Computel
Computel Systems is a Charlotte-based IT services firm selling cybersecurity (Quad Core Protection), AI temperature/mask screening hardware, video surveillance, digital signage, and IT equipment to SMBs, institutional buyers, and select energy clients.
- Company typePrivate
- Founded1996
- HeadquartersCharlotte, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Computel does
Computel Systems Inc is a privately held, Charlotte, North Carolina–based IT services and security company founded in 1996 that operates with a 1–10 person team. It originally assembled NEBS-compliant fault-tolerant servers for the telecommunications industry before transitioning into a multi-line provider of IT hardware resale, cybersecurity services, video surveillance, and digital signage, while also maintaining historical relationships with energy-sector clients in Saudi Arabia. Its product portfolio centers on the Quad Core Protection cybersecurity framework (Next Generation Firewall with Reassembly-Free Deep Packet Inspection, Symantec cloud-based endpoint protection, social engineering training, and desktop protection), a 2020-launched AI-based standalone Mask Detection and Temperature Monitoring System with facial recognition and people-counting capabilities, D-Link cloud-managed video surveillance, and Intellisense digital signage with POS integration.
Computel's revenue model blends transactional hardware sales (temperature screening systems, video surveillance, IT equipment from Cisco, HP, IBM, Intel, Microsoft, Lenovo) with cybersecurity services that include free 24x7 technical support and weekly or monthly reporting. Pricing is quote-based with a free initial consultation offered, and there are no publicly disclosed price points. Customer segments are split across SMBs (restaurants, drug stores, grocery stores, retail) and enterprise or institutional buyers (airports, hospitals, schools, theaters, commercial buildings, warehouses, shopping centers, energy companies), with go-to-market executed through direct phone-based sales, a content/website presence, downloadable brochures, and YouTube product demonstration videos. No patents, trademarks, certifications, or external funding are disclosed in the source materials.
Computel firmographics
Firmographics- Name
- Computel
- Legal name
- Computel Systems Inc
- Website
- https://computelsys.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Computel Systems is a Charlotte-based IT services firm selling cybersecurity (Quad Core Protection), AI temperature/mask screening hardware, video surveillance, digital signage, and IT equipment to SMBs, institutional buyers, and select energy clients.
- Ownership category
- akta.pro rank
Computel industry classification
Industry- Product category
- Cybersecurity Services
- NAICS
- Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Wholesale-Computers & Peripheral Equipment & Software (5045)
- akta.pro primary industry
- Endpoint Security Managed Services (EDR/XDR) (BPAEADAH)
Keywords
Where Computel is headquartered
LocationHeadquarters
- HQ city
- Charlotte
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Computel business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Technology or R&D, Supply Chain, Personnel, Operations, Marketing or Sales
Revenue model
- Hardware Products Sales: Sale of standalone temperature monitoring and mask detection systems for COVID-19 safety compliance. Systems sold to businesses requiring health screening capabilities.
- IT Equipment and Solutions: Supply of computer systems, laptops, networking products, servers, and printers. Resale of major manufacturer products including legacy products from Cisco, HP, IBM, Intel, Microsoft, Lenovo.
- Cybersecurity Services: Multi-layered security solutions including Next Generation Firewalls, endpoint protection, security training, and desktop protection. 24x7 free technical support included with weekly/monthly reporting.
- Video Surveillance Systems: Installation and supply of D-Link video surveillance systems with cloud-managed security. No monthly monitoring costs for customers.
- Digital Signage Solutions:
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Computel product offering
Product offeringCore offering
Computel Systems provides IT and cybersecurity solutions to small and medium businesses, including an AI-based mask detection and temperature monitoring system for COVID-19 safety compliance, a proprietary Quad Core Protection cybersecurity suite covering firewalls, endpoint protection, social engineering training, and desktop security, video surveillance systems, digital signage solutions, and IT hardware supply from major manufacturers such as Cisco, HP, IBM, and Lenovo. The company offers free initial consultation and 24x7 technical support.
Product overview
Computel offers a portfolio of technology solutions centered on AI-powered health safety monitoring, video surveillance, digital signage, and cybersecurity. The core product is the Mask Detection and Temperature Monitoring System (an AI-based standalone system for COVID-19 health screening), complemented by D-Link video surveillance systems, Digital Signage with Intellisense, and a Quad Core Protection cybersecurity suite covering network security, endpoint protection, social engineering training, and desktop security. The company also supplies IT hardware from major vendors (Cisco, HP, IBM, Intel, Microsoft, Lenovo).
Differentiator
Problem solved
Functional benefit
Brands
- Quad Core Protection: Exclusive four-step multi-layered security solution developed by Computel Systems for handling cyber security issues at workplace, including intrusion/firewall protection, endpoint protection, social engineering/training, and desktop protection.
Products and services
- Mask Detection and Temperature Monitoring System
- Quad Core Protection Cybersecurity Suite
Quantifiable outcome
- Temperature detection accuracy of +/- 0.54F from 9.8 ft distance
- +2 more outcomes
Companies that use Computel
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles3 records
Computel technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability3 records
Feature5 records
Computel partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- SymanteccoreTeamed up with Symantec to deliver cloud-based endpoint security solution. Symantec Insight and SONAR technologies detect new and rapidly mutating malware, stopping malicious behavior. This is a key component of Computel's Quad Core Protection security framework.
- D-LinkcoreSupply state-of-the-art D-Link video surveillance systems. First D-Link system installed at a fast food chain in California about seven years ago and still operational.
- Cisco SystemscoreVendor partnership for networking products and solutions. One of the major manufacturers whose products are supplied through Computel.
- HPcoreVendor partnership for computer systems and hardware products. Major manufacturer partner in Computel's product portfolio.
- IBMcoreVendor partnership for IT equipment and solutions. Major manufacturer partner in product portfolio.
- IntelcoreVendor partnership for technology components and solutions.
- MicrosoftcoreVendor partnership for software and technology solutions.
- LenovocoreVendor partnership for computer systems and laptops.
Scale indicators4 records
Recent moves5 records
Expansion highlights4 records
Computel competitors and assessment
Company assessmentEmerging players
- ConnectWise: ConnectWise provides IT management and security platforms purpose-built for managed service providers serving SMBs, overlapping with Computel's MSSP-style workflow even though it operates upstream as an enablement vendor rather than a direct service provider.
Broad incumbents
- CDW: CDW is a large value-added reseller and integrated IT services provider selling Cisco, HP, Lenovo, and Microsoft products to businesses and public-sector buyers; directly comparable to Computel's Cisco/HP/IBM/Intel/Microsoft/Lenovo hardware resale and solutions business.
- Fortinet: Fortinet is a leading network security, firewall, and secure connectivity vendor serving enterprises and SMBs worldwide; its next-generation firewall products overlap with the hardware and services Computel resells and integrates.
- Sophos: Sophos is a larger established vendor of endpoint, firewall, and managed security products widely sold through partners to SMBs, comparable in product category to the firewall/endpoint components inside Computel's Quad Core Protection.
- Insight Enterprises: Insight Enterprises is a global systems integrator and IT solutions provider offering hardware, software, and services; comparable to Computel's broader systems integration and IT equipment supply activities on a larger scale.
Direct peers
- Dataprise: Dataprise is a managed IT services and cybersecurity provider serving SMB and mid-market clients across the Mid-Atlantic and US, combining managed security, network, and endpoint services — directly comparable to Computel's bundled Quad Core Protection SMB offering.
- ADT Commercial: ADT Commercial delivers video surveillance, intrusion detection, and physical security systems to SMB and enterprise customers, directly comparable to Computel's D-Link video surveillance and access/temperature screening deployments.
- Arctic Wolf: Arctic Wolf delivers security operations and managed detection and response targeted at SMB and mid-market customers that lack in-house IT, mirroring Computel's positioning around outsourced, multi-layer cybersecurity for under-resourced SMBs.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights5 records
Customer concentration
Computel social profiles
Digital presenceComputel financial estimates
Financial estimateRevenue estimate
Valuation estimate
Computel leadership team
Management profileNumber of profiles
Computel funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Computel M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Computel
What does Computel do?
Computel Systems provides IT and cybersecurity solutions to small and medium businesses, including an AI-based mask detection and temperature monitoring system for COVID-19 safety compliance, a proprietary Quad Core Protection cybersecurity suite covering firewalls, endpoint protection, social engineering training, and desktop security, video surveillance systems, digital signage solutions, and IT hardware supply from major manufacturers such as Cisco, HP, IBM, and Lenovo. The company offers free initial consultation and 24x7 technical support.
Is Computel a public or private company?
Computel is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Computel founded?
Computel was founded in 1996. It employs 1 to 10 people.
Where is Computel based?
Computel is headquartered in Charlotte, United States, in the North America region.
How does Computel make money?
Five revenue lines are on record. Hardware Products Sales are the primary driver. The others are IT Equipment and Solutions, cybersecurity Services, video Surveillance Systems and digital Signage Solutions.
Who are Computel's main competitors?
ConnectWise is listed as an emerging player. Broad incumbents are CDW, Fortinet, Sophos and Insight Enterprises. Direct peers are Dataprise, ADT Commercial and Arctic Wolf.
Does Computel have an API?
No public API is recorded for Computel.
What industry is Computel in?
Computel's product category is Cybersecurity Services. Its primary akta.pro industry code is BPAEADAH, Endpoint Security Managed Services (EDR/XDR). Its NAICS code is 5415 and its SIC code is 7373.