Hellas Employee Assistance Programs

What Hellas Employee Assistance Programs does

Hellas Employee Assistance Programs (Hellas EAP) is a privately held Greek provider of subscription-based Employee Assistance Programs (EAPs), founded in 2005 by Dr. Anastasia Rush and headquartered in Athens. The company delivers mental health, wellbeing, crisis management, training, and workplace culture optimization services to more than 400 multinational and Greek organizations operating in Greece and Cyprus, with end-users being client employees and their families. Services are distributed through a network of 180+ specialized behavioral science counselors, supported by clinical supervision from a staff psychiatrist, and accessed via 24/7 phone line, face-to-face sessions, online/virtual counseling, and on-site workplace visits.

The product portfolio is modular: a Core EAP layer (24/7 support line, counseling, leadership consultation, on-site support) is augmented by Crisis & Risk Management Services (including ICISF-certified Critical Incident Stress Response), Training & Development (including the TÜV AUSTRIA-accredited Mental Wellbeing Ambassador certification under ISO/IEC 17024), Workplace Culture Optimization, and Wellbeing Services (stress management via the bio-feedback-based Know Your Stress Numbers tool, mindfulness, nutrition, and smoking cessation). Proprietary technology assets include the P.R.I.W.A. (Psychosocial Risks & Impacts in the Workplace Assessment) tool co-developed in 2012 with the University of Athens Laboratory of Experimental Psychology, plus needs assessment questionnaires, ROI estimators, and program-use analytics. The company also holds the EAPA International Quality Award (USA) for Best Practices in adapting international EAP frameworks to the Greek workplace culture.

Hellas EAP operates a B2B2C, direct enterprise sales motion targeting HR and executive decision-makers in public and private sector organizations, complemented by thought-leadership at conferences such as the Global Employee Assistance Summit, Delphi Economic Forum, and Fortune Greece Most Powerful Women Summit. Revenue is generated via recurring subscription contracts; pricing is not publicly disclosed. The company holds Preferred Provider status with the largest global EAP firms in the USA, Europe, the UK, and Canada, enabling service delivery for multinational clients. It is GDPR-compliant and operates without external investors, parent company, or M&A activity in the disclosed record.

Name

Hellas Employee Assistance Programs

Legal name

Hellas EAP E.Π.Ε.

Website

https://hellaseap.gr

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Hellas EAP is a subscription-based Employee Assistance Program provider founded in 2005, serving 400+ public and private sector organizations in Greece and Cyprus through 24/7 counseling, crisis management, training, and workplace wellbeing services delivered by 180+ specialized counselors.

Ownership category

akta.pro rank

Product category

Employee Assistance Programs

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Health Care and Social Assistance (62)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Wellbeing, Mental Health & Employee Assistance (EAP) (BPACAPAO)

akta.pro secondary industries

Employee Assistance Programs (EAP) Management (HLAEAHAB), Mental Health & Crisis Support Services (BPAGAEAH)

Keywords

• Employee assistance programs
• Mental health services
• Workplace wellbeing
• Crisis management services
• Corporate counseling

Headquarters

HQ city

Athens

HQ country

Greece

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Employee Assistance Programs (EAP) Subscription Services: Hellas EAP generates revenue through subscription-based Employee Assistance Programs sold to organizations. Companies pay for comprehensive mental health and wellbeing services that are provided to their employees and employees' family members. The services include 24/7 support lines, counseling sessions, crisis management, training, and workplace culture optimization.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Hellas EAP sells subscription-based Employee Assistance Programs to organizations in Greece and Cyprus, providing 24/7 psychological support, face-to-face and online counseling, crisis intervention, leadership consultation, workplace culture optimization, training, and wellbeing services through a network of 180+ specialized counselors. The company also offers proprietary psychosocial risk assessment tools and certified training programs such as the Mental Wellbeing Ambassador certification.

Product overview

Hellas EAP operates as a multi-module Employee Assistance Program platform offering integrated mental health and wellbeing services to organizations in Greece and Cyprus. The portfolio comprises Core EAP Services (24/7 crisis line, counselling, leadership consultation, on-site support) as the foundational offering, complemented by specialized Crisis & Risk Management Services, Training & Development programs, Workplace Culture Optimization, and Wellbeing Services (stress management, mindfulness, nutrition). Additional value-add modules include the Mental Wellbeing Ambassador Certification (TÜV AUSTRIA accredited, ISO/IEC 17024 compliant) and Self Assessment Tools (needs assessment, ROI measurement, P.R.I.W.A. psychosocial risk assessment). The integrated ecosystem enables organizations to access prevention, intervention, and training services through a single EAP provider.

Differentiator

Problem solved

Functional benefit

Products and services

• Core EAP Services The foundational Employee Assistance Program offering providing 24/7 confidential support line, face-to-face counselling sessions, leadership consultation, and on-site counselling for employees and their families of client organizations.
• Crisis & Risk Management Services Specialized services for managing human-factor risks affecting workplace health, safety, and efficiency, including Critical Incident Stress Response (CISR), behavioral risk management, and crisis intervention. CISR is internationally certified by ICISF.
• Training & Development Educational programs covering transformational leadership, diversity & inclusion, crisis management, stress management, and resilience, including Cybers Talks webinars and the Mental Wellbeing Ambassador certification in partnership with TÜV AUSTRIA Hellas.
• Workplace Culture Optimization Services tailored to organizational needs for promoting positive anthropocentric culture, focusing on cooperation, emotional intelligence, commitment, health, leadership, and antifragility across seven key dimensions.
• Wellbeing Services Holistic programs enhancing physical, mental, and emotional health through stress management (Know Your Stress Numbers), mindfulness sessions, nutrition & exercise programs, corporate health campaigns, and smoking cessation.
• Mental Wellbeing Ambassador in the Workplace Certification A 21-hour certification program developed in partnership with TÜV AUSTRIA Hellas, leading to ISO/IEC 17024 compliant certification for workplace mental health ambassadors.
• Self Assessment Tools Comprehensive assessment tools including Needs Assessment, Program Use & Effectiveness Statistics, ROI measurement, psychological health indicators, and the proprietary P.R.I.W.A. psychosocial risk assessment tool developed in collaboration with the University of Athens.

Quantifiable outcome

• More than 400 multinational and Greek companies served
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Laboratory of Experimental Psychology - University of Athens (EKPA)coreStrategic or Co-development PartnerResearch partnership for development of P.R.I.W.A. assessment tool in 2012. Collaboration on mental health research including the 2021 Mental Health Survey in partnership with EY Greece and Hellas EAP.
• TÜV AUSTRIA HellascoreStrategic or Co-development PartnerPartnership for Mental Wellbeing Ambassador in the Workplace certification program. 21-hour training program leading to certification according to ISO/IEC 17024 standard.
• EY GreececoreStrategic or Co-development PartnerJoint research partnership for 2021 Mental Health Survey covering mental health and wellbeing of employees in Greece, published December 2021.
• Global EAP Companies (USA, Europe, UK, Canada)coreChannel Partner/ Reseller/ DistributorHellas EAP is a Preferred Provider for the largest Global EAP companies in the United States, Europe, the United Kingdom, and Canada, enabling international service delivery for multinational clients.
• International Critical Incident Stress Foundation Inc (ICISF)coreTechnology or IntegrationCertification partnership for Critical Incident Stress Response (CISR) service, internationally certified for managing human factor in unexpected traumatic events.
• GEP (Group of Companies)minorOthersSynergy partner listed on company website for health and safety week collaborations.
• Aid Plus Care (APC)minorOthersListed as a synergy partner in the Hellas EAP network.
• EvalionminorOthersListed as a synergy partner in the Hellas EAP network.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• ComPsych: World's largest provider of employee assistance programs, serving more than 100 million individuals globally. Operates as a Preferred Provider network itself and competes for the same multinational EAP contracts Hellas EAP supports locally.
• Workplace Options: One of the largest global EAP providers serving 75+ million lives across 200+ countries. Direct competitor in the multinational EAP delivery space and likely counterpart in Hellas EAP's Preferred Provider network.
• TELUS Health (incl. KGA): Global health and EAP provider following the acquisition of LifeWorks and KGA. Serves multinational clients with integrated wellbeing and mental health services, comparable in scope and international delivery to Hellas EAP.

Emerging players

• Modern Health: Global mental health platform combining EAP-style services with digital self-service, coaching, and therapy for employer clients. Comparable target market and outcome-based value proposition to Hellas EAP.
• Lyra Health: Tech-enabled mental health benefits platform providing EAP-adjacent therapy and coaching services to enterprise customers. Represents the next-generation, digitally-native model that could disrupt traditional EAP providers like Hellas EAP.

Direct peers

• CuraLinc Healthcare: U.S.-based EAP and mental health provider offering 24/7 support, counseling, and crisis services to employer clients. Closely comparable product suite to Hellas EAP's core services including telephonic counseling and crisis response.

Regional players

• A4E (Actions for Employers): Greece-based HR and employee support services provider that competes in the same domestic market as Hellas EAP. Operates in overlapping customer segments (Greek enterprises) with related wellbeing and HR support offerings.
• EAP Hellas (alternative regional): Greek-focused EAP provider offering similar counseling and workplace wellbeing services to corporate clients in Greece. Most direct regional competitor based on geography, product mix, and target customer.

Others

• ICISF (International Critical Incident Stress Foundation): Not-for-profit that certifies Critical Incident Stress Response (CISR) providers — Hellas EAP's CISR service is certified by ICISF. Comparable as a standards body and ecosystem participant in the EAP crisis-response space.
• TÜV AUSTRIA Hellas: Certification body partnered with Hellas EAP to deliver the ISO/IEC 17024-compliant Mental Wellbeing Ambassador program. Comparable as a training and certification ecosystem participant rather than a direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HellasEmployeeAssistancePrograms
• LinkedInlinkedin.com/company/hellas-eap
• Instagraminstagram.com/hellas_eap
• Xx.com/hellaseap

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hellas Employee Assistance Programs