Employee Assistance Program (EAP)

What Employee Assistance Program (EAP) does

Employee Assistance Program (EAP), operating under the dba "eap - employee assistance program" via the Martina Mair brand, is a Vienna-based psychosocial consultancy founded in 2005. The firm delivers counseling, conflict management, mediation, leadership coaching, team consulting, and supervision services to both private individuals and organizations across the DACH region. The primary customer segment is organizations and their employees seeking workplace psychosocial support, with additional services directed at executives, managers, work teams, and individuals navigating personal matters such as divorce and separation.

The service portfolio comprises seven offerings organized on a German-language website: an educational primer on what an EAP is ("Was ist ein EAP?"), private and workplace counseling, conflict management and mediation, executive coaching ("Führungskräftecoaching"), online counseling ("Beratung Online"), team consultation, and professional supervision. The core technology is a basic online counseling platform enabling remote psychosocial support sessions. Distribution is direct, sales-led, and reliant on website navigation and inbound inquiries, with both in-person and remote service delivery channels available.

The revenue model is professional services: per-session or per-engagement fees for psychological and psychosocial support. No pricing, headcount, enterprise contract, or revenue data is disclosed. The operation is structured as a solo practitioner under the Martina Mair name, with no evidence of institutional investment, parent company, partnerships, or subsidiary structure. The firm presents as an active, operating business with a regional DACH footprint and no public-company signals.

Name

Employee Assistance Program (EAP)

Legal name

Employee Assistance Program (EAP)

Website

https://employee.at

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Employee Assistance Program (EAP) is a Vienna-based solo consultancy, founded in 2005, delivering psychosocial counseling, conflict management, mediation, leadership coaching, team consulting, and supervision to organizations, executives, work teams, and private individuals in the DACH region.

Ownership category

akta.pro rank

Product category

Employee Assistance and Workplace Mental Health Services

NAICS

Vocational Rehabilitation Services (6243), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Management Consulting Services (8742), Services-Social Services (8300)

akta.pro primary industry

Employee Assistance Programs (EAP) Management (HLAEAHAB)

akta.pro secondary industries

Workplace Mental Health & EAP-Integrated Teletherapy Platforms (HLALAEAK), Wellbeing, Mental Health & Employee Assistance (EAP) (BPACAPAO)

Keywords

• Employee assistance services
• Psychosocial counseling
• Workplace mediation
• Executive coaching
• Team consulting

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Psychosocial Counseling Services: Professional counseling and support services for individuals and organizations. Services include private counseling, workplace counseling, conflict management, mediation, leadership coaching, team consulting, and supervision. Revenue generated through per-session or per-engagement fees for professional psychological and psychosocial support services.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels1 record

Core offering

Employee Assistance Program (EAP) is an Austrian consultancy that delivers psychosocial counseling and consultation services to individuals and organizations. The portfolio includes private counseling, work-context counseling, divorce and separation support, conflict management and mediation, executive leadership coaching, team consultation, supervision, and remote online counseling. Services are designed to support employees and organizations in addressing personal challenges, professional development, conflict resolution, and workplace well-being.

Product overview

Employee Assistance Program (EAP) operates as a consultancy service offering psychosocial support for a healthy and successful work environment. The portfolio consists of educational resources (Was ist ein EAP?) and consultation services including private counseling, work-context consultation, conflict management and mediation, executive coaching, online consultation, team consultation, and supervision. These services are designed to support employees and organizations in addressing personal challenges, professional development, and workplace well-being.

Differentiator

Problem solved

Functional benefit

Products and services

• Beratung (Consultation Services) Psychosocial consultation services covering private matters, divorce and separation counseling, and work-context issues, providing professional support for employees and private individuals navigating personal and professional challenges.
• Konfliktmanagement und Mediation (Conflict Management and Mediation) Conflict management and mediation services for both private and workplace settings, helping individuals and teams resolve disputes and improve interpersonal relationships in personal and organizational contexts.
• Führungskräftecoaching (Executive Leadership Coaching) Executive leadership coaching services designed to support managers and leaders in developing skills for effective team management, professional development, and strategic leadership.
• Beratung Online (Online Consultation) Online consultation services providing remote psychosocial support and counseling through digital channels, enabling access to EAP services regardless of location.
• Teamberatung (Team Consultation) Team consultation services focused on improving team dynamics, collaboration, communication, and overall team performance in organizational settings.
• Supervision Professional supervision services providing reflective practice and professional support for individuals working in demanding or challenging professional environments.

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves3 records

Expansion highlights3 records

Direct peers

• Workplace Options: Global EAP and wellbeing provider delivering counseling, consultation, and work-life services to employers and employees worldwide. Comparable as an EAP service provider, though at significantly larger scale and geographic breadth.
• Lyra Health: Employer-sponsored mental health platform providing therapy, coaching, and EAP-style services. Comparable service mix (counseling + coaching for employees), but delivered as a technology platform rather than a sole practitioner.
• Spring Health: Global employer mental health benefits provider combining EAP, therapy, and coaching. Overlaps with EAP counseling, leadership coaching, and team-level services, though with materially greater scale and digital infrastructure.
• Modern Health: Digital mental health and EAP platform serving employers globally with therapy, coaching, and self-guided content. Comparable in that it bundles EAP-style employer-funded services, but competes as a scaled technology platform rather than a local practice.
• INSITE GmbH: German EAP provider offering psychosocial counseling, conflict management, and coaching to employees of corporate clients. Directly comparable as a DACH-region EAP practitioner competing for similar employer-sponsored engagements.

Others

• Kienbaum Consultants International: German HR consulting and executive search firm with adjacent leadership coaching and organizational development practices. Thematically related as a DACH HR services competitor for executive coaching and organizational consulting work, though not a direct EAP provider.

Regional players

• ifb Institut für Beratung: Austrian/German consulting firm offering coaching, supervision, and organizational consultation services. Overlaps on the coaching and supervision side of the service portfolio, serving similar corporate buyers in the DACH region.
• Barmenia Versicherungen EAP: German health insurer offering EAP-style psychosocial counseling to insured members and corporate clients in the DACH region. Comparable DACH footprint and target audience of employees seeking counseling support.

Broad incumbents

• Optum EAP (UnitedHealth Group): EAP and behavioral health services offered by Optum within UnitedHealth Group, serving large employer populations. Comparable as a scaled EAP incumbent with technology-enabled delivery.
• Aetna Resources for Living (CVS Health): Large US-based EAP and behavioral health offering under CVS Health, providing employer-sponsored counseling and work-life services. Adjacent category leader with much broader portfolio and global reach.

Market position

Strengths2 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/employee-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Employee Assistance Program (EAP)