidential guidance on workplace accommodations and the ADA to employers, individuals with disabilities, and rehabilitation professionals through its AskJAN.org web platform.

Ownership category

akta.pro rank

Product category

Disability Employment Consulting

NAICS

Vocational Rehabilitation Services (6243), Services for the Elderly and Persons with Disabilities (62412)

akta.pro primary industry

Disability Employment & Vocational Rehabilitation (VR) Programs (EDAAAOAI)

Keywords

• Workplace accommodation services
• Disability employment guidance
• ADA compliance consulting
• Accommodation consulting
• Disability employment resources

Headquarters

HQ city

Morgantown

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Government Funding: JAN is fully funded by the U.S. Department of Labor's Office of Disability Employment Policy (ODEP) under Cooperative Agreement No. 26475OD000008-01-00, with a two-year award totaling $7,000,000. All services are provided free of charge to users.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Job Accommodation Network (JAN) is a free, confidential consulting service that provides expert technical assistance on workplace accommodations and the Americans with Disabilities Act (ADA). Operated by West Virginia University under a cooperative agreement with the U.S. Department of Labor's Office of Disability Employment Policy, JAN delivers guidance through its AskJAN.org web platform, phone consultation, live chat, webcasts, and an extensive searchable library of accommodation scenarios for employers, individuals with disabilities, and rehabilitation professionals.

Product overview

Job Accommodation Network (JAN) is a free consulting service operated by West Virginia University and funded by the U.S. Department of Labor's Office of Disability Employment Policy. The organization's primary offering is AskJAN.org, a comprehensive web platform providing confidential technical assistance about job accommodations and the Americans with Disabilities Act. The product suite includes specialized resources such as the Mental Health Hub for mental health accommodations, the Situations and Solutions Finder with over 700 searchable accommodation scenarios, MyJAN for personalized resource organization, and the JAN Webcast Series for virtual training. Additional offerings include the A to Z of Disabilities & Accommodations directory, ADA Library, and JAN on Demand for direct consultant inquiries. JAN does not offer a commercial product but provides free public resources focused on workplace disability accommodation guidance.

Differentiator

Problem solved

Functional benefit

Brands

• Mental Health Hub: A centralized resource for accommodation insights and resources supporting productivity, retention, and workplace success for mental health conditions.
• Situations and Solutions Finder
• JAN Webcast Series
• MyJAN

Products and services

• AskJAN.org Web Platform The primary web platform providing free, confidential technical assistance about job accommodations and the Americans with Disabilities Act (ADA). Users can access accommodation information, search databases, and contact consultants.
• Mental Health Hub A centralized resource offering accommodation insights and resources specifically for mental health conditions including depression, anxiety disorders, PTSD, schizophrenia, eating disorders, and substance use disorder, supporting productivity, retention, and workplace success.
• Situations and Solutions Finder A searchable database providing access to over 700 real-life accommodation scenarios shared by JAN customers, searchable by disability, limitation, and occupation, offering practical examples of accommodations successfully implemented by JAN clients.
• MyJAN

Quantifiable outcome

• 85% of employers reported increased employee retention after making accommodations
• +4 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core, flagship and minor.

• West Virginia UniversitycoreStrategic or Co-development PartnerJAN is operated by West Virginia University under the cooperative agreement with DOL/ODEP. WVU provides institutional infrastructure and operational support for the JAN program.
• Employer Assistance and Resource Network on Disability (EARN)flagshipGTM or Marketing PartnerEARN is a complementary DOL-funded resource network focused on disability employment. JAN collaborates with EARN on joint webinars, such as the construction industry webinar series, and cross-promotes resources to strengthen employer disability employment initiatives.
• Ai-MediacoreTechnology or IntegrationAi-Media provides ASL interpreting and real-time captioning services for all JAN webcasts, ensuring accessibility compliance for participants with hearing impairments.
• ZoomcoreTechnology or IntegrationJAN webcasts are delivered via Zoom web conferencing platform, which allows users to view presentations and listen to audio streams of live presenters.
• The Campaign for Disability EmploymentminorStrategic or Co-development PartnerJAN participates in the What Can You Do? campaign, a national disability employment awareness initiative funded by ODEP to promote workplace inclusion.

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Disability:IN: National disability inclusion organization working with employers on disability hiring, retention, and procurement. Comparable employer-focused disability employment mission, with a corporate-membership model paralleling JAN's employer guidance.
• Ticket to Work (Social Security Administration): SSA's program helping Social Security disability beneficiaries return to work. Operates in the same disability-employment space as JAN and connects beneficiaries with Employment Networks offering job coaching and accommodations support.
• Goodwill Industries International: Major nonprofit providing employment training, placement, and support services for people with disabilities and other barriers to employment. Operates employment-focused programs comparable to JAN's mission at scale across U.S. communities.
• Employer Assistance and Resource Network on Disability (EARN): DOL/ODEP-funded sister network also providing free resources to employers on disability inclusion and recruitment. JAN and EARN co-host webinars and cross-promote resources, making EARN the closest functional peer to JAN.
• National Disability Institute: Nonprofit focused on financial education and economic empowerment for people with disabilities, including employment-related initiatives. Operates in the same disability-employment ecosystem as JAN and works with similar employer and government stakeholders.
• SourceAmerica: Nonprofit that creates employment opportunities for people with disabilities through federal contracts and a national network of nonprofit agencies. Comparable disability-employment mission with similar government-affiliated positioning to JAN.
• Bender Consulting Services: Private disability-employment consulting firm placing professionals with disabilities into corporate roles and providing employer consulting on disability inclusion. Closest for-profit peer offering disability-focused workforce services comparable to JAN's advisory function.
• ADA National Network (ADANN): 10 regional ADA Centers providing information, guidance, and training on the Americans with Disabilities Act. Directly comparable mission to JAN's ADA-guidance work, with overlapping employer and individual audiences.
• AbilityOne Program: Federal program creating employment opportunities for people who are blind or have significant disabilities. Operates in the same disability-employment space as JAN, with government-backed authority similar in kind (though more focused on procurement-driven employment).

Broad incumbents

• State Vocational Rehabilitation Agencies: Federally-funded state VR agencies providing individualized vocational rehabilitation services to people with disabilities. Operate a closely comparable employment-support mission to JAN at much larger scale but with case-managed service rather than consultation-only delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/JANatJAN
• YouTubeyoutube.com/user/JANinformation
• Facebookfacebook.com/JobAccommodationNetwork
• LinkedInlinkedin.com/company/job-accommodation-network

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Job Accommodation Network