Monkey Factory

What Monkey Factory does

Monkey Factory is a French SaaS publisher specializing in Mobility-as-a-Service (MaaS) solutions for public transport authorities and operators. Founded in 2014 in Le Puy-en-Velay (Auvergne-Rhône-Alpes) and incorporated as a société par actions simplifiée (SAS), the company operates with 11-50 employees under founder-CEO Frédéric Pacotte. Its primary commercial platform, MaaSify, is a white-label SaaS offering composed of five modules — APP (end-user assistant), WEB (passenger information and online purchase), PRO (operations support), MANAGER (back-office monitoring dashboard), and ON DEMAND (open data and API) — deployed under multi-year contracts to AOM (Autorités Organisatrices de la Mobilité), collectivités locales, and transport operators in France.

The firm's secondary product, NéMO (formerly MyBus, rebranded in 2025), is a flagship multimodal digital service aggregating 410 French transport networks and ranked #1 in France for territorial coverage. MaaSify connects to existing billettique systems via server-centric ticketing architecture with 2D-barcode validation, integrates real-time feeds (SIRI, GTFS-RT, Zenbus, Ubitransport), third-party mobility services (JCDecaux bike-share, Citiz car-share, SNCF open data, Carsharing platforms), and payment processors (Stripe, Alma, Orange Money, Wave). The technology stack is built on Angular, Ionic, Cordova, GraphQL, and Keycloak, with all data hosted on Microsoft Azure infrastructure in France for GDPR compliance. Monkey Factory is also the primary reuser on France's National Access Point (transport.data.gouv.fr), giving it structurally broad open-data integration.

Monkey Factory generates revenue through recurring SaaS platform licensing fees paid by transport authorities and operators under multi-year contracts, supplemented by custom development and integration services tied to billettique deployments and client-specific implementations. The company has 40+ clients, supports 60,000 monthly active users, and facilitates approximately 1.5 million journeys per year. Its go-to-market is direct enterprise field sales targeting French public-sector buyers through appels d'offres and competitive procurement, with additional strategic partnerships extending into adjacent verticals such as public employment services (France Travail) and social housing. International footprint is limited to a single deployment in Dakar (Senegal) and French overseas territories (Guadeloupe). The company is privately held with no disclosed external funding and operates as a société à impact, recognized for contributing to reduced commute carbon footprints, and was awarded at CES Las Vegas in 2018 for mobility innovation.

Name

Monkey Factory

Legal name

Monkey Factory

Website

https://monkeyfactory.fr

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Monkey Factory is a French SaaS company that provides white-label Mobility-as-a-Service (MaaS) software to public transport authorities and operators, powering multimodal apps and ticketing for 40+ clients including flagship deployments for Mulhouse Alsace Agglomération and Dakar Mobilité.

Ownership category

akta.pro rank

Product category

Mobility-as-a-Service (MaaS) Software Platform

akta.pro industry

PRIMARYTHADALAB

Mobility Aggregation & Booking (Multi-Provider Marketplace) Platforms

Travel & Hospitality/Car Rental & Mobility Services/Mobility-as-a-Service (MaaS) & Multimodal Mobility Platforms

SECONDARYTLAFAMAI

Micromobility Aggregators / MaaS Platforms (Multi-Modal Booking & Passes)

Transportation & Logistics/Passenger Transportation (Air, Rail, Bus, Taxi/Rideshare)/Shared Mobility (Carshare, Bikeshare, Scootershare)

SECONDARYTHADALAK

Mobility Identity, Profile & Entitlements Management (KYC, Eligibility, Concessions)

Travel & Hospitality/Car Rental & Mobility Services/Mobility-as-a-Service (MaaS) & Multimodal Mobility Platforms

SECONDARYBPAMAIAG

Micromobility Platforms (Scooters/Bikes)

Business & Public Services/Web, Mobile & Digital Platforms/Travel, Mobility & Booking Platforms

Keywords

• Mobility as a service
• Multimodal transport platform
• Public transit software
• Mobile ticketing solutions
• Transport data integration

Headquarters

HQ city

Le Puy-en Velay

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. SaaS Platform Licensing: White-label MaaS platform licensed to transport authorities and operators under multi-year contracts. The company describes a SaaS model with technology deployed under white-label arrangement. Revenue derived from recurring license fees based on territory deployment.
2. Custom Development and Integration: Custom development services for integrating MaaSify with existing ticketing systems, transport data feeds, and third-party mobility services. Implementation projects include specific integrations with client billettique systems.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Monkey Factory provides a white-label SaaS Mobility-as-a-Service (MaaS) platform called MaaSify, composed of five integrated modules (APP, WEB, PRO, MANAGER, ON DEMAND) that enable transport authorities and operators to aggregate multimodal mobility services (public transport, bike-sharing, car-sharing, parking, demand-responsive transport) into a single smartphone application with mobile ticketing and real-time information. The company also operates NéMO (formerly MyBus), the #1 multimodal digital service in France for territorial coverage, aggregating 410 transport networks across the country.

Product overview

Monkey Factory is a digital solutions publisher for intelligent mobility, offering a platform-plus-modules architecture centered on two main products: MaaSify (the SaaS mobility platform) and NéMO (formerly MyBus, the multimodal digital service for French transport networks). MaaSify consists of five integrated modules: APP (personal mobility assistant), WEB (passenger information and online purchasing), PRO (operational assistance), MANAGER (monitoring dashboard), and ON DEMAND (open data/API). NéMO serves as the flagship multimodal digital repository covering 410 transport networks in France. Additional features include mobile ticket transfer, budget alerts, traffic info subscriptions, and community accounts. The company also delivers white-label branded applications for clients such as the Compte Mobilité for Mulhouse Alsace Agglomération and Bus Baïa for Arcachon.

Differentiator

Problem solved

Functional benefit

Brands

• MaaSify APP: Personal mobility assistant for end users
• MaaSify WEB
• MaaSify PRO
• MaaSify MANAGER
• MaaSify ON DEMAND

Products and services

• MaaSify Platform SaaS platform for service mobility (MaaS) enabling rapid deployment of mobility-as-a-service offerings for territories, with five integrated modules covering end-user experience, web purchasing, operational tools, network monitoring, and open data/API access.
• NéMO (formerly MyBus) Multimodal digital service ranked #1 in France for territorial coverage, aggregating journey planning, real-time information, mobile ticketing, and multi-modal mobility across 410 French transport networks.
• Bus Baïfa (client-branded app) White-label branded mobile application for the Baïa transport network at Bassin d'Arcachon, featuring mobile ticketing (M-ticket), real-time passenger information, and ticketing integration with Actoll validators.
• Compte Mobilité (client-branded app for m2A) White-label branded mobility account application for Mulhouse Alsace Agglomération (m2A), using MaaSify App and MaaSify Manager modules; recognized as the first MaaS in France and supports features like Community Account and Alma installment payments.

Quantifiable outcome

• 1,500,000 journeys facilitated per year
• +3 more outcomes

Named customers15 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

Feature8 records

Partnerships

13 partnerships are on record, tiered supporting and core.

• AlmasupportingTechnology or Integration · 16 December 2025Installment payment provider integrated into the Mulhouse Alsace Agglomération Mobility Account. Enables payment in installments for subscriptions over €50, improving accessibility to mobility services.
• Orange MoneysupportingTechnology or Integration · 3 April 2024Mobile payment option available as feature on MaaS applications. Users can pay transport tickets using Orange Money in addition to standard card payments.
• Microsoft AzurecoreTechnology or IntegrationPrimary hosting provider for Monkey Factory's infrastructure. All data stored on Microsoft Azure servers located in France, in compliance with GDPR requirements. Azure provides the cloud infrastructure for MaaSify platform and NéMO application.
• Clever CloudsupportingTechnology or IntegrationTechnical hosting subcontractor for certain web hosting services. Contractually bound by GDPR confidentiality clauses as per Article 28.
• OVHsupportingTechnology or IntegrationWeb hosting provider for supplementary services. French-based hosting with GDPR compliance obligations.
• Navitia (Kisio Digital)coreTechnology or IntegrationJourney planning and route calculation service integrated into MyBus/NéMO. Uses Navitia API for itinerary calculations across integrated transport networks.
• Mapbox / OpenStreetMapcoreTechnology or IntegrationMapping services for MaaS applications. Provides interactive maps with transport lines and stops for passenger navigation.
• StripecoreTechnology or IntegrationPayment processing for transport ticket purchases. Handles credit card transactions for mobile ticket purchases in MaaS applications.
• France Travail (Vaucluse)coreStrategic or Co-development PartnerStrategic partnership to build mobility solutions for employment access. Co-developed application using open data to help job seekers with transport to interviews and training. 'Mon Itinéraire Emploi' experiment launching in Vaucluse in 2026.
• Trianon RésidencessupportingStrategic or Co-development PartnerSocial housing partner providing mobility access to residents. Partnership with Mulhouse Alsace Agglomération to provide 1 year of mobility to 71 CityZen apartment residents using Community Account feature.
• ActollsupportingTechnology or IntegrationTicketing system provider integrated with Bus Baïa application at Arcachon. Full ticketing integration including payment and validation through existing validators on vehicles.
• JCDecauxsupportingTechnology or IntegrationBike-sharing (VLS) data integration provider. Part of extensive list of mobility data providers integrated into MaaS platform including real-time bike availability.
• SNCFcoreTechnology or IntegrationTrain data provider with 180+ datasets available since 2012. Monkey Factory uses SNCF open data for journey planning and multimodal integration. Part of exemplary open data initiative supporting mobility innovation.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Optibus: AI-driven mobility operations platform for public transit agencies. Adjacent in serving transport authorities but focused on operations and scheduling rather than rider-facing MaaS.

Broad incumbents

• Citymapper: Urban mobility super-app providing multimodal journey planning and integrated ticketing in major cities. Comparable end-user mobility aggregator, but globally focused rather than French-specific.
• MaaS Global (Whim): Finnish MaaS pioneer operating the Whim app across European cities. Comparable MaaS subscription model and aggregator architecture, but at broader geographic and consumer scale.
• Moovit (Mobileye/Intel): Global urban mobility app offering multimodal journey planning across 3,500+ cities. Comparable consumer mobility aggregator experience, with vastly larger scale and global reach.
• Transit: North American multimodal mobility app with real-time data and MaaS-like features. Comparable end-user multimodal experience and white-label agency partnerships.

Direct peers

• Cityway (Transdev): French mobility software publisher and MaaS platform owned by Transdev, offering journey planning, real-time info, and ticketing to transport authorities. Directly competes with MaaSify for French AOM contracts.
• Kisio (Navitia parent): Mobility data and MaaS publisher whose Navitia engine powers Monkey Factory's journey planning. Direct competitor in MaaS and a key upstream partner, creating both collaboration and substitution risk.
• Ixxi (SNCF Connect & Tech): SNCF subsidiary providing MaaS, multimodal data, and digital mobility services across French territories. Closest scale competitor to Monkey Factory in the French public transport MaaS market.
• Fluiditime (Veolia Transdev): French provider of real-time passenger information and mobility software for public transport networks. Overlaps with MaaSify WEB and MaaSify MANAGER modules.
• Ticknride (Worldline): European MaaS / mobile ticketing white-label platform targeting transport authorities and operators. Competes head-to-head with MaaSify on SaaS MaaS deployments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xmobile.twitter.com/MyBus_
• Facebookfacebook.com/MaaSify
• LinkedInlinkedin.com/company/monkey-factory-maasify-mybus

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Monkey Factory