eGov Strategies

What eGov Strategies does

eGov Strategies operates as the parent entity behind CORE Business Technologies (legal name: CORE Business Technologies), an East Providence, Rhode Island-based payment technology company founded in 1989 that delivers enterprise payment processing and citizen engagement solutions to government, healthcare, and educational institutions across the United States. The firmographic record associates the eGov Strategies name with Indianapolis, founded in 2001, while the detailed operating footprint is concentrated at the CORE Business Technologies entity; the relationship between the two names is not explicitly clarified in the source material.

The flagship product is the CORE Platform, a unified PCI DSS Level 1-certified system handling end-to-end card and ACH payment processing across online, in-person, mobile, kiosk, self-service, and SMS (Text-2-Pay) channels. Built specifically for municipal environments, the platform spans three solution areas: Payment Processing (multi-channel acceptance of taxes, permits, utilities, licenses, and fees), Revenue Management (payment facilitation, ledger integrations, automated bank statement reconciliation, and registered payment facilitator services), and Citizen Engagement (24/7 self-service, digital wallet integrations, e-billing and presentment, event management, and analytics). The platform connects to 400+ accounting and back-office integrations, supporting receipt-to-reconciliation workflows tailored to state and local government finance operations.

The company generates revenue primarily through transaction-based fees on payment processing and convenience/service fees on digital payment channels; pricing is quote-based and not publicly disclosed. Distribution combines direct enterprise sales with channel partnerships through cooperative purchasing vehicles (Sourcewell, G2G Marketplace) and cloud marketplaces (AWS Marketplace), supplemented by technology integrations with digital wallet providers such as PayPal. The customer base spans more than 1,600 agencies across government, healthcare, and education sectors, supported by an 11-50 employee organization with a single disclosed $2M funding round in November 2013.

Name

eGov Strategies

Legal name

CORE Business Technologies

Website

https://egovstrategies.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

eGov Strategies, operating through its CORE Business Technologies brand, provides PCI Level 1-certified payment processing, revenue management, and citizen engagement software to more than 1,600 government, healthcare, and education agencies across the United States.

Ownership category

akta.pro rank

Product category

Government Payment and Citizen Engagement Software

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320), Activities Related to Credit Intermediation (5223)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Utility & Municipal Billing Platforms (FSAMAJAG)

akta.pro secondary industries

Biller Direct EBPP Platforms (FSAMAJAA), Recurring Billing & AutoPay Management (FSAMAJAE), Bill Pay, Invoicing & Payables Platforms (BPAMAFAF), Payment Orchestration Platforms (FSAGABAA)

Keywords

• Government payment services
• Enterprise content management
• Citizen engagement software
• Municipal payment processing
• Interactive service delivery

Headquarters

HQ city

Indianapolis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Payment Processing Services: Transaction-based revenue from processing card and ACH payments for government agencies, healthcare providers, and educational institutions across various payment types including taxes, permits, utilities, and licenses
2. Platform and Convenience Fees: Revenue generated from service and convenience fees associated with digital payment channels and self-service payment solutions

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

eGov Strategies provides governments with enterprise payment services that process card and ACH transactions across multiple channels, complemented by content management capabilities and interactive service delivery tools. The platform supports payment acceptance for taxes, permits, utilities, and licenses, integrates with municipal accounting systems, and includes citizen engagement features such as self-service portals, e-billing, and analytics.

Product overview

CORE Business Technologies offers the CORE platform—a unified, end-to-end citizen payment and engagement solution designed specifically for government agencies. The platform comprises three primary solution areas: Revenue Management (handling payment facilitation, ledger integrations, and bank statement reconciliations), Payment Processing (supporting online, in-person, mobile, kiosk, and text-based channels with 400+ integrations), and Citizen Engagement (providing 24/7 self-service, digital wallet integrations, e-billing, event management, and analytics). Additional sub-products include eBill & Presentment and Text-2-Pay for payment delivery, plus specialized modules for reconciliation and registered payment facilitation services. The company serves over 1,600 government, healthcare, and education agencies with 35+ years of industry experience.

Differentiator

Problem solved

Functional benefit

Products and services

• CORE Platform Unified citizen payment and engagement platform providing end-to-end payment processing (card and ACH), revenue management, and citizen engagement solutions for government agencies, built to handle receipt-to-reconciliation operations for municipalities.
• Revenue Management Payment management system for state and local government departments offering payment facilitation, ledger integrations, and bank statement reconciliations for municipal-wide revenue operations.
• Payment Processing Multi-channel payment processing solution accepting taxes, permits, utilities, and licenses via online, in-person, and mobile channels, supporting card and ACH processing with PCI Level 1 Service Provider certification.
• Citizen Engagement Public engagement solution providing 24/7 self-service and mobile payment channels, digital wallet integrations, e-billing, integrated event management software, and comprehensive analytics for government agencies.
• Digital Payments (Automatic, Credit/Debit, Mobile, Online) Collection of digital payment channels including automatic payments, credit/debit card payments, mobile payments, and online payment portal capabilities for government agencies.
• In-Person Payments (Kiosk, POS, Terminals, Self-Service) Physical payment acceptance capabilities for government offices including self-service kiosks, point-of-sale devices/peripherals, payment terminals, and wire transfer options.
• eBill & Presentment Electronic billing and presentment solution for delivering digital invoices and payment requests to citizens through municipal agencies.
• Text-2-Pay SMS-based payment solution allowing citizens to receive payment requests via text message and complete transactions for municipal agencies.
• Reconciliation Bank statement reconciliation service integrated with the revenue management platform for municipal-wide receipt-to-reconciliation operations.
• Registered Payment Facilitation Services Payment facilitator services enabling government agencies to process payments through a registered payment facilitator model, including sub-merchant onboarding.
• Reporting Analytics and reporting module for tracking payment operations, citizen engagement metrics, and revenue performance across municipal agencies.
• PCI Compliance Services Compliance services supporting government agencies in maintaining PCI standards for secure card payment handling as a PCI Level 1 Service Provider.

Quantifiable outcome

• Washington County, UT increased online payments by 45%

Named customers1 record

Segments3 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• SourcewellcoreChannel Partner/ Reseller/ DistributorSourcewell awarded contract for Fee Management and Online Payment Portal. Sourcewell provides competitive purchasing power for government, education, and non-profit organizations. CORE is a solution partner enabling access to municipal customers through cooperative purchasing.
• G2G MarketplacecoreChannel Partner/ Reseller/ DistributorG2G Marketplace partnership for Point of Sale (POS) Maintenance. G2G provides cooperative purchasing solutions for government entities. CORE serves as solution partner for POS maintenance services.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Granicus: Granicus provides government experience cloud platforms that include citizen engagement, payment, and communications modules, overlapping with CORE's citizen engagement and payment solutions.
• PayIt: PayIt is a direct competitor offering government payment and digital service platforms to state and local agencies, with a similar citizen-facing payment and engagement product model.
• Invoice Cloud: Invoice Cloud provides EBPP and online payment solutions for utilities, municipalities, and government billers — directly comparable to CORE's electronic bill presentment and payment facilitation for municipal clients.
• Point & Pay: Point & Pay specializes in online payment processing for government, utility, and education clients, mirroring CORE's multi-channel municipal payment focus.

Emerging players

• OpenGov: OpenGov provides government cloud software across budgeting, procurement, and citizen services, increasingly expanding into payments and engagement workflows adjacent to CORE's municipal offerings.
• CivicPlus: CivicPlus offers integrated software for local governments including citizen engagement and payment components, partially overlapping with CORE's citizen engagement and payment modules.

Others

• RevSpring: RevSpring provides billing, payment, and patient/member engagement solutions for healthcare and adjacent industries — thematically aligned with CORE's revenue management and engagement capabilities but primarily serving healthcare rather than government.

Broad incumbents

• Forte Payment Systems: Forte Payment Systems (now part of CSG) provides payment facilitation and processing for government, education, and nonprofit verticals — overlapping with CORE's payment facilitator and government processing offering.
• Tyler Technologies (NIC): Tyler Technologies, through its NIC Inc. subsidiary, is a major provider of digital government services including payments for state and local agencies — a large incumbent competing across most of CORE's product footprint.
• ACI Payments: ACI Payments (a business of ACI Worldwide) provides electronic bill payment and presentment services for government and billers at scale, competing directly in CORE's EBPP and municipal billing segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/teamegov
• LinkedInlinkedin.com/company/egov-strategies

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about eGov Strategies