The Charity for Civil Servants

What The Charity for Civil Servants does

The Charity for Civil Servants (legal name: The Civil Service Benevolent Fund) is a UK occupational charity founded in 1886 that provides welfare, wellbeing, and financial support services to current, former, and retired civil servants. Registered as a charity in England and Wales (1136870) and Scotland (SC041956) and structured as a company limited by guarantee (07286399), the organisation is headquartered in Cheam, Sutton, with staff working remotely and hybrid across the UK. It serves an addressable population of more than 1.5 million civil servants and pensioners, delivering services free of charge at the point of use.

The core technology stack is a digital service delivery platform anchored by a Self-Serve Portal (portal.foryoubyyou.org.uk) and supplemented by three mobile applications — Thrive (mental health and wellbeing), Grief Works (bereavement), and Law Express (legal support) — plus online toolkits for money and wellbeing. Services are distributed via the portal, phone helpline (0800 056 2424), webinars, in-person introduction talks, and employer partnership channels. While the platform is described as domain-specialised and easy-to-use, no AI/ML capabilities, proprietary models, or third-party AI integrations are disclosed.

The charity is funded entirely through donations and fundraising, with five income streams: one-time donations (including memory giving and Gift Aid), a Community Lottery (weekly prize draws up to £25,000), payroll giving (recurring deductions from civil servant salaries), philanthropy and legacy gifts, and corporate support partnerships. The most prominent recent strategic action is the announcement of Accenture as the headline partner for the 2026 Mental Health and Wellbeing Conference. The organisation holds Living Wage Employer (2025) and Cyber Essentials certifications, is registered with the Fundraising Regulator, and is a corporate member of the DMA.

Name

The Charity for Civil Servants

Legal name

The Civil Service Benevolent Fund

Website

https://foryoubyyou.org.uk

Company type

Private

Founded year

1886

Operating status

Operating

Headcount range

51–100 employees

Short description

The Charity for Civil Servants is a UK occupational charity founded in 1886 that delivers free welfare, wellbeing, and financial support services to over 1.5 million current, former, and retired civil servants via a digital portal, mobile apps, helpline, and employer partnerships, funded entirely through donations, lottery, payroll giving, legacies, and corporate support.

Ownership category

akta.pro rank

Product category

Occupational Charity Services

NAICS

Emergency and Other Relief Services (62423), Civic and Social Organizations (813410)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Public Charities & Grantmaking Intermediaries (BPAGAKAE)

akta.pro secondary industries

Cash & Voucher Assistance (CVA) and Emergency Livelihood Support (BPAGAAAJ), Mental Health & Crisis Support Services (BPAGACAD)

Keywords

• Occupational charity support
• Mental wellbeing services
• Financial hardship assistance
• Bereavement counselling
• Civil servant welfare

Headquarters

HQ city

Cheam

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Donations and Fundraising: Individual donations received through various channels including one-time donations, payroll giving, and donate in memory schemes. The charity also receives fundraising contributions from events and community activities.
2. Community Lottery: Weekly lottery programme where participants have the chance to win prizes while supporting the charity. Described as offering chance to win £25,000.
3. Payroll Giving: Regular donations made directly through civil servants' pay, providing sustainable recurring support
4. Philanthropy and Legacies: Major gifts and bequests through wills, along with philanthropy programmes for significant donors
5. Corporate Support: Partnerships with employers and corporate entities who support the charity's mission

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

The Charity for Civil Servants provides free welfare, financial, mental health, bereavement, legal, and wellbeing support services to current, former, and retired UK civil servants. Core deliverables include a Self-Serve Portal, mobile applications (Thrive, Grief Works, Law Express), a Money Advice Service, webinars, and information toolkits — all funded by donations, payroll giving, philanthropy, lottery, and corporate partnerships.

Product overview

The Charity for Civil Servants offers a unified support platform providing financial assistance, health and wellbeing services, and community engagement for civil servants. The core offering is the Self Serve Portal, complemented by mobile applications including the Thrive App (mental health), Grief Works App (bereavement support), Law Express App (legal resources), Money Toolkit, and Wellbeing Toolkit. Additional services include a Money Advice Service, webinars, introductory talks, and a Community Lottery for fundraising.

Differentiator

Problem solved

Functional benefit

Products and services

• Self Serve Portal Online portal enabling civil servants to submit applications for help, register for events, manage personal details, make donations, and access payroll giving.
• Thrive App Mobile application providing mental health and wellbeing support tools for civil servants.
• Grief Works App Mobile application supporting civil servants dealing with bereavement and grief.
• Law Express App Legal support application providing civil servants with access to legal information and resources.
• Money Toolkit Digital resource providing financial guidance, budgeting tools, and money management support.
• Wellbeing Toolkit Digital resource offering wellbeing support tools and resources for civil servants.
• Money Advice Service Financial advice and guidance service helping civil servants with money matters, debt management, and budgeting.
• Webinars Online educational sessions covering topics such as mental health, caring responsibilities, and wellbeing at work.
• Introduction Talks 30-minute informational sessions introducing civil servants to the charity's services and how to get involved.
• Community Lottery Weekly lottery programme where participants have the chance to win prizes while supporting the charity.

Quantifiable outcome

• Supports thousands of civil servants each week
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• AccenturecoreGTM or Marketing Partner · 1 January 2026Accenture has been announced as the headline partner for the Mental Health and Wellbeing Conference 2026. This partnership supports the charity's annual conference focused on mental health and wellbeing issues affecting civil servants.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• Health Assured: One of the UK's largest Employee Assistance Programme (EAP) providers, offering 24/7 counselling, wellbeing apps, and financial advice to employees across many UK employers. Comparable as a digital-delivery wellbeing platform offering mental health, legal, and financial support — overlapping with CFCS's Thrive, Law Express, and Money services.
• Royal British Legion: The UK's largest military charity, providing financial, welfare, mental health, and housing support to serving personnel, veterans, and their families. Comparable as a major UK occupational charity serving a defined public-service beneficiary population with a broad portfolio of welfare services and a substantial fundraising operation.

Direct peers

• The Licensed Trade Charity: UK occupational charity offering financial, health, and family support to those working in the pub, bar, and hospitality trade. Comparable as a long-standing sector-specific benevolent fund providing grants, counselling, and wellbeing services to a closed employee population.
• Ben - Motor and Allied Trades Benevolent Fund: UK occupational charity providing health, wellbeing, and financial support to people working in the automotive and related industries. Directly comparable as an industry-specific benevolent fund serving a defined employee population with similar financial assistance, mental health, and welfare services.
• Education Support (formerly Teachers' Benevolent Fund): UK occupational charity supporting the education workforce with mental health, financial, and wellbeing services. Closely comparable as a profession-specific charity delivering counselling, helplines, and grants to a defined public-sector workforce, with similar digital service offerings.
• Pharmacist Support: UK charity providing welfare, financial, mental health, and addiction support to pharmacists and their families. Comparable as a profession-specific benevolent organisation delivering a portfolio of wellbeing and hardship services to a small defined workforce.
• Retail Trust: UK charity providing wellbeing, mental health, financial, and family support specifically to retail workers and their families. Mirrors the CFCS model of serving a defined occupational cohort with holistic welfare services funded by industry donations and corporate partnerships.
• Fire Fighters Charity: UK charity supporting serving and retired firefighters with physical and mental health rehabilitation, wellbeing, and community support services. Directly comparable as an occupational charity serving emergency-service public sector workers with health-and-wellbeing-led service delivery.
• Railway Benefit Fund: UK occupational charity providing health, financial, and welfare support to current and former railway workers and their dependants. Comparable as a long-established sector-defined benevolent fund operating across the UK with similar hardship grants and wellbeing services.

Emerging players

• UNISON Welfare: Welfare programme of the UK's largest public-sector trade union, providing hardship grants, wellbeing support, and advice to public service workers including civil servants. Comparable as a provider of financial hardship and wellbeing services partially overlapping with CFCS's civil servant beneficiary base.

Market position

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/foryoubyyou
• YouTubeyoutube.com/@cfcs_uk
• Facebookfacebook.com/foryoubyyou
• LinkedInlinkedin.com/company/the-charity-for-civil-servants
• Instagraminstagram.com/cfcs_uk

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Charity for Civil Servants